Name: TownePlace Suites Columbus Airport Gahanna
Address: 695 Taylor Road, Columbus, Ohio, United States of America, Columbus, Ohio, US
Price range: $124–$290 per night
Rating: 8.28

What guests think

At TownePlace Suites Columbus Airport Gahanna, guests often highlight the friendly, welcoming staff and convenient airport location, while experiences vary regarding room comfort and overall consistency, leading to a mix of strong stays and a few frustrations.

Cleanliness is frequently praised, though a minority reported odors or pests. Breakfast feedback ranges from great to disappointing, with limited selection, equipment problems, and timing later than some expected. Airport shuttle service varies by day, proving helpful for some and hard to reach or unavailable for others. Best suited to short airport stays where convenience is the priority.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The airport shuttle is available but reliability and responsiveness vary; some guests found it helpful, while others faced delays or unavailability. Parking is convenient for some, though one review noted a fee.

Related guest reviews

6

Garett

Aug 26, 2023

·

Stayed 1 night

I have stayed here a handful of times. It is an ok place for a quick simple stay, but very basic. It was disappointing that the shuttle service "was unavailable" even though it is advertised and one reason I booked this hotel. I had to incur additional costs for transportation. Also, the food for breakfast has gotten worse each time I stayed - expired items and you have to try a few items as some are inedible (this time the eggs were like chalk and the waffle maker was broken). Credit card machine was also broken at check in so check in took a very long time. Convenient for my visits and I can deal with the lower tier style rooms, so I usually end up coming back and rolling with the ups and downs.

8

Garett

Feb 18, 2023

·

Stayed 1 night

Convenient hotel with sufficient amenities. Rooms were in good condition, check in was very fast, and this hotel was only needed for a quick overnight stay, so minimal usage on my part. Breakfast could be improved, but otherwise no issues with stay.

10

Rob

Sep 29, 2024

·

Stayed 14 nights

I stayed for 2 weeks and was completely satisfied. They've thought of all the the things that make your stay convenient and comfortable. The rooms are very quiet ,clean and even parking is very convenient. If i had to choose one thing that i didnt like, and this is being picky, the fold away couch is not very comfortable to sit on . Thats it. Highly recommend

6

John

Jul 21, 2024

·

Stayed 1 night

Had a difficult time getting an answer when calling from airport for the shuttle. Found one pillow case was either dirty or badly stained with make-up?! Breakfast was just “okay”. Had to take English muffin to my room to toast as toaster didn’t work.

4

Christina

Aug 1, 2025

·

Stayed 1 night

This property is not as nice as pictures show, carpet sticky bad smell and nothing was said about paying to park our car here.

10

Edward

Oct 15, 2025

·

Stayed 2 nights

I liked the cleanliness of the rooms, and amenities like the gym and free WIFI, the staff was very helpful with checking in.

10

Jeffrey

Jun 6, 2024

·

Stayed 7 nights

Service & staff were excellent. Free shuttle rides to and from close-by restaurants, shops and airport were a plus. Breakfast was great! Only problem was the romm air-conditioner that kept switching to cold air regardless of temperature setting.

6

Sherry

Aug 11, 2023

·

Stayed 2 nights

Very small rooms, dirty pool that didn't have enough water in it. No explanation about where anything was at on the property. My room had half a roll of toilet paper with no backups.

6

Kimberly

Jun 2, 2024

·

Stayed 4 nights

Staff members were friendly. Breakfast does not start until 6:30am unlike their website that states 6:00am, with no paper bag breakfast available. Oven door does not close all the way which I reported to the front desk, baking sheet was missing and front desk didn't have anymore, so I went out to buy my own. First day the room smelled good, the remainder of the days it smelled of cigarette smoke, my room was located by the pool and people smoking just outside of the front hotel door near pool. The location of the hotel was good and felt safe.

8

Thomas

Sep 22, 2024

·

Stayed 27 nights

The staff is very nice. Pretty good location (right down the street from everything) Standard free breakfast. Noisy in the hotel and outside area around but hotel but they cant help that. Excellent shower although water gets on the floor no matter what you do. Pretty clean, not immaculate but pretty clean. Coin laundry onsite. Front desk can give you quarters. Overall id say a 7.5 out of 10

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise clean rooms and public areas. A smaller number note issues such as odors, pests, or occasional stained linens.

Related guest reviews

10

Lon

Mar 18, 2023

·

Stayed 1 night

Very clean and people who work there are very friendly.

10

Gregory

Mar 21, 2024

·

Stayed 1 night

The hotel was amazing for the price. Full kitchen and nice work desk. Very clean and all staff were very polite.

10

Ashley

Feb 27, 2025

·

Stayed 2 nights

It was great, very clean and very nice workers..

10

Ashley

Apr 29, 2023

·

Stayed 1 night

Very friendly and accommodating. Very clean and comfortable. Will definitely stay again.

6

John

Jul 21, 2024

·

Stayed 1 night

Had a difficult time getting an answer when calling from airport for the shuttle. Found one pillow case was either dirty or badly stained with make-up?! Breakfast was just “okay”. Had to take English muffin to my room to toast as toaster didn’t work.

4

Christina

Aug 1, 2025

·

Stayed 1 night

This property is not as nice as pictures show, carpet sticky bad smell and nothing was said about paying to park our car here.

6

SONIA

Sep 10, 2023

·

Stayed 6 nights

The internet did not work on any of the TVs, also we had ants in our room

10

James

Jul 10, 2025

·

Stayed 3 nights

Staff is friendly and place is clean

10

Edward

Oct 15, 2025

·

Stayed 2 nights

I liked the cleanliness of the rooms, and amenities like the gym and free WIFI, the staff was very helpful with checking in.

8

Woo

Sep 27, 2024

·

Stayed 5 nights

There was some roaches but overall place was very nice and staff friendly

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet and comfortable, though some guests reported small rooms, uncomfortable sofa beds or mattresses, and maintenance problems with HVAC or kitchen appliances.

Related guest reviews

8

Garett

Mar 27, 2023

·

Stayed 1 night

This was my second stay at this location. Staff is friendly. The room this time was actually a little better/cleaner than last time, other than the fridge being very loud. Breakfast could still be improved, with again limited selection and some questionable quality control (milk, eggs, etc). Overall an easy place to stay and no major issues.

8

Marcia

Nov 27, 2024

·

Stayed 10 nights

We had a problem with the heating unit and the oven the first night we checked in. Both problems were fixed by 9 a.m. the next morning. Staff is great.

10

Rob

Sep 29, 2024

·

Stayed 14 nights

I stayed for 2 weeks and was completely satisfied. They've thought of all the the things that make your stay convenient and comfortable. The rooms are very quiet ,clean and even parking is very convenient. If i had to choose one thing that i didnt like, and this is being picky, the fold away couch is not very comfortable to sit on . Thats it. Highly recommend

10

Marshea

Sep 17, 2023

·

Stayed 1 night

Nice, clean, comfy and quiet.

10

Santo

Jul 14, 2024

·

Stayed 1 night

Great Customer Service clean quiet rooms

6

SONIA

Sep 10, 2023

·

Stayed 6 nights

The internet did not work on any of the TVs, also we had ants in our room

4

Stacey

Feb 20, 2023

·

Stayed 2 nights

These were the literal worst beds I've ever slept in (and we travel a lot for dance competitions and races through the year). I feel bad rating it that way, because the staff was friendly, it was very clean, and it was nice. Just those mattresses were awful!

6

Sherry

Aug 11, 2023

·

Stayed 2 nights

Very small rooms, dirty pool that didn't have enough water in it. No explanation about where anything was at on the property. My room had half a roll of toilet paper with no backups.

6

Raymond

Jul 6, 2024

·

Stayed 1 night

Room said queen bed with sofa bed for 4. Hotel know it is for 2 adults and 2 childs. No extra bedding for the sofa bed. Sofa bed is in its last condition with no bedding to cover it. Only give 3 set of towels for 4 people.

6

Kimberly

Jun 2, 2024

·

Stayed 4 nights

Staff members were friendly. Breakfast does not start until 6:30am unlike their website that states 6:00am, with no paper bag breakfast available. Oven door does not close all the way which I reported to the front desk, baking sheet was missing and front desk didn't have anymore, so I went out to buy my own. First day the room smelled good, the remainder of the days it smelled of cigarette smoke, my room was located by the pool and people smoking just outside of the front hotel door near pool. The location of the hotel was good and felt safe.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful. A few guests experienced reservation handling issues, slow check-in due to system problems, or difficulty reaching the shuttle.

Related guest reviews

6

Garett

Aug 26, 2023

·

Stayed 1 night

I have stayed here a handful of times. It is an ok place for a quick simple stay, but very basic. It was disappointing that the shuttle service "was unavailable" even though it is advertised and one reason I booked this hotel. I had to incur additional costs for transportation. Also, the food for breakfast has gotten worse each time I stayed - expired items and you have to try a few items as some are inedible (this time the eggs were like chalk and the waffle maker was broken). Credit card machine was also broken at check in so check in took a very long time. Convenient for my visits and I can deal with the lower tier style rooms, so I usually end up coming back and rolling with the ups and downs.

2

Ingrid

May 23, 2024

·

Stayed 6 nights

Called to let them know we were running late and wouldn't be checking in for a day later than expected, since we were driving 39 hours straight from California, and our reservation got completely cancelled. You'd think the staff at a hotel would be understanding of situations like this and not want to lose out on almost a grand, but this was not the case.

10

Ashley

Jan 14, 2024

·

Stayed 14 nights

The lady at the welcome desk was very nice and professional. (I think her name is Sharon) She made us feel very welcome

6

John

Jul 21, 2024

·

Stayed 1 night

Had a difficult time getting an answer when calling from airport for the shuttle. Found one pillow case was either dirty or badly stained with make-up?! Breakfast was just “okay”. Had to take English muffin to my room to toast as toaster didn’t work.

4

Christian

Mar 4, 2024

·

Stayed 3 nights

Maybe its just me and i dont know how to read which could be a thing but when i checked in they said that booking through expedia doesnt guarantee the type of room i get so i booked a 2 bedroom but instead was given a studio and they put no effort into making it right but blamed me for not understanding the terms and conditions.

10

James

Jul 10, 2025

·

Stayed 3 nights

Staff is friendly and place is clean

10

Marsha

Dec 1, 2024

·

Stayed 3 nights

The front desk staff person was amazing and welcoming.

10

Edward

Oct 15, 2025

·

Stayed 2 nights

I liked the cleanliness of the rooms, and amenities like the gym and free WIFI, the staff was very helpful with checking in.

10

Jeffrey

Jun 6, 2024

·

Stayed 7 nights

Service & staff were excellent. Free shuttle rides to and from close-by restaurants, shops and airport were a plus. Breakfast was great! Only problem was the romm air-conditioner that kept switching to cold air regardless of temperature setting.

10

Maria

May 20, 2024

·

Stayed 5 nights

Staff was wonderful and friendly. Breakfast area was kept full and clean.

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Location

Conveniently close to the airport and near restaurants and shops; several guests felt the area was safe. A few noted outside noise.

Related guest reviews

8

Garett

Feb 18, 2023

·

Stayed 1 night

Convenient hotel with sufficient amenities. Rooms were in good condition, check in was very fast, and this hotel was only needed for a quick overnight stay, so minimal usage on my part. Breakfast could be improved, but otherwise no issues with stay.

10

Jean

Jul 21, 2024

·

Stayed 1 night

Near the airport.

10

Niles

Oct 8, 2023

·

Stayed 1 night

The property staff and front desk were great. Very accommodating and friendly. Great option close to the airport.

10

Jeffrey

Jun 6, 2024

·

Stayed 7 nights

Service & staff were excellent. Free shuttle rides to and from close-by restaurants, shops and airport were a plus. Breakfast was great! Only problem was the romm air-conditioner that kept switching to cold air regardless of temperature setting.

6

Kimberly

Jun 2, 2024

·

Stayed 4 nights

Staff members were friendly. Breakfast does not start until 6:30am unlike their website that states 6:00am, with no paper bag breakfast available. Oven door does not close all the way which I reported to the front desk, baking sheet was missing and front desk didn't have anymore, so I went out to buy my own. First day the room smelled good, the remainder of the days it smelled of cigarette smoke, my room was located by the pool and people smoking just outside of the front hotel door near pool. The location of the hotel was good and felt safe.

8

Thomas

Sep 22, 2024

·

Stayed 27 nights

The staff is very nice. Pretty good location (right down the street from everything) Standard free breakfast. Noisy in the hotel and outside area around but hotel but they cant help that. Excellent shower although water gets on the floor no matter what you do. Pretty clean, not immaculate but pretty clean. Coin laundry onsite. Front desk can give you quarters. Overall id say a 7.5 out of 10

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available and often described as good, but feedback is inconsistent, with limited selection, quality concerns, equipment problems, and a later start time than some expected.

Related guest reviews

6

Garett

Aug 26, 2023

·

Stayed 1 night

I have stayed here a handful of times. It is an ok place for a quick simple stay, but very basic. It was disappointing that the shuttle service "was unavailable" even though it is advertised and one reason I booked this hotel. I had to incur additional costs for transportation. Also, the food for breakfast has gotten worse each time I stayed - expired items and you have to try a few items as some are inedible (this time the eggs were like chalk and the waffle maker was broken). Credit card machine was also broken at check in so check in took a very long time. Convenient for my visits and I can deal with the lower tier style rooms, so I usually end up coming back and rolling with the ups and downs.

10

Thomas

Mar 26, 2023

·

Stayed 1 night

Professional staff, Military friendly, good breakfast, clean.

8

Garett

Mar 27, 2023

·

Stayed 1 night

This was my second stay at this location. Staff is friendly. The room this time was actually a little better/cleaner than last time, other than the fridge being very loud. Breakfast could still be improved, with again limited selection and some questionable quality control (milk, eggs, etc). Overall an easy place to stay and no major issues.

6

John

Jul 21, 2024

·

Stayed 1 night

Had a difficult time getting an answer when calling from airport for the shuttle. Found one pillow case was either dirty or badly stained with make-up?! Breakfast was just “okay”. Had to take English muffin to my room to toast as toaster didn’t work.

10

J

Sep 2, 2023

·

Stayed 1 night

Staff is very efficient. Breakfast was spot on.

10

John

Aug 18, 2024

·

Stayed 6 nights

Staff was friendly and breakfast good!! Will stay again

10

Jeffrey

Jun 6, 2024

·

Stayed 7 nights

Service & staff were excellent. Free shuttle rides to and from close-by restaurants, shops and airport were a plus. Breakfast was great! Only problem was the romm air-conditioner that kept switching to cold air regardless of temperature setting.

10

Maria

May 20, 2024

·

Stayed 5 nights

Staff was wonderful and friendly. Breakfast area was kept full and clean.

6

Kimberly

Jun 2, 2024

·

Stayed 4 nights

Staff members were friendly. Breakfast does not start until 6:30am unlike their website that states 6:00am, with no paper bag breakfast available. Oven door does not close all the way which I reported to the front desk, baking sheet was missing and front desk didn't have anymore, so I went out to buy my own. First day the room smelled good, the remainder of the days it smelled of cigarette smoke, my room was located by the pool and people smoking just outside of the front hotel door near pool. The location of the hotel was good and felt safe.

8

Thomas

Sep 22, 2024

·

Stayed 27 nights

The staff is very nice. Pretty good location (right down the street from everything) Standard free breakfast. Noisy in the hotel and outside area around but hotel but they cant help that. Excellent shower although water gets on the floor no matter what you do. Pretty clean, not immaculate but pretty clean. Coin laundry onsite. Front desk can give you quarters. Overall id say a 7.5 out of 10

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $290	18	19
20 $228	21 $228	22 $178	23 $197	24 $179	25 $253	26 $233
27 $187	28 $188	29 $208	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $124	3 $128
4 $142	5 $143	6 $156	7 $174	8 $151	9 $197	10 $217
11 $138	12 $157	13 $164	14 $178	15 $157	16 $161	17
18 $146	19 $148	20 $174	21 $179	22 $146	23 $160	24 $175
25 $134	26 $156	27 $174	28 $146	29 $141	30 $165	31 $175

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About this property

Location

Room options

Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about TownePlace Suites Columbus Airport Gahanna

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