Name: Holiday Inn Express Pocatello by IHG
Address: 200 Via Venitio, Pocatello, Idaho, United States of America, Pocatello, Idaho, US
Price range: $91–$207 per night
Rating: 9.13

What guests think

At Holiday Inn Express Pocatello by IHG, travelers repeatedly praise the friendly, accommodating staff, clean and comfortable rooms, generous breakfast, and scenic hilltop views with convenient freeway access, making it a reliable stop for families, road trippers, and campus visitors.

Set above town, the location is convenient to the freeway but walkable dining is limited and the steep access road can be tricky in snow. Families like the 24 hour pool and hot tub, though several guests report very cold water, strong chemical smells, or nonworking spa jets. While many find the property clean and quiet, inconsistencies crop up, including stained furnishings, occasional bathroom misses, thin walls, and intermittent plumbing or A/C noise. Overall, it suits quick, car based stays and family stopovers; plan ahead for dining and verify key amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests appreciate the 24 hour pool and hot tub; however, several report very cold pool water, strong chemical smells, or hot tub jets not working.

Related guest reviews

8

Kristin

Jun 10, 2025

·

Stayed 1 night

Good hotel! As my kids observed as they walked in to the room, it’s pretty! The front desk attendants were super kind and friendly! Only complaint I had was the pool was really cold and the hot tub was too hot so my 4 kids, who were really looking forward to swimming, struggled.

6

Amanda

Mar 24, 2025

·

Stayed 2 nights

Liked the pretty clean room & linens. Some stains and hidden dust patches, toilet inside could have been improved, but mostly clean. Tub was very clean. Had to figure out the fridge myself. No coffee pot although advertised. Indoor pool was freezing cold. Jets on hot tub didnt work. Very thin walls. Heard EVERYTHING above us. And even across the hall and side room. But mostly running above.

10

Summer

Oct 28, 2024

·

Stayed 2 nights

Room was great, breakfast was great, pool was great, though the chemical smell was pretty strong. Noon checkout was wonderful. Beautiful views. We will be back!

10

Kendra R

Jun 24, 2025

·

Stayed 1 night

The 24 hour pool was nice as we got to the hotel late and the kids had energy to burn.

8

Susan

Jul 26, 2025

·

Stayed 1 night

The swimming pool was 24 hours. Was great. The bathroom In the pool area was terrible. There was poop on the wall. Pee on the toilet. The area was not clean.

8

John

Apr 7, 2025

·

Stayed 2 nights

The hotel is in an excellent location for accessing Pocatello downtown as well as the surrounding area. It has a great view of the valley. The pool and hot tub were both well maintained and so was the fitness center. All were available 24h as well. They have a guest laundry. Breakfast was fine. They served the same thing both days; yogurt, scrambled eggs, potato cubes, sausage links and a small assortment of carbs (cereal, bread, pastries). They had a banana the first day and an apple the second day. The service was prompt and friendly. They also had free cookies at the front desk so that was a nice touch :). I’d recommend it if you’re looking for a convenient and clean place to stay.

10

Eric

Aug 2, 2025

·

Stayed 1 night

I like how the pool is open late. We were swimming until almost midnight! The breakfast bar was excellent and the coffee was really good. Overall a great place to stay.

10

Shawnee

Oct 7, 2024

·

Stayed 1 night

We stayed overnight on Saturday, October 5th for a quick weekend getaway. We were offered a room upgrade at no extra charge, which was very nice. The room was very clean and roomy. The only thing that could have been better was the pull out couch mattress. The mattress was very thin, so the springs were not cushioned at all making it uncomfortable. It worked out fine though. Also, the pool was not heated, so it was very cold to swim in. That didn’t stop the kids from having fun still. We would definitely stay here again in the future.

10

Darren

Dec 28, 2023

·

Stayed 1 night

Liked that the pool/ hot tub is open 24 hours.

8

Nicole

Jul 7, 2023

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Stayed 1 night

Cannot beat the view!!! Staff was amazing! Very clean. They had TVs with a gaming system that the kids really enjoyed (my kids called Super Mario “a fun vintage game” - we felt old!) Plenty of conveniences at the bottom of the hill. Kids enjoyed the pool, but the spa wasn’t working.

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Cleanliness

Rooms and common areas are often described as very clean, yet reviews also mention stained carpets or chairs and occasional bathroom cleanliness lapses, including pool area restrooms.

Related guest reviews

10

Ken

Dec 30, 2025

·

Stayed 1 night

Quiet, very clean and comfortable

6

Callie

Jul 17, 2024

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Stayed 1 night

The staff was very friendly and welcoming. My room was ok except the carpet hadn't been vacuumed and the door for adjoining rooms was unlocked ( I did lock it when I arrived). The pipes for the shower squealed, the alarm clock in the room next door started going off about 5:30am and didn't stop for almost 3 hours. I could hear the man in the next room snoring loudly. I would have preferred a room that wasn't meant for to adjoin as I was traveling alone and it made me feel slightly uncomfortable. The hotel itself is clean and easy to find all amenities. I didn't report any of my issues to the staff as I was staying only one night and didn't feel it necessary to change rooms for one night. I would suggest that the maid service check the alarm clocks when cleaning the rooms to make sure they are turned off when guests leave. I would stay again but would probably request a room without the adjoining door.

10

Dariel

May 27, 2025

·

Stayed 1 night

Very clean and comfortable. Room feels spacious

4

Seth

Jun 22, 2025

·

Stayed 2 nights

Parking and check in was easy staff were friendly. Our rooms AC unit was making a loud noise when running and there were stains in the carpet in the rooms and on the chairs in the breakfasts area

6

Joanne

Sep 23, 2023

·

Stayed 1 night

Staff were friendly. Photos on Expedia are wrong I was expecting a suite with bunk beds, our room had 2 double beds and sofa bed. Our room was clean but the bathtub had black mold and I found some hair in the tub. The area had very limited options for food. I had to drive 20 minutes to get fast food options and shopping.

8

Susan

Jul 26, 2025

·

Stayed 1 night

The swimming pool was 24 hours. Was great. The bathroom In the pool area was terrible. There was poop on the wall. Pee on the toilet. The area was not clean.

6

Summer

Mar 30, 2024

·

Stayed 1 night

Our room was not clean. Bathroom was disgusting. Poop all over toilet.

6

ANDREA

Mar 9, 2025

·

Stayed 1 night

Our room wasn’t ready when we arrived 2 hours after our check-in time. The dining area chairs felt yucky. Some extra love and attention is needed here. Wasn’t our best Holiday Inn Experience:(

4

Jessica

Jun 12, 2023

·

Stayed 1 night

Staff was nice. Our room looked clean but there was a giant bloody bandaid in the shower that we saw as soon as we walked in the room. So gross and clearly shows the shower wasn’t cleaned after the last people were in there. Then the indoor ‘heated’ pool was frigidly cold. My kids were super bummed. So we tried the hot tub. The jets didn’t work either, but it wouldn’t have mattered anyway because it was so scalding hot you couldn’t even sit in it for more than a minute or two max. Pretty disappointing. We book hotels when we travel just for the pool to add some fun after a long days drive. This was a total fail.

10

James

Jul 18, 2025

·

Stayed 1 night

Excellent room. Clean.

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Rooms

Rooms are generally spacious and comfortable, with some offering balconies and views; some guests report thin walls, door or pool noise, and intermittent plumbing or A/C sounds.

Related guest reviews

4

Jay

Jul 14, 2025

·

Stayed 1 night

My room was right by the 24 hr pool. Could hear people coming and going a lot. There was also a high pitched screeching coming from the toilet, or the wall behind the toilet and it continued all night. Would go away for a bit if the toilet was flushed. Made for a REALLY long sleepless night. The bed was also very uncomfortable. The staff were nice. But i will not be staying at this location again.

10

Marcy

Jun 20, 2023

·

Stayed 2 nights

We loved this hotel. The view from our balcony room was incredible. The bed and pillows were so comfortable. All of the staff was friendly and helpful. There are a couple nice restaurants within walking distance but we didn’t have time to try them. I definitely recommend this hotel.

10

Vicki

Jun 3, 2025

·

Stayed 1 night

Liked that the rooms had balconies with views of the mountains.

10

Heather

Dec 6, 2025

·

Stayed 1 night

Friendly staff at check in. Huge room

6

Doug

Dec 2, 2025

·

Stayed 1 night

I’m surprised by the high star rating this location has. Our room had a finicky and noisy toilet (kept running. Then would empty and we had to lift lid to help it refill). They do not have a coffee machine that lets you heat your own water in the room (only meh standard hot water available downstairs. I travel with RO water). Views from dining area were gorgeous but the padded chairs have ominous stains. So I chose to stand.)

10

Maria

Jul 29, 2025

·

Stayed 1 night

The room was very spacious, beds were comfortable and bathroom was clean.

8

Eddie

Feb 9, 2024

·

Stayed 2 nights

Room 232 is right above the front entrance, automatic doors open and close all night

10

Sue Ellen

Oct 11, 2024

·

Stayed 2 nights

The views are amazing! Balcony room was unexpected but appreciated. Really enjoyed our stay and will stay again. The staff were great

4

Chris

Jun 25, 2023

·

Stayed 1 night

Booked this hotel for the balcony, and no chairs on balcony… Walls are paper thin, could hear man peeing. Whoever stayed next door was opening and slamming door shut from the moment we arrived until the day we left.

4

Daniell

Jun 5, 2025

·

Stayed 2 nights

Booked and stayed in the kids suite, kids room was cute. Rooms could be a little more sound proof— I would have loved to not have my kids asking what the noise coming from next door was and having to explain they were being adults and making babies. Bathroom set up is atrocious. None of my children could reach the toilet paper from the toilet. Air conditioner / heater is outdated—if you needed to use it you then had to listen to a motor run loud enough you couldn’t talk to anyone. Pool — someone needs to look at the chlorine ratio to water. So strong your eyes burned, it was hard to see and our family immediately had skin reactions when getting in / out of the pool. Worst problem — plumbing — it screamed all night, I had to continuously get up and flush the toilet and run water in the sink for it to give a 5 minute respite.

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Service

Service is widely praised as friendly, accommodating, and efficient, from check in to problem solving; a few guests experienced booking mismatches or uneven noise enforcement.

Related guest reviews

10

Robin

May 5, 2025

·

Stayed 1 night

We loved the location on the hill and the lady who checked us in (I wish I had her name) was so kind and efficient). Really loved our experience there.

4

Molly

Apr 13, 2025

·

Stayed 3 nights

After severeal very successful stays in the past couple of years, my sister and I will not stay in the Pocatello Holiday Inn again without checking to make sure it won’t be the home to hoards of essentially supervised high school kids. We didn’t get to sleep much before 1 any of the 3 nights we were there: kids in the halls (sitting and talking), kids in adjoining room which we heard referred to by other kids as the “party room” (even my trusty earplugs didn’t help). Despite calls to the front desk each night—where we were advised that “there were a lot if high school students in the hotel” the noise persisted. Perhaps management could put the children on the first 2 floors and save the upstairs for adults? Maybe establish quiet hours after 11. We were getting up at 530 am each day—exhausted. Definitely not the experience we had planned in.

10

David

Mar 23, 2025

·

Stayed 2 nights

Front desk clerk was very helpful and accommodating to our needs for some first floor rooms which was not provided by the original booking site. They allowed us to use the breakfast/lobby area for a group of 12-14 people to visit and meet. Very helpful and accommodating staff and facility.

8

Debby

Jun 20, 2025

·

Stayed 1 night

Our room was changed and we recived two queen beds when i had reserved a king. I did not like that

10

Brandon

May 12, 2025

·

Stayed 1 night

We had a very nice stay. The staff members were very accommodating. We needed an extra blanket and some bandaids, and a staff member found some for us. The breakfast was really good too.

10

Micah

Dec 27, 2025

·

Stayed 1 night

The staff were awesome. Smiles and welcome, coupled with efficient check in. We enjoyed the stay along the road trip.

10

Kristiina

Jul 4, 2025

·

Stayed 1 night

The staff is super helpful and friendly!

6

Lance

Mar 6, 2023

·

Stayed 1 night

The property is a little off the beaten path, not within walking distance of restaurants. The staff were pleasant and efficient. Booked a king size bed, but got two queen beds. Simply too tired to care. Overall, a clean well run property.

8

barry

Sep 22, 2024

·

Stayed 1 night

Booked a Accesibe two queen bed room for my 85 year old. Mother-in-law with a walker—-so we Would have a walk-in shower —- they said they had none —I paid extra for it and when I got there, they said they did not know anything about it. They said it was a Expedia issue and that this happens all the time Of course we were not happy

10

Holly

Aug 5, 2025

·

Stayed 1 night

we had a stuffed animal that went walkabout on our check out. staff stepped up and found the beast. The woman that mans the breakfast buffet needs a raise. she was everywhere all at once. She also was available the day before when we needed some guidance.

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Location

Hilltop setting provides expansive city and mountain views with easy freeway access, but walkable dining is limited and the steep approach can be difficult in snow.

Related guest reviews

10

Fran

Feb 21, 2025

·

Stayed 1 night

Location on top of a hill

10

Karen

Sep 15, 2025

·

Stayed 1 night

Great location, beautiful view. The hotel is clean and the staff are friendly.

10

Mitzi

Feb 15, 2024

·

Stayed 2 nights

Great hotel near the college. Nice lobby area great to visot in. Pool area is great. Breakfast was good with plenty of options and refreshed on a regular basis. No dining within walking distance. Steep hill up to hotel. Light snow the first morning and lots of cars were having trouble on the hill to get up to hotel,

8

John

Apr 7, 2025

·

Stayed 2 nights

The hotel is in an excellent location for accessing Pocatello downtown as well as the surrounding area. It has a great view of the valley. The pool and hot tub were both well maintained and so was the fitness center. All were available 24h as well. They have a guest laundry. Breakfast was fine. They served the same thing both days; yogurt, scrambled eggs, potato cubes, sausage links and a small assortment of carbs (cereal, bread, pastries). They had a banana the first day and an apple the second day. The service was prompt and friendly. They also had free cookies at the front desk so that was a nice touch :). I’d recommend it if you’re looking for a convenient and clean place to stay.

10

Manikantan

Jul 6, 2024

·

Stayed 1 night

Wonderful property on top of a hill

10

George

Sep 25, 2023

·

Stayed 2 nights

Fantastic hotel overlooking Pocatello and Holt Arena. Awesome breakfast and great staff. All you could need in a stay.

10

Sam and April

Jun 23, 2025

·

Stayed 2 nights

Fabulous location with the best view of the city.

10

Lane

Jul 11, 2024

·

Stayed 1 night

Property was easy to locate off the highway. It had a spectacular view

10

Gloria

Oct 10, 2023

·

Stayed 1 night

Very clean, well maintained hotel. Good breakfast options. Friendly staff. Gorgeous views of the mountains and city from the room and dining area, which is also very pretty.

8

heidi

Dec 2, 2022

·

Stayed 19,323 nights

location was good, right off the freeway and easy accesses around town without going into town.

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Dining

Breakfast earns frequent praise for quality, options, and attentive staff; some note limited variety on certain days or stock running out, and a few found items cold or preferred different coffee.

Related guest reviews

10

Al

May 13, 2025

·

Stayed 1 night

Clean, nice amenities, good breakfast and friendly staff!

6

Victoria

Jan 20, 2025

·

Stayed 2 nights

The floors look stained , the breakfast was ok not the best and had rhe same thing the next day. Not worth the extra price will def stay at the cheaper hotel for the same quality

10

Paula

Jun 9, 2025

·

Stayed 1 night

Wonderful stay. Roomis clean, comfortable with nice furnishings. Breakfast available 6am to 10am. Nice choice of breafast food.

10

Brandon

May 12, 2025

·

Stayed 1 night

We had a very nice stay. The staff members were very accommodating. We needed an extra blanket and some bandaids, and a staff member found some for us. The breakfast was really good too.

10

MAJID

Jul 19, 2024

·

Stayed 1 night

Best location overlooking the mountains.Best breakfast and very friendly cafeteria lady. Great coffee,very clean rooms and best views outside.

8

Melanie

Apr 7, 2024

·

Stayed 1 night

We first stayed here for an official visit at ISU. Came back for a spring game and it was nice. I wish people would respect signs and not allow doors to slam. Had asked for no feathered items, yet we still had them. Food service was a bit slow. They were out of several things, which was a bit frustrating. I get that it was a Sunday morning, and… We will be back, I’m sure.

10

Cassy

Jun 2, 2025

·

Stayed 2 nights

Clean. The breakfast was really good. They had different food options each day. Would stay again.

6

Greg

Jan 1, 2026

·

Stayed 1 night

Nice rooms and comfortable. Breakfast was mediocre and cold. Not impressed with the $20 incidental fee that did not appear when booking.

10

Connie

Mar 9, 2025

·

Stayed 1 night

Great hotel. Great breakfast! We❤️HIE!

10

Vincent

Feb 19, 2025

·

Stayed 2 nights

We had an outstanding stay. The staff was extremely helpful, the breakfast had plenty of choices, and the room was spacious and very clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$144
March	$119
April	$131
May	$166
June	$166
July	$164
August	$149
September	$159
October	$158
November	$119
December	$107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $145	3 $135
4 $93	5 $136	6 $139	7 $141	8 $146	9 $135	10 $131
11 $108	12 $140	13 $138	14 $143	15 $143	16 $123	17 $111
18 $91	19 $119	20 $122	21 $126	22 $126	23 $118	24 $108
25 $91	26 $123	27 $126	28 $126	29 $133	30	31 $136

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $170	18 $153	19 $115
20 $92	21 $121	22 $155	23 $155	24 $130	25 $122	26 $123
27 $92	28 $122	29 $131	30

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Roll-In Shower

Standard Room, 2 Queen Beds, Balcony

Suite, 1 King Bed, Accessible Bathtub (Mobility Tub)

Suite, Multiple Beds

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Tub)

Suite, 1 Queen Bed, Accessible (Communication Accessible)

Suite, Multiple Beds, Accessible

Suite, 1 King Bed, Accessible (Communication Accessible)

Suite, 1 King Bed with Sofa Bed

Suite, 1 Queen Bed

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible, Balcony

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Pocatello by IHG

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