AmeriVu Inn and Suites - Chisago City

Clean room, breakfast was nothing special and when it's gone it's gone.

Well just like everywhere I go I seem to have an issue with my Support dogs not being exempt from fees like it’s stated here! So most don’t claim exemption in their websites or anywhere else so you can imagine the trouble I’m having as I have 2 support animals and I go from planing on no fees to have very high fees! It also starts off my stay with me being portrayed negatively because I just argued with them that why do they claim exemption then when it comes time to check in it’s different! I’ve found that my Registered And Certified PSM Support Animals don’t get to sleep with me anywhere as I book a suite and everytime I’m told they don’t allow pets in those rooms! Then we get booked into stinky pet rooms at Suite prices because they can change it because I book here! So I’ve learned now that it’s hotels.com that says they are exempt when they are not! This property along with most don’t spend the extra pet fee money on cleaning the pet rooms! Our dogs tell us with their nose how clean room is by how much they sniff around! You compile the problem by not properly cleaning the rooms after each stay because most house trained males won’t try marking a spot that’s been properly cleaned! I also know how hard it is to clean up after animals and it’s not fun! Well then if you can’t properly do it then don’t be Pet friendly like you claim because it isn’t at all friendly after we get here and see the conditions!

Hotel and room were nice. Check-in was easy and fast.

Desk clerk was rude and I was not given the accessible room I booked even though I mentioned I booked an accessible room.

For the price that we paid, we were expecting a lot better condition. The pool was freezing water. The hot tub has seen better days. The jets didn’t have any pressure. It smelled like drugs. Not a lot of options for breakfast. Not enough towels for everyone in the room. They were stained and had holes in them.