One Puerto Vallarta Aeropuerto

A small rooftop pool with terrace views is appreciated, though cleanliness and maintenance can lag. Parking is very limited and awkward, elevator/escalator outages occur, luggage carts are lacking, and there is no gym.

Many guests find rooms and bedding clean. However, recurring reports cite damp or smoke odors, mold in showers, worn areas, and occasional lapses like missing towels or slower pool/area cleaning.

Rooms are small and basic but generally comfortable for a short stay, with some quiet despite the airport. Downsides include noisy or weak AC, small TVs, and a lack of in-room extras like a fridge or coffee maker.

Staff are frequently described as friendly and helpful, with efficient assistance for airport needs and some early check-ins. Some guests report slow or disorganized check-in, reservation mix-ups, or unfulfilled requests such as towels.

Outstanding location a 5–10 minute walk from the terminal, with quick access to shops, the marina, and transport. A few note the entrance can be confusing or roads busy to cross.

Complimentary breakfast is often good, with hot items and fruit, but quality, variety, restocking, and start times can be inconsistent. The on-site Skygarden/sky bar receives positive mentions.