What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 12:00 PM and check-out time is at 10:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

Airport shuttle services are not mentioned, but a train station pick-up service is provided at no charge. Guests must contact the property 48 hours prior to arrival to arrange this service.

What accessibility features are available for guests with disabilities?

The property has elevator access, but it is not wheelchair accessible. Step-free entrances and wheelchair-accessible facilities are not specified.

What is the location of the property in relation to key landmarks?

The property is located on a river, just steps from the Historic Sanctuary of Machu Picchu and 11 minutes by foot from Aguas Calientes Hot Springs. It is also close to Manco Capac Square and Putucusi.

What are the policies for guests staying with children?

Children under 18 are generally not allowed to stay at properties in Peru without a parent or legal guardian. One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Tierra Viva Machu Picchu Hotel in Aguas Calientes

Average nightly price at Tierra Viva Machu Picchu Hotel by month, last 12 months (USD)
Month	Average price
January	US$139
February	US$111
March	US$126
April	US$146
May	US$197
June	US$206
July	US$152
August	US$136
September	US$200
October	US$124
November	US$119
December	US$113

What guests think

At Tierra Viva Machu Picchu Hotel, travelers highlight a convenient, quiet riverside location near the train and bus, consistently friendly staff who help with luggage and station transfers, and comfortable rooms with hot, high-pressure showers.

Many rooms offer river or mountain views, and some have balconies. Breakfast starts very early and is often praised, though a few guests found the selection limited or quality uneven; the on-site restaurant and occasional massages also receive positive notes. A few noted maintenance problems and patchy in-room Wi-Fi, and some decor feels dated. Overall, expect a friendly, well-located base ideal for visiting Machu Picchu.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an on-site restaurant and in-house massages, plus a lobby water refill station; some appreciated a lounge area for early arrivals. One review reported a temporary elevator outage.

Related guest reviews

10

Marsha

20 Apr 2024

·

Stayed 2 nights

Well maintained, beautiful hotel. Great location near the bus stops. Great restaurant - we ate dinner there twice. Excellent service.

10

Timothy

10 Jun 2024

·

Stayed 1 night

Tierra viva was probably my favorite hotel in our 12 night honeymoon- i cant recommend it enough. Book room 504 (junior suite), trust me! It has a large balcony overlooking the urabamba river, with a view both up and down the river. Staff met us at the train station, which i didnt expect, but allowed us to ditch our bags and get to our tour on time. Staff also drew maps for me, gave us drinks and let us check out late. They also have a filtered water bottle filler in th lobby, the only one ive seen in peru- this saves a lot of headache managing water.

10

Jeanne

26 Jun 2025

·

Stayed 1 night

The rooms were spacious & included all necessary immenities. The hot water shower was fabulous after hiking the Inka trail . We also did massages & thought it was heavenly!

10

Diala

20 Sept 2024

·

Stayed 1 night

Very nice staff and cool vibe in the hotel. Very close to the train station, we arrived late at night walked one minute and got to the hotel. After our day in Machu picchu we got massages at the hotel and it was amazing!

10

Danielle

21 Oct 2024

·

Stayed 2 nights

Beautiful property, rooms were spacious and clean and restaurant in hotel was great.

10

Cherie

24 Jan 2025

·

Stayed 3 nights

We were met at the train station (look for the Tierra Viva sign) and our bags trollied the 5 minute walk to the hotel. The staff was professional and helpful. Our room was large overlooking the river. The bed and pillows comfortable. There is a water filter in the lobby for refills (no need to use plastic). First shower this trip with both hot water and great water pressure. It’s a 5 minute walk to the bus to Machu Pichu. We highly recommend this hotel for your stay in Aguas Caliente.

10

ROSANA

15 Sept 2024

·

Stayed 1 night

A estadia foi muito boa . Quarto amplo com uma janela com vista pro rio e pras montanhas .Ducha boa no banheiro . O Hotel ofereceu como cortesia produtos do frigobar como cerveja , água e inkacola o que é muito bom qdo se chega cansado da viagem de trem . O check out não pode ser estendido porém o hotel oferece uma sala de repouso com banheiro para o descanso após a trilha de Machu pichu . Na recepção do hotel tem filtro de água onde podemos encher nossas garrafinhas de água . Além disso oferecia chás e bolachinhas de cortesia . Também recebemos chocolate de boas vindas .

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8

Goce

17 Nov 2024

·

Stayed 1 night

The hotel was convientiently located within walking distance to the bus to Machu Picchu and was reletively quiet considering its location. The only issue we experienced was the elevator wasnt operational and we had to carry our luggage up a few flights of stairs which is challenging due to the altitudes. Overall, a good experience.

8

Raimundo

9 May 2025

·

Stayed 1 night

Hotel muito bom, bonito e limpo, boa infraestrutura, com elevador, o que ajuda bastante com as malas. Atendentes cordiais. Quartos amplos e limpos (o nosso tinha varanda voltada para o rio, muito bacana). Cama boa (mas travesseiros muito altos). Café da manhã bom, mas poderia melhorar, poucas frutas (cubos de melão, abacaxi e melancia) e poucas massas (só pão de forma branco e integral e um bolo seco), parece bem melhor e mais variado nas fotos. O banheiro é grande, mas o box é muito estreito, só uns 60cm de largura, diminuído ainda mais pela barra de apoio (para quem tem problemas de locomoção) e pela cortina que é puxada pelo fluxo d'água contra seu corpo (com tanto espaço, o arquiteto foi muito ruim de serviço). Servem o café a partir das 5:00, o que é ótimo para quem vai bem cedo para Machu Picchu.

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10

Susana

15 Apr 2024

·

Stayed 1 night

This hotel is conveniently located very close to the train station and the bus station for the transport to Machu Picchu. Check in was easy and the free breakfast was amazing. The restaurant in the hotel is also open for lunch and dinner and the food was delicious! The bed was super comfortable and the area was safe and quite. Lots to do nearby. Highly recommend!

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Cleanliness

Rooms and common areas are generally clean, and housekeeping is praised. A few guests reported issues such as a musty odor or a bathroom/shower problem.

Related guest reviews

10

Kashif

3 Dec 2024

·

Stayed 1 night

Wonderful hotel staff. Clean hotel with a great view. Walking distance to the town. Great service

10

Jay

26 Apr 2024

·

Stayed 4 nights

A hotel employee met us at the train and assisted us to the hotel. Check in was smooth and our room was clean and spacious. We had a view of the river and mountains. Breakfast was very good each day. The hotel location was a short walk to dining and shopping as well as near the bus station for Machu Picchu. My wife and I would gladly stay here again. I have to make a point to say EVERY staff member we dealt with was gracious and friendly.

10

Manh Tuan

29 Oct 2024

·

Stayed 1 night

Excellent service, staff, cleanliness and convenient

10

DARREN

24 Sept 2025

·

Stayed 2 nights

Great location and nice river and mountain view. very clean we love this place

10

Angela

6 Dec 2024

·

Stayed 1 night

Great location, quiet, clean,

4

Cindy

15 Jul 2025

·

Stayed 1 night

Very friendly and helpful staff. Our room’s heater quit half way through our stay so they brought in a portable heater. Then the shower flooded the bathroom through a random vent on the side of the bathtub. Very strange experience but can’t fault the staff.

10

Filipe

5 Oct 2024

·

Stayed 1 night

Excelente localização e atendimento. O nosso quarto tinha cheiro de mofo e o ar condicionado estava quebrado.

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10

Rafael

1 Aug 2024

·

Stayed 1 night

Excellent facilities and great service. Big nice clean room. Good breakfast even at 5 am. Hotel employees all very kind and helpful.

10

Jason

3 Sept 2024

·

Stayed 1 night

Clean and convenient

10

Valeria

3 Nov 2024

·

Stayed 1 night

Nice hotel, bathroom clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with river or mountain views—some include balconies—and showers with strong hot water. A few guests noted dated decor, occasional heater or A/C issues, and patchy in-room Wi-Fi.

Related guest reviews

10

Shawn

3 Jul 2025

·

Stayed 1 night

Beautiful room with view of the river that is as spacious as it is quiet. I emphasize the quiet during my same as I was based in a Cusco hotel that was not quiet so it was good to get a full 8 hours of sleep with the ambient noise of the river. One minor and amusing regarding is during the night...night here a rooster was crowing around the 2am hour; truly must have been an imported rooster OR disabled rooster as I've never heard of a rooster crowing at night. Staff was professional and exceptional. Free breakfast was only okay.

10

ELEONORA

2 Oct 2025

·

Stayed 1 night

Nossa experiência foi otima! Ficamos no quarto 308 , grande, muito confortável e com vista linda! Todos os funcionários super prestativos e o hotel ainda disponibilizou levar nossas malas na estação de trem. Fica a uma distância que da para ir andando da estação e é na rua que pega o onibus para Machu Picchu. O cafe da manhã também foi muito bom!

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10

Mohit

6 Dec 2024

·

Stayed 1 night

Wifi signal was a little patchy on the 4th floor

10

Tamara

26 Oct 2025

·

Stayed 1 night

Staff were exceptionally helpful. Spacious room with private terrace. Nice hot shower with outstanding water pressure.

10

JEFFREY

1 Oct 2025

·

Stayed 1 night

The Staff was amazing. Bilingual with Spanish and English. They met us at Aguas Calientes train station upon arrival and took our bags to the hotel. Check in was at 12 noon. The hotel showers had hot water and a lot of water pressure (2nd floor), the room was clean with a TV and AC unit although not modern, as expected. Breakfast included started very early (5 or 6am). The staff were really helpful during checkout to hold our bags as we went to Machu Picchu and to bring the bags to our departing train so we would not need to carry them. Again, I cannot repeat how helpful the staff were to make the trip easy and convenient.

10

Tina

11 Sept 2025

·

Stayed 2 nights

This hotel is very convenient, walking distance to town, far enough away from any noise. Staff was very helpful, price was good with Breakfast, nothing fancy but clean and comfortable. Having a balcony with these incredible mountains around you is amazing.

10

Michel

23 Jan 2025

·

Stayed 1 night

Beautiful hotel in Aguas Calientes, just outside of the hustle bustle so quiet. We had room 504 which is corner unit. Huge room with big balcony overlooking the river. Bathroom has a combined jet tub-shower with alot of pressure. Staff is great, welcoming and smiling and always making sure you are a happy traveler! Included breakfast is very complete with made t order omelet, fresh fruits, etc

10

C

28 Jan 2025

·

Stayed 1 night

Amazing view of the river from the luxury room balcony

4

Cindy

15 Jul 2025

·

Stayed 1 night

Very friendly and helpful staff. Our room’s heater quit half way through our stay so they brought in a portable heater. Then the shower flooded the bathroom through a random vent on the side of the bathtub. Very strange experience but can’t fault the staff.

6

Antonio M

3 Oct 2025

·

Stayed 1 night

El cuarto del hotel con imagen vieja

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Service

Service is widely praised as friendly and proactive, with staff meeting guests at the train, transporting and storing luggage, and helping with early departures. A few isolated complaints surfaced, including one poor check-in experience.

Related guest reviews

10

Katelyn

10 Feb 2025

·

Stayed 2 nights

A lovely hotel. Our room overlooked the river and was quiet while being a one minute walk (if that) to the action. The staff was great and took our bags to the train station and met us 30 minutes before departure. I highly recommend!

10

Patrick

24 Apr 2025

·

Stayed 1 night

A wonderful stay, with thoughtful service. Breakfast was available very early to allow for a trip up to Machu Picchu when it opens. Also provided us with the ability to shower and change after checkout.

10

JEFFREY

1 Oct 2025

·

Stayed 1 night

The Staff was amazing. Bilingual with Spanish and English. They met us at Aguas Calientes train station upon arrival and took our bags to the hotel. Check in was at 12 noon. The hotel showers had hot water and a lot of water pressure (2nd floor), the room was clean with a TV and AC unit although not modern, as expected. Breakfast included started very early (5 or 6am). The staff were really helpful during checkout to hold our bags as we went to Machu Picchu and to bring the bags to our departing train so we would not need to carry them. Again, I cannot repeat how helpful the staff were to make the trip easy and convenient.

10

Erika

22 Jan 2026

·

Stayed 1 night

The staff was super friendly. We had to take the bus for Machu Picchu at 5 am before the breakfast buffet opened and they offered to make us a breakfast box (sandwich, juice, cookie, brownie).

10

David

17 Apr 2025

·

Stayed 1 night

A very nice option for staying very near the bus/train station. They pick you up and hold your bags for you and will deliver to the train. Nice included breakfast!

6

Atsushi

3 Oct 2023

·

Stayed 1 night

チェックイン時の対応が悪い。

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10

Cherie

24 Jan 2025

·

Stayed 3 nights

We were met at the train station (look for the Tierra Viva sign) and our bags trollied the 5 minute walk to the hotel. The staff was professional and helpful. Our room was large overlooking the river. The bed and pillows comfortable. There is a water filter in the lobby for refills (no need to use plastic). First shower this trip with both hot water and great water pressure. It’s a 5 minute walk to the bus to Machu Pichu. We highly recommend this hotel for your stay in Aguas Caliente.

10

mariane t

10 Jul 2025

·

Stayed 1 night

Excelente, recomendado fortemente! Dietmar, o cara fica esperando a gente na saída do trem pra nos acompanhar até o hotel, extremamente simpático e atencioso! O pessoal da recepção tambem! Café da manhã top, e o visual em frente é simplesmente incrivel!

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8

Jovanna

28 Aug 2024

·

Stayed 1 night

Muy buena nuestra estadía en el hotel. El servicio de ellos recogerte en la estación de tren y de llevarte las maletas a la estación cuando te vas, no tine precio. Muchas gracias por todo.

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10

Melissa

30 Nov 2025

·

Stayed 1 night

Amazing service and communication. Location is fantastic. Breakfast is tasty. They will meet you at the train station and take your bags back to the station when you leave. They had a living room we could use with couch and restroom when we arrived hours before check in. I would give more stars if I could.

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Location

Very convenient riverside location within a short walk of the train and bus stations and town center; many found it quiet despite the proximity. One review felt the immediate area lacked options.

Related guest reviews

10

Omid

19 Feb 2024

·

Stayed 1 night

Excellent location and hotel

10

Tina

11 Sept 2025

·

Stayed 2 nights

This hotel is very convenient, walking distance to town, far enough away from any noise. Staff was very helpful, price was good with Breakfast, nothing fancy but clean and comfortable. Having a balcony with these incredible mountains around you is amazing.

10

Adrienne

6 Jun 2024

·

Stayed 1 night

This hotel was perfect for our trip to Machu Picchu. Breakfast was super early, they let us store our bags, and the room was comfy and clean. It was a 5 minute walk from the train station and right by the water. Wish we could have stayed longer!

10

Angela

6 Dec 2024

·

Stayed 1 night

Great location, quiet, clean,

10

Reena

3 Jun 2025

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Stayed 1 night

Great location

10

Ling

14 Sept 2025

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Stayed 1 night

Convenient but quiet. Nice stay

10

Brian

26 May 2025

·

Stayed 1 night

Since Aguas Calientes is a small town, every corner of streets is walkable. Tierra Viva is located a kind of the end of town, but it is not far at all - only 5 min. from the train station. It has a simple breakfast menu, but very delicious. Staff and service personnel are great!

8

Fernando

3 Jul 2025

·

Stayed 1 night

Nice hotel, but the zone has nothing around.

10

Heidi

5 Nov 2025

·

Stayed 1 night

Great location near the train station and city center.

10

Chris

30 Dec 2024

·

Stayed 2 nights

Great location just a short stroll to the center of town. Great staff. Loved it.

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Dining

Breakfast starts very early for Machu Picchu departures and is frequently described as good or delicious. Some guests found the selection limited or the quality uneven, while the on-site restaurant earned positive feedback.

Related guest reviews

10

Marsha

20 Apr 2024

·

Stayed 2 nights

Well maintained, beautiful hotel. Great location near the bus stops. Great restaurant - we ate dinner there twice. Excellent service.

10

Van Hoang

23 Mar 2025

·

Stayed 1 night

Great hotel for the prize and also great they have breakfast at 5am good for the early morning tour

10

Erika

22 Jan 2026

·

Stayed 1 night

The staff was super friendly. We had to take the bus for Machu Picchu at 5 am before the breakfast buffet opened and they offered to make us a breakfast box (sandwich, juice, cookie, brownie).

4

Marcial

24 Jan 2025

·

Stayed 1 night

A localização e muito boa, atendimento dos funcionários ótimo . Porem: hotel ainda com carpet, a água não esquenta e la é frio, café da manhã que começa as 5 e acaba as 10, chegamos as 7 , somente 2 funcionários, faltando vários produtos, pedimos uma panqueca que não veio. Tem muita a melhorar.

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10

Jared

26 Oct 2024

·

Stayed 2 nights

Great place! Good breakfast!

10

Jackeline

25 May 2025

·

Stayed 1 night

Very nice location. View of the mountains. The breakfast was not good. But still have a nice view.

10

Kaiqing

5 Sept 2025

·

Stayed 1 night

Location is very good for walking up to Machu Picchu. The breakfast starts at 5am which is very good. Breakfast staff is nice and helpful especially Gary who is kind.

10

Brian

26 May 2025

·

Stayed 1 night

Since Aguas Calientes is a small town, every corner of streets is walkable. Tierra Viva is located a kind of the end of town, but it is not far at all - only 5 min. from the train station. It has a simple breakfast menu, but very delicious. Staff and service personnel are great!

10

Susana

15 Apr 2024

·

Stayed 1 night

This hotel is conveniently located very close to the train station and the bus station for the transport to Machu Picchu. Check in was easy and the free breakfast was amazing. The restaurant in the hotel is also open for lunch and dinner and the food was delicious! The bed was super comfortable and the area was safe and quite. Lots to do nearby. Highly recommend!

8

Angelica

21 Aug 2025

·

Stayed 1 night

Deben de poner más cosas para desayunar

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $146	7 $133
8	9 $141	10 $140	11 $144	12 $124	13 $144	14 $235
15 $200	16 $117	17 $169	18 $128	19 $128	20 $116	21 $114
22 $115	23 $237	24 $137	25	26 $131	27 $132	28 $115
29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $112	3 $128	4 $111	5 $111
6 $111	7 $112	8 $111	9 $112	10 $113	11 $114	12 $112
13 $111	14 $109	15 $114	16 $111	17 $114	18 $111	19 $114
20 $114	21 $114	22 $125	23 $127	24 $118	25 $119	26 $124
27 $125	28 $158	29 $130	30 $131	31 $125

Tierra Viva Machu Picchu Hotel

Prices for Tierra Viva Machu Picchu Hotel

Monthly average prices

About this property

Location

Room options

Standard Double Twin Room

Junior Suite, Mountain View

Room

Superior Double Room

Superior Twin Room

Standard Double Matrimonial Room

Guest reviews of Tierra Viva Machu Picchu Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Tierra Viva Machu Picchu Hotel

Prices for upcoming dates

Business details