Hilton Vallarta Riviera All-Inclusive Resort
$409
/ night
Avg. for November
Prices for Hilton Vallarta Riviera All-Inclusive Resort
Select dates to see prices and availability
$409
/ night
Avg. for November
Monthly average prices
Nightly prices at Hilton Vallarta Riviera All-Inclusive Resort average $314 in October, the cheapest month, and $423 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $414 |
| February | $423 |
| March | $379 |
| April | $373 |
| May | $368 |
| June | $338 |
| July | $356 |
| August | $327 |
| September | $321 |
| October | $314 |
| November | $409 |
| December | $406 |
J
F
M
A
M
J
J
A
S
O
Nov · $409
N
D
Most expensive: February (~$423)
Cheapest: October (~$314)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a 24-hour fitness center.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a 24-hour fitness center.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Dining
Grab a bite to eat at Vela, a beachfront restaurant, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Rooms
Make yourself at home in one of the 444 individually decorated guestrooms, featuring free minibar items and espresso makers. Rooms have private balconies. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Location
Located in Puerto Vallarta (South Zone), Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is steps from Bay of Banderas and a 5-minute drive from Los Muertos Pier.
What's nearby
Bay of Banderas(0.1 miles)
Punta Negra Beach(0.6 miles)
Playa Palmares(1.1 miles)
Playa Estaca(1.3 miles)
Conchas Chinas Beach(1.6 miles)
Garza Blanca Beach(1.6 miles)
Lindomar Beach(1.7 miles)
Playa Esmerelda(2 miles)
Playa de los Muertos(2.5 miles)
Olas Altas Street(2.7 miles)
Los Muertos Pier(2.8 miles)
Olas Altas Farmers Market(3 miles)
Olas Altas Beach(3 miles)
Galleria Dante(3.1 miles)
Ambos Galeria de Arte y Artefactos(3.1 miles)
The preferred airport for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)(11 miles)
Location
Carretera Barra de Navidad Km 4.5, South Zone, Mismaloya, Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
Bay of Banderas (0.1 miles)
Punta Negra Beach (0.6 miles)
Playa Palmares (1.1 miles)
Playa Estaca (1.3 miles)
Conchas Chinas Beach (1.6 miles)
Garza Blanca Beach (1.6 miles)
Room options
12
Suite, 1 King Bed, Balcony, Oceanfront
Room details
1 King Bed
Sleeps 3
1087 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
11
Room, 2 Queen Beds, Balcony, Ocean View
Room details
2 Queen Beds
Sleeps 4
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
17
Suite, 1 King Bed, Ocean View
Room details
1 King Bed
Sleeps 3
1561 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
14
Standard Room, 2 Queen Beds, Balcony, Oceanfront
Room details
2 Queen Beds
Sleeps 4
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
13
Standard Room, 1 King Bed, Balcony, Oceanfront
Room details
1 King Bed
Sleeps 3
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
16
Presidential Suite, 1 King Bed
Room details
1 King Bed
Sleeps 3
2088 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
14
Room, 1 King Bed, Balcony, Ocean View
Room details
1 King Bed
Sleeps 3
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
11
Premier Room, 1 King Bed, Oceanfront
Room details
1 King Bed
Sleeps 2
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
16
Premier Room, 2 Queen Beds, Balcony, Oceanfront
Room details
2 Queen Beds
Sleeps 4
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Suite, Multiple Beds, Ocean View
Room details
1 King Bed
and 2 Queen Beds
Sleeps 6
1625 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
18
Room, 1 King Bed, Mobility Accessible, Balcony (Roll-In Shower)
Room details
1 King Bed
Sleeps 3
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
12
Premier Room, 1 King Bed, Balcony, Oceanfront
Room details
1 King Bed
Sleeps 3
538 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Hilton Vallarta Riviera All-Inclusive Resort
8.7
Fabulous
Based on 1,313 verified reviews
Who stays here?
Business
6%
Couple
64%
Family
10%
Group
16%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Hilton Vallarta Riviera All-Inclusive Resort, many guests praise friendly, attentive staff, ocean views from all rooms, a calm, swimmable beach, and plenty of daily activities, while feedback on food, maintenance, and restaurant access is mixed.
Read moreWas this helpful?
What guests think
At Hilton Vallarta Riviera All-Inclusive Resort, many guests praise friendly, attentive staff, ocean views from all rooms, a calm, swimmable beach, and plenty of daily activities, while feedback on food, maintenance, and restaurant access is mixed.
Families appreciate abundant activities, kids areas, and daytime entertainment. Common frustrations include difficulty securing dinner reservations, occasional venue closures or upcharges, slow or inconsistent pool bar service, and food that ranges from excellent to bland. Several reviews mention pool maintenance and periodic main-pool closures causing crowding, plus intermittent musty odors or minor in-room issues, while the location is a short taxi or Uber ride from town. Expect sweeping ocean views and a fun, family-friendly vibe, with some trade-offs in dining logistics and maintenance.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Calm, swimmable beach with a protective rock break and lots of daily activities; many praise the spa and overall pool scene. Repeated reports note pool maintenance and tiling issues, and several stays coincided with the main pool being closed, leading to crowding.
Related guest reviews
8
Jennifer
Oct 18, 2025
·
Stayed 7 nights
Although facilities, food, and staff were all excellent, there was no mention of the main pool being closed for renovation as of September 2025, so all guests including children were using the smaller adult pool. It worked out fine and we still had a great time, but it became quite crowded and wasn’t as relaxing. I had specifically booked this hotel due to its adults only pool, so that was a disappointment. It would have been nice to have been given a discount for the spa or some other concession to compensate. Also, our room was quite nice but we were accidentally locked out on our balcony due to a faulty lock on our slider. I suggested that we be moved to a different room, and they instead just told us sorry, just leave your door open when you go outside. The property was definitely not fully booked, so it was a little strange they wouldn’t do more to accommodate for these issues. I do understand there are going to be maintenance issues and things need to be closed for renovations, but I believe that should be disclosed in advance so people can make an informed decision. The restaurant staff were great, in particular Norma and Medardo at the morning buffet (both amazing!). The property is in overall great condition and the beach is great with a rock jetty placed that creates a break for a lovely swimmable beach, which is unique to this coastline. The food was very good, with several rotating restaurants. We would return, but will check first to confirm all pools are open.
Although facilities, food, and staff were all excellent, there was no mention of the main pool being closed for renovation as of September 2025, so all guests including children were using the smaller adult pool. It worked out fine and we still had a great time, but it became quite crowded and wasn’t as relaxing. I had specifically booked this hotel due to its adults only pool, so that was a disappointment. It would have been nice to have been given a discount for the spa or some other concession to compensate. Also, our room was quite nice but we were accidentally locked out on our balcony due to a faulty lock on our slider. I suggested that we be moved to a different room, and they instead just told us sorry, just leave your door open when you go outside. The property was definitely not fully booked, so it was a little strange they wouldn’t do more to accommodate for these issues. I do understand there are going to be maintenance issues and things need to be closed for renovations, but I believe that should be disclosed in advance so people can make an informed decision. The restaurant staff were great, in particular Norma and Medardo at the morning buffet (both amazing!). The property is in overall great condition and the beach is great with a rock jetty placed that creates a break for a lovely swimmable beach, which is unique to this coastline. The food was very good, with several rotating restaurants. We would return, but will check first to confirm all pools are open.
10
Rachel
Jul 4, 2025
·
Stayed 6 nights
Favourite Hilton employees - HUGO & BLANCA! Made us feel like family every day. Aquafit every day at noon & we didn't miss one class. Do not miss is the Silent Disco! Lots of lawn chairs around pool. Resort was very clean! Staff are extremely attentive and friendly. Beautiful sandy beach right down the stairs from pool area. Food was excellent! Buffet was delicious & a la carte restaurants even better! Karen was great at Sunan and Brayan at Asian Fusion. Check-in experience super fast and easy. A/C wasn't working in our room, but maintenance staff came promptly & fixed it. Ocean view room so beautiful. Fell asleep each night listening to the waves. A TON of activities all day long. You will never be bored. Kids club is right off pool & looked very large and fun! Fully equipped & clean gym. Excellent live entertainment each night. Sky Bar is amazing with cool and hot pools. Minimal vendors on beach who are respectful. Wifi great everywhere. User-friendly resort app. I want to bring my kids back here some day soon! Highly recommend this resort.
Favourite Hilton employees - HUGO & BLANCA! Made us feel like family every day. Aquafit every day at noon & we didn't miss one class. Do not miss is the Silent Disco! Lots of lawn chairs around pool. Resort was very clean! Staff are extremely attentive and friendly. Beautiful sandy beach right down the stairs from pool area. Food was excellent! Buffet was delicious & a la carte restaurants even better! Karen was great at Sunan and Brayan at Asian Fusion. Check-in experience super fast and easy. A/C wasn't working in our room, but maintenance staff came promptly & fixed it. Ocean view room so beautiful. Fell asleep each night listening to the waves. A TON of activities all day long. You will never be bored. Kids club is right off pool & looked very large and fun! Fully equipped & clean gym. Excellent live entertainment each night. Sky Bar is amazing with cool and hot pools. Minimal vendors on beach who are respectful. Wifi great everywhere. User-friendly resort app. I want to bring my kids back here some day soon! Highly recommend this resort.
6
Aneesah
Oct 14, 2025
·
Stayed 4 nights
Small resort. There wasn’t much to do since It rained. The buffet serves the same food daily and it was below average. Only one pool was working. The other was under construction. The hot tub at the sky bar was closed due to a private event. When we were finally able to use it, the water wasn’t warm. The staff is very nice and the resort is clean. Overpriced for the experience.
Small resort. There wasn’t much to do since It rained. The buffet serves the same food daily and it was below average. Only one pool was working. The other was under construction. The hot tub at the sky bar was closed due to a private event. When we were finally able to use it, the water wasn’t warm. The staff is very nice and the resort is clean. Overpriced for the experience.
8
Marcos E.
Sep 16, 2025
·
Stayed 3 nights
Great super clear resort, service was outstanding everyone was super friendly and accommodating. Nice hotel room with excellent view of the ocean. The hotel beach was awesome, excellent for relaxing in the water with the large water break. However, Very noisy due to resurfacing of the large pool. All restaurants were nice, however sitting was very limited for dinner dining. One restaurant was closed also due to remodeling. Overall, great resort and we would totally recommend and use again once all the construction is completed.
Great super clear resort, service was outstanding everyone was super friendly and accommodating. Nice hotel room with excellent view of the ocean. The hotel beach was awesome, excellent for relaxing in the water with the large water break. However, Very noisy due to resurfacing of the large pool. All restaurants were nice, however sitting was very limited for dinner dining. One restaurant was closed also due to remodeling. Overall, great resort and we would totally recommend and use again once all the construction is completed.
10
Heidy
Aug 10, 2025
·
Stayed 7 nights
The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot.
The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot.
10
Cassandra
Sep 28, 2025
·
Stayed 4 nights
The Spa was outstanding. Not the largest and I've been to others with more amenities but the service was amazing. My mom, sister and I loved it so much we did treatments the next day as well. Everyone was extra attentive and our
The Spa was outstanding. Not the largest and I've been to others with more amenities but the service was amazing. My mom, sister and I loved it so much we did treatments the next day as well. Everyone was extra attentive and our
10
julie
Jul 30, 2025
·
Stayed 7 nights
The staff is terrific from check in to check out. Very attentive and friendly. I thought the food was very good, varied and always available. We mostly visited the buffet, my husband prefers this over the dining experience. The restaurants were open air it was very warm for dinner reservations. Pool and bar staff were great. I highly recommend floating out in the bay, warm water, gentle waves, so relaxing. I do believe the pools are due for an update as the tiling is worn and missing in some spots. I’d also like to see the playroom have longer hours for the littles. It was very difficult to walk by with our two year old who couldn’t go in when she saw other children playing inside. They were only allowed in twice daily during posted hours. We learned the hours and avoided walking past during off times. Overall it’s a great resort, with friendly hard working staff, comfortable beds), good food, and a beautiful beach location. Our family of eight (2-72) had a great time.
The staff is terrific from check in to check out. Very attentive and friendly. I thought the food was very good, varied and always available. We mostly visited the buffet, my husband prefers this over the dining experience. The restaurants were open air it was very warm for dinner reservations. Pool and bar staff were great. I highly recommend floating out in the bay, warm water, gentle waves, so relaxing. I do believe the pools are due for an update as the tiling is worn and missing in some spots. I’d also like to see the playroom have longer hours for the littles. It was very difficult to walk by with our two year old who couldn’t go in when she saw other children playing inside. They were only allowed in twice daily during posted hours. We learned the hours and avoided walking past during off times. Overall it’s a great resort, with friendly hard working staff, comfortable beds), good food, and a beautiful beach location. Our family of eight (2-72) had a great time.
10
Leanne
Nov 17, 2025
·
Stayed 9 nights
The pool was enjoyable. I participated in the aqua aerobics and I loved it. Blanca one of the instructors had great style and enthusiasm! Great beach-the rocky water break made swimming and wading very safe. Short walk from the pool onto the beach. The staff were amazing! I celebrated my birthday and Esmeralda, Rosario and Pedro sang happy birthday and brought me a dessert at breakfast! All of the server staff were so happy and helpful!
The pool was enjoyable. I participated in the aqua aerobics and I loved it. Blanca one of the instructors had great style and enthusiasm! Great beach-the rocky water break made swimming and wading very safe. Short walk from the pool onto the beach. The staff were amazing! I celebrated my birthday and Esmeralda, Rosario and Pedro sang happy birthday and brought me a dessert at breakfast! All of the server staff were so happy and helpful!
6
Alejandra
Sep 17, 2025
·
Stayed 3 nights
Deberían avisar que una de las las albercas no funciona ya que solo había 1 y todo el mundo estaba ahí. Lo que queríamos era tranquilidad y no lo tuvimos. No nos pudimos ni meter a la la alberca. Además al comprar en Expedía nos comentaron que eran dos camas queen pero al llegar nos dijeron que eran más pequeñas que una matrimonial.
Deberían avisar que una de las las albercas no funciona ya que solo había 1 y todo el mundo estaba ahí. Lo que queríamos era tranquilidad y no lo tuvimos. No nos pudimos ni meter a la la alberca. Además al comprar en Expedía nos comentaron que eran dos camas queen pero al llegar nos dijeron que eran más pequeñas que una matrimonial.
10
Daria
Jul 10, 2025
·
Stayed 2 nights
This resort was everything we hoped for and more. The beach is absolutely beautiful-clean, relaxing, and picture-perfect. We especially enjoyed the complimentary kayaks, and Israel from the staff was amazing. He walked us through everything, gave clear safety instructions, and made the whole experience fun and easy. The food is a true highlight. There are multiple restaurants to choose from, including seafood, a steakhouse, and international options, all of which can be reserved right from your phone. Every meal was delicious, and the quality was consistently top-notch. We also had a fantastic dinner for Easter-it was beautifully done and made the holiday extra special. Daily entertainment kept things lively without being overwhelming, and the kids club gave us a chance to relax while knowing the little ones were having fun and being well taken care of. The spa is a must-so peaceful and luxurious. The Enclave Lounge was another standout with its quiet atmosphere, great food and drinks, and excellent service. Our room on the 12th floor had breathtaking views, and the in-room dining was always prompt and perfectly prepared. The bars throughout the resort were fun, with a wide selection of drinks and friendly bartenders who made great cocktails. Every staff member we encountered was professional, kind, and truly cared about making our stay memorable. Whether you're looking to relax, enjoy amazing food, or have fun with the family, this resort has it all.
This resort was everything we hoped for and more. The beach is absolutely beautiful-clean, relaxing, and picture-perfect. We especially enjoyed the complimentary kayaks, and Israel from the staff was amazing. He walked us through everything, gave clear safety instructions, and made the whole experience fun and easy. The food is a true highlight. There are multiple restaurants to choose from, including seafood, a steakhouse, and international options, all of which can be reserved right from your phone. Every meal was delicious, and the quality was consistently top-notch. We also had a fantastic dinner for Easter-it was beautifully done and made the holiday extra special. Daily entertainment kept things lively without being overwhelming, and the kids club gave us a chance to relax while knowing the little ones were having fun and being well taken care of. The spa is a must-so peaceful and luxurious. The Enclave Lounge was another standout with its quiet atmosphere, great food and drinks, and excellent service. Our room on the 12th floor had breathtaking views, and the in-room dining was always prompt and perfectly prepared. The bars throughout the resort were fun, with a wide selection of drinks and friendly bartenders who made great cocktails. Every staff member we encountered was professional, kind, and truly cared about making our stay memorable. Whether you're looking to relax, enjoy amazing food, or have fun with the family, this resort has it all.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and public areas clean, but cleanliness is inconsistent. Several reviews cite musty odors, pests (including roaches), and occasional lapses in upkeep of halls, stairs, and pool surrounds.
Related guest reviews
10
Adriana
Nov 1, 2025
·
Stayed 3 nights
Clean, food is delicious abd most importantly the staff are super friendly
Clean, food is delicious abd most importantly the staff are super friendly
2
Virginia
Oct 26, 2025
·
Stayed 6 nights
We had high expectations when booking this Hilton, especially since it was advertised as a four-star, all-inclusive hotel. Unfortunately, our experience was very disappointing. While the staff were kind and helpful, the property itself fell far below expectations. From the moment we arrived, there was a strong, unpleasant smell throughout the hotel. We changed rooms three times, but the issue persisted in every one. The rooms were not very clean, the sinks were clogged, and the bathrooms didn’t drain properly. Overall, the facilities felt outdated and poorly maintained, which was surprising and frustrating considering the Hilton name and the high price we paid. We ultimately decided to leave and stay at another hotel, as we simply couldn’t remain in those conditions. It’s unfortunate, because the staff truly tried to help, but the hotel itself needs serious attention and renovation to meet the quality guests expect
We had high expectations when booking this Hilton, especially since it was advertised as a four-star, all-inclusive hotel. Unfortunately, our experience was very disappointing. While the staff were kind and helpful, the property itself fell far below expectations. From the moment we arrived, there was a strong, unpleasant smell throughout the hotel. We changed rooms three times, but the issue persisted in every one. The rooms were not very clean, the sinks were clogged, and the bathrooms didn’t drain properly. Overall, the facilities felt outdated and poorly maintained, which was surprising and frustrating considering the Hilton name and the high price we paid. We ultimately decided to leave and stay at another hotel, as we simply couldn’t remain in those conditions. It’s unfortunate, because the staff truly tried to help, but the hotel itself needs serious attention and renovation to meet the quality guests expect
10
Francisco
Oct 29, 2025
·
Stayed 4 nights
Room were very clean Location is amazing
Room were very clean Location is amazing
6
Lynnette
Oct 27, 2025
·
Stayed 5 nights
Rooms - only made beds 2 times; cleaned floors once and removed the cockroach on Saturday; Had to ask for towel, washcloths, and hand towels 2 times. Never replaced the coffee or tea in the room for 5 days
Rooms - only made beds 2 times; cleaned floors once and removed the cockroach on Saturday; Had to ask for towel, washcloths, and hand towels 2 times. Never replaced the coffee or tea in the room for 5 days
4
Janie
Oct 19, 2025
·
Stayed 3 nights
I would not stay in this hotel again. The bathroom had a roach, the pool had mold around it and looks old. The mirror in the room was dirty. The room smelled like humidity. The one thing that was good was the staff, everyone was great and had good customer service in the restaurants.
I would not stay in this hotel again. The bathroom had a roach, the pool had mold around it and looks old. The mirror in the room was dirty. The room smelled like humidity. The one thing that was good was the staff, everyone was great and had good customer service in the restaurants.
8
Gail
Nov 17, 2025
·
Stayed 4 nights
The staff was very nice, our room was clean on the inside. I did not feel the halls & lobby area were not very clean. Now the breakfast buffet was good our service was impeccable. We love Norma..💕 as of the room service and other restaurants we did not like the food whatsoever and we went into town and ate.
The staff was very nice, our room was clean on the inside. I did not feel the halls & lobby area were not very clean. Now the breakfast buffet was good our service was impeccable. We love Norma..💕 as of the room service and other restaurants we did not like the food whatsoever and we went into town and ate.
6
Chloe
Aug 12, 2025
·
Stayed 1 night
The food options are limited and quite plain, nothing special. There were bugs around the food, which was unpleasant. The room is nice with a great view, but it feels a bit humid. The dehumidifier is quite loud, which can be disturbing.
The food options are limited and quite plain, nothing special. There were bugs around the food, which was unpleasant. The room is nice with a great view, but it feels a bit humid. The dehumidifier is quite loud, which can be disturbing.
8
Manuel
Aug 3, 2024
·
Stayed 7 nights
Pool area restroom is unkept and always wet, stairways are super stinky and filthy. The furniture in our room is rusty and falling apart. The mini bar refrigerator wasn’t working. Our room did not get cleaned the day before we left. The location is great, the beach is semi private and clean. The views are spectacular, the staff is very helpful, friendly and professional except for the younger staff handing out the beach towels. The food is good and the waiters are always friendly and helpful.
Pool area restroom is unkept and always wet, stairways are super stinky and filthy. The furniture in our room is rusty and falling apart. The mini bar refrigerator wasn’t working. Our room did not get cleaned the day before we left. The location is great, the beach is semi private and clean. The views are spectacular, the staff is very helpful, friendly and professional except for the younger staff handing out the beach towels. The food is good and the waiters are always friendly and helpful.
2
Darin
Jan 25, 2025
·
Stayed 1 night
This is the dirtiest resort that I've been to. There are worse, I'm sure, but to be a Hilton and be this dirty is pretty sad
This is the dirtiest resort that I've been to. There are worse, I'm sure, but to be a Hilton and be this dirty is pretty sad
10
Patricia
Nov 30, 2025
·
Stayed 5 nights
The room was spotless. The bathrooms throughout and common areas were maintained clean all the time. All the staff were friendly and courteous. The food was excellent. Our family stay was great!
The room was spotless. The bathrooms throughout and common areas were maintained clean all the time. All the staff were friendly and courteous. The food was excellent. Our family stay was great!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and spacious with balconies and wide ocean views. Some guests report musty smells, dated elements, noise from lobby/bars, and maintenance issues such as balky locks, shower drainage, A/C, or limited TV features; Wi-Fi reliability varies.
Related guest reviews
8
Jennifer
Oct 18, 2025
·
Stayed 7 nights
Although facilities, food, and staff were all excellent, there was no mention of the main pool being closed for renovation as of September 2025, so all guests including children were using the smaller adult pool. It worked out fine and we still had a great time, but it became quite crowded and wasn’t as relaxing. I had specifically booked this hotel due to its adults only pool, so that was a disappointment. It would have been nice to have been given a discount for the spa or some other concession to compensate. Also, our room was quite nice but we were accidentally locked out on our balcony due to a faulty lock on our slider. I suggested that we be moved to a different room, and they instead just told us sorry, just leave your door open when you go outside. The property was definitely not fully booked, so it was a little strange they wouldn’t do more to accommodate for these issues. I do understand there are going to be maintenance issues and things need to be closed for renovations, but I believe that should be disclosed in advance so people can make an informed decision. The restaurant staff were great, in particular Norma and Medardo at the morning buffet (both amazing!). The property is in overall great condition and the beach is great with a rock jetty placed that creates a break for a lovely swimmable beach, which is unique to this coastline. The food was very good, with several rotating restaurants. We would return, but will check first to confirm all pools are open.
Although facilities, food, and staff were all excellent, there was no mention of the main pool being closed for renovation as of September 2025, so all guests including children were using the smaller adult pool. It worked out fine and we still had a great time, but it became quite crowded and wasn’t as relaxing. I had specifically booked this hotel due to its adults only pool, so that was a disappointment. It would have been nice to have been given a discount for the spa or some other concession to compensate. Also, our room was quite nice but we were accidentally locked out on our balcony due to a faulty lock on our slider. I suggested that we be moved to a different room, and they instead just told us sorry, just leave your door open when you go outside. The property was definitely not fully booked, so it was a little strange they wouldn’t do more to accommodate for these issues. I do understand there are going to be maintenance issues and things need to be closed for renovations, but I believe that should be disclosed in advance so people can make an informed decision. The restaurant staff were great, in particular Norma and Medardo at the morning buffet (both amazing!). The property is in overall great condition and the beach is great with a rock jetty placed that creates a break for a lovely swimmable beach, which is unique to this coastline. The food was very good, with several rotating restaurants. We would return, but will check first to confirm all pools are open.
8
Ka Jung
Mar 18, 2025
·
Stayed 4 nights
Food was a hit or miss depending on which restaurant you hit up. Compared to other all-inclusive resorts we've frequented, the buffet was not open every meal and did not have as much variety, but the breakfast quesadilla station did make up for it every morning. Room was much nicer compared to other properties, but my shower kept flooding, not sure if it was due to poor design of the glass door opening. The balcony was very nice and larger than most. Mini bar snacks and drinks were minimal compared to other resorts. We did enjoy the onsite Starbucks cafe and market. The Starbucks cafe drinks were extra but the market had some desserts, fruit cups, sandwiches, and salads if you didn't want to wait for room service late at night. Entertainment and activities were a great touch. There seemed to be something interesting and different offered our whole trip. Spa experience was my favorite. We did the Experience Of The Pacific (included a scrub, mud body wrap, and massage). Service, overall was great from housekeeping/bar/rest staff. Front desk was a bit all over the place. After 3 different interactions, the general consensus is the staff doesn't seem to care for you much if you didn't book with them directly through Hilton Honors. Booking through Expedia, they would not recognize your status (understood we would not receive the points but wanted it on our history so we can reference this property when booking for future trips) and gave very poor attitude and explanation.
Food was a hit or miss depending on which restaurant you hit up. Compared to other all-inclusive resorts we've frequented, the buffet was not open every meal and did not have as much variety, but the breakfast quesadilla station did make up for it every morning. Room was much nicer compared to other properties, but my shower kept flooding, not sure if it was due to poor design of the glass door opening. The balcony was very nice and larger than most. Mini bar snacks and drinks were minimal compared to other resorts. We did enjoy the onsite Starbucks cafe and market. The Starbucks cafe drinks were extra but the market had some desserts, fruit cups, sandwiches, and salads if you didn't want to wait for room service late at night. Entertainment and activities were a great touch. There seemed to be something interesting and different offered our whole trip. Spa experience was my favorite. We did the Experience Of The Pacific (included a scrub, mud body wrap, and massage). Service, overall was great from housekeeping/bar/rest staff. Front desk was a bit all over the place. After 3 different interactions, the general consensus is the staff doesn't seem to care for you much if you didn't book with them directly through Hilton Honors. Booking through Expedia, they would not recognize your status (understood we would not receive the points but wanted it on our history so we can reference this property when booking for future trips) and gave very poor attitude and explanation.
10
Jose
Aug 7, 2025
·
Stayed 3 nights
Amazing beach. Amazing view from the room.
Amazing beach. Amazing view from the room.
10
Emily
May 11, 2025
·
Stayed 3 nights
Overall, I loved my stay at this all-inclusive hotel! The pools and beach were excellent, the food was great, and the views were stunning. The staff was very kind and attentive. I loved the nightly shows and random events throughout the day. I would definitely stay here again! A couple of notes - one of the restaurants was closed the whole time we were there but even when we asked employees, they weren’t aware it was closed. It would have been nice to have a heads up at check-in so we would stop checking to see if it was open! The room smelled pretty musty when the door to the balcony was closed. In a humid environment, I’m sure it’s hard to keep everything dry, but just a note for the more sensitive visitors. Thankfully, we were able to open the door and let the sea breeze in, so this would not be something that would deter me from coming back. A great stay in a great location for a great price.
Overall, I loved my stay at this all-inclusive hotel! The pools and beach were excellent, the food was great, and the views were stunning. The staff was very kind and attentive. I loved the nightly shows and random events throughout the day. I would definitely stay here again! A couple of notes - one of the restaurants was closed the whole time we were there but even when we asked employees, they weren’t aware it was closed. It would have been nice to have a heads up at check-in so we would stop checking to see if it was open! The room smelled pretty musty when the door to the balcony was closed. In a humid environment, I’m sure it’s hard to keep everything dry, but just a note for the more sensitive visitors. Thankfully, we were able to open the door and let the sea breeze in, so this would not be something that would deter me from coming back. A great stay in a great location for a great price.
4
BINH Thai
Oct 5, 2025
·
Stayed 4 nights
The elevators were extremely slow. Internet did not work a few days, could not work
The elevators were extremely slow. Internet did not work a few days, could not work
6
igor
Feb 26, 2025
·
Stayed 4 nights
When we got to the room, the air conditioner and refrigerator didn't work. We had to constantly remind them to refill the water and coffee at least once a day.
When we got to the room, the air conditioner and refrigerator didn't work. We had to constantly remind them to refill the water and coffee at least once a day.
8
Thomas
May 4, 2025
·
Stayed 4 nights
Everything was great especially in the enclave areas! I would definitely recommend upgrading the room to one of the enclave ones. The only complaint I have is its a little crazy that I am paying almost $800 a night for a room and the TV can’t connect to netflix/wifi… We stayed in another hotel on this trip and it was a fraction of the cost plus it was able to have wifi and netflix.
Everything was great especially in the enclave areas! I would definitely recommend upgrading the room to one of the enclave ones. The only complaint I have is its a little crazy that I am paying almost $800 a night for a room and the TV can’t connect to netflix/wifi… We stayed in another hotel on this trip and it was a fraction of the cost plus it was able to have wifi and netflix.
10
Yajaira
Oct 3, 2025
·
Stayed 2 nights
Ocean view room,
Ocean view room,
8
Bruce
Nov 6, 2025
·
Stayed 5 nights
Nice hotel. Rooms were very comfortable and quiet. The balcony was great with a good view. The staff was outstanding. Food was very good. Service at steak restaurant was lacking but every where else, it was good. Staff at breakfast were awesome (Esmerelda and her team). Breakfast was good, but could have used different options daily. The pools were nice. Good service around the pool. The beach and swim area were great. Good snorkeling. Entertainment around the pool was good. Evening entertainment was lacking. The entertainers were good, just seemed like the same show every night with different costumes. And having it in the lobby was very poor, no place to sit or see around the columns.
Nice hotel. Rooms were very comfortable and quiet. The balcony was great with a good view. The staff was outstanding. Food was very good. Service at steak restaurant was lacking but every where else, it was good. Staff at breakfast were awesome (Esmerelda and her team). Breakfast was good, but could have used different options daily. The pools were nice. Good service around the pool. The beach and swim area were great. Good snorkeling. Entertainment around the pool was good. Evening entertainment was lacking. The entertainers were good, just seemed like the same show every night with different costumes. And having it in the lobby was very poor, no place to sit or see around the columns.
4
Monica
Dec 24, 2024
·
Stayed 5 nights
We had an overall good time at the property. The first night our room was right next to the Lobby. There was some event in the lobby till 11 PM and it was very loud till then. We had little kids with us and they were not able to sleep till 11 PM. We asked for a room change and the hotel staff was nice enough to change our room, however, they put us right next to the Mojito lounge which had events going on till 10:30 PM which was louder than the Lobby area. Not sure why we were moved there when the reason we wanted to be moved was to stay in a quieter place. Overall good location though, just not as relaxing in the night as we would have liked it to be.
We had an overall good time at the property. The first night our room was right next to the Lobby. There was some event in the lobby till 11 PM and it was very loud till then. We had little kids with us and they were not able to sleep till 11 PM. We asked for a room change and the hotel staff was nice enough to change our room, however, they put us right next to the Mojito lounge which had events going on till 10:30 PM which was louder than the Lobby area. Not sure why we were moved there when the reason we wanted to be moved was to stay in a quieter place. Overall good location though, just not as relaxing in the night as we would have liked it to be.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly and attentive across beach, pool and restaurants. However, guests also report occasional slow or unhelpful front desk or management responses and delayed pool bar service.
Related guest reviews
4
Po-Ting
Mar 14, 2025
·
Stayed 4 nights
The staff at the hotel was definitely not friendly when they encountered that our reservation was booked via third party. The rooms were not a Hilton standard of cleaniness. Being an all inclusive hotel, we brought peso and USD cash to tip but no one on property had change.
The staff at the hotel was definitely not friendly when they encountered that our reservation was booked via third party. The rooms were not a Hilton standard of cleaniness. Being an all inclusive hotel, we brought peso and USD cash to tip but no one on property had change.
4
Joan
Jan 8, 2026
·
Stayed 9 nights
Room 132 had a horrible smell in it. They changed the air filter which help a bit but it still smelled bad. The management staff was not helpful at all. They either replied no or said ok to problems and did nothing. We were told previsit requests were not received and we had return confirmations from them. Yet they denied it. The food was fair. Reservations are not possible unless you have higher Hilton status.
Room 132 had a horrible smell in it. They changed the air filter which help a bit but it still smelled bad. The management staff was not helpful at all. They either replied no or said ok to problems and did nothing. We were told previsit requests were not received and we had return confirmations from them. Yet they denied it. The food was fair. Reservations are not possible unless you have higher Hilton status.
8
SAURABH ANAND
Nov 30, 2025
·
Stayed 5 nights
Property is small but good. It’s clean, rooms are good and spacious and the hotel has a nice private beach. Restaurant are decent but booking the restaurant is a pain (scan code doesn’t work & you need to book in advance for dinner). Service at the Family pool is extremely slow, so sometimes you might have to go to the adult pool bar just to get a drink. Very few servers who are overwhelmed so the hotel can probably improve here. Room service is very good, they take long time (1 hr) time but deliver good food 24x7. Front desk is very good and considerate. Hotel Taxi service is very good and cheap as well.
Property is small but good. It’s clean, rooms are good and spacious and the hotel has a nice private beach. Restaurant are decent but booking the restaurant is a pain (scan code doesn’t work & you need to book in advance for dinner). Service at the Family pool is extremely slow, so sometimes you might have to go to the adult pool bar just to get a drink. Very few servers who are overwhelmed so the hotel can probably improve here. Room service is very good, they take long time (1 hr) time but deliver good food 24x7. Front desk is very good and considerate. Hotel Taxi service is very good and cheap as well.
10
Mario
Nov 1, 2025
·
Stayed 6 nights
This was our 6th time staying at this property, pretty much the whole staff is nice, but specially the staff at: the beach (Eduardo/Juan/Daniel), the Vella buffet (Norma/Isela/Medardo, and Marcos who makes the omelets), Auma restaurante (Rodrigo/Donovan), Israel working the kayaks, and Eduardo (pechocho) (who was working all over the place), this people went above and beyond to make us feel special, thank you all.
This was our 6th time staying at this property, pretty much the whole staff is nice, but specially the staff at: the beach (Eduardo/Juan/Daniel), the Vella buffet (Norma/Isela/Medardo, and Marcos who makes the omelets), Auma restaurante (Rodrigo/Donovan), Israel working the kayaks, and Eduardo (pechocho) (who was working all over the place), this people went above and beyond to make us feel special, thank you all.
10
maureen
Nov 24, 2025
·
Stayed 7 nights
Friendliest staff I have ever experienced. Love this place. A few amazing people that helped us over and over. Victoria at the spa was nice and was great, Mario at vela was the nicest to our kiddos and really helpful with special requests like bananas for our boys, exael at maxal was kind with great recommendations, muramay/gila/karen at kids corner and el Rincon were so helpful with games, marcos made the best omelets. Isela at vela and Norma at vela were so nice to our 6/4/1 yr old and helpful getting high chair and any food for the. Loved the place.
Friendliest staff I have ever experienced. Love this place. A few amazing people that helped us over and over. Victoria at the spa was nice and was great, Mario at vela was the nicest to our kiddos and really helpful with special requests like bananas for our boys, exael at maxal was kind with great recommendations, muramay/gila/karen at kids corner and el Rincon were so helpful with games, marcos made the best omelets. Isela at vela and Norma at vela were so nice to our 6/4/1 yr old and helpful getting high chair and any food for the. Loved the place.
10
Kimberly
Nov 22, 2025
·
Stayed 2 nights
We had a wonderful stay at the Hilton! Service was fantastic and we would stay there again in a heartbeat.
We had a wonderful stay at the Hilton! Service was fantastic and we would stay there again in a heartbeat.
10
Mary
Oct 5, 2025
·
Stayed 7 nights
Staff was attentive and kind. Staff was the number one asset of the hotel. I was very pleased by the staff and service, food and cleanliness!
Staff was attentive and kind. Staff was the number one asset of the hotel. I was very pleased by the staff and service, food and cleanliness!
10
Amena
Jul 20, 2025
·
Stayed 5 nights
The service was absolutely amazing. The pool service by Daniel was excellent, and the events ran by Blanca and Yadira were fun and kept our group entertained. Location was perfect for our family vacation, thank you for making our trip unforgettable!!
The service was absolutely amazing. The pool service by Daniel was excellent, and the events ran by Blanca and Yadira were fun and kept our group entertained. Location was perfect for our family vacation, thank you for making our trip unforgettable!!
8
Mauro
May 24, 2025
·
Stayed 3 nights
Everything was fine except the front desk his name was Luis. He wasn’t in a professional. I don’t recommend this guy ,
Everything was fine except the front desk his name was Luis. He wasn’t in a professional. I don’t recommend this guy ,
8
Andrea Jean
Mar 29, 2025
·
Stayed 5 nights
I did not like how they did their reservations for dinner time. I stayed for five days and was only able to eat at a restaurant two of the days we had to have the buffet. You booked your reservation on an online app. Every morning when I got up at 8 AM, all the restaurants were totally booked. Evidently you were able to book 3 days out. I have stayed at this resort before and it wasn’t like that for that I will not be staying here ever again. This resort is not in town so it’s not walkable to town to get something to eat.
I did not like how they did their reservations for dinner time. I stayed for five days and was only able to eat at a restaurant two of the days we had to have the buffet. You booked your reservation on an online app. Every morning when I got up at 8 AM, all the restaurants were totally booked. Evidently you were able to book 3 days out. I have stayed at this resort before and it wasn’t like that for that I will not be staying here ever again. This resort is not in town so it’s not walkable to town to get something to eat.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Scenic beachfront setting with a calm cove; several note it’s not very walkable and requires a short taxi or Uber to downtown.
Related guest reviews
8
Stacy
Apr 18, 2025
·
Stayed 5 nights
Very little entertainment especially for kids and teens. Location is remote so had to take an Uber to go anywhere.
Very little entertainment especially for kids and teens. Location is remote so had to take an Uber to go anywhere.
8
Alida
Jun 2, 2024
·
Stayed 1 night
The location is secluded and beautiful! Food and beverages pretty good for an all inclusive and the service is excellent!
The location is secluded and beautiful! Food and beverages pretty good for an all inclusive and the service is excellent!
10
Jennifer
Jul 2, 2024
·
Stayed 4 nights
The property is away from the city center, and therefore, very quiet. The beach was not crowded and had easy access to/from the resort. The surrounding area wasn't groomed very well, but it didn't prevent us from enjoying our stay.
The property is away from the city center, and therefore, very quiet. The beach was not crowded and had easy access to/from the resort. The surrounding area wasn't groomed very well, but it didn't prevent us from enjoying our stay.
10
Kathleen
Feb 18, 2025
·
Stayed 6 nights
It was a great stay but need to drive or get a taxi to PV or to walk off the property. Sea was nice and the overall stay was really good.
It was a great stay but need to drive or get a taxi to PV or to walk off the property. Sea was nice and the overall stay was really good.
8
Armando
Nov 30, 2025
·
Stayed 3 nights
My wife and I really enjoyed our stay. it was our first trip to Mexico and we went with two other couples. The facility was very nice, accommodating, and the staff was pleasant. It was a quick uber to the Malecon. The only reason I gave an overall 4 stars was because there was no accessible food without drying off and entering a restaurant. They did have service around the pool, but that was limited to burgers, wings, and fries. With that said, we would definitely stay again!
My wife and I really enjoyed our stay. it was our first trip to Mexico and we went with two other couples. The facility was very nice, accommodating, and the staff was pleasant. It was a quick uber to the Malecon. The only reason I gave an overall 4 stars was because there was no accessible food without drying off and entering a restaurant. They did have service around the pool, but that was limited to burgers, wings, and fries. With that said, we would definitely stay again!
10
Matthew
Oct 28, 2024
·
Stayed 5 nights
The location of the Hilton was perfect for us. It is south of Downtown along the cliffs. This made the water much cleaner than the beaches downtown. Yet, it was an easy Uber into town when we wanted to go to the Marina for excursions or downtown for shopping/sights. It was also great to take an Uber south for some hiking/waterfalls. As a picky, foodie who tries to eat plant based, I was worried about the food options. But I should not have been. The buffet restaurant had lots of yummy options breakfast, lunch and dinner. Their 4-5 menu restaurants were fairly good too, but I actually preffered the buffet. The Mexican themed restaurant was the best of the menu'd ones. All the staff was super kind and helpful. We participated in some of the included activities too: Karaoke, movie trivia night, water aerobics, kayaking, live music. It was all great. Minor downsides: The desserts were not great. It seemed like they tried to go too fancy. Their cakes and puddings were lacking. Some simple fresh cookies would have been nice at the buffet. They had a family lounge that was open late that made crepes with ice cream which was cool, but the ice cream lacked flavor and the crepes were not great. The sushi restaurant was bad in my opinion. They lacked all the sauces that the menu said they had. No flavor. Also, I would have liked more authentic Mexican food. A street taco option would have been nice.
The location of the Hilton was perfect for us. It is south of Downtown along the cliffs. This made the water much cleaner than the beaches downtown. Yet, it was an easy Uber into town when we wanted to go to the Marina for excursions or downtown for shopping/sights. It was also great to take an Uber south for some hiking/waterfalls. As a picky, foodie who tries to eat plant based, I was worried about the food options. But I should not have been. The buffet restaurant had lots of yummy options breakfast, lunch and dinner. Their 4-5 menu restaurants were fairly good too, but I actually preffered the buffet. The Mexican themed restaurant was the best of the menu'd ones. All the staff was super kind and helpful. We participated in some of the included activities too: Karaoke, movie trivia night, water aerobics, kayaking, live music. It was all great. Minor downsides: The desserts were not great. It seemed like they tried to go too fancy. Their cakes and puddings were lacking. Some simple fresh cookies would have been nice at the buffet. They had a family lounge that was open late that made crepes with ice cream which was cool, but the ice cream lacked flavor and the crepes were not great. The sushi restaurant was bad in my opinion. They lacked all the sauces that the menu said they had. No flavor. Also, I would have liked more authentic Mexican food. A street taco option would have been nice.
10
Mijin
May 9, 2025
·
Stayed 6 nights
It’s clean and beautiful. The beach down a few steps The property doesn’t have anything walkable but there are plenty of taxis and Ubers available.
It’s clean and beautiful. The beach down a few steps The property doesn’t have anything walkable but there are plenty of taxis and Ubers available.
10
Rita
Mar 11, 2025
·
Stayed 9 nights
Perfect location right on the ocean. Close to central Puerto Vallarta for sightseeing and shopping.
Perfect location right on the ocean. Close to central Puerto Vallarta for sightseeing and shopping.
8
James
Dec 16, 2024
·
Stayed 6 nights
Overall it was really nice. The two things I didn’t like was its location from town is pretty far away and there is nothing around the hotel. The worst part was there was a very loud air handler beside my room room that was extremely noisy and made it hard to sleep
Overall it was really nice. The two things I didn’t like was its location from town is pretty far away and there is nothing around the hotel. The worst part was there was a very loud air handler beside my room room that was extremely noisy and made it hard to sleep
8
Shayne
Dec 22, 2024
·
Stayed 7 nights
This Hilton is located about an hour South from the airport. Outside of the resort is nothing. Uber or taxi will get you to downtown. The resort seemed (Dec 14-21) to be mostly couples and families, not a lot of the 20 something crowd. The hotels bars seemed very quiet at 9pm unless there was something (special, ie casino night) going on. The situation of the Hotel prevents the sun from actually shining on the pools until 11:30am. Sun worshippers beware. The staff was excellent (Saul is too good to be true), Love the shore break creating a nice place to swim, some snorkelling too. Food was excellent compared to other Mexican resorts. No real complaints as the rooms were clean and well cared for.
This Hilton is located about an hour South from the airport. Outside of the resort is nothing. Uber or taxi will get you to downtown. The resort seemed (Dec 14-21) to be mostly couples and families, not a lot of the 20 something crowd. The hotels bars seemed very quiet at 9pm unless there was something (special, ie casino night) going on. The situation of the Hotel prevents the sun from actually shining on the pools until 11:30am. Sun worshippers beware. The staff was excellent (Saul is too good to be true), Love the shore break creating a nice place to swim, some snorkelling too. Food was excellent compared to other Mexican resorts. No real complaints as the rooms were clean and well cared for.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food feedback is mixed: many enjoy varied restaurants, strong breakfast options and beachside bites, but others find the buffet repetitive or bland, note upcharges or closures, and struggle to get dinner reservations. A few mention hygiene concerns (birds or bugs) and slow service.
Related guest reviews
10
Sandy
Oct 26, 2025
·
Stayed 7 nights
This property was great. The staff from check-in to pool to restaurant were all so attentive and professional. The location was really beautiful and the beach was amazing to use, swimming in the ocean was a real highlight. We used the pool everyday and even sometime order lunch to our chairs. The restaurants were 10/10, amazing quality food which is why we continue to book the Hilton. We are never disappointed in the food and we want high quality meals and they always deliver!
This property was great. The staff from check-in to pool to restaurant were all so attentive and professional. The location was really beautiful and the beach was amazing to use, swimming in the ocean was a real highlight. We used the pool everyday and even sometime order lunch to our chairs. The restaurants were 10/10, amazing quality food which is why we continue to book the Hilton. We are never disappointed in the food and we want high quality meals and they always deliver!
10
estefania perez
Aug 16, 2025
·
Stayed 3 nights
The food and drinks were delicious ,we really enjoyed
The food and drinks were delicious ,we really enjoyed
4
Joan
Jan 8, 2026
·
Stayed 9 nights
Room 132 had a horrible smell in it. They changed the air filter which help a bit but it still smelled bad. The management staff was not helpful at all. They either replied no or said ok to problems and did nothing. We were told previsit requests were not received and we had return confirmations from them. Yet they denied it. The food was fair. Reservations are not possible unless you have higher Hilton status.
Room 132 had a horrible smell in it. They changed the air filter which help a bit but it still smelled bad. The management staff was not helpful at all. They either replied no or said ok to problems and did nothing. We were told previsit requests were not received and we had return confirmations from them. Yet they denied it. The food was fair. Reservations are not possible unless you have higher Hilton status.
10
Bethany
Jun 13, 2025
·
Stayed 7 nights
Our group of five stayed for seven nights, in two different rooms. Both rooms were well maintained, without any issues, and everyone was comfortable. The buffet was not always open during its posted hours, but it was never difficult to get a table at one of the a la carte restaurants and all the food we had was awesome. Every staff member we encountered was wonderful! The pools were a perfect temperature, and they had lots of entertainment and activities throughout the day. The tile could use some maintenance, but it didn’t affect anything. Our one and only complaint with the resort is the bird situation. There are so many birds around the pool, and thus there was a lot of bird poop in the pool. One day I saw six people attacked by birds. Even the staff was covering their heads with towels and trying to avoid the area. We saw birds walking on the buffet food line in the open air buffet, and even one standing in a bin of cheese at the breakfast tortilla stand. Gross. This is the first resort I’ve been to that didn’t have someone with a hawk to keep these smaller birds away, and it is most definitely needed. That being said, overall our experience was great and we would definitely return. Just need to get those birds taken care of!
Our group of five stayed for seven nights, in two different rooms. Both rooms were well maintained, without any issues, and everyone was comfortable. The buffet was not always open during its posted hours, but it was never difficult to get a table at one of the a la carte restaurants and all the food we had was awesome. Every staff member we encountered was wonderful! The pools were a perfect temperature, and they had lots of entertainment and activities throughout the day. The tile could use some maintenance, but it didn’t affect anything. Our one and only complaint with the resort is the bird situation. There are so many birds around the pool, and thus there was a lot of bird poop in the pool. One day I saw six people attacked by birds. Even the staff was covering their heads with towels and trying to avoid the area. We saw birds walking on the buffet food line in the open air buffet, and even one standing in a bin of cheese at the breakfast tortilla stand. Gross. This is the first resort I’ve been to that didn’t have someone with a hawk to keep these smaller birds away, and it is most definitely needed. That being said, overall our experience was great and we would definitely return. Just need to get those birds taken care of!
10
Heidy
Aug 10, 2025
·
Stayed 7 nights
The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot.
The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot.
6
Jin
Oct 13, 2025
·
Stayed 4 nights
The resort was kind of outdated restaurants were not open because they’re short staffed. One of the bigger pools is closed down, and the rooms are kinda old. The shower has more in it. Food is not good at all. Buffet is horrible. The food is very low quality will not stay there again.
The resort was kind of outdated restaurants were not open because they’re short staffed. One of the bigger pools is closed down, and the rooms are kinda old. The shower has more in it. Food is not good at all. Buffet is horrible. The food is very low quality will not stay there again.
4
Nathalia
Oct 24, 2025
·
Stayed 3 nights
I was very disappointed with my stay. The drinks and food were extremely poor in quality —definitely not worth the price. I would not recommend this hotel unless major improvements are made.
I was very disappointed with my stay. The drinks and food were extremely poor in quality —definitely not worth the price. I would not recommend this hotel unless major improvements are made.
10
Valeree Jo
Oct 14, 2025
·
Stayed 4 nights
This is a great resort! The views are spectacular! Food was excellent staff was excellent Only complaint is that they only have a buffet till noon and I wish they more choices for breakfast and a earlier lunch
This is a great resort! The views are spectacular! Food was excellent staff was excellent Only complaint is that they only have a buffet till noon and I wish they more choices for breakfast and a earlier lunch
6
Chloe
Aug 12, 2025
·
Stayed 1 night
The food options are limited and quite plain, nothing special. There were bugs around the food, which was unpleasant. The room is nice with a great view, but it feels a bit humid. The dehumidifier is quite loud, which can be disturbing.
The food options are limited and quite plain, nothing special. There were bugs around the food, which was unpleasant. The room is nice with a great view, but it feels a bit humid. The dehumidifier is quite loud, which can be disturbing.
8
Andrea Jean
Mar 29, 2025
·
Stayed 5 nights
I did not like how they did their reservations for dinner time. I stayed for five days and was only able to eat at a restaurant two of the days we had to have the buffet. You booked your reservation on an online app. Every morning when I got up at 8 AM, all the restaurants were totally booked. Evidently you were able to book 3 days out. I have stayed at this resort before and it wasn’t like that for that I will not be staying here ever again. This resort is not in town so it’s not walkable to town to get something to eat.
I did not like how they did their reservations for dinner time. I stayed for five days and was only able to eat at a restaurant two of the days we had to have the buffet. You booked your reservation on an online app. Every morning when I got up at 8 AM, all the restaurants were totally booked. Evidently you were able to book 3 days out. I have stayed at this resort before and it wasn’t like that for that I will not be staying here ever again. This resort is not in town so it’s not walkable to town to get something to eat.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Beatriz
3 weeks ago
·
Stayed 4 nights
Since you step in the hotel they make you feel welcome!!! Every staff member was really friendly. Drinks at the swim-up bar were the best!
Since you step in the hotel they make you feel welcome!!! Every staff member was really friendly. Drinks at the swim-up bar were the best!
10
Kendall
Aug 23, 2026
·
Stayed 4 nights
The property and food were great. Staff is amazing. I'm going back in 2 months. The cabanas are worth it . Front desk is so nice.
The property and food were great. Staff is amazing. I'm going back in 2 months. The cabanas are worth it . Front desk is so nice.
6
Joseph
Aug 9, 2026
·
Stayed 1 night
We stayed one night on our way to get to the airport. Arrived at about 11:00 AM and obviously our room wasn’t ready. No problem asked if we could book dinner reservations. They said not until you check in. We were text that our room is ready at 2 PM. Immediately we went to the concierge after checking in he told us we should’ve gotten reservations earlier because there was nothing available at any of the restaurants then informed us the two of the restaurants were closed because it was Tuesday. Our only option was the buffet that was advertise having five different restaurants. Somewhat frustrating.
We stayed one night on our way to get to the airport. Arrived at about 11:00 AM and obviously our room wasn’t ready. No problem asked if we could book dinner reservations. They said not until you check in. We were text that our room is ready at 2 PM. Immediately we went to the concierge after checking in he told us we should’ve gotten reservations earlier because there was nothing available at any of the restaurants then informed us the two of the restaurants were closed because it was Tuesday. Our only option was the buffet that was advertise having five different restaurants. Somewhat frustrating.
10
Stephanie
Jul 16, 2026
·
Stayed 3 nights
Amazing staff!! Super nice, super clean, definitely coming back!!
Amazing staff!! Super nice, super clean, definitely coming back!!
4
Douglas
Jul 15, 2026
·
Stayed 8 nights
We found the property to be dirty. There is a huge bird problem, so bird poop all over cabanas, chairs, and stains from it on pool towels. We upgraded at the property to get a top floor room and access to an exclusive lounge. We had birds dive bombing us when we were out on the balcony. The lounge was nothing special compared to the rest of the areas. The food was absolutely terrible in all restaurants. Would not return.
We found the property to be dirty. There is a huge bird problem, so bird poop all over cabanas, chairs, and stains from it on pool towels. We upgraded at the property to get a top floor room and access to an exclusive lounge. We had birds dive bombing us when we were out on the balcony. The lounge was nothing special compared to the rest of the areas. The food was absolutely terrible in all restaurants. Would not return.
FAQs about Hilton Vallarta Riviera All-Inclusive Resort
Is parking available at the property?
Yes, free valet parking is available on-site.
Is breakfast offered at the hotel?
Breakfast is included as part of the all-inclusive package.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out may incur a fee as well.
What accessibility features are available for guests with disabilities?
The property offers several accessibility features including elevators, wheelchair-accessible facilities, and designated parking. There is also a stair-free path to the entrance and wheelchair availability on-site.
What is the location of the hotel in relation to nearby attractions?
The hotel is located just a minute's drive from Bay of Banderas and 6 minutes from Garza Blanca Beach. It is approximately 6.9 miles from the Cruise Ship Terminal and 2.5 miles from Playa de los Muertos.
Does the hotel have a swimming pool?
Yes, the property features 2 outdoor pools, which are available for guests to enjoy.
Are children allowed at the property?
Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.
Does the hotel provide extra beds or cribs?
The property does not specify the availability of extra beds or cribs, and it is recommended to contact the hotel directly for any specific requests regarding additional sleeping arrangements.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Puerto Vallarta trip?
What do room rates usually look like at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta?
Over the next 60–90 days, room rates at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta typically land around $385 a night for two guests, ranging from $329 to $702 on peak dates.
When is the quietest time to visit Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta?
June is the quietest month to visit the Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta, with demand dropping sharply after spring. December is the busiest month for crowds, so plan for more activity and fuller venues if you travel then.
Which month offers the lowest rates at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta?
September is the cheapest month to stay at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta, averaging $377 a night; February is the priciest month, averaging $499. September’s lower rates come even though June is the quietest month for crowds.
What’s the neighbourhood like around Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta?
Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta sits in Jalisco near beaches like Bay of Banderas, Conchas Chinas Beach and Playa de los Muertos, making it ideal for beach and coastal activities. The hotel also appeals to couples and groups and suits themes such as Luxury, Spa / Relaxation and Adventure.
How do this hotel’s rates compare with other hotels nearby in Puerto Vallarta?
Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta is cheaper than 9 of 17 comparable hotels nearby, with a typical median of $423 a night versus about $450 for peers.
How does the nightly price at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta compare to recent weeks?
The current price at Hilton Vallarta Riviera All-Inclusive Resort in Puerto Vallarta is $338 per night for 2 guests, which is low for this hotel: about 10% below its $385 average over the last 60 days. Most nights over that period fell between $256 and $720.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 357.53161685592653USD
- 2026-11-03: 337.67677000000003USD
- 2026-11-04: 337.5674065150452USD
- 2026-11-05: 337.5674065150452USD
- 2026-11-06: 337.5093636795044USD
- 2026-11-07: 336.81663728073124USD
- 2026-11-08: 336.81663728073124USD
- 2026-11-09: 390.22911500000004USD
- 2026-11-10: 389.52178405471807USD
- 2026-11-11: 390.29234449691774USD
- 2026-11-12: 337.5674065150452USD
- 2026-11-13: 338.794905USD
- 2026-11-14: 490.9672162077332USD
- 2026-11-15: 363.39387500000004USD
- 2026-11-16: 337.6789538574219USD
- 2026-11-17: 334.9990878186035USD
- 2026-11-18: 337.67677000000003USD
- 2026-11-19: 337.67677000000003USD
- 2026-11-20: 338.794905USD
- 2026-11-21: 334.9990878186035USD
- 2026-11-22: 337.5674065150452USD
- 2026-11-23: 338.794905USD
- 2026-11-24: 337.67677000000003USD
- 2026-11-25: 399.0052872775269USD
- 2026-11-26: 404.9345284234619USD
- 2026-11-27: 405.883005USD
- 2026-11-28: 337.67677000000003USD
- 2026-11-29: 337.67677000000003USD
- 2026-11-30: 334.9990878186035USD
- 2026-12-01: 329.849825USD
- 2026-12-02: 337.67677000000003USD
- 2026-12-03: 338.794905USD
- 2026-12-04: 337.5674065150452USD
- 2026-12-05: 338.794905USD
- 2026-12-06: 333.9345255709839USD
- 2026-12-07: 333.9345255709839USD
- 2026-12-08: 333.9345255709839USD
- 2026-12-09: 327.498970730896USD
- 2026-12-10: 338.794905USD
- 2026-12-11: 337.5674065150452USD
- 2026-12-12: 338.794905USD
- 2026-12-13: 338.794905USD
- 2026-12-14: 337.67677000000003USD
- 2026-12-15: 338.794905USD
- 2026-12-16: 338.794905USD
- 2026-12-17: 338.4194180145264USD
- 2026-12-18: 338.794905USD
- 2026-12-19: 337.67677000000003USD
- 2026-12-20: 404.3201137869263USD
- 2026-12-21: 365.630145USD
- 2026-12-22: 366.827444831543USD
- 2026-12-23: 450.60840500000006USD
- 2026-12-24: 556.319217802887USD
- 2026-12-25: 556.319217802887USD
- 2026-12-26: 621.4133536083984USD
- 2026-12-27: 1701.1353934863282USD
- 2026-12-28: 1696.8018014147951USD
- 2026-12-29: 1703.1360798669434USD
- 2026-12-30: 1703.1360798669434USD
- 2026-12-31: 1773.0185619293215USD
- 2027-01-01: 619.2447831884766USD
- 2027-01-02: 601.55663USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in after noon
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Laundry service
Elevator / Lift
Business Center
Valet Parking
Safe-Deposit Box
Activities
Casino
Karaoke
Billiards
Kayaking
Fitness Center (24-hour)
Air Hockey
Beach Toys
Beach Umbrellas
Books
Concerts/Live Shows
Evening Entertainment
Full-Service Spa
Games
Hiking/Biking (nearby)
Outdoor Entertainment Area
Outdoor Furniture
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Table Tennis
Terrace
Turkish Bath/Hammam
Services
Business Center
Elevator / Lift
Safe-Deposit Box
Laundry service
Bicycle Rental
Ballroom
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Space
Laundry Facilities
Private Picnics
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
General
Sauna
Towels
Kids Club
Picnic Area/Tables
Childcare/Babysitting (surcharge)
Barbecue Grill (s)
Children's Club (surcharge)
Children's Games
Children's Toys
Couples/Private Dining
Infant/Toddler Toys
Snack Bar/Deli
Stair-Free Path to Entrance
Supervised Childcare (surcharge)
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Parking
Valet Parking
Internet
Free Wi-Fi