Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not mentioned.

Where is the property located in relation to key landmarks?

The hotel is located in Pocatello, within a 5-minute drive of Idaho State University and Standrod Mansion. It is approximately 2.1 miles from Pocatello Idaho Temple and 2.7 miles from Holt Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with 24-hour access.

What are the policies for guests staying with children?

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10.0 per day, and advance request or confirmation is required. Information about cribs is not provided.

Best Western Pocatello Inn

Average nightly price at Best Western Pocatello Inn by month, last 12 months (USD)
Month	Average price
January	$87
February	$106
March	$92
April	$94
May	$122
June	$119
July	$119
August	$113
September	$101
October	$104
November	$91
December	$85

What guests think

At Best Western Pocatello Inn, travelers frequently praise the friendly staff, convenient location near the interstate and restaurants, and family‑friendly touches like the pool, while feedback is mixed about room comfort, cleanliness, and the aging property.

Many guests report clean, comfortable stays, but several describe dirty bathrooms or linens and inconsistent housekeeping. Rooms range from spacious and renovated to small or noisy, with firm beds and loud air conditioners noted by some. Facilities such as a 24-hour pool, hot tub, parking, and the on-site lounge are positives, yet the lack of an elevator and occasional spa or pool issues, plus nearby construction, detract. Overall, expect a convenient stop with friendly service in an older hotel that can be hit or miss.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the 24-hour pool/hot tub, ample parking, and the on-site lounge/bar; pet-friendly access is also appreciated. Drawbacks include no elevator with many stairs, occasional hot tub or pool outages/smells, and construction nearby.

Related guest reviews

10

Scott

Dec 17, 2024

·

Stayed 1 night

Well designed hotel, nice to have restaurant and no time limit on the pool. Most places have to meant rules on that. Decent breakfast. Plenty of parking.

8

Mark

Jun 12, 2024

·

Stayed 1 night

The property is under construction and a lot of noise. I really look forward to sitting in the spa but it would not work and staff did not know how to fix it.

4

Laura

Mar 2, 2024

·

Stayed 1 night

Motel was good, staff was friendly. Hot tub broke and that was our reason for stay. No soak:(

8

Dennis

Aug 16, 2025

·

Stayed 1 night

Nice place good food at the bar

8

David

Apr 27, 2025

·

Stayed 1 night

Frindly staff. Good breakfast. Nice pool and spa.

10

Rochelle

Jan 9, 2025

·

Stayed 1 night

pool is open 24 hours and everything is clean and perfect for families

8

Sandy

Jul 17, 2024

·

Stayed 1 night

There was no elevator and to many stairs and different levels to the floors.

10

Peter

Jul 30, 2023

·

Stayed 1 night

Nice pool area, room and staff

10

Brady

Feb 13, 2025

·

Stayed 4 nights

Pool/Hot Tub/Breakfast

10

Michelle

Mar 22, 2025

·

Stayed 1 night

The kids loved the pool.

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Cleanliness

Feedback is mixed: many mention clean rooms and tidy common areas, while others report dirty bathrooms or linens, bad odors, and uneven vacuuming.

Related guest reviews

2

Jared

Jan 1, 2026

·

Stayed 1 night

Our room was filthy. There were boogers on the walls all over the bathroom and hair on the walls and floor. There was something dry dripping down the wall in the bathroom. The sofa bed mattress was so dirty it made me dry heave, there were so many things in the mattress there was not a clean spot. The door to the bathroom is white but the handprints on the door have made it brown. I have small children and it was stressful trying to keep them from touching anything because it was all so dirty. We pick a hotel with a pool and hot tub for our kids and they didn’t tell us until after check in it was broken. We stayed here before a few years ago and it was a decent stay, good breakfast, fun but cold pool. It was run down but the rooms seemed clean enough. This was disgusting. The staff are amazing, kind and helpful, but I would not stay again.

4

Gina

May 20, 2023

·

Stayed 1 night

Best Western, this was not worth paying $200 for the night. Disappointing for our quick night’s stay! Floor was not clean, room was dark, bath tub was dirty. The beds were uncomfortable. You can feel the springs. We were so tired when we arrived and to be greeted with this room was horrible. I spoke to the host at the reception about this. She said I was not the first person to complain about the same thing. She said she would have her manager Mercedes call me to discuss it but she never called me. The picture used on the site for this hotel is not accurate. Please do better.

6

Amber

Jul 8, 2025

·

Stayed 1 night

The room was not vacuumed and the toilet does not get properly clean. It’s really gross inside and the beds are very hard. Not soft at all.

2

Kimberly

Jul 30, 2023

·

Stayed 1 night

This place was filthy! Do not stay here.

2

Cindy

May 26, 2025

·

Stayed 1 night

Bathroom was still dirty and the room had a weird smell.

6

Brittany

May 13, 2025

·

Stayed 3 nights

I liked how they were able to get my family & I checked in a little sooner than 4. Need more breakfast options, very small breakfast buffet. The comforter we had was dirty. I dont know if it was stained, but they looked like they needed to be washed again. Room didnt really smell clean unop entering the room. The floors are so outdated and gross. Staff was friendly and were willing to help out with anything we needed.

10

Terry

Nov 26, 2025

·

Stayed 3 nights

Professional, Comfortable, Clean

6

Victoria

Jul 27, 2025

·

Stayed 1 night

Housekeeping needs to do a better job of actually cleaning these rooms! Crap on the light switch and bathroom door,hair in the bathtub and on the floor still, toliet paper on the floor,etc. bathroom was gross didn’t look like was cleaned well at all. Check in was really good, front desk staff was super sweet and helpful. Breakfast was good and staff were super nice and helpful. Check out was pretty easy as well. Very close if you want to walk to the gas station for something to drink or a late night snack.

8

Gail

Aug 29, 2025

·

Stayed 1 night

Place is older, but staff was friendly, and room and hotel was clean.

4

Rodney

Mar 29, 2023

·

Stayed 2 nights

So the check in was really good. The Lady at the front desk is very helpful and showed me the best way to access my room. Very nice to have people like that working there. But the room was a different story. The light on the end table was burnt out. The light on the desk was a joke. If you bumped the desk, the light would start blinking like crazy and you had to turn the light off. The room wasn’t very clean when I got there definitely needed vacuuming. Good luck.

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Rooms

Room experiences vary widely, from spacious suites and comfortable setups to small or cramped spaces, thin walls, and loud AC. Beds are often described as firm or uncomfortable, and some areas feel dated.

Related guest reviews

6

Marie

Mar 26, 2024

·

Stayed 1 night

room was very small and faucets were hard to open and close

8

sean

May 10, 2025

·

Stayed 1 night

QUIET

10

Luke

Sep 1, 2025

·

Stayed 1 night

The property is very tidy and well-maintained. The air conditioning unit in our room sounded like a 747 and would kick on every couple of minutes and run for a few more minutes before shutting off. This went on throughout the night. We could’ve turned it off, but then our room would’ve become very warm and stuffy. There may be something wrong with the thermostat. We had to call the front desk to come and get it to turn on for us before going to bed. Queen size bed was small and the comforter and sheets didn’t feel like they were made for the bed. The comforter kept falling off the bed. The mattress was older and not very comfortable. It felt like there were actual bedsprings poking into our back and hips. It’s obvious that the hotel is making gradual improvements to their property. The young lady who greeted us at check in was excellent. She was very knowledgeable, super helpful, and very kind. She made us feel welcome. She needs to be given a raise.

6

Laurel

Jul 15, 2023

·

Stayed 3 nights

The hotel rooms need a little up keep. The air conditioner was clunky and would wake me up in the middle of the night. The best parts about this hotel were the staff. I enjoyed chatting with them. Also nice to have 24 hour pool access.

10

Dolores

Oct 23, 2024

·

Stayed 1 night

Very comfortable and spacious room, which was very much welcomed after an 8 Hour Drive! We make this drive a few times a year… We will be back!

6

Robert

Apr 29, 2024

·

Stayed 2 nights

Very noisy and internet tv worked half the time

10

Teresa

Aug 21, 2025

·

Stayed 1 night

Bed was a little hard. Really enjoyed the location.

6

Paul

Jul 1, 2024

·

Stayed 2 nights

Lost of noise at night. Lots of heavy drinkers in the halls late at night. Room was very small for the furniture in the room. Only closet hanging space was in the bathroom where everything got steamed.

6

Terence

Sep 22, 2024

·

Stayed 1 night

I’ve stayed here many times. This time I was in a noisy and cramped in a corner. I could hear the next room and outside easily.

10

Ashley

Mar 27, 2025

·

Stayed 1 night

We stayed in a king suite and the room was amazing! I loved the closet space in the living room and the the one in the bedroom. Really liked how the room was set up and had the bed tucked away to the side away from the living area. Will book again!

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Service

Staff are frequently praised as friendly, helpful, and accommodating. A few guests encountered rudeness or poor responsiveness.

Related guest reviews

10

Gretchen

May 26, 2024

·

Stayed 1 night

Desi was magnificent. The night before check in I thought I was paying for my room but I accidentally made a second reservation for the night before. Desi worked her magic and the situation was resolved. Thank you Desi for going above and beyond!!!

6

EDWARD

Nov 24, 2024

·

Stayed 1 night

Called front desk several times for help NO ONE ANSWERED. Even came up to phone was ringing they not even react.

10

Mary

Sep 15, 2025

·

Stayed 1 night

friendly staff and helped us with directions

10

Margaret

Nov 19, 2023

·

Stayed 1 night

I have stayed at this hotel many times over the years and found it to have exceptional staff, a great breakfast and good conditions for my doggie.

4

Amanda

Sep 20, 2025

·

Stayed 1 night

The staff was very rude upon arrival—calling our kids feral and offering them treats from a dog bowl. We were not amused.

10

Alan and Tiffany

Aug 22, 2023

·

Stayed 1 night

Great staff and service!

8

Kayla

Sep 17, 2025

·

Stayed 1 night

Front desk staff very friendly. Breakfast staff very friendly and kept everything stocked and clean. Pool was good. No complaints

10

Kay

May 12, 2025

·

Stayed 2 nights

The staff went over and above for helping our son with a problem with his reservation

10

Barbara

Sep 29, 2025

·

Stayed 1 night

The room is great, comfortable and very clean. The staff at check-in was friendly and helpful.

10

Allan

Aug 12, 2024

·

Stayed 2 nights

Always like staying here, great location! The staff is very friendly and helpful!

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Location

Convenient off the interstate and close to restaurants and fuel, making it an easy stopover. Some note unsightly or noisy nearby construction.

Related guest reviews

10

Renee

Nov 1, 2024

·

Stayed 1 night

The property was very quiet and clean and the staff was friendly. An older property, but the area in general is under renovation. It was a convenient stopping point during my trip. I would definitely stay again.

10

Charles

Jul 28, 2025

·

Stayed 1 night

The hotel was showing a little age. The railing for the interior stairs seemed loose. Overall a nice place. The beds weee comfortable. The staff friendly. Parking lot is large enough to handle trailers. There is an Applebees restaurant within a few minutes walk.

8

Barbara E

May 28, 2023

·

Stayed 1 night

Comfortable bed, quiet air conditioning, plenty of green space to walk your dog and an Applebee's restaurant right next door. It's a great place to stay when you've had a long day of driving and you're just looking to get off the Interstate. Have stayed here before and probably will stay here again when passing through.

8

Chris

Sep 22, 2023

·

Stayed 1 night

Rooms were large enough and walking distance to restaurant.

10

Teresa

Aug 21, 2025

·

Stayed 1 night

Bed was a little hard. Really enjoyed the location.

10

Joseph

Jun 26, 2025

·

Stayed 2 nights

Clean comfortable rooms at a decent price. Close to restaurants and the interstate.

8

Kathryn

Nov 1, 2024

·

Stayed 1 night

Close proximity to fuel and restaurants. Good stop over place.

8

Steve

Oct 6, 2024

·

Stayed 1 night

You need a decent motel near the highway? This one will do. Don't expect much from the breakfast. At least there is Macdonald's and Starbucks nearby.

8

Michael

Aug 11, 2025

·

Stayed 1 night

Ultimately great for a night or two. Unfinished and what looks abandoned Hotel next door very unsightly. Inconvenient stairs and hill but Friendly staff.

10

William

Oct 24, 2023

·

Stayed 1 night

Lots of construction in the area, primarily highway construction.

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Dining

Breakfast is generally well-liked and filling, though some found it basic or inconsistently stocked. The on-site lounge and bar food receive positive mentions.

Related guest reviews

10

Scott

Dec 17, 2024

·

Stayed 1 night

Well designed hotel, nice to have restaurant and no time limit on the pool. Most places have to meant rules on that. Decent breakfast. Plenty of parking.

8

rose

Jun 5, 2023

·

Stayed 2 nights

The cook had called in sick for Saturday night so the bartender Lance open the kitchen and cook us a great meal.

10

Tami

Mar 17, 2024

·

Stayed 1 night

The staff really make sure your stay is comfortable. The bed was great, the pool and hot tub are open 24 hours, and the breakfast was so good, lots of options. Thank you to the lady who kept the breakfast items replenished. 🙂 and the barkeep, Lance for being attentive.

10

Jacqueline

Apr 28, 2025

·

Stayed 2 nights

I liked the Aura Lounge. There are plenty of places to eat and drink nearby

8

Kayla

Sep 17, 2025

·

Stayed 1 night

Front desk staff very friendly. Breakfast staff very friendly and kept everything stocked and clean. Pool was good. No complaints

10

gloria

Nov 1, 2024

·

Stayed 1 night

Over all a great place to stop for the night, rooms were very clean, the lounge was great and the Hottub felt awesome after a long day on the road. Breakfast was hot and fresh. Would definitely stay here again.

10

Christopher

Jun 2, 2025

·

Stayed 1 night

For the price and location, this is an excellent value. The breakfast was great, the bed was comfy and the room was clean.

8

Steve

Oct 6, 2024

·

Stayed 1 night

You need a decent motel near the highway? This one will do. Don't expect much from the breakfast. At least there is Macdonald's and Starbucks nearby.

8

David

Aug 5, 2023

·

Stayed 1 night

Both the bathroom sink and shower/tub drain really needs to be cleaned. It takes forever the water to drain especially in the tub. The buffet breakfast needed more attention when at 8 am tons of people decided to come to breakfast. Food items needed refilled and I do not think the items were properly refilled. Even before the 8 am rush, I noticed the bagels could have been refilled....just my thoughts

8

Janet

Dec 31, 2025

·

Stayed 1 night

Staff fine. I don't like rooms with carpets. Breakfast was your standard American fare. For a healthy vegan it wasn't good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $90	3 $87	4 $89	5 $89	6 $93	7 $93
8 $89	9 $87	10 $89	11 $89	12 $89	13 $93	14 $93
15 $89	16 $89	17 $89	18 $90	19 $90	20 $93	21 $93
22 $91	23 $90	24 $89	25 $89	26 $89	27 $93	28 $93
29 $89	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $89	3 $89	4 $94	5 $93
6 $89	7 $89	8 $89	9 $89	10 $90	11 $93	12 $94
13 $90	14 $89	15 $89	16 $90	17 $90	18 $106	19 $106
20 $89	21 $89	22 $90	23 $89	24 $89	25 $93	26 $93
27 $89	28 $89	29 $89	30 $89	31 $89

Best Western Pocatello Inn

Prices for Best Western Pocatello Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed (Small Room)

Suite, 2 Queen Beds, Refrigerator & Microwave (Oversized Room;Third Bed is a Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 Queen Bed, Accessible (With Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 1 Queen Bed (Pet Friendly;With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Guest reviews of Best Western Pocatello Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Pocatello Inn

Prices for upcoming dates