Lopesan Costa Bávaro Resort, Spa & Casino

yes

Amazing concept with room for a lot of improvement especially with the staff

I went to this Hotel with My Husband and kids, and I will say the staff do not seem happy to be there. I asked one of the housekeepers for towels and she replied with "next time dial 0" The staff in the buffet were very friendly and restaurants as well. Hotel was nice and clean, but you do not really get a heads up on what to expect for example if you want to eat at one of their restaurants you will probably have to reserve days in advance or you will not get in. I spent my vacation wondering around and asking everyone for directions because there are also no signs up for guidance. imaging doing this with a toddler in a 90-degree weather. overall, this vacation was very stressful I need another one to make up for this experience. one last thing the refrigerator was not cold enough my toddler's milk was spoiled; TV was nothing working and the shampoo and conditioner mounted to the bathroom wall kept falling on my foot!

Everything was just perfect, starting from the meeting/greeting stand point! Resort staff were very friendly and nice, the room was very clean and the culinary at restaurants and Buffet was amazing!!! I will definitely return in the future…had so much much in all amenities and animation team!!!

Great