What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 3729 for adults and JPY 1864 for children.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Higashiyama Ward, just steps from Awata Shrine and a 5-minute walk from Chion-in Temple. It is approximately 0.3 miles from Kyoto Municipal Zoo and 0.7 miles from Heian Shrine.

What are the hotel's policies for guests staying with children?

Children ages 0-3 can stay for free, while breakfast is not included for children aged 4-6 years old but can be requested on-site for a fee.

The Hotel Higashiyama Kyoto Tokyu

Average nightly price at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel by month, last 12 months (USD)
Month	Average price
January	$102
February	$94
March	$163
April	$284
May	$178
June	$108
July	$93
August	$91
September	$136
October	$225
November	$204
December	$149

What guests think

At THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel, travellers highlight elegant, modern spaces, a quiet Higashiyama setting near temples and Gion, very clean and comfortable rooms, praised staff and breakfast, and an hourly Kyoto Station shuttle easing access.

The location trades central buzz for calm streets near shrines and a short walk to the subway, though several guests felt it was a bit far from city hubs. Facilities appreciated include an outdoor footbath, spa treatments, a laundry room, and a private onsen that can be hard to book. Rooms are often spacious and stylish, yet a few noted dark lighting, compact layouts or odd sink placement, occasional train noise, and sporadic maintenance or Wi‑Fi issues. Expect a serene, design-forward stay well suited to exploring eastern Kyoto.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent praise for the hourly shuttle to Kyoto Station and the calming outdoor footbath; spa treatments are well regarded. Laundry facilities are handy, and while the private onsen is popular, some found it difficult to reserve.

Related guest reviews

10

SJTL

Aug 14, 2025

·

Stayed 4 nights

This is a gem of a hotel a short walk from so many wonderful attractions in Kyoto! The staff were top notch and helpful in every way. The view from our room was serene and the hotel decor was elegant. We did laundry while we were there and soaked in the foot bath. I highly recommend this hotel to anyone who wants a luxurious accommodation without too high of a price!

10

Karolina

May 4, 2025

·

Stayed 1 night

The “Sen” spa place and oil treatment were excellent. Thank you very much.

8

SATOSHI

Sep 28, 2025

·

Stayed 1 night

粟田口にある比較的新しいホテル。場所も観光に便利でシャトルバスが一時間に一本あるのもありがたい。観光とビジネスどちらにも利用可。

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10

Kelly

Nov 28, 2025

·

Stayed 1 night

The room was spacious and extremely clean. The shuttle service to and from the train station was a nice perk.

8

Kotomi

Jan 9, 2025

·

Stayed 2 nights

中庭の足湯がとてもいいですマッサージ店は時間的に取れなかったのですが、散策での足の疲れにはむしろ足湯の方がいいかも知れません

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10

James

Nov 7, 2025

·

Stayed 2 nights

Modern, spacious room in great location (15 minute walk from Gion). The service and staff were excellent, and the hotel offers a shuttle to Gion and Kyoto Station every hour which was invaluable.

10

Thea

Aug 13, 2024

·

Stayed 5 nights

Veldig fint hotell med god verdi for pengene. Rommet var kjempe fint og rent med ganske god plass. Eneste minus er at det var dårlig trykk i vasken og vannet ble ikke kaldt. Døren til rommet var også veldig lett og dunket når andre hotellrom lukket dørene sine. Ellers godt isolert og stille. Veldig hyggelig og hjelpsomme personale. Bra med shuttle bus til og fra Kyoto station. Frokost er bra utvalg av japansk mat og litt vestlig mat. Fint med eget rom hvor man kan vaske og stryke klær.

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10

NADIA

Jul 2, 2025

·

Stayed 1 night

Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!

10

Lacey

May 22, 2024

·

Stayed 4 nights

Incredible place. Hospitality was perfect. Breakfast buffet was the best on our trip. Beds were also the most comfortable. The private onsen was well worth the reasonable price. Couldn’t say enough good about our stay.

10

Surya Christopher

Nov 20, 2025

·

Stayed 4 nights

The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.

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Cleanliness

Cleanliness is a strong point, with many describing rooms and public spaces as spotless or immaculate. A few isolated complaints mentioned odors or missed cleaning.

Related guest reviews

10

Yeliz

Jan 7, 2026

·

Stayed 2 nights

Odalar temizdi. Çalışanlar çok saygılı ve yardımsever. Otelin restoranı çok güzel. Konumu iyi

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10

CHIACHIN

Jan 22, 2023

·

Stayed 1 night

Very clean and the staffs are very friendly

6

Noelle

Oct 18, 2025

·

Stayed 7 nights

We decided to stay at this place because of the Pan Pacific name but we were a bit disappointed. The good bits - lovely decor, dark lighting to create aura and the people right at the entrance were friendly. There's a restaurant and a nice outdoor seating area where you can just chill out. However, the staff service at reception was odd - perhaps they're tired of foreigners, but they seemed cold and too busy chatting with their friends. They also made a mistake about the payment of the booking and were a bit brusque about their error. The design of the room was strange, the bathroom sink was in the entry and was also the 'kitchen' but it just felt weird. The room also wasn't very clean, there was a cashew on the ground when we got in. The air con was also inconsistent, it would get ridiculously hot in the middle of the night, then in the morning freezing cold. ...and finally, the internet was very slow, barely being able to load basic webpages. I know they said it was 20mbps on the site, but it just felt incredibly slower. I usually only like to give positive reviews but I just felt that this hotel pretended to be higher quality than it really was.

10

Shady

Dec 28, 2025

·

Stayed 4 nights

Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.

10

hiroshi

Dec 2, 2025

·

Stayed 2 nights

客室は清潔，スタッフは親切丁寧。

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8

YUSUKE

Feb 19, 2026

·

Stayed 1 night

とても清潔感溢れ気持ち良く滞在出来ました。

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10

Patrice

Nov 15, 2025

·

Stayed 7 nights

The rooms were spacious and comfortable as well as immaculate.

6

Henrik

Sep 5, 2025

·

Stayed 2 nights

Man skulle betale ekstra skat som byskat? Sagde de på hotellet, da det var Kyoto byskat. Det andet hotel vi boede på skulle der ikke betales noget byskat, selvom det også lå i Kyoto. Fint værelse, dog lidt beskidt.

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10

Susanne

Dec 23, 2025

·

Stayed 3 nights

Rummet var helt perfekt, stort, rent och bekvämt. Personalen var väldigt vänlig.

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10

Shady

Dec 27, 2025

·

Stayed 1 night

Incredibly helpful staff, very clean property and room.

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Rooms

Many guests found rooms spacious, comfortable, and stylish, with excellent showers and streaming-capable TVs. Some reported compact layouts, dark lighting or unusual sink placement, occasional train noise, and a few maintenance or Wi‑Fi/AC issues.

Related guest reviews

10

Jenny

Jun 10, 2024

·

Stayed 3 nights

Beautiful hotel and room. Only negative for some rooms would be the sound of the trains that you can see from the upper levels. They do stop running after 11? But start up again early. It’s wasn’t super loud but a light sleeper would be woken.

8

Minoush

Oct 20, 2025

·

Stayed 5 nights

Breakfast was very good and fresh. Only problem with this hotel is lack of light. Is designed dark

6

Noelle

Oct 18, 2025

·

Stayed 7 nights

We decided to stay at this place because of the Pan Pacific name but we were a bit disappointed. The good bits - lovely decor, dark lighting to create aura and the people right at the entrance were friendly. There's a restaurant and a nice outdoor seating area where you can just chill out. However, the staff service at reception was odd - perhaps they're tired of foreigners, but they seemed cold and too busy chatting with their friends. They also made a mistake about the payment of the booking and were a bit brusque about their error. The design of the room was strange, the bathroom sink was in the entry and was also the 'kitchen' but it just felt weird. The room also wasn't very clean, there was a cashew on the ground when we got in. The air con was also inconsistent, it would get ridiculously hot in the middle of the night, then in the morning freezing cold. ...and finally, the internet was very slow, barely being able to load basic webpages. I know they said it was 20mbps on the site, but it just felt incredibly slower. I usually only like to give positive reviews but I just felt that this hotel pretended to be higher quality than it really was.

10

Laurie

Apr 15, 2025

·

Stayed 1 night

Excellent condition and sophisticated vibe. No real TV service just access to personal Netflix, etc, in case that’s important to you.

8

W Robert

Oct 1, 2025

·

Stayed 3 nights

The good: - Quick walk to metro - Lots of convenience stores nearby - Comfy beds, very nice rooms - Great breakfast - Air conditioning, safe, fridge, kettle in room - Nice shower/tub The less good: - Hotel interiors very dark everywhere - Slow elevators - Not a lot of places in room for drying wet towels

8

Atsushi

Aug 19, 2024

·

Stayed 2 nights

気持ちの良い滞在でした。場所は必ずしも便利というわけではないかもしれないですが、少し落ち着いたエリアで雰囲気も良いと思います。部屋は広くなくバスタブもありませんでしたが、接客などはいいホテルのようでした。

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10

Patrice

Nov 15, 2025

·

Stayed 7 nights

The rooms were spacious and comfortable as well as immaculate.

10

Susanne

Dec 23, 2025

·

Stayed 3 nights

Rummet var helt perfekt, stort, rent och bekvämt. Personalen var väldigt vänlig.

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8

Morgan

Oct 19, 2025

·

Stayed 2 nights

Our first room was small and did not smell good. An expensive upgrade allowed us to stay in a beautiful, large and comfortable room.

10

Surya Christopher

Nov 20, 2025

·

Stayed 4 nights

The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.

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Service

Staff are widely praised as friendly, polite, and helpful, with smooth check-in and attentive assistance. A few guests experienced miscommunication, slow responses, or payment/booking errors, and occasional language barriers.

Related guest reviews

6

Noelle

Oct 18, 2025

·

Stayed 7 nights

We decided to stay at this place because of the Pan Pacific name but we were a bit disappointed. The good bits - lovely decor, dark lighting to create aura and the people right at the entrance were friendly. There's a restaurant and a nice outdoor seating area where you can just chill out. However, the staff service at reception was odd - perhaps they're tired of foreigners, but they seemed cold and too busy chatting with their friends. They also made a mistake about the payment of the booking and were a bit brusque about their error. The design of the room was strange, the bathroom sink was in the entry and was also the 'kitchen' but it just felt weird. The room also wasn't very clean, there was a cashew on the ground when we got in. The air con was also inconsistent, it would get ridiculously hot in the middle of the night, then in the morning freezing cold. ...and finally, the internet was very slow, barely being able to load basic webpages. I know they said it was 20mbps on the site, but it just felt incredibly slower. I usually only like to give positive reviews but I just felt that this hotel pretended to be higher quality than it really was.

10

serena

Jan 23, 2026

·

Stayed 3 nights

Elegant hotel with plush beds, laundry service and very helpful and friendly staff. The rooms were spotless and the turndown service excellent. Great location to the eastern shrines of Kyoto. Out of the hustle of the goin but with transportation close by. One of my favorite hotels I've ever stayed in!

4

Zachary

Jun 28, 2025

·

Stayed 2 nights

Not friendly to tourists. We came for a business trip/ tourism. One of the front desk receptionist wanted to help me but the supervisor on duty made her stop while in the middle of assisting me, send her somewhere else and put me back in line. We as a group had a hard time getting any assistance from the front desk. We tried calling down for additionally pillows and it took over an hour. Our room we had asked to be serviced and never was.

10

BANG PHI

Jul 29, 2025

·

Stayed 9 nights

professional staff that was very helpful in helping me in receiving and sending my luggage bags. the hotel was very nice, with clean rooms and a atmospheric lobby. the hotel itself is in a quiet area, but still close enough to walk to the busier areas and especially close to popular temples and other similar areas. when needing to go further distances both bus and train were easily accessible. this is my second time at this hotel and my preferred option everytime I'm in Kyoto

10

Shannon Marie

Sep 25, 2025

·

Stayed 8 nights

From check in to check out, I have had the most amazing experience. The staff were kind, helpful and very polite. The rooms were comfortable, clean and spacious. Nice details like pijamas, slippers, tea and coffee in the room. Comfortable beds and large bathtub and shower. The restaurant was beautiful and the chefs special catered course meal was such a treat on my last evening. An elegant dining experience of French and Japanese infusión. Having the breakfast included in the stay was not only conveniente but also very much enjoyed. Wonderful traditional Japanese options as well as western style options did not dissapoint. The shuttle service running every hour to Kyoto station with pickup was also a plus! The neighborhood is right in the centre of well known shrines, landmarks and the famous Gion District. I would recommend this hotel for anyone to stay. 5 stars all the way! Hotel Higashiyama made my stay as a solo travelor not only comfortable but memorable. Thank you!

10

NADIA

Jul 2, 2025

·

Stayed 1 night

Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!

10

Shady

Dec 27, 2025

·

Stayed 1 night

Incredibly helpful staff, very clean property and room.

10

serena

Jan 7, 2026

·

Stayed 6 nights

We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.

10

Scott

Aug 20, 2024

·

Stayed 10 nights

The staff, location and room was perfect! Would definitely stay at the hotel again

10

Inpyo

Dec 7, 2025

·

Stayed 2 nights

From the entrance, all the staffs escorted us so nicely, and informed us clearly. The room was clean, and in the second day, when we got back to the hotel after tourism, the condition of the room was carefully managed. Speaking of the location of the hotel, we could‘ve easily visited most of valuable landmarks of Kyoto, including Gion, Kiyomizudera and museums.

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Location

Quiet Higashiyama setting within walking distance of Gion, eastern temples, and a nearby subway; convenient for sightseeing. Some noted it feels a bit removed from central areas, but the hourly Kyoto Station shuttle helps.

Related guest reviews

10

Ceri

Nov 15, 2025

·

Stayed 2 nights

The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.

10

Matteo

Oct 27, 2025

·

Stayed 2 nights

Sehr gute und ruhige Lage. Gion Viertel zu Fuß erreichbar. Shuttle Service zum Bahnhof. Mega freundliches Personal und saubere gut eingerichtete Zimmer.

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8

Miho

Aug 21, 2024

·

Stayed 2 nights

It’s in a great location to walk around and be close the public transportations.

10

serena

Jan 23, 2026

·

Stayed 3 nights

Elegant hotel with plush beds, laundry service and very helpful and friendly staff. The rooms were spotless and the turndown service excellent. Great location to the eastern shrines of Kyoto. Out of the hustle of the goin but with transportation close by. One of my favorite hotels I've ever stayed in!

10

Amber

Oct 26, 2025

·

Stayed 4 nights

Rooms were comfortable and clean. Staff were helpful and friendly. The only thing was the hotel was a bit of a walk from the city centre other than it was perfect and would highly recommend

10

James

Nov 7, 2025

·

Stayed 2 nights

Modern, spacious room in great location (15 minute walk from Gion). The service and staff were excellent, and the hotel offers a shuttle to Gion and Kyoto Station every hour which was invaluable.

10

BANG PHI

Jul 29, 2025

·

Stayed 9 nights

professional staff that was very helpful in helping me in receiving and sending my luggage bags. the hotel was very nice, with clean rooms and a atmospheric lobby. the hotel itself is in a quiet area, but still close enough to walk to the busier areas and especially close to popular temples and other similar areas. when needing to go further distances both bus and train were easily accessible. this is my second time at this hotel and my preferred option everytime I'm in Kyoto

10

serena

Jan 7, 2026

·

Stayed 6 nights

We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.

10

GUSTAVO

Feb 2, 2026

·

Stayed 5 nights

Room ammenities are great. Breakfast is amazing. Hotel property is really beautiful and new. Location is not ideal, far from most things, but taxis come very fast and bridge the gap quickly. And the hotel provides excellent bus service to and from Kioto station. Overall we loved the stay.

10

Surya Christopher

Nov 20, 2025

·

Stayed 4 nights

The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for quality and variety with both Japanese and Western options; several guests call it a highlight. The on-site restaurant is well regarded, though some mention high prices and limited late‑night food.

Related guest reviews

10

Sidse

Oct 27, 2025

·

Stayed 4 nights

We were upgraded to a spacious and beautiful room where nothing was missing. The hotel itself is stylish, with a calm and relaxing atmosphere. We stayed for four days while exploring Kyoto and especially loved the breakfast buffet — a perfect mix of Western and Japanese options. It was the best breakfast we had during our three-week trip in Japan!

10

Erkki

Jan 11, 2026

·

Stayed 1 night

Great location, excellent service and delicious breakfast.

8

Elliot

Oct 27, 2025

·

Stayed 4 nights

Breakfast was ok, not great. Staff were accommodating, courteous and helpful. Rooms are starting to get tired. They are fine, but not the level of a 4 star hotel.

10

Kevin

Apr 9, 2024

·

Stayed 2 nights

Very nice hotel, enjoyed our stay. Convenient location. Staff was great from check in to check out. Food at restaurant onsite was quite pricey but thankfully there is food everywhere close by.

10

szu wei

Dec 4, 2025

·

Stayed 2 nights

All space are clean. Plenty of breakfast choices. Awesome breakfast experience in Kyoto, thanks.

10

Chihiro

Nov 25, 2025

·

Stayed 1 night

とても綺麗な客室で、レストランの料理も非常にクオリティが高かったです

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10

TERUKO

Dec 2, 2025

·

Stayed 1 night

京都駅からホテル迄の送迎バスが助かりますかなり混んでいるので乗り換え無くお財布も気にせずアクセス出来るのはとても楽です。洗い場付きバスルームが快適お茶が美味しい朝食が和食、洋食共美味しい　手作り湯葉豆腐焼き魚　おばんさん特にご飯が美味しい客室は清潔に保たれ、スタッフの対応も丁寧早朝南禅寺に散歩、清水寺、高台寺等徒歩圏内白川通りを通って祇園へも徒歩で

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10

Johannes

Jun 20, 2024

·

Stayed 2 nights

Beautiful hotel with exceptional service. Lovely rooms. Great breakfast. Location is good, with a subway nearby, small convenience store across the street. Chion-in temple is within easy walking distance. Great stay!!

10

GUSTAVO

Feb 2, 2026

·

Stayed 5 nights

Room ammenities are great. Breakfast is amazing. Hotel property is really beautiful and new. Location is not ideal, far from most things, but taxis come very fast and bridge the gap quickly. And the hotel provides excellent bus service to and from Kioto station. Overall we loved the stay.

8

nisha

May 1, 2025

·

Stayed 3 nights

Boitique hotel. Large rooms. Breakfast Buffet was more towards japanese food.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $303	16 $280	17 $275	18 $261	19 $269	20 $297	21
22 $470	23 $253	24 $306	25 $369	26 $328	27 $366	28 $374
29 $280	30 $197

Su	Mo	Tu	We	Th	Fr	Sa
		1 $252	2 $214	3 $198	4 $221	5 $303
6 $160	7 $141	8 $160	9 $135	10 $141	11 $136	12 $159
13 $110	14 $110	15 $110	16 $110	17 $110	18 $110	19 $134
20 $110	21 $110	22 $110	23 $110	24 $110	25 $110	26 $168
27 $175	28 $170	29 $172	30 $214	31

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Prices for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Monthly average prices

About this property

Location

Room options

Executive King

Awata Suite

Deluxe Queen

Superior Twin Shower Booth

Executive Twin

Premier Twin

Deluxe King

Pan Pacific Suite

Shirakawa Suite

Deluxe Accessible Twin

Superior Queen Shower Booth

Okazaki Suite

Deluxe Twin

Premier Triple Shower Booth

Premier King Shower Booth

Deluxe Triple

Guest reviews of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Considering this hotel for your Kyoto trip?

Prices for upcoming dates