Comfort Inn & Suites East Ellijay

The location is great. The hotel was nice and safe. The indoor pool was cool, though I wish there was a hot tub. The rooms are spacious and clean.

Truly an amazingly clean and comfortable Comfort Inn. The women taking care of the breakfast area make sure the dining tables are sparkling clean and the buffet is well-stocked. The indoor pool was quiet and well-maintained. Plenty of restaurants and stores within walking distance, as well as a movie theater directly behind the hotel. I highly recommend this property to anyone going to the Ellijay area.

Very clean excellent housekeeping staff. Comfortable room. Breakfast was ok. Coffee service very good. Pool was sort of dreary and small. Location was near shopping and restaraunts. No big complaints. .

The catering staff was SO NICE. The front desk was mediocre at best. The elevators are not working.

Clean , good breakfast, only disappointment Was the pool was closed

Carolyn and Loretta made our stay wonderful. They were so kind as we ate our breakfast with my two small grand babies. So friendly and kind. The elevator was out the three nights we were there which was very inconvenient with two small kids yikes. But the pool and these two employees made up for this annoying situation

The elevator was out of order which was a tad inconvenient but not tragic by any means. LOL. The bed was sooooo comfortable!!

Clean room . Indoor pool was a bit chilly but was finally able to adjust to the temp, Breakfast was easy - no complaints. Staff friendly. Good location

Broken elevator and we are sitting at senior citizen with luggage and had to take steps mold and shower pillows were in bad shape, clean pillowcases, but dirty old pillows need to be replaced. Young people at the desk not very helpful. Wanted fresh coffee and was told it’s done in the morning only even though you’re a hotel known for 24 hours a day fresh coffee.

The floor in the exercise room was filthy- not stained, just had not been cleaned in a long time. Walls seem to be cardboard thin- easy to hear conversations from the next room. The only elevator in the building was out of service for about 5 hours on a Saturday morning and most folks were on the 2nd and third floors. Breakfast food - eggs were miserable. Get cereal or bagels or yogurt. The staff was very pleasant though.

Cockroaches

My husband I went to a Christmas Festival in Dahlonga Georgia. We were at the even all day and had decided to spend night at a town up the road closer to our home (about 50 miles from the festival) so as to make for a better drive the next day, We got in very late and we went right to bed. The next morning I went to get a shower fairly early. I was mortified when I got in the shower naked and realized this. It was nasty. It was so gross. There was mold in the shower as well. We knew the room was not a 5 star hotel and issues such as no light bulb or dark spots on the ceiling were easy to overlook. However I cannot deal with a dirty bathroom. It is the kind of bathroom experience you might find in a public bathroom at a camp ground and which you usually wear bath shoes in. I went to the manager as soon as I was dressed. I showed her the pictures. She told me that since I booked the room through Expedia it was out of their hands as far as any reduced rate or otherwise. I called Expedia. Expedia spent a week and notified me by email that Comfort Inn had declined to provide any redress for this horrible experience. I do not think I should have to pay for a dirty room. I do think I have expectation of having a clean room despite this being a budget rate motel. If they are going to have a bathroom so dirty that you need to wear bath shoes then the description of the room needs to include this. I would tell everyone BEWARE of any Comfort Inn,

The cleanliness was amazing, quite, you can sleep at night not hear anything from the others rooms. I really recommend this hotel.

The hotel room we stayed in wasn’t the worst but needs many improvements. The walls need to be cleaned. The appliances need to be replaced; the fridge worked when it wanted to. One of the queen beds had a broken leg & we had to keep putting the mattress back on the frame. The outlet between the beds barely worked. An exterminator also needs to visit the hotel. There were ants coming out of the cracks surrounding the AC unit on the first night. When we asked for an upgrade, we were told by front desk staff that we would have to pay more. There were no other vacancies nearby so we bought our own ant/roach spray from Walmart across the street and luckily we did because on night 3, baby roaches started to appear from various cracks in the walls as well. Will not be staying there again.

Everything was good. Had a couple crawling insects in the bathroom

There are only 2 hotels to stay at in Ellijay so this is the one we picked . Ellijay isn’t a fancy town to begin with so , you can’t expect luxury here . The room had an odor like Clorox and stagnant water and the shower floor didn’t look very clean . We only stayed one night so we didn’t go in the shower . The beds seemed clean enough and were made up nicely . The front desk people weren’t rude but weren’t nice either . Next time I think we are going to shoot for an Airbnb

Very nice hotel and friendly staff. Clean rooms.

Staff friendly. Bed not the cleanest. Room ok. Shower and bathroom were dirty. Interior walls were dirty.

The rooms was clean but the carpet could be cleaned. I walked on the carpet with white socks and they were dirty at bed time. We enjoyed the breakfast every morning and the staff was very friendly. Will stay there the next time we are in there.

Great stay! Clean, comfortable, great breakfast.

Bed was so comfortable! Thank you guys.

Decent stay. Clean & tidy. The window curtains in the room won’t close all the way, literally no privacy.

Great property. Suites are roomy, very comfortable and clean

Clean hotel very basic as you would expect. We were on first floor and you you hear the plumbing from the room above sounded like water running in the room but was the pipes in the walls

First room we were assigned to had a strong pet smell. We were given a second room, but the refrigerator didn't work in the second room.

Clean rooms, good breakfast, comfortable beds. Friendly staff. Wall sockets need to be replaced/tightened.

The floor in the exercise room was filthy- not stained, just had not been cleaned in a long time. Walls seem to be cardboard thin- easy to hear conversations from the next room. The only elevator in the building was out of service for about 5 hours on a Saturday morning and most folks were on the 2nd and third floors. Breakfast food - eggs were miserable. Get cereal or bagels or yogurt. The staff was very pleasant though.

Room was clean and spacious

Clean room, comfortable bed, nice and quiet

Nice rooms and property but the walls seem a little thin. I could hear my neighbors talking. Would stay again though.

The entire staff was amazing. Jessica and Pam on the front desk were so very helpful and always remembered my name. What a great clean place. The breakfast is wonderful. The housekeeping is amazing.

Staff was young and not friendly. No welcoming, just not interested of you staying there.

The hotel itself was fine. Good even. But during breakfast I was completely floored by the person running it. She was loud with her casual racism and negativity about everyone that she worked with. North Georgia has come too far for that to be anyone else’s takeaway. It’s a poor reflection on the hotel and the area.

We were put in a handicap accessible room that we didn’t need. The shower floods the whole bathroom. No way to stop that. My husband slipped and fell because of all the water. There was also no smoke detector in the room. It was taken off. We were able to change rooms without a problem. The bed in that first room was hard as a rock and couldn’t sleep the first night at all. The girl at front desk when we checked in was very unfriendly and unwelcoming.

The shower was broken, with water was leaking from the handle when turned on and was not coming out of the shower head. I took a video of this happening. Upon contacting the office, I was informed that there was no handyman available to fix it on Sundays. When I inquired about using another room, I was denied, as there were no clean rooms available. Despite explaining our need to shower before a long flight later that evening and proposing the option of using an alternative room, the request was declined. Instead, I was informed that it would be added to the handyman's list for repairs the following day. Expressing dissatisfaction with this response, I requested to work out a solution, only to be met with apologies and no further assistance, despite my suggestions. I have never been treated like this before from a hotel. I would not recommend staying here. There are other hotels in the town.

The staff was extremely helpful, courteous and professional

Property was very close proximity to all that we needed to see and do. Staff was super gracious and helpful. Rooms were clean and in very good maintenance. This Comfort Inn made our trip truly enjoyable!!!

Broken elevator and we are sitting at senior citizen with luggage and had to take steps mold and shower pillows were in bad shape, clean pillowcases, but dirty old pillows need to be replaced. Young people at the desk not very helpful. Wanted fresh coffee and was told it’s done in the morning only even though you’re a hotel known for 24 hours a day fresh coffee.

The staff was very impressive how “on it” they were. They work very hard there to make a nice experience and it is appreciated.

Customer service was superb!!!

Came to the area on a short family vacation. Great location for the shops of Elijay, the Blue Ridge Mountains, and Amicalola State Park. Had a very late check in and the person at the desk was very friendly. Very clean room. Hot breakfast each morning. Would definitely recommend this motel.

Convenient location close to dowwntown.

Comfort Inn was convenient and in a good location for me

Newer hotel near tons of restaurants and close to downtown Ellijay.

The hotel was nice and in a great area, right next to a Walmart, move theater, and plenty of fast food restaurants. The bed was big and comfy and everything was clean, but the water didn’t get hot in the shower.

The thing I enjoyed most about this stay is how many food options were a walkable distance from the hotel. It made finding food very convenient at any time of day.

Great location

This is the second time I stayed within two months. This hotel was very nice. I like the restaurants, you can walk to several of them and also walk to the movie theater. Very peaceful place!

The staff was friendly and efficient. Rooms and public areas were clean also. Great hotel for the price and the location was perfect. So many stores and restaurants nearby to walk to. I would stay here again.

Great place to stay and conveniently located near Walmart, Movie theater, Chick-fil-A and several other amenities.

The staff could not of been better trained or more friendly, Seriously the cleanest Hotel we have ever stayed in. The breakfast has a wide choice with a staff member wanting to help with Waffles, or eggs, sausage, and cleaning after every guest. Behind on the hill is a movie theater, we don't have that nice at home. We are going to make a return trip just to stay again.

The stay was great, hotel was very clean with everything we needed for our stay. Our Family ranged from 5 years to 68 years. Everyone was very satisfied with the complete stay. The great grandsons 5 and 8 were very impressed with the breakfast selections.

I made the mistake of walking into the bathroom barefoot and was immediately grossed out by the greasy, slippery feeling. The AC smelled like bleach. The breakfast eggs were swimming in liquid, and the coffee was terrible. The shower was nice though just don’t stand barefoot when you finish. I have stayed there many times but now it’s totally changed for the worse. I won’t stay there again!

The property was old. The lobby was nice and the halls were clean, but the room was not well maintained. The stopper in the sink was broken & didn’t drain properly. Light bulbs were out or some blinking. The walk in shower floor looked dirty or old or could have been bleached to make it white. Sink are chipped paint. Room serviced knocked on the door every morning @8:30 for service. Terrible breakfast foods. For the money - poor!!!!

Laundry area was clean and efficient, Breakfast was very good, Room was clean and serviced each day. Manager was very friendly and always helpful

Very comfortable beds and pillows, and the air conditioning was great. The staff was friendly and helpful. Also, whoever makes their breakfast is great! I’ve never had scrambled eggs so fluffy and tasty at a hotel breakfast buffet.

Clean rooms, nice staff great breakfast

The floor in the exercise room was filthy- not stained, just had not been cleaned in a long time. Walls seem to be cardboard thin- easy to hear conversations from the next room. The only elevator in the building was out of service for about 5 hours on a Saturday morning and most folks were on the 2nd and third floors. Breakfast food - eggs were miserable. Get cereal or bagels or yogurt. The staff was very pleasant though.

No coffee and the front desk staff had little interest in helping anyone. Could have easily made coffee into pots due to the broken coffee maker, but that was too much trouble. Could have even put a sign on the coffee maker that it was out of order, but instead, let people waste coffee cups all weekend. Lazy…just lazy!

Great stay! Clean, comfortable, great breakfast.