Name: Chester Hotel and Conference Center
Address: 815 North Pottstown Pike, Building A, Lionville, Pennsylvania, United States of America, Lionville, Pennsylvania, US
Price range: US$64–US$81 per night
Rating: 6.83

What guests think

Across reviews of Exton Hotel & Conference Center, guests describe an aging, budget-friendly property with mixed experiences: some appreciate comfortable beds, helpful staff, and convenient location, while many cite cleanliness issues, maintenance problems, and inconsistent operations.

Common complaints include strong smoke or musty odors, stained carpets, occasional pests, faulty air conditioning or plumbing, and worn fixtures, with elevators and ice machines sometimes out of service. Housekeeping and front-desk service range from friendly and responsive to slow or unavailable, and amenities like the pool and on-site bar/restaurant vary in cleanliness, upkeep, and hours. Expect basic accommodations at a low price, but be prepared for dated facilities and uneven quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older facilities with recurring maintenance problems: elevators and ice machines are often out of order, and the outdoor pool ranges from clean to poorly maintained or closed. Bar/restaurant hours can be limited, but parking is generally plentiful.

Related guest reviews

8

Peter

6 Dec 2024

·

Stayed 4 nights

Great location right on main road. Easy access to shopping and restaurants in the area. Nothing fancy but room was spacious and clean. Nice to have microwave and refrigerator in room. Couch in room is nice plenty of outlets including USB ports to charge phones. Staff very nice and accomodating. Bar and breakfast area were nice. Hotel still has some issues with transient guests but is addressing this issue at check-in. Overall perfect for my needs especially the location being less than 5 miles from my family.

4

Paul

12 Aug 2025

·

Stayed 3 nights

The property needs much maintenance. Examples. The first room we were given, the rack for hanging up clothes was missing. A section of bricks edging the pool were missing. Bushes and shrubs around pool area are overgrown and need trimming. A laundry chute for used pool towels was padlocked and thus people just threw towels on the floor. Fresh towels for the pool were not refilled timely thus when we went to the pool there were no towels.

2

Melinda

19 Jul 2025

·

Stayed 1 night

This hotel was just awful! My husband didn’t even get up to the room. He said he felt uncomfortable at this hotel and said it was dirty and smelled terrible. Neither elevator worked.

6

Robert

12 Apr 2025

·

Stayed 1 night

I thought it had a Bar restaurant. But to find out it was not open was disappointing. Clocks in the room did not work. Microwave was.control panel was not in English .

4

Cheryl

20 Oct 2024

·

Stayed 1 night

We were booked for a room with a queen sleeper couch. Our room had a chair. The ice machine on our floor was broke. The elevator was scared to use. And we had no hot water.

4

Mark

22 Jun 2025

·

Stayed 3 nights

The carpet in the hallways and rooms smells. The person at the desk tried to find a room, and after three tries, we found one that didn't smell quite as bad as the others. The breakfast for $10.00 was no bargain and was pretty sparse. The three pillows on the beds were so thin that they equalled one normal sized pillow. The television control didn't work unless you were six inches from the t.v.. The staff in general tried to be helpful, but were greatly hampered by the facility. Oh, and I also got stuck in one of the antique elevators, until a workman showed up to help. Fortunately, it was only a minute as the guy was already coming to work on it. A sign would have been nice. Place needs a total upgrade.

2

Jeannette

18 Jul 2025

·

Stayed 1 night

The room was 91 degrees. We ran the AC at full power for 6 hours and the room only got down to 82 degrees. Pool is falling apart.

2

Penny

7 Aug 2025

·

Stayed 6 nights

The food was expensive and terrible not even hot boiled sausage unbelievable. The pool was filthy rotten dirty, and they had stuff in the bottom of it and people kept getting cut. The water was dirty. It didn’t even have chlorine in it.

4

Laurence

9 Jul 2023

·

Stayed 1 night

Seems like a family may have purchased the property and only doing the bare minimum to keep it running to make money. Extremely understaffed. Starting to get rundown. Ice machines were not functioning. AC in room was not working and not dehumidifying properly. usb for chargers in the room did not work. Outlets either didn’t work or were loose and not making proper contact. Good thing we were only there for one night and only there to sleep/shower.

8

Cheryl

8 Aug 2025

·

Stayed 2 nights

The room was clean, the bed was comfortable, and there was ample parking available throughout the day. I stayed here for a quick business trip to the area, and it met my needs. My schedule is sporadic, so it was a big help that the front desk is open 24/7 for late check ins. I will definitely stay again if/when I’m back in the area

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Cleanliness

Cleanliness is a recurring concern, with many reports of dirty bathrooms, stained carpets, lingering smoke or mold odors, and occasional roaches; some guests did receive clean rooms. Housekeeping during stays is inconsistent.

Related guest reviews

2

Amber

8 Mar 2025

·

Stayed 2 nights

The hotel was, without a doubt, the most unsatisfactory place we have ever stayed. The sheets were stained, there was hair in the shower, a dead cockroach had crawled into a photo frame, and there was someone's old food under the bed, among other issues.

10

Henry

18 Oct 2025

·

Stayed 1 night

Very clean room

10

Magalie

14 Jun 2025

·

Stayed 1 night

It was very clean

4

ashley

15 Jun 2025

·

Stayed 1 night

the building smells like mold and cigarettes, the toilet barely flushed- called maintenance had it situated but still was an ongoing problem. cockroaches in the bathroom and on walls in room the next morning. beds are full size and very uncomfortable pillows

4

Skye

27 Jun 2025

·

Stayed 1 night

The room was nasty.There was some sort of purple putty on the floor on the carpet under the bed.The bed had some crumbs on it.The ceiling had some color paint on not the ceiling color and the desk was falling apart.Also , no outlet covers in the room.

4

SEAMUS

23 Jun 2025

·

Stayed 1 night

Building old and dated. Musty smell in halls and rooms.

2

james

7 Dec 2024

·

Stayed 1 night

Place was very dirty. Stained rugs in the hallway . Dirty bathrooms . Room smelled like smoke even though it was non smoking

10

Kathryn

31 Mar 2025

·

Stayed 1 night

The property is clean and the beds are comfortable

2

Kayli

15 May 2023

·

Stayed 1 night

The room was FILTHY. There were a pile of black curly hairs next to the bathroom sink and we found stray hairs in the bed, on the tv stand, and in the shower. I tried calling the front desk to get the issue resolved as was either met with a busy signal or line disconnected alert. The back entrance to the building doesn't lock so anyone can enter thee building without a key and the whole building smelled like crayon wax. It was truly awful I debated sleeping in the car.

4

Ebun

3 Jul 2025

·

Stayed 1 night

The rooms were dirty, the hallway had trash in it, the floors were sticky with visible dirt. The staff was super friendly.

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Rooms

Rooms are dated and show wear, with issues like weak or nonfunctional A/C, plumbing leaks, broken fixtures, and TV/cable problems. Several guests still found beds comfortable or rooms acceptable for short stays.

Related guest reviews

8

Jaime

9 Jun 2024

·

Stayed 2 nights

Great location and clean for the most part. Biggest issue was king size bed had a major dip in the center so bed was uncomfortable.

4

William

26 Oct 2023

·

Stayed 2 nights

Old and showing it age. I stated two nights, they didn't make the bed or empty to trash. Only one of the lamps worked. There is a snake pit of extension cords under the desk. If you want to use the Microwave you need to get down on your hands and knees, unplug the refrigerator. Only a few of the charging ports work. I had no interest in crawling around trying to sort out what plugs needed to swapped out. The only reason this place is still open is an electrical Inspector and or the Fire department has not been been there recently or they are afraid to go it.

4

william

14 Jul 2025

·

Stayed 2 nights

Just a tired hotel, the shower diverter was broken making the shower very difficult to use, the bathroom door was shattered, the carpets felt like they haven't been cleaned since the hotel opened. There were no linens on blanket or pillows for the pull out couch, took 2 trips to the front desk to get them. The breakfast was decent and affordable.

6

Mark

24 Nov 2024

·

Stayed 1 night

The door to my room had a large gap at the top so I could hear everything in the hallway. The enamel paint in the bathtub was peeling.

6

Michael

30 May 2024

·

Stayed 2 nights

Condition of rooms need to be improved…door knobs falling off, wallpaper falling off, popcorn ceilings deteriorating and pieces falling on the beds, etc.

2

Kevin

26 May 2025

·

Stayed 1 night

This was the worst hotel room I’ve ever stayed in—and I travel often. To make matters worse, the air conditioning wouldn’t go below 72 degrees, so the room stayed uncomfortably warm. The room itself was extremely outdated, musty, and damp. On top of that, the pillows were tiny—more like throw pillows than proper bed pillows. Very disappointing stay.

6

Timothy

8 Jun 2025

·

Stayed 1 night

We booked the king bed room for one night to attend a wedding a short distance away. First thought, the room needs an update. There is a soft spot in the floor about 1 foot from the bed. The air conditioning did not work correctly and the room was a constant stuffy 73 degrees.

6

Jessica

15 Apr 2024

·

Stayed 1 night

It was fine, but needs repairs. Burnt out lights, paint peeling, etc.

8

Luke

14 Jul 2025

·

Stayed 2 nights

Good except the TV was unwatchable after 30-60 minutes. The signal would be intermittent and eventually no signal at all.

2

Jelson

19 Jul 2025

·

Stayed 2 nights

The room had a broken bed. We had to call someone to check it. They moved us to a different room, and the next room had a detached shower curtain and only one toilet paper roll. This was for a room for two people and two nights. The air conditioning didn't work, the refrigerator was covered in excessive frost and wouldn't cool, and everything was damaged.

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Service

Service is mixed: some staff are courteous and quick to swap rooms or help, while others are unwelcoming, absent, or slow to provide towels and housekeeping. Reservations and room assignments are occasionally mishandled.

Related guest reviews

10

Sylwia

13 Oct 2024

·

Stayed 1 night

Great hotel for the money. When we arrived there was an issue with our room. This was immediately addressed by hotel staff and we were moved to new room. Worth the money for a quick stay.

6

Tyler

14 Nov 2025

·

Stayed 1 night

We checked in alright and it was smooth enough. Checkout was also very smooth. That being said, we had reservations for a room with a king bed and sofa bed and had to be "downgraded" to a two double bed room because of a "system update" and the rooms were "booked out." There was no communication beforehand of a change to our reservation's status. With having two small children, we had picked the room specifically for that need. On top of that, there was a smell of marijuana in the hallway. This can't be helped without PA law enforcement, but it was not something we expected or want to expose our young children to. If it was just my wife and I, things would have been more tolerable.

2

Dorothy

27 Feb 2024

·

Stayed 1 night

I have stayed in the hotel many times and recommended to others. That has stopped. Desk clerk rude. I booked 2 queen beds got 1 double bed for 2 people not related. Very unhappy will not go again. In the past 10 years I have probably stayed here many many times. I have a trip coming up not even considering this hotel. Worst experience ever this time. Many hotels in area need to find my new favorite place to give my money to.

2

Edwin

6 Aug 2025

·

Stayed 1 night

Was waiting for receptionist for sometime.. no one to help.. front desk recept. Went out for coffee are you guys serious!! ?? No manager !? The room smelled like poop! The tvs have no cable or anything. Only 2-3 channels were functioning

8

Darlene

24 Oct 2025

·

Stayed 1 night

Check in was fine. When I got to my room, the bathroom smelled of smoke. I spoke to the front desk and he changed my room without hassle. The bed was comfortable for me and it was clean. I had trouble with the A/C unit and they tried to remedy the problem 3 times, but then I gave up and just went to bed. Overall, I would stay here again.

8

Keith

11 Jul 2024

·

Stayed 2 nights

When I enter the initial room I was given the AC nor telephone we're working. I return to the front desk they apologize and gave me another room that was very nice everything was clean and it was a great deal for the price

6

Kelly

5 Oct 2025

·

Stayed 2 nights

When I checked in the younger man at the desk barely spoke to me and then picked up his cell phone and began speaking to someone else in his native language while checking me in. I didn’t even have the opportunity to ask any questions. He charged my card without stating how much he would charge or if there would be a temporary hold of any kind for incidentals. He told me nothing about parking, check out time, or WiFi. I was then quickly rattled off that I had to walk down the hall to the right for the elevator. What he didn’t mention was that I had to walk down 2 hallways on the right past 3 multipurpose rooms and the bar to find the elevators. When I asked if there was a luggage cart available he said “yes but nobody brought them back” and that was that. I had manage all my luggage and extras for an event I was attending without a cart. Check in was the worst but it didn’t end there. Trying to get clean towels and extra toilet paper was another chore. I don’t think I would be staying here if my event wasn’t in this hotel but i definitely won’t be staying here next time regardless of where the event is taking place.

2

Jennifer

13 Oct 2025

·

Stayed 2 nights

Took 2 hours to get towels and could only get 3 towels and 2 wash clothes for a family of 5 then I was told wait till 9am the next morning

4

Ted

11 Mar 2024

·

Stayed 2 nights

Guest service was the bare minimum at best. The hotel was very nickel and dime and everytime I had a question for them they mentioned that I booked through Expedia and treated me like a leper. I requested early check and called ahead and they said it would be no problem. However, when I arrived they seemed put out by the early check in like it was a burden for them and charged me $30 for the privilege. The room was old and needed a refresh. The fridge's condenser was ticking over like a metronome the entire time i was there. They mentioned that there was breakfast in the morning between 6-9am. I went to go check it out and I was greeted by a lady reading the paper. When she acknowledged my presence she pointed out that Breakfast was $10- I was under the impression it was complimentary. I politely declined and then she replied that it wasn't much money. To me that was not the point. It was just awful communication and customer service. When I went to check out, I requested a copy of my bill and they stated that they couldn't because I had booked through Expedia. So if you want to stay at a hotel that doesn't provide any service or looks at you as if you are interrupting their day please by all means stay here.

6

Barry

15 Jun 2025

·

Stayed 2 nights

Asked for turn down service at front desk for following day. Not done at this reservation or prior stay. Poor front desk service

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Location

Convenient to main roads, shopping, and restaurants, and often quiet, with ample parking. A few guests noted loiterers outside or being farther from the city center.

Related guest reviews

8

Peter

6 Dec 2024

·

Stayed 4 nights

Great location right on main road. Easy access to shopping and restaurants in the area. Nothing fancy but room was spacious and clean. Nice to have microwave and refrigerator in room. Couch in room is nice plenty of outlets including USB ports to charge phones. Staff very nice and accomodating. Bar and breakfast area were nice. Hotel still has some issues with transient guests but is addressing this issue at check-in. Overall perfect for my needs especially the location being less than 5 miles from my family.

8

Kirk

18 May 2023

·

Stayed 1 night

A little bit out of the way to main town and highway. Quiet. Staff friendly but not outgoing. Was a great rate at last minute through Expedia. Would stay there again

10

Donald H.

4 Nov 2024

·

Stayed 2 nights

quiet safe clean. but outside has some people walking around. not hotels fault

10

Priyaranjan

24 Sept 2024

·

Stayed 1 night

There were not many option to eat after 10pm. But far from city.

6

Akiko

27 Jun 2024

·

Stayed 1 night

It was convenient location and price was good

10

Kelly

20 May 2024

·

Stayed 2 nights

Good price. Nice location.

10

Joan

20 Nov 2024

·

Stayed 3 nights

Great place with friendly staff. Location is really convenient.

10

Donald H.

4 Nov 2024

·

Stayed 1 night

nice staff. older conference hotel, quiet mostly. lots of parking. clean. only issue, which isn’t the hotels fault, are the drifters in the lot.

8

Cheryl

8 Aug 2025

·

Stayed 2 nights

The room was clean, the bed was comfortable, and there was ample parking available throughout the day. I stayed here for a quick business trip to the area, and it met my needs. My schedule is sporadic, so it was a big help that the front desk is open 24/7 for late check ins. I will definitely stay again if/when I’m back in the area

10

Joe

7 Oct 2024

·

Stayed 2 nights

Good experience. Hotel was clean, close to restaurants & Mall. Good weekend get-away,good service and easy check in & check out.

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Dining

Breakfast is paid and ranges from poor to decent in quality; several guests felt it wasn’t worth the price. The bar/restaurant is sometimes closed or operates only on certain days.

Related guest reviews

8

laura

4 Jul 2025

·

Stayed 1 night

It was just average. Short on towels the bar breakfast are was very hot. No central air they tried to bring in an ac unit but not enough power.

10

chandra

15 Jun 2025

·

Stayed 1 night

Great location only issues I had was we had to pay for breakfast..

8

G

29 May 2025

·

Stayed 2 nights

Average room. Quiet. Breakfast was good and reasonably priced.

8

Nancy

10 Nov 2023

·

Stayed 2 nights

Clean quiet and the breakfast buffet is reasonably priced and the options are great.

6

Robert

12 Apr 2025

·

Stayed 1 night

I thought it had a Bar restaurant. But to find out it was not open was disappointing. Clocks in the room did not work. Microwave was.control panel was not in English .

8

Marlana

16 Jun 2024

·

Stayed 1 night

Pros: Cheap, plenty of parking, convenient, fun for the kids, clean towels, and clear pool. Cons: Breakfast ain’t free ($8.95 per person), rooms aren’t sterile clean, and guests (kids) can be loud/or in the hallway. If you’re not a Karen, you’ll appreciate this place. I stayed on a Saturday night last minute with my two teens and infant for a basketball tournament! They had a blast! There was many people/kids at the pool. Pool felt great after a hot day! MaWa was right at the corner (no alcohol), but Bar with food and music at the hotel was a plus. Was room the super clean? No. Did they have hot water and good pressure? Yes. Was the bed a Tempur-pedic? No. Did the TV work and have cable? Yes. Did some of the hallways smell of smoke? Yes. Was the employees nice and helpful? Yes. Do you get your moneys worth? Yes. Hope this review helps you decide to stay here or not!

4

Donna

11 Oct 2025

·

Stayed 1 night

Room smelled like vape. Whole first floor smelled bad. Paint was peeling in the tub. Room was cold. Temperature was hard to regulate. Desk was dirty with food stuck on it. Door on cabinet fell off. Fridge was broken. Towels were cheap. Breakfast was not good. Eggs tasted artificial, hash browns barely warm. Ate toast and Raisin Bran and paid $7 for it.

8

Stephanie

6 Jul 2024

·

Stayed 1 night

Overall great stay in a very classic and traditional styled hotel. They didn’t have Continental breakfast on Monday or Tuesday which was the only it was drawback which was advertised

10

Tushar

8 Dec 2024

·

Stayed 1 night

It was a good place to crash for a couple of nights and there was a breakfast buffet, it was paid though!

2

Steven M

22 Jun 2025

·

Stayed 2 nights

This dilapidated, dirty, smelly, property is NOT a 3 star property. The staff provide no customer service. No bar, no restaurant, breakfast is poor, no housekeeping during entire stay. Lamps broken in room. Shower barely worked.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$56
February	US$59
March	US$60
April	US$63
May	US$77
June	US$88
July	US$75
August	US$63
September	US$69
October	US$70
November	US$63
December	US$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $64	17 $65	18 $68	19 $72
20 $69	21 $69	22 $68	23 $69	24 $69	25 $78	26 $78
27 $68	28 $70	29 $69	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $74	3 $73
4 $70	5 $70	6 $69	7 $70	8 $69	9 $81	10 $81
11 $68	12 $70	13 $70	14 $70	15 $69	16 $74	17 $73
18 $69	19 $72	20 $69	21 $70	22 $69	23 $73	24 $74
25 $71	26 $71	27 $70	28 $71	29 $72	30 $74	31 $73

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Single Room, 1 King Bed

Standard Single Room, 1 Queen Bed, Accessible

Standard Single Room, 1 King Bed with Sofa Bed

Standard Single Room, 1 King Bed, Accessible

Superior Single Room, 1 King Bed

Standard Single Room, 2 Double Beds

Guest reviews

Pleasant

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chester Hotel and Conference Center

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Prices for upcoming dates