JW Marriott Hotel Santo Domingo - Image 1

JW Marriott Hotel Santo Domingo

Name: JW Marriott Hotel Santo Domingo
Address: Winston Churchill Avenue No. 93,Ensanche Piantini, Yolanda Morales, Santo Domingo, Santo Domingo (and vicinity), Dominican Republic, Santo Domingo, Distrito Nacional, Dominican Republic
Rating: 8.6

"Amazing bar"

"The pool was great"

"Excellent in-house restaurant"

"Great nearby shopping"

"Staff provided great service"

"Impressive views"

Amenities

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Show all

Property description

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

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Guest reviews

8.6

Fabulous

Based on 554 verified reviews

Who stays here?

Business

33%

Couple

21%

Family

18%

Group

19%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At JW Marriott Hotel Santo Domingo, travelers frequently praise the central Blue Mall location and welcoming staff, while a number report issues like slow check‑in, dated or noisy rooms, construction impacts, and extra charges for parking or Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

rodrigo

Apr 8, 2026

·

Stayed 1 night

at check in they didnt give me the room I booked and gave me a two bed instead of a king bed. not what I booked. After the first night 3 water leaks in the room. horrible all over our things. we are waiting to me moved of room its been 3 hrs. the staff is not helpfull. the restaurant has the worst service almost 1 hr waiting for food. this is not a 5 star hotel its qt maot a 2 star hotel.

10

Nelson

Mar 21, 2026

·

Stayed 1 night

Great staff and location. Rooms are good but missing some 5 star amenities like: robe, sandals.

10

Tony

Feb 19, 2026

·

Stayed 2 nights

Awesome place

2

Alejandro

Feb 16, 2026

·

Stayed 1 night

They dont give me my room, i lost my money that i paíd in Expedia.

10

Dinesh Kumar

Dec 31, 2025

·

Stayed 2 nights

Everyone was very helpful!

Winston Churchill Avenue No. 93,Ensanche Piantini, Yolanda Morales, Santo Domingo, Santo Domingo (and vicinity), Dominican Republic

Location

With a stay at JW Marriott Hotel Santo Domingo, you'll be centrally located in Santo Domingo, steps from Blue Mall and a short 4-minute drive from Malecon. This luxury hotel is 3.9 mi (6.2 km) from Sambil Santo Domingo and 8.4 mi (13.6 km) from Assembly Hall of Jehovah's Witnesses.

Blue Mall(0.1 miles)

Hard Rock Live(0.1 miles)

Acropolis Center(0.2 miles)

Caribbean Cinemas Acrópolis Center(0.3 miles)

Gate of San Diego(0.6 miles)

Fine Arts Novo-Centro(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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