Name: Vale Hotel
Address: 222 Ross River Road, Townsville, Queensland, Australia, Townsville, Queensland, Australia
Rating: 7.68

Guest reviews

7.7

Good

Based on 835 verified reviews

Who stays here?

Couple

12%

Family

87%

What guests think

AI-generated summary based on recent guest reviews

At Vale Hotel, guests highlight secure, gated parking and a convenient location near hospitals and shopping, with many praising friendly staff and good value, while reviews also note dated rooms, limited in-room amenities, and service hiccups around reception and check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Colleen

15 Apr 2026

·

Stayed 6 nights

I stayed for 6 nights, cleaners never made my bed each day, sheets where changed on the 4th day, floor not vacuumed, toilet not cleaned, dishes not washed, no cutlery in the room to use to eat a meal, towels not replaced each day, dead cockroaches found in the wardrobe.

10

Ivan

8 Apr 2026

·

Stayed 1 night

Clean staff where excellent

8

Anthony

8 Feb 2026

·

Stayed 1 night

Very clean room with comfy beds. It was the cheapest motel I could find from the Townsville Hospital. Close to shops.Therefore, convenient for my needs.

10

Kathy

23 Jan 2026

·

Stayed 2 nights

Clean room,friendly staff. Great meals.

10

Dale

22 Jan 2026

·

Stayed 1 night

Quick check in,large room and amenities and spotless, very friendly staff and quick service in the restaurant,excellent price.

222 Ross River Road, Townsville, Queensland, Australia

Location

With a stay at Vale Hotel in Townsville (Aitkenvale), you'll be within a 5-minute drive of Anderson Park Botanical Gardens and Bush Garden Landcare Site. This hotel is 1 mi (1.7 km) from Rossiter Park Off Leash Dog Park and 1.4 mi (2.3 km) from Mater Hospital Pimlico.

Bush Garden Landcare Site(0.8 Miles)

Anderson Park Botanical Gardens(0.9 Miles)

Rossiter Park Off Leash Dog Park(1.3 Miles)

Mater Hospital Pimlico(1.5 Miles)

Townsville Museum and Historical Society(1.7 Miles)

Aboriginal Reserve(1.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:00

Before 10:00

Security deposit

AUD 500 per accommodation on arrival.

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

Check-in is from 14:00 to 22:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

The hotel is located in Aitkenvale, Townsville, within a 5-minute drive of Anderson Park Botanical Gardens and Bush Garden Landcare Site. It is approximately 1 mile from Rossiter Park Off Leash Dog Park and 1.4 miles from Mater Hospital Pimlico.

Children are allowed at the hotel, but specific policies regarding age and fees are not detailed.

Vale Hotel

Amenities

Property description

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Guest reviews