Zafiro Beach Boutique Resort
US$85
/ night
Avg. for September
Prices for Zafiro Beach Boutique Resort
Select dates to see prices and availability
US$85
/ night
Avg. for September
Monthly average prices
Nightly prices at Zafiro Beach Boutique Resort average US$49 in the cheapest month (May) and US$119 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$65 |
| February | US$69 |
| March | US$56 |
| April | US$60 |
| May | US$49 |
| June | US$59 |
| July | US$87 |
| August | US$119 |
| September | US$85 |
| October | US$59 |
| November | US$62 |
| December | US$61 |
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M
J
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A
Sept · US$85
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D
Most expensive: August (~US$119)
Cheapest: May (~US$49)
About this property
Relax in a luxury aparthotel with swimming pools, spa services, and nearby beach access in Mazatlán's Marina district.
Location
Located near the beach, Zafiro Beach Boutique Resort is in Marina Mazatlan, a neighborhood in Mazatlán. Plaza Machado and El Faro Lighthouse are notable landmarks, and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Traveling with kids? Don't miss Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing.
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Banquet facilities
Garden
Location
Av Sábalo Cerritos S/N Fraccionamiento Sábalo Cerritos, Marina Mazatlan, Mazatlán, Sinaloa, Mexico
Guest reviews of Zafiro Beach Boutique Resort
7.3
Good
Based on 4 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Zafiro Beach Boutique Resort describe a beachfront, quiet stay with good value for some, while others were disappointed by operational problems, including occasional property closures, relocations to sister hotels, and poor communication.
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What guests think
Reviews of Zafiro Beach Boutique Resort describe a beachfront, quiet stay with good value for some, while others were disappointed by operational problems, including occasional property closures, relocations to sister hotels, and poor communication.
Facilities show wear: pool and hot tub problems, broken or missing tiles, few loungers, restricted beach access, and limited or no parking are recurring themes. Rooms vary—some spacious with ocean views—while others have dated fittings, limited TV, and inconsistent AC or hot water; Wi‑Fi and phone signal are often unreliable. Service is mixed, with friendly staff but understaffing and slow or confusing check‑in reported. Expect a simple beachfront stay with notable trade‑offs.
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AI-generated summary based on recent guest reviews
Facilities
Aging facilities with frequent pool and hot tub issues, broken or missing tiles, and too few loungers. Parking is limited or unavailable, there are no elevators, and occasional outages affect services.
Related guest reviews
6
Wanda Joan
10 Mar 2024
·
Stayed 14 nights
The property is in a very much needed renovation fridge didn’t fit counter top all broken the stove was very old and you had to let it heat up for a long time very little light in the kitchen the hot tub was cold and missing a lot of tiles the railing was very old and wobbly no railing to the pool which was missing a lot of tiles around it it needs a lot of work staff were friendly but very little English in the advertising it said toaster,blender,BBQ we had none of the above we complained and they went and bought all 3 of us a toaster no spa or service of any kind that was advertised very few loungers at the pool so the advertising was very deceiving
The property is in a very much needed renovation fridge didn’t fit counter top all broken the stove was very old and you had to let it heat up for a long time very little light in the kitchen the hot tub was cold and missing a lot of tiles the railing was very old and wobbly no railing to the pool which was missing a lot of tiles around it it needs a lot of work staff were friendly but very little English in the advertising it said toaster,blender,BBQ we had none of the above we complained and they went and bought all 3 of us a toaster no spa or service of any kind that was advertised very few loungers at the pool so the advertising was very deceiving
10
Qiqe
8 May 2023
·
Stayed 3 nights
No tiene estacionamiento
No tiene estacionamiento
6
Barbara
6 Apr 2024
·
Stayed 14 nights
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
10
Diego
12 Jul 2022
·
Stayed 3 nights
Lo único malo es el estacionamiento Pero todo es exelente
Lo único malo es el estacionamiento Pero todo es exelente
8
MIGUEL PEREZ
6 Aug 2024
·
Stayed 5 nights
Falta estacionamiento
Falta estacionamiento
10
Roberto Rivera
30 Sept 2024
·
Stayed 5 nights
El cuarto tenia detalles de mantenimiento y problemas con el refrigerador. Muy limpia, buena atencion de la ama de llaves, excelente para la familia. La zona de la Alberca necesita mas mantenimiento, mosaicos faltantes, rejillas rotas, salidas de agua faltantes. Se puede mejorar.
El cuarto tenia detalles de mantenimiento y problemas con el refrigerador. Muy limpia, buena atencion de la ama de llaves, excelente para la familia. La zona de la Alberca necesita mas mantenimiento, mosaicos faltantes, rejillas rotas, salidas de agua faltantes. Se puede mejorar.
6
Luz María
9 Sept 2023
·
Stayed 4 nights
No tienen elevadores, tampoco teléfonos, así que tienes que ir y venir a recepción.WiFi inestable. Los técnicos no están capacitados para eliminar cuentas de plataformas de clientes anteriores. Te ofrecen 2 televisores en la máster suite, pero no ted aclaran que no tienen inteligentes. Tampoco tienen planta de luz, o generador. México es un país con mal servicio de luz eléctrica, continuamente se va el servicio, por lo tanto, dos días estuvimos sin los servicios básicos de agua, baño y aparatos para el clima. No hacen respetar los horarios de uso de la alberca, pero tampoco limpian temprano, así que escuchas ruido hasta tarde y al levantarte e ir a ver el mar, te topas con basura y latas de cervezas a las 10 de la mañana. Tienen un spa sin botones para que no lo enciendas, y solo hace burbujas pero no calienta. Todos los trabajadores muy amables, pero con tantas deficiencias, llegas a pensar que es una manera educada de ignorar. Me molesta enormemente la carente supervisión por parte de ustedes, Expedia y el engaño al publicar un hotel como 4 estrellas, cuando definitivamente no lo es. En verdad estoy arrepentida de haberles usado como medio para contratar este hotel y también haber comprado mis vuelos para huatulco el próximo mes de octubre. No se vale que me informen en medio de mis vacaciones en Mazatlán, que Aeroméxico ha cancelado mis vuelos y ustedes no me aporten una solución.
No tienen elevadores, tampoco teléfonos, así que tienes que ir y venir a recepción.WiFi inestable. Los técnicos no están capacitados para eliminar cuentas de plataformas de clientes anteriores. Te ofrecen 2 televisores en la máster suite, pero no ted aclaran que no tienen inteligentes. Tampoco tienen planta de luz, o generador. México es un país con mal servicio de luz eléctrica, continuamente se va el servicio, por lo tanto, dos días estuvimos sin los servicios básicos de agua, baño y aparatos para el clima. No hacen respetar los horarios de uso de la alberca, pero tampoco limpian temprano, así que escuchas ruido hasta tarde y al levantarte e ir a ver el mar, te topas con basura y latas de cervezas a las 10 de la mañana. Tienen un spa sin botones para que no lo enciendas, y solo hace burbujas pero no calienta. Todos los trabajadores muy amables, pero con tantas deficiencias, llegas a pensar que es una manera educada de ignorar. Me molesta enormemente la carente supervisión por parte de ustedes, Expedia y el engaño al publicar un hotel como 4 estrellas, cuando definitivamente no lo es. En verdad estoy arrepentida de haberles usado como medio para contratar este hotel y también haber comprado mis vuelos para huatulco el próximo mes de octubre. No se vale que me informen en medio de mis vacaciones en Mazatlán, que Aeroméxico ha cancelado mis vuelos y ustedes no me aporten una solución.
4
Zuleyca
19 Feb 2023
·
Stayed 4 nights
The only thing i loved about this place was the view other than that everything else was bad at check in the lady at the desk did not know where my room was. the pool was super cold the jacuzzi didnt work
The only thing i loved about this place was the view other than that everything else was bad at check in the lady at the desk did not know where my room was. the pool was super cold the jacuzzi didnt work
6
rosa patricia
19 Nov 2025
·
Stayed 2 nights
No puedes accesar a la playa. Esta con cinta y no puedes pasar. Jacuzzi sin servir. Todo descuidado el frente que da al mar. Hotel necesita mucho mantenimiento. Muy descuidado. Anexo fotos
No puedes accesar a la playa. Esta con cinta y no puedes pasar. Jacuzzi sin servir. Todo descuidado el frente que da al mar. Hotel necesita mucho mantenimiento. Muy descuidado. Anexo fotos
8
Mary
18 May 2023
·
Stayed 1 night
A small property but aging. All staff very attentive and responsive. Not enough loungers at the pool
A small property but aging. All staff very attentive and responsive. Not enough loungers at the pool
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AI-generated summary based on recent guest reviews
Cleanliness
Opinions are mixed: several guests found rooms and areas clean, while others noted ants, old towels, and dirty or poorly maintained pool areas.
Related guest reviews
10
Brenda lizbeth
10 Nov 2025
·
Stayed 2 nights
desde que llegamos el personal muy amable y todo en orden y limpio, las instalaciones un poco deterioradas pero en general todo excelente
desde que llegamos el personal muy amable y todo en orden y limpio, las instalaciones un poco deterioradas pero en general todo excelente
6
Barbara
6 Apr 2024
·
Stayed 14 nights
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
6
Marco
9 Jul 2024
·
Stayed 2 nights
No hay señal telefónica y no tuvimos WIFI, 2 de las 3 albercas estuvieron un poco sucias (el piso de ellas).
No hay señal telefónica y no tuvimos WIFI, 2 de las 3 albercas estuvieron un poco sucias (el piso de ellas).
6
Heriberto Lozolla
27 Mar 2023
·
Stayed 3 nights
En la habitación que teniamos era 203 en el baño tiene unos orificios en el techo, no ofrecen agua para tomar. Y las toallas son muy viejas y amarillas
En la habitación que teniamos era 203 en el baño tiene unos orificios en el techo, no ofrecen agua para tomar. Y las toallas son muy viejas y amarillas
8
mary
1 Jun 2024
·
Stayed 1 night
Esta la recámara llena de hormiguitas. La recepcionista que nos recibió en la noche fue grosera. Por la mañana muy atentos y amables
Esta la recámara llena de hormiguitas. La recepcionista que nos recibió en la noche fue grosera. Por la mañana muy atentos y amables
6
Juan
27 May 2024
·
Stayed 2 nights
Me pareció una estancia agradable en general y está accesible, solamente que la habitación que me tocó estaba un poco descuidada y hace falta cambiar los colchones.
Me pareció una estancia agradable en general y está accesible, solamente que la habitación que me tocó estaba un poco descuidada y hace falta cambiar los colchones.
10
Roberto Rivera
30 Sept 2024
·
Stayed 5 nights
El cuarto tenia detalles de mantenimiento y problemas con el refrigerador. Muy limpia, buena atencion de la ama de llaves, excelente para la familia. La zona de la Alberca necesita mas mantenimiento, mosaicos faltantes, rejillas rotas, salidas de agua faltantes. Se puede mejorar.
El cuarto tenia detalles de mantenimiento y problemas con el refrigerador. Muy limpia, buena atencion de la ama de llaves, excelente para la familia. La zona de la Alberca necesita mas mantenimiento, mosaicos faltantes, rejillas rotas, salidas de agua faltantes. Se puede mejorar.
10
edith
27 Jan 2024
·
Stayed 1 night
Está tranquilo y limpio
Está tranquilo y limpio
6
Orly
30 Dec 2022
·
Stayed 19,351 nights
Esta muy tranquila y cerca de la playa, pero a diferencia de la primera vez que me quedé,está vez las habitaciones estaban muy descuidadas, sucias y no tenían agua caliente pedimos que nos apoyaran y solo salió agua por 10 min.
Esta muy tranquila y cerca de la playa, pero a diferencia de la primera vez que me quedé,está vez las habitaciones estaban muy descuidadas, sucias y no tenían agua caliente pedimos que nos apoyaran y solo salió agua por 10 min.
8
Eric
9 Jan 2023
·
Stayed 19,365 nights
Las instalaciones estaban bonitas y agradables, en la habitación en general estaban cómodas, con buen espacio y equipadas, sólo unos detalles en limpieza de las colchas, pero en general todo bien.
Las instalaciones estaban bonitas y agradables, en la habitación en general estaban cómodas, con buen espacio y equipadas, sólo unos detalles en limpieza de las colchas, pero en general todo bien.
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AI-generated summary based on recent guest reviews
Rooms
Some rooms are spacious with ocean views and basic kitchenettes, but many face dated interiors, limited TV, unreliable in‑room Wi‑Fi, and inconsistent AC or hot water.
Related guest reviews
2
leonel treviño
1 Nov 2023
·
Stayed 6 nights
Las tvs ya fallan mucho Colchones viejos No hay agua caliente o es limitada Entra mucha luz
Las tvs ya fallan mucho Colchones viejos No hay agua caliente o es limitada Entra mucha luz
6
Dania G
11 Sept 2023
·
Stayed 3 nights
Solo tuvimos problemas con el aire acondicionado de la habitación
Solo tuvimos problemas con el aire acondicionado de la habitación
6
Barbara
6 Apr 2024
·
Stayed 14 nights
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
6
Jose
18 Nov 2023
·
Stayed 3 nights
Tv entertainment was zero. No channels available at all.
Tv entertainment was zero. No channels available at all.
8
Margarita
18 Aug 2023
·
Stayed 3 nights
Problemas con el internet, los canales de cable en la televisión y el clima
Problemas con el internet, los canales de cable en la televisión y el clima
6
Luz María
9 Sept 2023
·
Stayed 4 nights
No tienen elevadores, tampoco teléfonos, así que tienes que ir y venir a recepción.WiFi inestable. Los técnicos no están capacitados para eliminar cuentas de plataformas de clientes anteriores. Te ofrecen 2 televisores en la máster suite, pero no ted aclaran que no tienen inteligentes. Tampoco tienen planta de luz, o generador. México es un país con mal servicio de luz eléctrica, continuamente se va el servicio, por lo tanto, dos días estuvimos sin los servicios básicos de agua, baño y aparatos para el clima. No hacen respetar los horarios de uso de la alberca, pero tampoco limpian temprano, así que escuchas ruido hasta tarde y al levantarte e ir a ver el mar, te topas con basura y latas de cervezas a las 10 de la mañana. Tienen un spa sin botones para que no lo enciendas, y solo hace burbujas pero no calienta. Todos los trabajadores muy amables, pero con tantas deficiencias, llegas a pensar que es una manera educada de ignorar. Me molesta enormemente la carente supervisión por parte de ustedes, Expedia y el engaño al publicar un hotel como 4 estrellas, cuando definitivamente no lo es. En verdad estoy arrepentida de haberles usado como medio para contratar este hotel y también haber comprado mis vuelos para huatulco el próximo mes de octubre. No se vale que me informen en medio de mis vacaciones en Mazatlán, que Aeroméxico ha cancelado mis vuelos y ustedes no me aporten una solución.
No tienen elevadores, tampoco teléfonos, así que tienes que ir y venir a recepción.WiFi inestable. Los técnicos no están capacitados para eliminar cuentas de plataformas de clientes anteriores. Te ofrecen 2 televisores en la máster suite, pero no ted aclaran que no tienen inteligentes. Tampoco tienen planta de luz, o generador. México es un país con mal servicio de luz eléctrica, continuamente se va el servicio, por lo tanto, dos días estuvimos sin los servicios básicos de agua, baño y aparatos para el clima. No hacen respetar los horarios de uso de la alberca, pero tampoco limpian temprano, así que escuchas ruido hasta tarde y al levantarte e ir a ver el mar, te topas con basura y latas de cervezas a las 10 de la mañana. Tienen un spa sin botones para que no lo enciendas, y solo hace burbujas pero no calienta. Todos los trabajadores muy amables, pero con tantas deficiencias, llegas a pensar que es una manera educada de ignorar. Me molesta enormemente la carente supervisión por parte de ustedes, Expedia y el engaño al publicar un hotel como 4 estrellas, cuando definitivamente no lo es. En verdad estoy arrepentida de haberles usado como medio para contratar este hotel y también haber comprado mis vuelos para huatulco el próximo mes de octubre. No se vale que me informen en medio de mis vacaciones en Mazatlán, que Aeroméxico ha cancelado mis vuelos y ustedes no me aporten una solución.
8
claudia
4 Apr 2023
·
Stayed 1 night
El personal muy amable. Es agradable oir las fuentes de agua y la ambientación colonial. El hotel requiere mantenimiento, el jacuzzi que ofrecen no tiene agua tibia ni hidromasage. Tiene entrada al mar y alberca con vista. Los cuartoa no cuentan con elevador, hay que subir escaleras. Buena condición de cocinet. Balcon pequeño y entre paredes pero es viable ver el.mar.
El personal muy amable. Es agradable oir las fuentes de agua y la ambientación colonial. El hotel requiere mantenimiento, el jacuzzi que ofrecen no tiene agua tibia ni hidromasage. Tiene entrada al mar y alberca con vista. Los cuartoa no cuentan con elevador, hay que subir escaleras. Buena condición de cocinet. Balcon pequeño y entre paredes pero es viable ver el.mar.
8
Eric
9 Jan 2023
·
Stayed 19,365 nights
Las instalaciones estaban bonitas y agradables, en la habitación en general estaban cómodas, con buen espacio y equipadas, sólo unos detalles en limpieza de las colchas, pero en general todo bien.
Las instalaciones estaban bonitas y agradables, en la habitación en general estaban cómodas, con buen espacio y equipadas, sólo unos detalles en limpieza de las colchas, pero en general todo bien.
6
Miriam
6 Jul 2024
·
Stayed 4 nights
El cuarto en sí tiene lo necesario, pero batallamos con el agua caliente, la alberca a mi parecer un poco sucia, nuestra reserva eran 2 habitaciones con vista al mar y solo nos dieron una con vista al mar, del personal todos muy amables desde recepción, los de limpieza, mantenimiento y seguridad, en términos generales en relación al precio está aceptable.
El cuarto en sí tiene lo necesario, pero batallamos con el agua caliente, la alberca a mi parecer un poco sucia, nuestra reserva eran 2 habitaciones con vista al mar y solo nos dieron una con vista al mar, del personal todos muy amables desde recepción, los de limpieza, mantenimiento y seguridad, en términos generales en relación al precio está aceptable.
8
Dorle
28 May 2023
·
Stayed 2 nights
Muy bonito todo solo que los canales de la TV no se miran bien y tiene.muy pocos canales
Muy bonito todo solo que los canales de la TV no se miran bien y tiene.muy pocos canales
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many staff are kind and helpful, but guests reported understaffing, slow or confusing check‑in, language barriers, and poor handling of closures or relocations.
Related guest reviews
2
leonel treviño
14 Aug 2025
·
Stayed 2 nights
No me quiso dar las toallas para la Alberca dia días y dijo qué iba verificar y eataba filtriando. Yo con los ninos en la Alberca No vengan a ese hotel
No me quiso dar las toallas para la Alberca dia días y dijo qué iba verificar y eataba filtriando. Yo con los ninos en la Alberca No vengan a ese hotel
10
Brenda lizbeth
10 Nov 2025
·
Stayed 2 nights
desde que llegamos el personal muy amable y todo en orden y limpio, las instalaciones un poco deterioradas pero en general todo excelente
desde que llegamos el personal muy amable y todo en orden y limpio, las instalaciones un poco deterioradas pero en general todo excelente
2
Les
5 Apr 2025
·
Stayed 10 nights
The resort was closed when we arrived. We were given a room at a sister resort that was totally out of the area we wanted to be. They said the power was out. I think they were under booked. The sister resort was not a good place.
The resort was closed when we arrived. We were given a room at a sister resort that was totally out of the area we wanted to be. They said the power was out. I think they were under booked. The sister resort was not a good place.
6
Angel
20 Aug 2023
·
Stayed 3 nights
On site employees and Staff very nice.
On site employees and Staff very nice.
2
Lourdes
8 Jan 2023
·
Stayed 19,364 nights
Customer service was bd it took 1hr to fine my reservation, He ended call someone for help and found it it took another 20 min to give me my room Young man look confused. Had trouble with Ac unit started licking it was midnight so didn’t want to bother to call and waste my time chasing room. The next morning they decided to charge me a second reservation that I made 3 reservations and charged me. The young man in the front desk was still working there in morning lack of employees he looked disoriented poor thing they need to hire more staff.
Customer service was bd it took 1hr to fine my reservation, He ended call someone for help and found it it took another 20 min to give me my room Young man look confused. Had trouble with Ac unit started licking it was midnight so didn’t want to bother to call and waste my time chasing room. The next morning they decided to charge me a second reservation that I made 3 reservations and charged me. The young man in the front desk was still working there in morning lack of employees he looked disoriented poor thing they need to hire more staff.
4
juan s
14 Feb 2026
·
Stayed 1 night
Mala señal de telefonía e internet La habitación no tenía teléfono y si necesitaba algo de recepción. Tenía que ir. Las instalaciones viejas Mala capacitación de la persona de recepción a la hora de hacer check in y check out
Mala señal de telefonía e internet La habitación no tenía teléfono y si necesitaba algo de recepción. Tenía que ir. Las instalaciones viejas Mala capacitación de la persona de recepción a la hora de hacer check in y check out
2
philip
1 Apr 2025
·
Stayed 28 nights
When we arrived a man came out of the hotel and showed me his phone to read message because he did not speak English .the message read we are closed at this time and we will transfer you to our other hotel called diamond bay.which was the farthest hotel away from everything.i talked with Expedia on line for 2 hours about getting a refund and find us a closer hotel closer to the one we booked as it was close to golf and other things.expedia told me I was past the required time limit to cancel which was a couple days before we arrived but the hotel was closed for a month already and I asked why we were not notified and rebooked.they gave me the run around for 2 hours I finally gave up and went to bed.in the morning I talked with the manager at diamond bay and they found me another hotel in the golden zone that was suitable for everything I wanted to do.expedia did nothing for me.
When we arrived a man came out of the hotel and showed me his phone to read message because he did not speak English .the message read we are closed at this time and we will transfer you to our other hotel called diamond bay.which was the farthest hotel away from everything.i talked with Expedia on line for 2 hours about getting a refund and find us a closer hotel closer to the one we booked as it was close to golf and other things.expedia told me I was past the required time limit to cancel which was a couple days before we arrived but the hotel was closed for a month already and I asked why we were not notified and rebooked.they gave me the run around for 2 hours I finally gave up and went to bed.in the morning I talked with the manager at diamond bay and they found me another hotel in the golden zone that was suitable for everything I wanted to do.expedia did nothing for me.
10
Hector
10 Aug 2025
·
Stayed 3 nights
Falta de personal para atender las necesidades de los huespedes
Falta de personal para atender las necesidades de los huespedes
10
Juan Adrian Lumbreras
4 Apr 2023
·
Stayed 1 night
Muy buen servicio
Muy buen servicio
10
Gustavo
30 Jan 2024
·
Muy buen servicio y atención del personal
Muy buen servicio y atención del personal
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AI-generated summary based on recent guest reviews
Location
Beachfront and generally quiet with ocean views, but some guests found it far from the center/malecón and reported limited or restricted beach access.
Related guest reviews
8
John Paul
13 Apr 2023
·
Stayed 16 nights
The Zafiro needs a good renovation but is a quiet hotel with room for improvement. Staff was friendly did not always follow through on issues. The internet was an issue in my room which was a bummer. You have to realize it is not a 4/5 star hotel so if you accepting of a few deficiencies it was a great stay and the location and quietness was nice to have.
The Zafiro needs a good renovation but is a quiet hotel with room for improvement. Staff was friendly did not always follow through on issues. The internet was an issue in my room which was a bummer. You have to realize it is not a 4/5 star hotel so if you accepting of a few deficiencies it was a great stay and the location and quietness was nice to have.
4
Cinthya
5 Aug 2024
·
Stayed 3 nights
La habitación es preciosa, pero la fachada del hotel por la parte de la alberca es fea, se ve descuidada. Tomen en cuenta que está lejos del centro/malecón. No se puede estar en la playa, no hay espacio, no hay camastros. Tienes que irte hasta la zona dorada para poder descansar en la playa y es tedioso ir cargando con todo si te vas en en el camión .
La habitación es preciosa, pero la fachada del hotel por la parte de la alberca es fea, se ve descuidada. Tomen en cuenta que está lejos del centro/malecón. No se puede estar en la playa, no hay espacio, no hay camastros. Tienes que irte hasta la zona dorada para poder descansar en la playa y es tedioso ir cargando con todo si te vas en en el camión .
6
Barbara
6 Apr 2024
·
Stayed 14 nights
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
10
FERNANDO
10 Mar 2023
·
Stayed 2 nights
QUE ESTA A PIE DE PLAYA
QUE ESTA A PIE DE PLAYA
10
FERNANDO
8 Mar 2023
·
Stayed 4 nights
UN EXELENTE HOTEL SOBRE TODO A PIE DE PLAY
UN EXELENTE HOTEL SOBRE TODO A PIE DE PLAY
8
leonel treviño
23 Apr 2023
·
Stayed 2 nights
Buen hotel mala playa
Buen hotel mala playa
8
Natalia
4 Aug 2023
·
Stayed 5 nights
Excelente ubicación , muy tranquilo, relajante
Excelente ubicación , muy tranquilo, relajante
6
rosa patricia
19 Nov 2025
·
Stayed 2 nights
No puedes accesar a la playa. Esta con cinta y no puedes pasar. Jacuzzi sin servir. Todo descuidado el frente que da al mar. Hotel necesita mucho mantenimiento. Muy descuidado. Anexo fotos
No puedes accesar a la playa. Esta con cinta y no puedes pasar. Jacuzzi sin servir. Todo descuidado el frente que da al mar. Hotel necesita mucho mantenimiento. Muy descuidado. Anexo fotos
6
Orly
30 Dec 2022
·
Stayed 19,351 nights
Esta muy tranquila y cerca de la playa, pero a diferencia de la primera vez que me quedé,está vez las habitaciones estaban muy descuidadas, sucias y no tenían agua caliente pedimos que nos apoyaran y solo salió agua por 10 min.
Esta muy tranquila y cerca de la playa, pero a diferencia de la primera vez que me quedé,está vez las habitaciones estaban muy descuidadas, sucias y no tenían agua caliente pedimos que nos apoyaran y solo salió agua por 10 min.
10
Antonio
7 Dec 2022
·
Stayed 19,332 nights
Me gustó la privacidad y tranquilidad del hotel y que tiene acceso a playa
Me gustó la privacidad y tranquilidad del hotel y que tiene acceso a playa
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AI-generated summary based on recent guest reviews
Dining
On‑site options appear limited; breakfast is available for an extra charge but some report timeshare sales dominating the area, and there are mentions of few nearby dining choices when relocated.
Related guest reviews
6
Barbara
6 Apr 2024
·
Stayed 14 nights
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
Zafiro is right on the beach with a great view. It is quiet and private. We had a great room, ocean view, and very clean. Others in our group had a lot of issues with their room such as termites and broken door handles. The property definitely needs work. The pool deck had broken pieces, the hot tub was not heated and the railing was unsafe. Tables and chairs under the awning would be nice as well as chairs for the beach. The room was clean, large and good value for the price. The hotel itself has no amenities at all. There was breakfast available for an extra charge, but it was always full of people trying to sell time shares. Zafiro s across the street from pickleball courts. Some maintenance and minor upgrades and I might go back.
10
Lucía Imelda
8 May 2024
·
Stayed 4 nights
faltan restaurantes
faltan restaurantes
2
Silvia
26 Feb 2025
·
Stayed 4 nights
Me cambiaron a otro hotel donde no había nada estaba alrededor de lotes baldíos y no tenía nada para comer cada que salía tenía que pasar los soldados y la única forma de transporte era en Didi, no tenía internet muy mal servicio
Me cambiaron a otro hotel donde no había nada estaba alrededor de lotes baldíos y no tenía nada para comer cada que salía tenía que pasar los soldados y la única forma de transporte era en Didi, no tenía internet muy mal servicio
2
leonel treviño
24 May 2024
·
Stayed 3 nights
They charge $100 for the lost keys They put speakers outside every room they put very loud the music at 8:00 am They knock the room at 8:00 am for cleaning the room The housekeeper knock at 8:00 if you don’t accept the room service at the time they say, they took a picture saying don’t bother The front desk want charge for 2 kids under 10 years old They want to sell shared time every day giving you a free breakfast but you lost a money day hotel
They charge $100 for the lost keys They put speakers outside every room they put very loud the music at 8:00 am They knock the room at 8:00 am for cleaning the room The housekeeper knock at 8:00 if you don’t accept the room service at the time they say, they took a picture saying don’t bother The front desk want charge for 2 kids under 10 years old They want to sell shared time every day giving you a free breakfast but you lost a money day hotel
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AI-generated summary based on recent guest reviews
2
Jean-Marc
15 Mar 2026
·
Stayed 28 nights
This is not a resort. It’s a dump. No spa, no excercise room, no food, no bar, ice cold pool, battered up chairs&unbrellas, not maintained repairs and landscaping. Pathetic kitchen, bugs, leaky faucets. Empty. We were alone there. It’s false advertising and Expedia did not help to relocate us. Very poor service. Don’t get ripped off like us!
This is not a resort. It’s a dump. No spa, no excercise room, no food, no bar, ice cold pool, battered up chairs&unbrellas, not maintained repairs and landscaping. Pathetic kitchen, bugs, leaky faucets. Empty. We were alone there. It’s false advertising and Expedia did not help to relocate us. Very poor service. Don’t get ripped off like us!
2
Catherine Leigh Weinert
21 Jan 2026
·
Stayed 7 nights
The place was COMPKETELY run down. It really shouldn't be open to the public and you definitely should not be promoting them. I am happy to share pictures. The ONLY area that has been mai tained is the lobby. I book for a week, had to pay in advance, but left after the first night. They have not refunded my money.
The place was COMPKETELY run down. It really shouldn't be open to the public and you definitely should not be promoting them. I am happy to share pictures. The ONLY area that has been mai tained is the lobby. I book for a week, had to pay in advance, but left after the first night. They have not refunded my money.
2
Allison
22 Dec 2025
·
Stayed 7 nights
That is the fourth time I’ve stayed there. I would not go back again. The last two times have been awful.
That is the fourth time I’ve stayed there. I would not go back again. The last two times have been awful.
2
Les
5 Apr 2025
·
Stayed 10 nights
The resort was closed when we arrived. We were given a room at a sister resort that was totally out of the area we wanted to be. They said the power was out. I think they were under booked. The sister resort was not a good place.
The resort was closed when we arrived. We were given a room at a sister resort that was totally out of the area we wanted to be. They said the power was out. I think they were under booked. The sister resort was not a good place.
2
philip
1 Apr 2025
·
Stayed 28 nights
When we arrived a man came out of the hotel and showed me his phone to read message because he did not speak English .the message read we are closed at this time and we will transfer you to our other hotel called diamond bay.which was the farthest hotel away from everything.i talked with Expedia on line for 2 hours about getting a refund and find us a closer hotel closer to the one we booked as it was close to golf and other things.expedia told me I was past the required time limit to cancel which was a couple days before we arrived but the hotel was closed for a month already and I asked why we were not notified and rebooked.they gave me the run around for 2 hours I finally gave up and went to bed.in the morning I talked with the manager at diamond bay and they found me another hotel in the golden zone that was suitable for everything I wanted to do.expedia did nothing for me.
When we arrived a man came out of the hotel and showed me his phone to read message because he did not speak English .the message read we are closed at this time and we will transfer you to our other hotel called diamond bay.which was the farthest hotel away from everything.i talked with Expedia on line for 2 hours about getting a refund and find us a closer hotel closer to the one we booked as it was close to golf and other things.expedia told me I was past the required time limit to cancel which was a couple days before we arrived but the hotel was closed for a month already and I asked why we were not notified and rebooked.they gave me the run around for 2 hours I finally gave up and went to bed.in the morning I talked with the manager at diamond bay and they found me another hotel in the golden zone that was suitable for everything I wanted to do.expedia did nothing for me.
Property policies
Check-in
Check-out
From 16:00 to 22:00
Before 11:00
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 64.49262179870605USD
- 2026-09-21: 64.52037083091736USD
- 2026-09-22: 64.62002125320434USD
- 2026-09-23: 56.510205665206904USD
- 2026-09-24: 64.53277185020447USD
- 2026-09-25: 79.77530166931152USD
- 2026-09-26: 72.08788266410828USD
- 2026-09-27: 72.09251990966797USD
- 2026-09-28: 72.09251990966797USD
- 2026-09-29: 74.99138953475952USD
- 2026-09-30: 68.3465319278717USD
- 2026-10-01: 72.09251990966797USD
- 2026-10-02: 79.85533903884887USD
- 2026-10-03: 79.85533903884887USD
- 2026-10-04: 77.44391880111694USD
- 2026-10-05: 72.09251990966797USD
- 2026-10-06: 82.71384404678344USD
- 2026-10-07: 71.07701567878722USD
- 2026-10-08: 76.08244277191162USD
- 2026-10-09: 69.28147332229614USD
- 2026-10-10: 92.76098172378539USD
- 2026-10-11: 57.35302832984924USD
- 2026-10-12: 82.75713376312255USD
- 2026-10-13: 74.6814603881836USD
- 2026-10-14: 64.74904089736938USD
- 2026-10-15: 83.01397323532105USD
- 2026-10-16: 79.85533903884887USD
- 2026-10-17: 64.32970953826904USD
- 2026-10-18: 75.74658183288574USD
- 2026-10-19: 97.51086987533569USD
- 2026-10-20: 68.77332491722106USD
- 2026-10-21: 97.51086987533569USD
- 2026-10-22: 75.42252638397217USD
- 2026-10-23: 110.29030416412353USD
- 2026-10-24: 92.8435325767517USD
- 2026-10-25: 98.68933453445433USD
- 2026-10-26: 72.09251990966797USD
- 2026-10-27: 98.68933453445433USD
- 2026-10-28: 66.13970223503112USD
- 2026-10-29: 98.68933453445433USD
- 2026-10-30: 110.29030416412353USD
- 2026-10-31: 66.77847733726502USD
- 2026-11-01: 98.68933453445433USD
- 2026-11-02: 68.77332491722106USD
- 2026-11-03: 83.18533675537108USD
- 2026-11-04: 72.09251990966797USD
- 2026-11-05: 98.68933453445433USD
- 2026-11-06: 110.29030416412353USD
- 2026-11-07: 67.40422961769103USD
- 2026-11-08: 72.09251990966797USD
- 2026-11-09: 79.85533903884887USD
- 2026-11-10: 70.97891100502014USD
- 2026-11-11: NO DATA
- 2026-11-12: 98.68933453445433USD
- 2026-11-13: 105.37097920455932USD
- 2026-11-14: 97.5973529724121USD
- 2026-11-15: 104.79796628723143USD
- 2026-11-16: 88.73174517822265USD
- 2026-11-17: 94.1080687171936USD
- 2026-11-18: 75.42252638397217USD
- 2026-11-19: 88.00535722503662USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Banquet facilities
Garden
Activities
Swimming pool
Garden
Beach (nearby)
Pool outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Tour desk
Housekeeping
Banquet facilities
24-Hour Front Desk
General
Non-smoking rooms
Family room
Beach Sun Loungers
Internet
Free wi-fi