Hotel Del Portal, Puebla
Avg. for October
Prices for Hotel Del Portal, Puebla
Select dates to see prices and availability
Avg. for October
Monthly average prices
Nightly prices at Hotel Del Portal, Puebla average US$39 in the cheapest month (October) and US$71 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$39 |
| February | US$45 |
| March | US$44 |
| April | US$47 |
| May | US$59 |
| June | US$68 |
| July | US$71 |
| August | US$70 |
| September | US$66 |
| October | US$39 |
| November | US$40 |
| December | US$40 |
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Oct · US$39
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Most expensive: July (~US$71)
Cheapest: October (~US$39)
About this property
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features a banquet hall and a vending machine.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Satisfy your appetite for lunch or dinner at LA NOGADA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Stay in one of 90 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
A stay at Hotel Del Portal, Puebla places you in the heart of Puebla, steps from Zócalo de Puebla and Puebla Cathedral. This hotel is 11.5 mi (18.5 km) from Africam Safari and 3.7 mi (6 km) from Cuauhtemoc Stadium.
What's nearby
Zócalo de Puebla(0.1 Miles)
Iglesia de la Compañía(0.1 Miles)
Santa Monica Convent and Museum of Religious Art(0.2 Miles)
Candy Street(0.2 Miles)
Street of Candies(0.2 Miles)
Palafoxiana Library(0.2 Miles)
Callejon del Sapo(0.2 Miles)
Mexican Revolution Museum(0.2 Miles)
Amparo Museum(0.3 Miles)
El Parian Market(0.3 Miles)
Los Sapos Bazaar(0.3 Miles)
Santo Domingo Church(0.3 Miles)
Rosario Chapel(0.3 Miles)
Puebla Cathedral(0.3 Miles)
Alfenique House(0.3 Miles)
The nearest major airport is Puebla Intl. Airport (PBC)(22.4 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Valet parking
Banquet facilities
Location
Zócalo de Puebla (0.1 Miles)
Iglesia de la Compañía (0.1 Miles)
Santa Monica Convent and Museum of Religious Art (0.2 Miles)
Candy Street (0.2 Miles)
Street of Candies (0.2 Miles)
Palafoxiana Library (0.2 Miles)
Room options
4
Family Room
Sleeps 6
132 ft²
5
Superior Double Room
Sleeps 2
132 ft²
5
Standard Twin Room
Sleeps 2
132 ft²
5
Standard Triple Room
Sleeps 2
132 ft²
1
Standard Room
Sleeps 2
183 ft²
10
Superior
Sleeps 2
110 ft²
2
Family Room, Multiple Beds
Sleeps 5
132 ft²
8
Standard
Sleeps 2
110 ft²
4
Superior Room, 2 Double Beds, Balcony
Sleeps 4
132 ft²
Guest reviews of Hotel Del Portal, Puebla
Based on 1,208 verified reviews
Who stays here?
Business
22%
Couple
27%
Family
33%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Hotel Del Portal, Puebla has a standout central location by the Zócalo at fair prices, but reviews note tradeoffs such as small or hot interior rooms without A/C, frequent street and plaza noise, and paid off‑site valet parking.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Hotel Del Portal, Puebla has a standout central location by the Zócalo at fair prices, but reviews note tradeoffs such as small or hot interior rooms without A/C, frequent street and plaza noise, and paid off‑site valet parking.
Many guests like the walkable setting, comfortable beds, and some rooms with balconies overlooking the square. Service feedback is mixed, from friendly and helpful staff to complaints about rude front‑desk interactions, slow responses, and invoicing or valet delays. Several also mention weak Wi‑Fi and intermittent hot water. Expect a historic, budget‑friendly base for sightseeing, with compromises in room comfort and amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
No on‑site parking; a paid valet service is used and can be slow, and several guests were surprised by the daily fee.
Related guest reviews
Antonio
8 Jan 2025
·
Stayed 1 night
ROGELIO
12 Sept 2025
·
Stayed 1 night
Jose Manuel
16 Jan 2025
·
Stayed 1 night
Jorge
10 Aug 2023
·
Stayed 3 nights
Yannick
29 Aug 2025
·
Stayed 2 nights
jorge
6 Jul 2024
·
Stayed 1 night
Luis Rogelio
18 Nov 2025
·
Stayed 1 night
JUAN MANUEL
24 Aug 2024
·
Stayed 1 night
Mary
8 Nov 2025
·
Stayed 3 nights
Silvia
23 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many note clean rooms, but recurring reports mention drain odors and uneven housekeeping (missing towels or supplies), with some areas needing maintenance.
Related guest reviews
Angélica
3 Nov 2025
·
Stayed 2 nights
AHUIZOLT
3 Mar 2025
·
Stayed 4 nights
Alfredo
21 Dec 2024
·
Stayed 1 night
Stella
2 Dec 2025
·
Stayed 3 nights
Erick Jair
16 Oct 2025
·
Stayed 1 night
Axel
30 Dec 2025
·
Stayed 1 night
DULCE MARIA
10 Dec 2024
·
Stayed 2 nights
Leonardo
15 Jul 2025
·
Stayed 1 night
Brenda
19 Nov 2025
·
Stayed 1 night
Rubén
13 May 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from small interior units with poor ventilation and no A/C to some with balconies and views; street and plaza noise is common. Wi‑Fi can be weak.
Related guest reviews
JOSE IGNACIO
30 Nov 2025
·
Stayed 1 night
Dan
10 Apr 2025
·
Stayed 1 night
Wendy
16 Feb 2026
·
Stayed 1 night
JOSE ARTURO
2 Jun 2025
·
Stayed 4 nights
FERNANDO
21 Sept 2025
·
Stayed 1 night
Dr.Victor
20 May 2025
·
Stayed 4 nights
Victor Alonso
1 Sept 2025
·
Stayed 2 nights
Patricio
30 May 2025
·
Stayed 5 nights
Ruth Carolina
14 Oct 2023
·
Stayed 4 nights
Silvia
23 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback is mixed: many praise friendly, helpful staff, while others report rude or unresponsive front desk, slow check‑in, invoicing issues, and delays when requesting items or valet.
Related guest reviews
Alejandra
30 Nov 2025
·
Stayed 1 night
Arpit
30 Jun 2025
·
Stayed 1 night
Angie
2 Nov 2025
·
Stayed 7 nights
Frida fernanda
28 Dec 2025
·
Stayed 2 nights
Barbara
18 Jan 2025
·
Stayed 2 nights
Eraclio
28 Nov 2025
·
Stayed 1 night
Axel
30 Dec 2025
·
Stayed 1 night
FLAVIO
19 Dec 2025
·
Stayed 1 night
Fabiola
14 Nov 2025
·
Stayed 1 night
Yesenia
20 Feb 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Steps from the Zócalo and cathedral with easy walkability to sights, shops, and restaurants. Some mention early church bells and event noise from the square.
Related guest reviews
Marvin
30 Dec 2025
·
Stayed 1 night
Karina
10 May 2025
·
Stayed 2 nights
Norma
23 Mar 2025
·
Stayed 1 night
Oscar
6 Nov 2025
·
Stayed 1 night
Angelica
19 Dec 2025
·
Stayed 1 night
Roxana
1 Apr 2025
·
Stayed 1 night
Carlos Felipe
29 Dec 2025
·
Stayed 3 nights
Elsi
25 Feb 2025
·
Stayed 1 night
Fancisco Javier
26 Aug 2024
·
Stayed 4 nights
Ana Ma
25 Dec 2025
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Experiences vary: some enjoyed tasty breakfasts and the on‑site restaurant, while others found food cold, overpriced, or service disorganized.
Related guest reviews
Edgar
24 Jul 2024
·
Stayed 1 night
Bonnie
11 Jan 2023
·
Stayed 19,367 nights
Liliana
10 Jul 2024
·
Stayed 1 night
Eduardo
13 Nov 2024
·
Stayed 2 nights
Ana Patricia
25 Jan 2023
·
Stayed 1 night
Francisco Alberto
13 Jul 2024
·
Stayed 1 night
Carlos
21 Sept 2025
·
Stayed 2 nights
Raymundo
12 Mar 2025
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
José Ernesto
24 Jun 2026
·
Stayed 7 nights
Rosario
19 Jun 2026
·
Stayed 5 nights
Josie
27 May 2026
·
Stayed 2 nights
Daniel
24 May 2026
·
Stayed 1 night
Nohemi
27 Apr 2026
·
Stayed 1 night
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hotel Del Portal, Puebla
Is parking available at the property?
Parking is available on-site, with a nearby parking fee of MXN 150 per night, located 656 feet away.
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property features an elevator/lift; however, it is not wheelchair accessible.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Puebla, just steps from Zócalo de Puebla and Iglesia de la Compañía. It is approximately 11.5 miles from Africam Safari and 8.5 miles from the Great Pyramid of Cholula.
What are the hotel's policies regarding children?
Children are welcome at the property, but the minimum age for free stay is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 61.185673207283024USD
- 2026-10-17: 61.185673207283024USD
- 2026-10-18: 61.986045714569094USD
- 2026-10-19: 60.0319968914032USD
- 2026-10-20: 61.4378744884491USD
- 2026-10-21: 59.797809681320196USD
- 2026-10-22: 59.515936400604254USD
- 2026-10-23: 59.764593157196046USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 61.889460634422306USD
- 2026-11-04: 61.94009118919373USD
- 2026-11-05: 61.986045714569094USD
- 2026-11-06: 61.94009118919373USD
- 2026-11-07: 62.77368450660706USD
- 2026-11-08: 61.90111427688599USD
- 2026-11-09: 62.039993635749816USD
- 2026-11-10: 61.889460634422306USD
- 2026-11-11: 64.45761655559541USD
- 2026-11-12: 61.986045714569094USD
- 2026-11-13: 62.020012289237975USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 61.94009118919373USD
- 2026-11-26: 61.210793471527104USD
- 2026-11-27: 64.62748800296784USD
- 2026-11-28: NO DATA
- 2026-11-29: 61.27756511402131USD
- 2026-11-30: 61.34066793785095USD
- 2026-12-01: 61.410602650642396USD
- 2026-12-02: 61.34066793785095USD
- 2026-12-03: 60.971025885391235USD
- 2026-12-04: 61.34066793785095USD
- 2026-12-05: 61.380630630874634USD
- 2026-12-06: 61.34066793785095USD
- 2026-12-07: 61.380630630874634USD
- 2026-12-08: 61.380630630874634USD
- 2026-12-09: 61.34066793785095USD
- 2026-12-10: 61.27756511402131USD
- 2026-12-11: 61.34066793785095USD
- 2026-12-12: 61.34066793785095USD
- 2026-12-13: 61.16084439125061USD
- 2026-12-14: 61.94009118919373USD
- 2026-12-15: 61.94009118919373USD
- 2026-12-16: 61.380630630874634USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- There is limited hot water on site.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Nearby parking fee: MXN 150 per night (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Valet parking
Banquet facilities
Services
Banquet facilities
Safe-deposit box
Designated smoking area
24-Hour Front Desk
Parking
Parking
Valet parking
General
Room service
Restaurant
Non-smoking rooms
Vending machines
Family room
Internet
Free wi-fi