Is parking available at the hotel?

Yes, parking is available on-site and is free for guests. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 70 for adults and AED 35 for children.

What are the check-in and check-out times?

Check-in is from 2:00 PM and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange transfers by contacting the hotel in advance.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Dubai, within a 5-minute drive of Dubai Mall and Dubai Aquarium & Underwater Zoo. It is approximately 3.4 km from Burj Khalifa and 11.7 km from Dubai International Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.

The Tower Plaza Hotel Dubai

Average nightly price at The Tower Plaza Hotel Dubai by month, last 12 months (USD)
Month	Average price
January	US$210
February	US$157
March	US$113
April	US$102
May	US$79
June	US$46
July	US$51
August	US$51
September	US$87
October	US$201
November	US$399
December	US$200

What guests think

At The Tower Plaza Hotel Dubai, travellers praise the unbeatable location by the metro and high-floor city views, as well as generally spacious rooms and comfortable beds, but note the property feels dated with maintenance issues in places.

Cleanliness is mixed, with some spotless stays contrasted by reports of musty or sewage smells, worn linens, mold, and inconsistent housekeeping. Service ranges from warmly helpful staff and smooth upgrades to slow responses, check-in delays, and administrative missteps. Practical issues also recur: very busy elevators to high floors, occasional weak hot water or low pressure, and crowded breakfasts that range from OK to very good; the pool is pleasant when available. Overall, expect excellent transport convenience alongside occasional crowding and operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is described as pleasant, while the gym and spa were closed for refurbishment during at least one stay.

Related guest reviews

8

Rezwan

17 May 2023

·

Stayed 7 nights

I liked the friendliness of the staff, the ease of checking in, the location & the view of the room. Special mention of lifeguard Addul who was extremely well behaved & took care of our three year old son in the swimming pool.

8

François

29 Jan 2022

·

Stayed 4 nights

Hôtel confortable Idéalement situé près du World trade center et en face d’une station de métro. Très jolie vue sur la ville des étages supérieurs. Agréable piscine Point négatif est le service en baisse (la communication est leur point faible)

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6

Matthew

27 Nov 2023

·

Stayed 4 nights

A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai.

10

Joost

8 May 2023

·

Stayed 5 nights

This is a perfect hotel if you like to explore all of Dubai. Location is great next to the metro, Hotel has a great breakfast and the pool is very pleasant. Sometimes the elevator is busy and some of the finishes in the hotel were not properly maintained (some things were damaged in the room). But... all the important things worked perfectly. Very comfortable beds, very big rain shower and spacious rooms. Price/ quality is excellent.

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Cleanliness

Feedback is mixed: several report clean rooms, but others mention musty or sewage odors, mold, dirty linens, and housekeeping that is late or forgets essentials.

Related guest reviews

2

Petra

21 Nov 2025

·

Stayed 1 night

The sheets and bathroom towels were dirty, in general cleanliness was an issue in this hotel. This hotel needs some renovations too.

2

Prathy

31 Dec 2025

·

Stayed 1 night

It’s a very deceptive hotel. 3 star at best. There was no hot water. The room stunk. Hotel is really not well maintained. Don’t stay here!

8

Luis

22 Feb 2025

·

Stayed 5 nights

Very convenient location for Gulfood convention and DIFC. Large rooms , comfy beds, clean and good breakfast.

8

Rocio

17 Apr 2022

·

Stayed 2 nights

En general bastante buena , buena ubicación el hotel muy limpio y bonito solo que el personal de habitación para atender bastante lento ya que las toallas tardaron muchísimo , y el wifi de muy poca calidad super lento y aveces ni cogía señal pero por lo general un hotel bueno que tiene que mejorar pequeñas cosas

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6

Matthew

27 Nov 2023

·

Stayed 4 nights

A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai.

8

Doga

13 Dec 2025

·

Stayed 1 night

Personel ilgisi ve temizlik

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6

Jonathan

17 Nov 2025

·

Stayed 1 night

- Room was OK but bathroom smelled of sewage and room service menu was covered in stains. - Reception was very crowded and chaotic, felt like a busy airport. - Lifts/elevators are not fit for purpose, often very full and requiring 10-15 minutes of waiting to get to high floors.

6

Matthew

28 Oct 2024

·

Stayed 1 night

Place is OK. It is clean and nice and I felt i got my value for money. Breakfast buffet is very busy and is of OK quality.

10

Ross Ruben

6 Jul 2025

·

Stayed 3 nights

Property was clean and good service

10

Doga

13 Dec 2025

·

Stayed 1 night

Tertemiz oda ve ilgili personeller. Resepsiyonda Raida ve Aişa çok sıcakkanlı ve ilgiliydiler. Otelin konumu da çok iyi. Etrafta her türlü dükkan ve ayrıca metronun dibinde. Çok memnun kaldık

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Rooms

Many appreciate large rooms, comfortable beds, and striking high-floor views. Common drawbacks are dated furnishings and maintenance issues (e.g., TVs/minibars/showers, weak hot water or pressure), occasional noise from thin walls or renovations, and patchy Wi‑Fi.

Related guest reviews

8

Paul

5 Mar 2024

·

Stayed 1 night

I wanted to really like this hotel more a I had a lovely big room with comfortable bed. But a couple of issues were the fact there was never hot water for a shower. Just luke warm at best. Also, there are shops on the ground floor, and a couple of the sellers always pounced on your when you came out of the elevator which just made it unpleasant.

2

Mohammed

27 Sept 2025

·

Stayed 3 nights

I rarely leave reviews, but this was worth warning others. The location is decent but not amazing, but that’s where the positives end. The hotel is dated, poorly maintained, and extremely noisy. Room was unclean, smelled off, and clearly not refreshed properly before our arrival. Towels were worn thin, and the bathroom was far from what you’d expect in a hotel at this price. MOLD and MILDEW everywhere. Absolutely disgusting and I got sick off it. The staff was unhelpful and disengaged, and even basic requests were met with shrugs. We had issues with AC, and nothing was done to address it despite multiple complaints. Yahya the duty manager specifically was the worst service I’ve seen at a hotel. The hotel may look fine in pictures, but reality doesn’t match. Avoid if you want a relaxing or even passable stay. Spend your money elsewhere.

8

Luis

22 Feb 2025

·

Stayed 5 nights

Very convenient location for Gulfood convention and DIFC. Large rooms , comfy beds, clean and good breakfast.

8

YIWEI

25 Feb 2026

·

Stayed 1 night

スタッフの対応は良いです。部屋は56階でビューが最高です。部屋の施設は若干古いです。

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8

Jihane

9 Feb 2026

·

Stayed 5 nights

Jolie chambre spacieuse avec canapé de très mauvaise qualité, limite inutilisable, étroit et glissant, vraiment impossible de s'asseoir. Le mini-bar ne marchait pas, le le demain c'est la télé! Ne vaut pas un 5*

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8

Ken

23 Nov 2025

·

Stayed 1 night

Hotel is a bit dated compared to other hotels in Dubai. However, the views are unmatched and the service was perfect (not too in your face but super friendly and accommodating). Highly recommend.

6

Alexandra

28 Jan 2024

·

Stayed 5 nights

Not a 5 star hotel. Very dated rooms, poor check in experience. Breakfast is chaos, one coffee machine for hundreds of guests. Lifts could take 15 minutes to traverse. My room had two different sized beds pushed awkwardly together. The toilet area smelled bed. Mosquitos in the room, on the 55th floor!

8

Muhamed

10 Dec 2022

·

Stayed 2 nights

Furniture and TV should be upgraded its very old.

6

Hans

3 Feb 2023

·

Stayed 2 nights

er was geen water druk, dus de douche was slecht, het bad duurde eeuwig om vol te lopen

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6

Kwai wing

20 Feb 2025

·

Stayed 4 nights

令人失望的一家酒店，去了杜拜很多次，這一家所謂5星酒店，極度令人失望，房間殘舊，電話對方聽不到，門鎖把手是爛的，床頭電制是鬆的，浴室花洒制是鬆的，花洒用吾到，但漏水，之後還噴水，洗手間有異味，間隔太薄了，隔音不好，電梯沒分層，早上乘電梯，樓層低的很難進入總之是一家超失望的所謂5星酒店，最多是3星的裝修和設備。（只有早餐還可以，）

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Service

Service is inconsistent: numerous guests praise friendly, helpful staff and occasional upgrades, while others cite unprofessional interactions, slow responses, check-in delays, and administrative mistakes.

Related guest reviews

2

Heba

3 Aug 2024

·

Stayed 1 night

Horrible exp with the reception and the staff are not professional

4

Sachin

3 Aug 2024

·

Stayed 4 nights

From the time I checked in the Hotel to my check out, I had a terrible experience. The staff member who checked me in was impolite, the room that was assigned was unclean, rusty and almost everything from the door handle, electrical connections to bathroom fixtures were broken. The breakfast setup was below average and the size of the restaurant was inadequate compared to the number of people walking in. None of the staff serving during breakfast cared to even ask for a cup of coffee - complete self-service. Out of the 5 days I stayed, I only attended breakfast the first day and that was it for me. Average wait time for elevators going up and down was around 10 minutes. Never staying here again.

10

Sripal

3 Aug 2023

·

Stayed 4 nights

Service was great and all the staff from front desk to room service were very nice and helpful.

6

Matthew

27 Nov 2023

·

Stayed 4 nights

A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai.

10

STAVROS

21 Dec 2022

·

Stayed 3 nights

I was unexpected upgraded to a "City view" room, the stuff was very friendly the room was great !!!

2

Hattan

16 Feb 2024

·

I recently stayed at this hotel for one night. Check in was smooth. While the hotel appeared slightly dated, my main concern stemmed from an incident regarding my identification. Upon checking out on , I confirmed with the staff that I had settled all charges. Later, at the airport, I discovered that the hotel had mistakenly held onto my ID without informing me. This caused significant panic and inconvenience as I wouldn't have been able to board my flight without it. When I contacted the hotel, they offered to deliver my ID to the airport, but required a 100 AED driver fee. Given the urgency of my situation, I reluctantly agreed to pay the fee to retrieve my ID and avoid missing my flight. This was very inconvenient, I understand mistakes can happen but they could have at least fixed their mistake

8

Insta

8 Feb 2026

·

Stayed 3 nights

Getting taxi is tough from the Entrance.Some staff not so Helpful.

2

SHOAIB

2 Mar 2024

·

My check-in time was 2:00PM, and the room was not ready until 4:30PM. The staff was not even helping and asking me to cancel booking. I didn't like behaviour of the staff.

10

Nagy

10 Mar 2024

·

Stayed 7 nights

Great location, across the street is the metro can take you anywhere, excellent customer service. Nice food in the buffet breakfast and dinner.

10

Doga

13 Dec 2025

·

Stayed 1 night

Tertemiz oda ve ilgili personeller. Resepsiyonda Raida ve Aişa çok sıcakkanlı ve ilgiliydiler. Otelin konumu da çok iyi. Etrafta her türlü dükkan ve ayrıca metronun dibinde. Çok memnun kaldık

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Location

Widely praised for being next to Emirates Towers metro and convenient to DIFC, World Trade Centre, and the Museum of the Future, making city travel easy. A few note difficult taxi access or limited curbside approach.

Related guest reviews

10

John

16 Aug 2023

·

Stayed 7 nights

It’s very convenient and easy access to metro stations overall it’s in a great location

8

Luis

22 Feb 2025

·

Stayed 5 nights

Very convenient location for Gulfood convention and DIFC. Large rooms , comfy beds, clean and good breakfast.

8

Matthias

7 Mar 2024

·

Stayed 4 nights

Etwas in die Jahre gekommen. Vieles defekt. Aufzüge mit langen Wartezeiten. Top Lage direkt an der Metro und fußläufig zu Future Museum und Messe

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2

Gary

5 Oct 2025

·

Stayed 5 nights

Worst hotel I have stayed it’s in Dubai. Premium price for budget facilities, from poor elevators, poor showers, no front access to hotel from Sheikh Zayed Road and terrible guest services. Location is convenient.

10

Joost

8 May 2023

·

Stayed 5 nights

This is a perfect hotel if you like to explore all of Dubai. Location is great next to the metro, Hotel has a great breakfast and the pool is very pleasant. Sometimes the elevator is busy and some of the finishes in the hotel were not properly maintained (some things were damaged in the room). But... all the important things worked perfectly. Very comfortable beds, very big rain shower and spacious rooms. Price/ quality is excellent.

8

Stefanie

22 Jan 2023

·

Stayed 6 nights

Wir waren zur Intersec in Dubai und dafür war dieses Hotel einwandfrei. Die Lage direkt an der Metro Station "Emirates Towers" ist super, so mussten wir nur 1 Station bis zum World Trade Center fahren. Zimmer sind groß und gut ausgestattet. Zur Frühstückszeit sind die Aufzüge sehr ausgelastet und man muss lange darauf warten.

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8

Insta

8 Feb 2026

·

Stayed 3 nights

Getting taxi is tough from the Entrance.Some staff not so Helpful.

10

YOUNG SUK

13 Nov 2023

·

Stayed 3 nights

55층에 숙박했는데 멀리 부르즈할리파도 보이고 야경이 정말 좋아요.전철 출입구 바로 앞에 위치하고 있어 접근성도 좋아요. 직원들도 친절합니다.

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10

Johannes

17 Apr 2023

·

Stayed 1 night

Sehr gut gelegenes Hotel für Dubai Stadt. Bhf direkt nebendran. Sehr schöne große Zimmer. Frühstück etwas chaotisch (lieber woanders), sehr netter check-in.

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10

Doga

13 Dec 2025

·

Stayed 1 night

Tertemiz oda ve ilgili personeller. Resepsiyonda Raida ve Aişa çok sıcakkanlı ve ilgiliydiler. Otelin konumu da çok iyi. Etrafta her türlü dükkan ve ayrıca metronun dibinde. Çok memnun kaldık

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Dining

Breakfast ranges from OK to very good but is often crowded or disorganized, and coffee machines/seating can struggle. Dinner and vegetarian options receive weaker reviews.

Related guest reviews

10

Shoichi

9 Oct 2022

·

Stayed 2 nights

夕食のブフエの食事がひどかったです。朝食は、最高でした。夕食は、値段と比較してかなりレベルが低いと思います。あの価格の価値はありません。賄いの方は非常に親切でしたので、その点が非常に残念です。

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8

Luis

22 Feb 2025

·

Stayed 5 nights

Very convenient location for Gulfood convention and DIFC. Large rooms , comfy beds, clean and good breakfast.

6

AHMET

1 Dec 2024

·

Stayed 4 nights

Ödenilen parayı hak etmeyen bir hotel.Oda içi mobilyalar eski, asansörlerde bekleme süresi çok uzun.Vasat bir kahvaltı ve kahvaltı salonu otelin büyüklüğü ve yoğunluğu düşünüldüğünde yetersiz büyüklükte.Saçma sapan bir yönetim anlayışı istediğiniz oda içi üniversal priz aparatı için bile ekstra para isteniyor. Yani bu paraya dubaide çok daha güzel otellerde kalabilirsiniz.

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10

Joost

8 May 2023

·

Stayed 5 nights

This is a perfect hotel if you like to explore all of Dubai. Location is great next to the metro, Hotel has a great breakfast and the pool is very pleasant. Sometimes the elevator is busy and some of the finishes in the hotel were not properly maintained (some things were damaged in the room). But... all the important things worked perfectly. Very comfortable beds, very big rain shower and spacious rooms. Price/ quality is excellent.

6

Alexandra

28 Jan 2024

·

Stayed 5 nights

Not a 5 star hotel. Very dated rooms, poor check in experience. Breakfast is chaos, one coffee machine for hundreds of guests. Lifts could take 15 minutes to traverse. My room had two different sized beds pushed awkwardly together. The toilet area smelled bed. Mosquitos in the room, on the 55th floor!

6

Matthew

28 Oct 2024

·

Stayed 1 night

Place is OK. It is clean and nice and I felt i got my value for money. Breakfast buffet is very busy and is of OK quality.

8

Narain

9 Nov 2023

·

Stayed 11 nights

Very little choice of vegetarian food Also chef was using same utenciles for veg and non veg. Was concerned if any one had elergy to egg.

10

Nagy

10 Mar 2024

·

Stayed 7 nights

Great location, across the street is the metro can take you anywhere, excellent customer service. Nice food in the buffet breakfast and dinner.

10

Johannes

17 Apr 2023

·

Stayed 1 night

Sehr gut gelegenes Hotel für Dubai Stadt. Bhf direkt nebendran. Sehr schöne große Zimmer. Frühstück etwas chaotisch (lieber woanders), sehr netter check-in.

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10

Lasse

17 Oct 2025

·

Stayed 4 nights

Morgenmaden var god og varieret

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $148
4 $77	5 $105	6 $144	7 $137	8 $96	9 $94	10 $95
11 $85	12 $104	13 $104	14 $103	15 $96	16 $97	17 $86
18 $85	19 $106	20 $123	21 $123	22 $129	23 $106	24 $106
25 $106	26 $140	27 $140	28 $140	29 $108	30 $105	31 $106

Su	Mo	Tu	We	Th	Fr	Sa
1 $125	2 $129	3 $194	4 $194	5 $138	6 $136	7 $129
8 $129	9 $137	10 $135	11 $137	12 $133	13 $137	14 $129
15 $137	16 $135	17 $141	18 $169	19 $169	20 $169	21 $169
22 $135	23 $167	24 $167	25 $167	26 $170	27 $139	28 $133
29 $139	30 $131

The Tower Plaza Hotel Dubai

Prices for The Tower Plaza Hotel Dubai

Monthly average prices

About this property

Location

Room options

Superior Twin Room, City View

Superior Twin Room

Presidential Studio Suite, 2 Bedrooms

Executive Studio Suite

Premium Room

Premium Room, City View

Superior Room

Premium Twin Room, City View

Dubai Skyline Duplex

Premium Twin Room

Superior Room, City View

Dubai Skyline Twin

Dubai Skyline King

Guest reviews of The Tower Plaza Hotel Dubai

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Tower Plaza Hotel Dubai

Considering this hotel for your Dubai trip?

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