Kedrissos Hotel Apartments

We had an amazing time at Kedrissos. From the very start, the communication was excellent. We arrived after reception closed and they sent both an email and WhatsApp with clear instructions. Getting in and finding our room were easy. The room was very clean and the bed was comfortable. We had a standard room (no sea view) but still had a balcony overlooking the room water feature and a large bush gave us privacy from the car park. It was a great space for a morning coffee. Breakfast was plentiful- a lot of options and fantastic start to the day. It might get repetitive if you are there for longer than a week, but we enjoyed the variety. And there are cafes around if you wanted to mix it up. Location wise- would advise transport to Chania town as the road needed to get there is very busy with very poor pavements. Not ideal for pushchairs or people with mobility issues. There are plenty of amazing restaurants closer to home though and After a few days in the area, we tried a night in the old town and found it too busy. All of the hotel staff were lovely, and genuinely welcoming. It was an instantly comfortable experience. We recommend the 20 minute walk to Yannis and Iguana beaches- they are much nicer than the beaches closest to the hotel. Avoid the main road and exit the property by the back gate. We didn’t try the pool, but my partner was grateful for the gym. This isn’t a modern space, but has all you need for a work out.

From start to finish this hotel really knows its stuff. Its super clean, the staff are amazing - friendly, funny, whilst being professional - just a joy to be around. Breakfast is wholesome and fresh and the food in the restaurant is great and they've got the pricing right too. If you are looking for a relaxing holiday, which has low-key easy listening music (loved that too) around the pool and a good night's sleep then this is the place for you. Tends to attract an older 'audience', with a variety of nationalities staying, (many of whom are repeat guests) but that is in keeping with the tranquility. Andreas has a wealth of knowledge of the local area. So, Andreas, Niko and all the staff, thank you for looking after us so well.

I travel a lot, and this is the first time I have had such a terrible experience. So much that for the first time in my life, I had to leave an hotel and find somewhere else to stay. We booked our trip 6 months ago. We arrived at night with our 2 kids. Compared to what they advertise, the « apartment » they gave us was way smaller, way older and the AC was extremely loud, which made it complicated to sleep. The balcony was stuck to the next apartment balcony. We went to the lobby but they told us we had to wait for the next day. They showed us one room almost identical to the first one we had. The only better thing was the view. We gave up and told ourselves to accept that this was a very bad hotel… Unfortunately this was not the end of the story. When we came back after a long day and started to put the kids to sleep, we realized that the only AC was in the bedroom and that the living room where two of us were supposed to sleep had no AC!! So we had to spend another sleepless night. In the morning we explained the situation and told them we couldn’t stay given everything. The manager, Andreas, got very angry at us. Even thought he refused to reimburse us for the remaining nights, we still left as it would have been awful to stay there. Fortunately we explained the situation to Expedia. They really listened, we showed them the pictures and they agreed with us and reimbursed us. Thanks to Expedia we were able to still enjoy the remaining of our only week of vacation.

The service was amazing with the very humorous staff. The view in the room 115 was absolutely amazing on one side was a mountain view and on the other side there was a beach view.The staff are very compassionate about there job. The room was very spacious and had lots of light throught the huge windows.

We stayed at Hotel Kedrissos from the 29th June until the 6th July. It was absolutely amazing, the rooms are immaculate on arrival and you get such a friendly welcome from all of the staff. The cleaners are exceptional and every day after returning from our day’s activity, we found the room in pristine condition. The pool is a great size, with room for plenty of people and has a range of depths so is good for swimming lengths, standing and chatting or playing games. We ate at the restaurant twice and both times were very impressed with both the food and the service. On the first night we each ordered a Gyros but were advised to share that and have 2 starters instead. Andreas was right! The portion was a very healthy size and we were both left very full. Then out came the free dessert and a bottle of raki! Something we didn’t realise before we arrived was that it’s common custom to give free dessert in all of Crete! The room was excellent, with a very comfy bed and quite a posh bathroom. I was very impressed with the water pressure from the shower! Very relaxing after a long day in the sun! Finally, the location was perfect! Easy transfers to a wide range of activities! The bus into Chania is super quick and easy and costs €2 per person (buy on the bus) to get there and then in the evening was around €1.50 (buy at the ticket office) to return. Hotel Kedrissos is also only about a 10 minute walk from a lovely sandy beach with quite a good variety of sea life! 10/10!!!