remm Roppongi

Slightly more spacious rooms compared to other Tokyo hotels in this price range, though still a bit tight if you have lots of luggage. It is a nice, well-maintained hotel. I especially loved the free luggage scale! A perfect option if you want to stay around Roppongi

na

Clean. Central. Nice staff. Great breakfast buffet

I don’t know why people rave about this hotel , except that is well located , next to Roppongi metro station . The room was not cleaned property , the red decorative blanket on the bed was dirty ( looked like vomit, yuk ) . Hotels should get rid of these, we all know they don’t washed between guests ! And don’t they’ll me the cleaning staff did not see that. They just placed it on the bed, dirty part down , thinking the next guest won’t see it ? Disgusting ! Also , one of the large towels had long , black hair in it . Yuk again. I went down to the reception and one of the gentleman there came to me to the room at my request , to remove the two items . He offered to give me another room, but by that time I had already unpacked and I was not going to redo the whole process all over again . I told him that I expect him to inform his manager about my findings and that I expect an apology from him, but nobody contacted me. This is how much they care about their clients 🤔.The chair in the room was dirty too and the bathroom had a foul smell . The room was extremely tiny, and it had no stand for your carry on to unpack. They need one of these, it can placed under the table. The check in & out were fast and efficient. The only plus was that they had more types of tea by reception ( none of the other hotels had anything but green tea), but no face cream or makeup remover like every other hotel had . I won’t stay here again, a clean hotel is a must for me and this was not clean .

The AC was difficult to manage it was either too hot or cold. Not enough room for suitcases, had to move them around any time we needed to move around the room. Asked Tea, coffee etc available from the reception. Staff incredibly helpful. Hotel really close to train station. Roppongi a great central area to stay.