Is parking available at the property?

Free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately IDR 350,000 for adults and IDR 175,000 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of IDR 624,360 per vehicle (maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The property is located in Sanur, just a 3-minute drive from Sanur Beach and 15 minutes from Seminyak Square. It is approximately 8.1 miles (13 km) from Kuta Beach and 8.7 miles (14 km) from Legian Beach.

Does the property have a swimming pool?

Yes, the property features 3 outdoor swimming pools, including a children's pool. Pool access is available from 6:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children 3 years old or younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 1,052,700 per night. Advance request or confirmation is required for rollaway beds.

InterContinental Bali Sanur Resort

Average nightly price at InterContinental Bali Sanur Resort by IHG by month, last 12 months (USD)
Month	Average price
January	$212
February	$198
March	$205
April	$217
May	$203
June	$215
July	$306
August	$322
September	$253
October	$235
November	$214
December	$227

What guests think

At InterContinental Bali Sanur Resort by IHG, guests frequently praise the spacious rooms, friendly staff, and generous breakfasts, while noting the beachfront location is convenient for dining and strolls but swimming conditions can be variable due to boats and seaweed.

Multiple reviews note ongoing renovations and some dated areas, with occasional venue closures and a basic gym. There are recurring maintenance complaints such as weak water pressure, tepid hot water, and intermittent plumbing or pest issues, though many guests still found rooms clean. Dining options can feel limited during refurbishments, and pool seating may be scarce at busy times. This is a calm, beachside base best for space and relaxation rather than an immaculate, action-packed resort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and spa treatments are appreciated, yet renovations have closed venues at times, loungers can be limited, and the gym is basic with some equipment issues.

Related guest reviews

10

cheryl

Sep 7, 2025

·

Stayed 2 nights

Lovely hotel on a beautiful beach. Lots of amazing options to dine out all along the beach. Great pool, has to 50m long. Decent enough gym to do a work out. Big bedrooms. Breakfast delicious with lots of options.

8

Michael

Nov 5, 2024

·

Stayed 8 nights

I want to be fair when I make this review because overall it’s a nice hotel with great staff. However , there were issues. 1- the main restaurant was closed for refurbishment and you could only use Pier 8 , that said, Pier 8 is in a fantastic location. 2- the hotel is being refurbished throughout and it’s my understanding that the pool and Pier 8 will be refurbished in Jan 25. 3- the hot water in our room was cold /tepid for most of our stay until we were told to let it run for 5 minutes first and even then it was only warm. 4- Normally in a hotel you put down a deposit and pay the rest when leaving . In this case you put down $400.00 and they then text you to say you have exceeded the amount and please put down more. This was first for me. 5- the hotel feels disjointed with a huge pond in the middle with no access around it. Essentially you have the front reception and then the pool and beach side restaurant. 6- not overly friendly reception staff. The positives. 1- nice room with large balcony / second living area. 2- nice breakfast 3- great restaurant and pool staff. 4- nice pool if somewhat very hot to sit around and very warm water. 5-great location. In summary I would stay again , however ,wait until all the refurbishment is done.

6

Andrew

Oct 23, 2024

·

Stayed 7 nights

This property is about to udergo an upgrade so maintenance is not being done. 2 lifts out of action, gym machines out of action. Main restaurant out of action. Overall better options elsewhere for the money spent.

4

Chris

Oct 14, 2025

·

Stayed 4 nights

Buyer beware. This is an OK hotel but is not a 5 star hotel. You can do much better in Seminyak for the same price. This hotel is very old and tired. They are trying to update it but that just means there is construction all day. The pool is nice enough but despite being on the ocean it overlooks the metal roof of the building they built between the pool and the beach. The gym is a 3/5 and despite having a “spa”, there is no sauna or steam or jacuzzi - just a couple of treatment rooms. The only actual bar on the property is closed for renovation. The beach is covered in seaweed, which they do not rake up like the true 5 star hotels do and it’s on make-shift marina, so the water in front of the hotel is full of boats and the oil and gasoline that comes with that. The location is decent but there is much more action and things to do etc a bit north. As others have noticed there is an issue with the hot water in the shower - warm but not hot. Finally, the pool was closed for half of the Saturday that I was there, which they didn’t tell me when I booked it but only the day before - obviously they knew in advance. The staff is nice and friendly but the hotel is a 3 star not a 5.

4

Youssef

Jun 11, 2025

·

Stayed 3 nights

Honest Review of InterContinental Hotel The hotel has potential, but overall didn’t meet expectations. Pool: View ruined by an ugly restaurant roof not shown in booking photos. Kids’ pools were identical — one good for 3–5 yrs, but too shallow for 5–8. Adult pool was too deep. Many seats lacked cushions, uncomfortable for parents who have to sit for hours watching the kids play in the water. Gym: Missing cable crossover and pull-up bar. No bench press either, though free weights were available. Limited training variety. Breakfast: French toast, pancakes, and beef omelet were great. Iced latte was excellent. Dining area was beautiful. But bread options were limited, and butter was rock hard from being stored on ice. No sliced vegetables to make a proper sandwich. Room: Nice upgrade, but insulation was poor. Wind noise scared our kids, kept them awake. Great view and AC, but bad sleep ruined it. Kids couldn't sleep and they felt it was like a horror movie. Kids Club: Great for under-7s. Our 6-year-old loved it. Not enough for older kids. Shower: Water pressure was weak — showers took forever. Strange for a 5 star hotel to have this weak water pressure on the shower. Wi-Fi: Decent, but not top tier. Minibar: Overpriced — felt like a trap. Area: Loved nearby Icon Mall and Three Monkeys restaurant. Overall Rating: 2.8/5. Wouldn’t return.

10

RICHARD

May 20, 2025

·

Stayed 3 nights

Hotel was amazing! Fabulous rooms, restaurants and food along with great service. My 2 concerns would be the size of the pool area if going at peak time and also the beach - there were not many loungers and water full of boats so couldn’t go for a swim next to hotel and for a beachside 5* hotel this was disappointing.

10

Karen

Jul 31, 2023

·

Stayed 5 nights

The staff at the hotel are amazing. The breakfast was superb and staff so attentive. Pool area lovely. Location perfect right on the beach with loads restaurants supermarkets chemist money changers nearby. The renovations are a bit inconvenient but I am sure once complete the grounds will be superb. Overall it was a lovely room and everything we wanted to relax

10

Susan

Jul 28, 2023

·

Stayed 8 nights

Great hotel. Location is excellent with easy beach access. Rooms amazing. All staff super friendly & helpful. Breakfast choices excellent. Our only gripe was the lack of pool loungers & umbrellas. For a big hotel the number is totally inadequate. You also have the usual problem of people leaving personal items on the lounges early in morning, to reserve them, and then not coming back until mid morning. The hotel needs to have visible signs discouraging this & need to take action to stop it. We had a family with 3 children taking 5 loungers & not coming back to the pool area until 11am. Very selfish of people to do this.

10

Daniel

Jun 3, 2024

·

Stayed 12 nights

Beautiful property. Spa rooms with daily 1 hour massage are quite the perk. Staff is friendly and welcoming.

8

Yasmin

Nov 24, 2024

·

Stayed 2 nights

Beautifully laid out resort, with exceptional swimming pools and grounds. The main swimming pool was far too warm to swim in beyond 8am and was equivalent to the air temperature, so opted for the smaller pools instead. Breakfast options were good, however, not exceptional for the price. Rooms were spacious and clean, with ample space for two people. Interior decor was beautiful, however, overall experience does not amount to the cost and luxury expected.

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Cleanliness

Many guests found rooms clean, but reports recur of weak water pressure, tepid hot water, leaks, and occasional pests (ants or a cockroach), indicating inconsistent maintenance and housekeeping standards.

Related guest reviews

2

Nuri

Aug 18, 2025

·

Stayed 2 nights

I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility.

10

AYUMI

Dec 29, 2023

·

Stayed 3 nights

スタッフは笑顔で親切で対応も良かったです。お部屋も清潔でした。シャワーの水圧が弱く髪の長い人は洗髪が大変だと思います。セミロングの私も結構時間がかかりました。朝食ブッフェのお料理の種類は少なかったですが、日替わりのメニューもあったので、まあまあです。暑い国なので仕方ないですが、部屋や朝食のテーブルに小さい蟻が沢山いて落ち着かない時もありました。気になる方は対物用の消毒液やウェットティッシュを持って行った方が良いかもしれません。 Spaはお安くてとても良かったです。お勧めです。季節柄気温も丁度良くゆっくりリラックス出来ました。

10

Hanna

Jan 20, 2026

·

Stayed 6 nights

Clean room…great staff delicious breakfasts

6

TM

Apr 13, 2024

·

Stayed 5 nights

We stayed at the hotel for 5 nights in a 2 bedroom villa. The general feeling of the hotel is that it is pretty run down. Chipped paint, lamp falling out of ceiling, broken tiles. * During our stay we saw the roofing to the pool collapse into the pool probably due to poor maintenance * we had at least 10 mosquitos per night in our kids bed room * the private pool at the villa was full of mosquitos so not really usable with young children. * noticed quite a lot of cobbweb in corners which makes one wonder how well the cleaning is done. * buggies would arrive with wet seats and even if pointed out staff wouldn’t offer to dry them. * concierge was generally not helpful at all as they are not allowed to recommend anything only help to book. I was told to look things up on the internet myself which kind of defeats the purpose of asking someone local * quality of breakfast is ok but fruits consistently not ripe and very little variety In general I think there are other better options of looking for resort on Bali.

8

Kanako

Aug 23, 2024

·

Stayed 4 nights

サヌールは、クタなどと比べ非常に落ち着いた静かなエリア。ゆっくりのんびり過ごしたい人にオススメ。インターコンチのプールや部屋は周辺ホテルに比べ大きいため、こちらもオススメ。スタッフの対応も素晴らしい。一点あるとすれば、部屋の浴槽の栓が壊れていて入浴ができなかった。スタッフに頼むとすぐに設備会社がきて直してくれた点はよかった。部屋も綺麗で寝具も清潔であった。また泊まりたい

10

MAIKO

May 6, 2025

·

Stayed 3 nights

スタッフが親切で、全てが清潔だった。

8

NAOTO

May 5, 2025

·

Stayed 4 nights

海に面しており、すぐにビーチに出られる。プールもキレイ。自転車を借りた海沿いのサイクリングは爽快だった。徒歩５分以内にコンビニとスーパーマーケットがあり、便利な立地。ホテル内のレストランの朝食ビュッフェを利用したが、一見すると毎日同じメニューであるが、テーブルにあったスペシャルオーダー(追加料金なし)を頼むと、バリ料理あり、お粥あり、フレンチトーストやパンケーキあり、とバリエーションが豊富で飽きなかった。静かにノンビリ過ごすならおすすめできます。唯一、バスルームの水圧と排水が弱いことがマイナスポイントだった。

6

BRIAN

Aug 31, 2024

·

Stayed 7 nights

Great location and wonderful staff. The team there are friendly and could not do more to help. The property is overall very tired and needs real work to get it up to a proper standard. The hot water is hit and miss, the decking areas are in poor repair and tripping hazards are everywhere. The sheets and pillow cases should be changed more frequently, shower supplies are not replenished and tiles in the bathroom are literally crumbling away. We will not be back to this hotel any time soon and would rate the overall experience as far short of the cost of it. This is at best a 3.5 star location for us. The cost of our stay was simply far too expensive for the experience that we had. We cannot praise the staff enough here. They were all warm, welcoming and personable at every turn. We shall call in to say hello and thank them again for their kindness and hard work next time we are in Bali. We will not be staying with any InterContinental properties in the future after this experience.

4

Nobuyasu

Aug 13, 2025

·

Stayed 2 nights

周辺環境は最高。歩いて行かれる範囲に、レストラン、ショップ多数あり、選択肢が多い。ホテルの部屋は広いが、水回りが最悪。シャワーはお湯が出ず、水圧も弱いので寒い。バスタブの水(お湯ではない)を抜いたら、水が漏れてバスルームが水浸し。バスタブは使わない方が良い。クレームするも暖簾に腕押し。スタッフ対応も良くない

4

Sun Yeon

Jan 19, 2025

·

Stayed 1 night

the room was large but the shower wasn’t working properly, the plumbing is open? I watched my gray water from the sink flow into a hole in the ground… But most of all, I had a do not disturb sign out but they ignored it and called me to open my door for a complimentary dessert… I thanked them but also let them know that I’m going to sleep, please do not call or knock anymore. Then they called AGAIN to check how I was doing… I had to unplug the phone because the trust was lost. I understand the intent but it’s a hotel with international travelers, we’re all on different circadian rhythm… I really really needed sleep after 26hrs of travel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are large and comfortable, often with balconies and ocean or garden outlooks; however, some note dated decor, poor sound insulation or wind noise, and Wi-Fi that is decent but not top tier.

Related guest reviews

10

cheryl

Sep 7, 2025

·

Stayed 2 nights

Lovely hotel on a beautiful beach. Lots of amazing options to dine out all along the beach. Great pool, has to 50m long. Decent enough gym to do a work out. Big bedrooms. Breakfast delicious with lots of options.

6

Yee wa

Jun 26, 2025

·

Stayed 5 nights

Noisy at night , no charger

8

Jessica

Jun 14, 2025

·

Stayed 6 nights

Our room was huge and really beautiful with a lovely outdoor lounge with great views of the ocean. The service from the staff was absolutely impeccable. The breakfast buffet was fantastic, the only thing that was slightly disappointing was the lunch and dinner menus, with both being very similar at Pier8 and Layang Layang, it would have been great to have some more variety. We thoroughly enjoyed our time here

8

EUNJU

Feb 17, 2024

·

Stayed 4 nights

무엇보다 위치가 좋아요. 사누르비치가 호텔 바로 앞이고 비치거리를 걸어다니기 좋고 식당도 많고. 한블럭 걸어나가면 쇼핑, 마사지. 음식점 등이 많아요. 호텔 내는 넓고 조경이 잘 되어 있어 산책하기 좋아요. 수영장은 작은 거 2개, 메인풀은 1.5미터라 어른들 수영하기 좋고 바다가 보여요. 객실은 좀 아쉬웠어요. 주니어스위트였는데 거실이 별도 공간으로 있는데 밖의 창문이 방충망 구조예요. 즉 공기가 다 통하는 구조라 더워서 그 공간을 쓰질 못햤어요. 침실만 쓴 거라 좁았단 느낌이 들었어요. 그래도 충분히 만족한 여행이였어요.

6

Siavosh

Apr 3, 2023

·

Stayed 1 night

Big, well designed rooms, no view nor anything special about the place

10

Amanda

Feb 25, 2026

·

Stayed 5 nights

The rooms was fantastic- so much space and comfort. The breakfast was also terrific and overall staff were pretty attentive. Good walkable location and the perfect destination for lots of relaxation by the beach.

4

Youssef

Jun 11, 2025

·

Stayed 3 nights

Honest Review of InterContinental Hotel The hotel has potential, but overall didn’t meet expectations. Pool: View ruined by an ugly restaurant roof not shown in booking photos. Kids’ pools were identical — one good for 3–5 yrs, but too shallow for 5–8. Adult pool was too deep. Many seats lacked cushions, uncomfortable for parents who have to sit for hours watching the kids play in the water. Gym: Missing cable crossover and pull-up bar. No bench press either, though free weights were available. Limited training variety. Breakfast: French toast, pancakes, and beef omelet were great. Iced latte was excellent. Dining area was beautiful. But bread options were limited, and butter was rock hard from being stored on ice. No sliced vegetables to make a proper sandwich. Room: Nice upgrade, but insulation was poor. Wind noise scared our kids, kept them awake. Great view and AC, but bad sleep ruined it. Kids couldn't sleep and they felt it was like a horror movie. Kids Club: Great for under-7s. Our 6-year-old loved it. Not enough for older kids. Shower: Water pressure was weak — showers took forever. Strange for a 5 star hotel to have this weak water pressure on the shower. Wi-Fi: Decent, but not top tier. Minibar: Overpriced — felt like a trap. Area: Loved nearby Icon Mall and Three Monkeys restaurant. Overall Rating: 2.8/5. Wouldn’t return.

8

Nichola

Aug 2, 2023

·

Stayed 7 nights

Lovely and attentive staff and big spacious room with a great balcony with a nice outlook if you get a high up room. Delicious breakfast and pool/beach service was excellent.

10

Kevin

May 29, 2025

·

Stayed 6 nights

Lovely hotel on the beach. Booked an ocean view Junior suite which was a great room although the ocean was very far away past the spa then the pool and the beach bar!!

10

Kallistia

Feb 9, 2024

·

Stayed 4 nights

One of the most magical resorts I have stayed at. I felt I instantly at peace there. Great breakfast and were very accommodating to my dietary needs. The room was spacious, bright & clean. The finishing touch on a great experience was the fact they provided 2 x 1.5 litre bottles of water every day and got me more so promptly every time I requested it. Only thing I would have liked is milk in the mini bar for my coffee.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as warm, attentive, and helpful across departments, though experiences vary at reception and F&B, with occasional slow responses, deposit or payment frustrations, or mishandled requests.

Related guest reviews

10

KIMIKO

Oct 12, 2025

·

Stayed 4 nights

スタッフの方がとても親切で笑顔で、素敵な滞在になりました。朝食もとても種類もあり、とてもおいしかったです。朝食のスタッフもとても笑顔でした。海も目の前で、海沿いの散歩にすぐでかけられて、どこに行くにもロケーションもよかったです。改装がおわったら、またぜひ次の滞在したいと思いました。

2

Nuri

Aug 18, 2025

·

Stayed 2 nights

I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility.

10

Susan

Aug 30, 2025

·

Stayed 1 night

Hard to find anywhere with such lovely people. The service was outstanding. Worth coming to Bali to just experience such warm hospitality.

8

Carl John

Jul 31, 2024

·

Stayed 7 nights

The hotel location was good. Overall the hotel was very good. Just an unfortunate experience at check in which resolved quickly

10

Brittany

Mar 24, 2025

·

Stayed 6 nights

Everything about this property was fantastic. The staff especially went above and beyond for us in every department. Would highly recommend a vacation here!

10

Chao Yi

Feb 9, 2026

·

Stayed 3 nights

房間乾淨寬敞, 視野遼闊, 服務人員皆有禮且周到, 早餐食材豐富新鮮。Kids Club 的工作人員對小孩都很親切有耐心, 雖然只有短短幾天的相處就讓我們的小孩念念不忘, 真的很感謝她們的用心。整體而言, 很滿意這次的住宿體驗。

10

Amanda

Feb 25, 2026

·

Stayed 5 nights

The rooms was fantastic- so much space and comfort. The breakfast was also terrific and overall staff were pretty attentive. Good walkable location and the perfect destination for lots of relaxation by the beach.

6

BRIAN

Aug 31, 2024

·

Stayed 7 nights

Great location and wonderful staff. The team there are friendly and could not do more to help. The property is overall very tired and needs real work to get it up to a proper standard. The hot water is hit and miss, the decking areas are in poor repair and tripping hazards are everywhere. The sheets and pillow cases should be changed more frequently, shower supplies are not replenished and tiles in the bathroom are literally crumbling away. We will not be back to this hotel any time soon and would rate the overall experience as far short of the cost of it. This is at best a 3.5 star location for us. The cost of our stay was simply far too expensive for the experience that we had. We cannot praise the staff enough here. They were all warm, welcoming and personable at every turn. We shall call in to say hello and thank them again for their kindness and hard work next time we are in Bali. We will not be staying with any InterContinental properties in the future after this experience.

4

Shanaz

Sep 18, 2024

·

Stayed 3 nights

The F&B staff completely incompetent. Really polite staff but just couldn’t do the job or insufficient training. Waiting over 40mins for Breakfast and poached eggs turned up as boiled go on and on but F&B was terrible. I also fell outside at the front entrance as water everywhere without appropriate signage I said at checkout experience wasn’t good the staff didn’t have the decency to ask why!! Enough said to be honest.

4

Sun Yeon

Jan 19, 2025

·

Stayed 1 night

the room was large but the shower wasn’t working properly, the plumbing is open? I watched my gray water from the sink flow into a hole in the ground… But most of all, I had a do not disturb sign out but they ignored it and called me to open my door for a complimentary dessert… I thanked them but also let them know that I’m going to sleep, please do not call or knock anymore. Then they called AGAIN to check how I was doing… I had to unplug the phone because the trust was lost. I understand the intent but it’s a hotel with international travelers, we’re all on different circadian rhythm… I really really needed sleep after 26hrs of travel.

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AI-generated summary based on recent guest reviews

Location

Beachfront Sanur location is walkable to restaurants, shops, and the seaside path, but the beach in front often has boats, seaweed, or trash, making swimming less appealing than expected.

Related guest reviews

10

KIMIKO

Oct 12, 2025

·

Stayed 4 nights

スタッフの方がとても親切で笑顔で、素敵な滞在になりました。朝食もとても種類もあり、とてもおいしかったです。朝食のスタッフもとても笑顔でした。海も目の前で、海沿いの散歩にすぐでかけられて、どこに行くにもロケーションもよかったです。改装がおわったら、またぜひ次の滞在したいと思いました。

10

cheryl

Sep 7, 2025

·

Stayed 2 nights

Lovely hotel on a beautiful beach. Lots of amazing options to dine out all along the beach. Great pool, has to 50m long. Decent enough gym to do a work out. Big bedrooms. Breakfast delicious with lots of options.

8

Monika

Jun 21, 2025

·

Stayed 7 nights

Sehr schöne Anlage. Leider wurde am Strand immer wieder Abfall angeschwemmt. Die Abfallentsorgung scheint ein grosses Problem auf Bali zu sein.

8

Aris

Nov 19, 2025

·

Stayed 4 nights

Nice room, friendly staff, convenient location

10

Amanda

Feb 25, 2026

·

Stayed 5 nights

The rooms was fantastic- so much space and comfort. The breakfast was also terrific and overall staff were pretty attentive. Good walkable location and the perfect destination for lots of relaxation by the beach.

8

Taha

Apr 25, 2024

·

Stayed 2 nights

the beach by the resort was not clean at all and there were a lot of plastic cups and bottles. Also, a lot of dead grass

10

RICHARD

May 20, 2025

·

Stayed 3 nights

Hotel was amazing! Fabulous rooms, restaurants and food along with great service. My 2 concerns would be the size of the pool area if going at peak time and also the beach - there were not many loungers and water full of boats so couldn’t go for a swim next to hotel and for a beachside 5* hotel this was disappointing.

10

Karen

Jul 31, 2023

·

Stayed 5 nights

The staff at the hotel are amazing. The breakfast was superb and staff so attentive. Pool area lovely. Location perfect right on the beach with loads restaurants supermarkets chemist money changers nearby. The renovations are a bit inconvenient but I am sure once complete the grounds will be superb. Overall it was a lovely room and everything we wanted to relax

8

HYUNWOO

Aug 1, 2023

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Stayed 1 night

사누르 해변과 맞닿아 있어서 해변을 즐기기에 너무 좋습니다. 주변에 맛집도 많고 가까운 시내 나가기에도 위치적으로 좋습니다.

6

Paul

Apr 3, 2024

·

Stayed 12 nights

Terrific staff . Terrible area and the beach is awful covered in seaweed . Hotel is old no more than 3 stars . If your on holiday I would recommend new hotels in better areas with decent beaches

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, but with one restaurant often closed during refurbishments, lunch and dinner menus can feel limited, and service can be slow or inconsistent.

Related guest reviews

10

cheryl

Sep 7, 2025

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Stayed 2 nights

Lovely hotel on a beautiful beach. Lots of amazing options to dine out all along the beach. Great pool, has to 50m long. Decent enough gym to do a work out. Big bedrooms. Breakfast delicious with lots of options.

10

Hanna

Jan 20, 2026

·

Stayed 6 nights

Clean room…great staff delicious breakfasts

8

Michael

Nov 5, 2024

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Stayed 8 nights

I want to be fair when I make this review because overall it’s a nice hotel with great staff. However , there were issues. 1- the main restaurant was closed for refurbishment and you could only use Pier 8 , that said, Pier 8 is in a fantastic location. 2- the hotel is being refurbished throughout and it’s my understanding that the pool and Pier 8 will be refurbished in Jan 25. 3- the hot water in our room was cold /tepid for most of our stay until we were told to let it run for 5 minutes first and even then it was only warm. 4- Normally in a hotel you put down a deposit and pay the rest when leaving . In this case you put down $400.00 and they then text you to say you have exceeded the amount and please put down more. This was first for me. 5- the hotel feels disjointed with a huge pond in the middle with no access around it. Essentially you have the front reception and then the pool and beach side restaurant. 6- not overly friendly reception staff. The positives. 1- nice room with large balcony / second living area. 2- nice breakfast 3- great restaurant and pool staff. 4- nice pool if somewhat very hot to sit around and very warm water. 5-great location. In summary I would stay again , however ,wait until all the refurbishment is done.

10

Michelle Lee

Aug 5, 2025

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Stayed 6 nights

Exceptional resort with 5 star dining We kept gpong vack to their reataurant. It was outstanding and the staff were incrediable

8

Jessica

Jun 14, 2025

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Stayed 6 nights

Our room was huge and really beautiful with a lovely outdoor lounge with great views of the ocean. The service from the staff was absolutely impeccable. The breakfast buffet was fantastic, the only thing that was slightly disappointing was the lunch and dinner menus, with both being very similar at Pier8 and Layang Layang, it would have been great to have some more variety. We thoroughly enjoyed our time here

10

Amanda

Feb 25, 2026

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Stayed 5 nights

The rooms was fantastic- so much space and comfort. The breakfast was also terrific and overall staff were pretty attentive. Good walkable location and the perfect destination for lots of relaxation by the beach.

10

Yannick

Aug 24, 2025

·

Stayed 3 nights

Les chambres sont très agréables Les lits très bien Le petit déjeuner est de grande qualité La piscine est top

4

Shanaz

Sep 18, 2024

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Stayed 3 nights

The F&B staff completely incompetent. Really polite staff but just couldn’t do the job or insufficient training. Waiting over 40mins for Breakfast and poached eggs turned up as boiled go on and on but F&B was terrible. I also fell outside at the front entrance as water everywhere without appropriate signage I said at checkout experience wasn’t good the staff didn’t have the decency to ask why!! Enough said to be honest.

8

Yasmin

Nov 24, 2024

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Stayed 2 nights

Beautifully laid out resort, with exceptional swimming pools and grounds. The main swimming pool was far too warm to swim in beyond 8am and was equivalent to the air temperature, so opted for the smaller pools instead. Breakfast options were good, however, not exceptional for the price. Rooms were spacious and clean, with ample space for two people. Interior decor was beautiful, however, overall experience does not amount to the cost and luxury expected.

8

Glen

Feb 18, 2025

·

Stayed 3 nights

I liked the position of the intercontinental but found the facilities lacking. I do realize that one restaurant was closed for refurbishment but the one that was open left food wise a lot to be desired.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $368	17 $335
18 $782	19 $289	20 $394	21 $484	22 $184	23 $184	24 $253
25 $264	26 $270	27 $278	28 $283	29 $275	30 $256	31 $221

Su	Mo	Tu	We	Th	Fr	Sa
1 $218	2 $218	3 $218	4 $218	5 $218	6 $218	7 $218
8 $218	9 $218	10 $218	11 $218	12 $218	13 $218	14 $218
15 $218	16 $218	17 $218	18 $218	19 $218	20 $218	21 $218
22 $202	23 $218	24 $218	25 $218	26 $205	27 $218	28 $218
29 $218	30 $214

InterContinental Bali Sanur Resort by IHG

Prices for InterContinental Bali Sanur Resort by IHG

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Twin Beds, Ocean View

Premier Villa, 2 Bedrooms ( Garden, Pool)

Suite, 1 Bedroom, Ocean View (Spa)

Villa, 1 Bedroom, Garden View (Pool)

Suite, 1 Bedroom, Garden View

Villa, 2 Bedrooms, Garden View (Pool)

Suite, 1 Bedroom, Garden View (Spa)

Junior Suite, 1 King Bed, Ocean View

Junior Suite

Junior Suite, 1 King Bed, Garden View

Villa, 3 Bedrooms, Garden View (Pool)

Suite, 1 Bedroom, Ocean View

Junior Suite, 2 Twin Beds, Garden View

Guest reviews of InterContinental Bali Sanur Resort by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Bali Sanur Resort by IHG

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