Name: Andaz Tokyo - A Concept by Hyatt
Address: Minato-ku, Toranomon 1-23-4, Toranomon, Tokyo, Japan, Tokyo, Tokyo Prefecture, JP
Price range: $696–$1,467 per night
Rating: 9.3

What guests think

Across recent reviews of Andaz Tokyo - A Concept by Hyatt, guests consistently praise warm, professional service, striking Tokyo Tower views, quality breakfast and dining, and well kept facilities like the rooftop bar, pool, spa, and lounge areas.

Many also highlight convenient access to the subway and Ginza, overall cleanliness, and a calm, modern Japanese design. A few comments note occasional service lapses, an isolated bathroom maintenance issue, and that some rooms feel small or a bit dated, while the neighborhood feels quieter than central hubs. Overall, expect a polished luxury stay with attentive hospitality and impressive views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the rooftop bar, pool and spa, and overall facilities; a lounge with evening drinks is appreciated. One review notes the bar service could be better.

Related guest reviews

10

Lynn

Jun 25, 2023

·

Stayed 4 nights

This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!

10

Ruizheng

Apr 22, 2024

·

Stayed 2 nights

I like the staff and the top roof bar

8

Tomoaki

Apr 24, 2023

·

Stayed 1 night

景観もよく、ラウンジの雰囲気など非常に良好でした。お風呂の栓を抜こうとしたところ、栓がもどらなくなり、それ以上入浴できなくなったことが減点です。

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10

Azadeh

Oct 22, 2023

·

Stayed 3 nights

Beautiful hotel, great facilities, great staff. Highly recommend.

10

mona

Jul 30, 2023

·

Stayed 2 nights

The kids loved the pool and little haribo candies at the reception area

10

HIRONOBU

May 26, 2022

·

Stayed 1 night

ホテルは素晴らしいルーフトップバーもとても大好きですが、バーのスタッフはホテルほどのクオリティはないかな反省してるかな？

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10

YASUDA

Sep 23, 2022

·

Stayed 1 night

設備、スタッフの対応とても良いただ、宿泊当日が台風接近で夜景がよく見えなかった事が、残念でした。また機会があれば是非。

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10

Juyoung

Nov 19, 2025

·

Stayed 3 nights

직원도 매우 친절하고 complimentary amenities 가 다 너무 좋아 지불한 호탤비가 아깝지 않았습니다. 짐도 24시간 개방해서 더욱 좋았습니다.

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10

Dimitri

Oct 25, 2025

·

Stayed 1 night

Fantastic hotel, staff went above and beyond to make our stay amazing.Momoko Uchino made our check in process seamless. The restaurant is excellent and topped off with night cap cocktails at the roof top bar was the cherry on the cake. Highly recommend!

10

Daniel

Nov 18, 2024

·

Stayed 2 nights

Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews often note very clean rooms and attentive housekeeping. One guest reported a bathtub drain issue.

Related guest reviews

8

Tomoaki

Apr 24, 2023

·

Stayed 1 night

景観もよく、ラウンジの雰囲気など非常に良好でした。お風呂の栓を抜こうとしたところ、栓がもどらなくなり、それ以上入浴できなくなったことが減点です。

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10

Justin

Nov 20, 2022

·

Stayed 2 nights

Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.

6

Kanna

May 1, 2022

·

Stayed 1 night

部屋の掃除が行き届いていて、快適に過ごせました。

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10

Joanna

Jul 21, 2024

·

Stayed 5 nights

Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.

10

hidenobu

Mar 9, 2023

·

Stayed 1 night

清潔感が良かったです。

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10

Angel

Jun 21, 2024

·

Stayed 3 nights

Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!

10

Daniel

Nov 18, 2024

·

Stayed 2 nights

Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms earn praise for Japanese-inspired design and especially sweeping Tokyo Tower views; several mention spacious layouts and comfortable baths. A few note smaller rooms or dated decor.

Related guest reviews

10

Kaitlin

May 25, 2025

·

Stayed 2 nights

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!

10

Kevin

Dec 1, 2024

·

Stayed 4 nights

employe services exceptionnal! Room well thinking Concept well thinking

10

Michael

Mar 8, 2023

·

Stayed 6 nights

Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.

10

Lynn

Jun 25, 2023

·

Stayed 4 nights

This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!

10

Adela

Nov 25, 2024

·

Stayed 2 nights

Best view with Tokyo Tower!

10

Jacqueline

Sep 29, 2025

·

Stayed 3 nights

Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).

10

Joanna

Jul 21, 2024

·

Stayed 5 nights

Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.

10

Christian

Nov 13, 2024

·

Stayed 4 nights

Hotel com a melhor vista de Tokyo! Impressionante!! E olha que já fiquei nos principais hotéis da cidade.

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10

Okamura

May 29, 2022

·

Stayed 1 night

ラグジュアリーで素晴らしい眺望のホテル。窓からの東京タワーが圧巻でした。

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10

HWAMOK

Nov 11, 2024

·

Stayed 2 nights

Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive, and efficient, with standout concierge support and smooth check-ins. A few reviews mention lapses—particularly occasional weaker hospitality.

Related guest reviews

10

Kaitlin

May 25, 2025

·

Stayed 2 nights

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!

10

Karen Sukki

Nov 15, 2024

·

Stayed 3 nights

service at it's best!!! will definitely come back!

10

Cyriac

Jul 21, 2025

·

Stayed 2 nights

Outstanding all around - one of the best places to stay in Tokyo, hands down. Japanese zen style design, exceptionally friendly staff.

4

YOSHITAKA

Apr 25, 2022

·

Stayed 1 night

オープン直後に宿泊しましたが、何もサービスが進化しないホテルもう泊まらないな

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6

Hiroyuki

Oct 22, 2022

·

Stayed 1 night

ホスピタリティが薄い

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10

Jacqueline

Sep 29, 2025

·

Stayed 3 nights

Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).

10

Alessandro

Jul 19, 2025

·

Stayed 3 nights

Absolutely amazing Staff so warm and thoughtful which always makes for an amazing experience 🙏

10

HIRONOBU

May 26, 2022

·

Stayed 1 night

ホテルは素晴らしいルーフトップバーもとても大好きですが、バーのスタッフはホテルほどのクオリティはないかな反省してるかな？

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10

Bernd

Apr 9, 2023

·

Stayed 2 nights

This was the 4th hotel during our Japan tour and it was simply the best experience in Tokyo so far. Knowing the Park Hyatt Tokyo, I had the hope that the Annas creates a similar feeling with a little bit of a more modern, contemporary twist. We were blown away by the friendliness and efficiency of the staff that welcomed us and our three teenager with a maximum of attention and warmth.

10

Dimitri

Oct 25, 2025

·

Stayed 1 night

Fantastic hotel, staff went above and beyond to make our stay amazing.Momoko Uchino made our check in process seamless. The restaurant is excellent and topped off with night cap cocktails at the roof top bar was the cherry on the cake. Highly recommend!

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AI-generated summary based on recent guest reviews

Location

Convenient for the subway and Ginza, and often described as central or great. One review says the area feels quieter and slightly less central, though still workable.

Related guest reviews

10

Sri

Mar 13, 2025

·

Stayed 3 nights

Beautiful property with great service and close proximity to subway and restaurants.

10

Kaitlin

May 25, 2025

·

Stayed 2 nights

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!

10

Michael

Mar 8, 2023

·

Stayed 6 nights

Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.

10

Justin

Nov 20, 2022

·

Stayed 2 nights

Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.

8

Eileen

Jun 13, 2023

·

Stayed 1 night

Bonita arquitectura y ubicación muy buena

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10

Daniel

Nov 18, 2024

·

Stayed 2 nights

Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining, including the sushi restaurant and rooftop bar, receive strong praise. One guest wished for more snack choices.

Related guest reviews

10

Ruizheng

Apr 22, 2024

·

Stayed 2 nights

I like the staff and the top roof bar

10

Jacqueline

Sep 29, 2025

·

Stayed 3 nights

Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).

10

Ching Yee Elaine

Dec 8, 2025

·

Stayed 2 nights

Should have more choices of snacks

10

MINHYE

Aug 14, 2022

·

Stayed 1 night

朝食が素晴らしかったです！

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10

HIRONOBU

May 26, 2022

·

Stayed 1 night

ホテルは素晴らしいルーフトップバーもとても大好きですが、バーのスタッフはホテルほどのクオリティはないかな反省してるかな？

Translate

10

Dimitri

Oct 25, 2025

·

Stayed 1 night

Fantastic hotel, staff went above and beyond to make our stay amazing.Momoko Uchino made our check in process seamless. The restaurant is excellent and topped off with night cap cocktails at the roof top bar was the cherry on the cake. Highly recommend!

10

Angel

Jun 21, 2024

·

Stayed 3 nights

Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!

10

Daniel

Nov 18, 2024

·

Stayed 2 nights

Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$608
February	$648
March	$809
April	$888
May	$737
June	$630
July	$579
August	$595
September	$675
October	$967
November	$1,025
December	$920

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,223	2 $1,048	3 $956
4 $912	5 $1,039	6 $952	7 $876	8 $696	9 $832	10 $1,137
11 $879	12 $728	13 $1,056	14 $1,208	15 $1,378	16 $1,080	17 $1,200
18 $1,154	19 $1,060	20 $1,299	21 $1,119	22 $1,162	23 $1,010	24 $1,138
25 $1,010	26 $1,223	27 $1,133	28 $1,467	29 $1,101	30 $904	31 $751

Andaz Tokyo - A Concept by Hyatt

Prices for Andaz Tokyo - A Concept by Hyatt

Monthly average prices

About this property

Location

Room options

Suite, City View (2 King Beds)

Room, 2 Twin Beds, Bay View

Suite (Andaz)

Deluxe Room, 1 King Bed

Room, 2 Twin Beds (Tower View)

Room, 1 King Bed, Park View

Suite, Bay View (Andaz)

Room, 1 King Bed (Tower View)

Room, 2 Twin Beds

Room, 2 Twin Beds, Park View

Deluxe Room, 1 King Bed (Tower View)

Room, 1 King Bed

Room, 1 King Bed, Bay View

Guest reviews of Andaz Tokyo - A Concept by Hyatt

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Andaz Tokyo - A Concept by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $989	22 $742	23 $710	24 $827	25 $712	26 $1,237
27 $1,150	28 $997	29 $1,009	30 $837