Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available, but specific details about the type and cost are not provided.

Does the hotel allow pets?

Pets are not mentioned as allowed at the property. However, service animals are typically exempt from pet policies.

What are the check-in and check-out times?

Check-in is from 14:00 to 20:30, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility. It features step-free entrances and accessible public areas, but specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Napier (Westshore), within a 15-minute walk of Westshore Beach and Ahuriri Estuary. It is approximately 1.1 km from Pandora Pond and 1.5 km from the National Tobacco Company Building.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of NZD 40.00 per night. Advance request or confirmation may be required.

Comfort Inn Westshore Beach in Napier

Average nightly price at Comfort Inn Westshore Beach by month, last 12 months (USD)
Month	Average price
January	US$93
February	US$103
March	US$96
April	US$87
May	US$80
June	US$77
July	US$72
August	US$68
September	US$69
October	US$78
November	US$77
December	US$79

What guests think

At Comfort Inn Westshore Beach, guests describe cabin-style units with convenient parking and a quiet, beach-adjacent setting, balanced by dated finishes, intermittent Wi‑Fi, and mixed housekeeping and service that range from friendly to disorganized.

Many enjoyed tasty meals at the on-site bistro, though occasional long waits or public-holiday closures were mentioned. Rooms are generally spacious and comfortable but basic, with limited kitchen equipment and several bathroom issues reported. A practical choice for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Cabin-style layout with parking beside units; several guests found it safe or adequate, while others noted tight spaces. An on-site bistro/bar adds convenience.

Related guest reviews

10

Mardi

16 Jul 2025

·

Stayed 1 night

Loved it tucked away cute little cabins able to park Right next to and it’s spacious inside very nice again shower pressure icing on the cake especially when it’s cold hot water the best!!! Would stay there again !!

8

Marianne

24 Apr 2025

·

Stayed 1 night

clay area at front for parking. thin walls, so noisy neighbours who came in late made it unpleasant

10

Donna

25 Mar 2024

·

Stayed 1 night

Great room.Loved how there was a bar and restaurant as well.Veru convenient

10

Neale

25 Oct 2025

·

Stayed 1 night

Parking area was safe. Kitchen was good.

6

Jeffery

12 Sept 2024

·

Stayed 2 nights

Car parking is very tight and basically the units are just cabins

6

Sathiamoorthy

21 Jan 2024

·

The room was ok. But access is bit mess. Reception is through the cafe/bar.

8

Howard

5 Feb 2024

·

Stayed 1 night

It is a cabin style motel. There is a Bistro on site for convenient meal option. Good for short stay, location is a bit outskirt of town, car parking is ok too.

6

Tim

22 Apr 2025

·

Stayed 1 night

Clean and modern cabin in seperate compound out back, okay but not what I expected and hotel bar and restaurant all closed. It was public holiday so fair enough but I wish I was told as I was expecting to eat in.

8

mike

29 Apr 2024

·

Stayed 1 night

Microwave in room, but no bowl or jug or anything to cook in. No milk offered, difficulty getting vehicle parked in beside unit due to lack of room

8

Beverley

30 Mar 2023

·

Stayed 1 night

The unit was a surprise for the better as the reception in the hotel was a bit sus at first. There was no computer booking, only in a book. I did not like the fact they photocopied my eftpos card and drivers license. I have been told since that they did not need to do that. The unit was a surprise as it was at the back and away from the hotel. It was sufficent for what we needed and the bed was comfy. It was a king size which was nice. The bathroom was lovely except the floor of the shower was a bit slippery. Maybe a non slip tile would be safer under the shower. It was quiet as we were away from the traffic noise. Good car parking area, right next door to the unit.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found rooms and bathrooms clean and tidy, but others reported poor servicing such as unmade beds and unreplenished amenities.

Related guest reviews

6

Anthony

3 Dec 2024

·

Stayed 2 nights

Had to clean handbasin with facecloth before it could be used, bed wasn’t made after first day even though we ensured it was clear of all personal belongings, coffee & tea was not replenished after first day.

10

Shanade

7 Jan 2023

·

Stayed 1 night

Reception was amazing and allowed a much earlier check in which was great. Nice and tidy room for 2. Clean and great shower.

8

Denise

23 Jan 2024

·

Stayed 1 night

This was a nice quiet place to stay, the studio unit was adequate for a couple, clean. Staff were helpful and friendly and the meal at the restaurant was very nice

6

Kim

3 Jun 2024

·

Stayed 1 night

The room was basic and clean. The hotel is old & dated, but the room was comfortable & convenient. The meal in the pub was satisfactory.

10

Stephen

4 Jan 2024

·

Stayed 1 night

The staff were very friendly, the place was clean and kept well. We loved it

6

Brian

1 Oct 2023

·

Stayed 2 nights

If you don't expect much you won't be disappointed. The rooms were very basic and in poor condition and the cleaning service was a bit of a joke, I actually had to remake the beds properly.

6

Gill

2 Jan 2025

·

Stayed 2 nights

Very clean simple accomodation. Kitchenette limited. Had a pot but no hot plate. Was very quiet. Bed very comfy, easy to access beach

8

Aniket

14 Jan 2023

·

Stayed 19,367 nights

The property and the staff were very pleasing and kept the place clean and tidy on time at regular basis. Would definitely recommend a good place to stay close to the city/ beach on a budget with a great pub/ restaurant on site.

6

Tim

22 Apr 2025

·

Stayed 1 night

Clean and modern cabin in seperate compound out back, okay but not what I expected and hotel bar and restaurant all closed. It was public holiday so fair enough but I wish I was told as I was expecting to eat in.

10

Nana

3 Mar 2024

·

Stayed 2 nights

I really good spend time:) Bathroom and bedroom are very clean. If I come to Naiper that I wanna stay again someday.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and generally comfortable but basic and dated in places, with limited kitchenette equipment and occasional maintenance issues (thin walls, hard-to-close doors, bathroom faults). Wi‑Fi reliability is a recurring problem.

Related guest reviews

6

Anne

5 May 2024

·

Stayed 1 night

The rooms are large, which is a real plus. The beds were super comfortable, as long as you find the extra blankets hidden in drawers. Bathroom was fine. The kitchen was only very basically equipped- no fish slice, no bowls, no coffee plunger. The cabins have a 1960’s feel in terms of finish, kitchen cupboards etc.

8

Sharon

8 Feb 2024

·

Stayed 1 night

The doors need a little tweeking, they are hard to close and during the night wake everyone up if someone is getting up to use the bathroom. Also the pots need replacing, very old. Price is a little on the high side for a two bedroom,Other than that, overall a nice place to stay. Lovely food in the restaurant, and service fast.

10

Mardi

16 Jul 2025

·

Stayed 1 night

Loved it tucked away cute little cabins able to park Right next to and it’s spacious inside very nice again shower pressure icing on the cake especially when it’s cold hot water the best!!! Would stay there again !!

8

Marianne

24 Apr 2025

·

Stayed 1 night

clay area at front for parking. thin walls, so noisy neighbours who came in late made it unpleasant

10

Megan

12 Jan 2024

·

Stayed 1 night

Lovely quiet spot and safe for kids to skate around. Fabulously comfy bed

8

Kay

20 Jan 2024

·

Stayed 2 nights

Toilet seat was not secure. No soap for hand washing. Room was not serviced properly. Inadequate cutlery and crockery.

4

Edna

29 Nov 2023

·

Stayed 1 night

The wet shower area did not drain, flooding the bathroom and ran into the kitchen. Slippery and unsafe.

6

Gill

2 Jan 2025

·

Stayed 2 nights

Very clean simple accomodation. Kitchenette limited. Had a pot but no hot plate. Was very quiet. Bed very comfy, easy to access beach

2

Zhaoxiang

22 Dec 2022

·

Stayed 19,348 nights

Wifi does not work. reported to reception and was told that manager would check the unit shortly. No one turned up whole time. the condition of the unit (family unit) is rather poor including near collapsing sofa. in comparision with price paid, it is a rip off. overall should not be on the market ! thorough disappointment.

6

Ash

30 Dec 2022

·

Stayed 19,356 nights

Spacious room Wifi did not work

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly, welcoming and helpful, but several guests reported disorganization or poor treatment, difficulty reaching staff, and slow or absent responses to issues.

Related guest reviews

8

Hayden

25 Feb 2024

·

Stayed 2 nights

Good accomodation. Staff very friendly and welcoming.

8

Lisette

16 Jan 2025

·

Stayed 2 nights

We forget some of our stuff but we can not make contact to ask of our stuff is found and can be retourned to our adress we don’t like that

2

Raewyn

10 Apr 2023

·

Stayed 3 nights

Totally disorganized. No room service the whole time we were there. We had to ask for clean towels each day. No linen change on the bed. Mix up with rooms when we arrived and we were put in cabins instead of what we thought were going to be rooms inside. The photo of the hotel and surroundings was nothing like it looked in the advert on Expedia. We were there 2 days before they rang to see if we had checked in. We arrived at night and noone was there. Won't go back there again

2

Gary

9 May 2025

·

Stayed 1 night

The Manager at reception yelled at me Infront of my 8 month old son for trying to explain to her that she gave us the wrong room the room we booked & payed for in the description had a kitchette

10

Salote

7 Jun 2025

·

Stayed 1 night

Good service

10

Jim

16 Jul 2024

·

Stayed 1 night

Great meals, friendly staff

10

Stephen

4 Jan 2024

·

Stayed 1 night

The staff were very friendly, the place was clean and kept well. We loved it

10

Lesieli

2 Jan 2024

·

Stayed 2 nights

First time travelers staying in a an Inn as a family. Usually stay with family but this was exciting for sure. Air consitiong was amazing! Very lovely Housekeeper. Very helpful young man at tye check in desk. Will definitely come again😊

10

Gérard

5 Mar 2024

·

Stayed 1 night

Personnel très serviable

2

Zhaoxiang

22 Dec 2022

·

Stayed 19,348 nights

Wifi does not work. reported to reception and was told that manager would check the unit shortly. No one turned up whole time. the condition of the unit (family unit) is rather poor including near collapsing sofa. in comparision with price paid, it is a rip off. overall should not be on the market ! thorough disappointment.

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AI-generated summary based on recent guest reviews

Location

Quiet setting near the beach and away from main traffic; a bit on the outskirts but convenient for drivers.

Related guest reviews

10

Mardi

16 Jul 2025

·

Stayed 1 night

Loved it tucked away cute little cabins able to park Right next to and it’s spacious inside very nice again shower pressure icing on the cake especially when it’s cold hot water the best!!! Would stay there again !!

8

Denise

23 Jan 2024

·

Stayed 1 night

This was a nice quiet place to stay, the studio unit was adequate for a couple, clean. Staff were helpful and friendly and the meal at the restaurant was very nice

10

Megan

12 Jan 2024

·

Stayed 1 night

Lovely quiet spot and safe for kids to skate around. Fabulously comfy bed

8

Howard

5 Feb 2024

·

Stayed 1 night

It is a cabin style motel. There is a Bistro on site for convenient meal option. Good for short stay, location is a bit outskirt of town, car parking is ok too.

6

Gill

2 Jan 2025

·

Stayed 2 nights

Very clean simple accomodation. Kitchenette limited. Had a pot but no hot plate. Was very quiet. Bed very comfy, easy to access beach

8

Aniket

14 Jan 2023

·

Stayed 19,367 nights

The property and the staff were very pleasing and kept the place clean and tidy on time at regular basis. Would definitely recommend a good place to stay close to the city/ beach on a budget with a great pub/ restaurant on site.

10

Limuel

26 Apr 2025

·

Stayed 1 night

Nice, peaceful and quiet.

8

Beverley

30 Mar 2023

·

Stayed 1 night

The unit was a surprise for the better as the reception in the hotel was a bit sus at first. There was no computer booking, only in a book. I did not like the fact they photocopied my eftpos card and drivers license. I have been told since that they did not need to do that. The unit was a surprise as it was at the back and away from the hotel. It was sufficent for what we needed and the bed was comfy. It was a king size which was nice. The bathroom was lovely except the floor of the shower was a bit slippery. Maybe a non slip tile would be safer under the shower. It was quiet as we were away from the traffic noise. Good car parking area, right next door to the unit.

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AI-generated summary based on recent guest reviews

Dining

On-site bistro/restaurant draws strong praise for tasty meals and quick service, with occasional negatives such as long waits or closure on public holidays.

Related guest reviews

10

Teresa

8 May 2025

·

Stayed 1 night

The steak was absolutely to die for, melted in the mouth

6

Michael

5 Jan 2024

·

Stayed 1 night

The property was in a convenient area, wasn’t too bad overall there were a few dislikes the couches were broken pretty much sitting on the floor, Beds were very hard and pillows need to be upgraded, No milk for tea and coffee and over an hour wait for dinner at the pub for over $300 a night you would expect decent furniture in the rooms

8

Sharon

8 Feb 2024

·

Stayed 1 night

The doors need a little tweeking, they are hard to close and during the night wake everyone up if someone is getting up to use the bathroom. Also the pots need replacing, very old. Price is a little on the high side for a two bedroom,Other than that, overall a nice place to stay. Lovely food in the restaurant, and service fast.

10

Donna

25 Mar 2024

·

Stayed 1 night

Great room.Loved how there was a bar and restaurant as well.Veru convenient

8

Denise

23 Jan 2024

·

Stayed 1 night

This was a nice quiet place to stay, the studio unit was adequate for a couple, clean. Staff were helpful and friendly and the meal at the restaurant was very nice

10

Margerita

21 Feb 2023

·

Excellent place to stay, meals and service in the adjoining Inn were phenomenal - dumplings were amazing!

6

Kim

3 Jun 2024

·

Stayed 1 night

The room was basic and clean. The hotel is old & dated, but the room was comfortable & convenient. The meal in the pub was satisfactory.

10

Jim

16 Jul 2024

·

Stayed 1 night

Great meals, friendly staff

8

Howard

5 Feb 2024

·

Stayed 1 night

It is a cabin style motel. There is a Bistro on site for convenient meal option. Good for short stay, location is a bit outskirt of town, car parking is ok too.

6

Tim

22 Apr 2025

·

Stayed 1 night

Clean and modern cabin in seperate compound out back, okay but not what I expected and hotel bar and restaurant all closed. It was public holiday so fair enough but I wish I was told as I was expecting to eat in.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $65	3 $70	4 $69	5 $73	6 $99	7 $99
8 $67	9 $65	10 $69	11 $70	12 $72	13 $67	14 $65
15 $63	16 $64	17 $67	18 $66	19 $71	20 $66	21 $69
22 $68	23	24 $71	25	26 $76	27 $69	28 $70
29 $67	30 $69

Comfort Inn Westshore Beach

Prices for Comfort Inn Westshore Beach

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds (Upgrade)

Suite, 2 Bedrooms

Studio, Kitchenette

Room, Multiple Beds

Guest reviews of Comfort Inn Westshore Beach

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Westshore Beach

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $70	23	24
25	26 $66	27 $72	28 $72	29 $75	30	31 $76