Is parking available at the property?

Free valet parking is available on-site for guests.

Is breakfast offered at the hotel?

Breakfast is included in the all-inclusive package, and various dining options are available at the hotel's 7 restaurants.

Does the hotel allow pets?

Pets are not allowed at this adults-only property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features does the hotel offer?

The property includes limited wheelchair accessibility features, such as step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.

What is the location of the hotel in relation to nearby attractions?

The hotel is located on the waterfront, approximately 1.1 km from Juanillo Beach and within a 15-minute drive of Punta Cana Beach. It is also 4.5 km from Scape Park and 13.5 km from Punta Cana International Airport.

Does the hotel have a swimming pool?

The property features 3 outdoor pools, including an infinity pool. The pools are available for guests to enjoy throughout their stay.

What are the hotel's policies regarding children?

Children are not permitted at this adults-only property, and guests must be at least 18 years old to stay.

What are the policies regarding extra beds and cribs?

The property does not provide extra beds or cribs, and only registered guests are allowed in the guestrooms.

Hyatt Zilara Cap Cana - Adults Only Resort

Average nightly price at Hyatt Zilara Cap Cana - Adults Only by month, last 12 months (USD)
Month	Average price
January	$1,007
February	$1,003
March	$944
April	$874
May	$797
June	$737
July	$715
August	$676
September	$639
October	$718
November	$748
December	$967

What guests think

Travellers describe Hyatt Zilara Cap Cana - Adults Only as a beautiful, well-kept beachfront resort with standout staff, very good to excellent food, pristine pools and a top-tier gym, plus spacious modern rooms that many found comfortable and relaxing.

Many appreciate the calm adults-only vibe, daily activities and shows, and the convenient proximity to the airport. Common drawbacks are seasonal seaweed limiting ocean use, limited nightlife, persistent upselling for extra-fee experiences, and sporadic issues like slow buffet service, humid or less-cool rooms, and premium drinks not always included. Ideal for a serene, high-comfort escape rather than a party-focused stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and grounds are gorgeous, bars are popular, the gym is one of the best guests have seen, and many enjoy the spa as well as access to Ziva's shared amenities including the waterpark. Nightlife is limited with early pool and hot-tub closures, the spa can feel pricey or restrictive, and seasonal seaweed often limits ocean swimming.

Related guest reviews

10

Kevin

Oct 2, 2025

·

Stayed 4 nights

Property is prestige, new, modern, luxurious. Beach is nice but not usaeabke due to seaweed. Major issue is cross selling by staff daily of the Blind Butcher restaurant. When on vacation after spending premium dollars it was very annoying. Could not walk anywhere without multiple stafff harassing on same topic, when we just want to relax. That needs to stoo.

10

Nicole

Nov 26, 2025

·

Stayed 4 nights

Gorgeous pools. Club amenities were very nice. Staff was friendly. Food was delicious.

10

Melissa

Dec 4, 2024

·

Stayed 5 nights

Great resort to relax and enjoy the beach. They have a lot of facilities and a bunch of nice restaurants to choose.

6

Vicente

May 26, 2025

·

Stayed 3 nights

The hotel is very nice and the customer service is second to none. The only reason I am not giving a five is because The Larimar Spa is a 1 star. It is beautiful, but they are obsessed with noise levels, even when you are at the pool. They follow you everywhere and they have rules for everything. You are basically being scolded like children all the time.

10

Veronica

Sep 5, 2025

·

Stayed 4 nights

It was FANTASTIC! Food: The food scene is fantastic, so many options to choose from, and all are top-notch. From the Peruvian restaurant with fantastic ceviche to the Blind Butcher - that is just another level. The food and the experience are excellent; we only had a chance to go to the buffet (beautiful and over-the-top clean) once, and it was for breakfast. It was impressive. With so many options, it was hard to choose. The room service menu is also impressive, and its very tasty. Entertainment: The entertainment team makes sure that adults have things to do other than just the beach and pool. I loved looking at the schedule on my phone daily. The highlight was the bartending classes, we took 4 of them - they were fantastic, Marco and Ignacio are amazing. They made it fun and educational. Gama, Chael, and everyone else who was in charge of beach volleyball and ping pong were fantastic. Club pool bar: Roberto made the best coconut margaritas - just delicious. His service was great, and he looked happy to serve. After hours: One night, they had a MINDBLOWING candlelight concert on the lawn, with a rock duo, Dany and Junior - wow, they were fantastic. We wished they had played a few more nights. The martini bar was fantastic, delicious drinks - highly made martinis and great atmosphere. the GYM: Likely the BEST resort gym I've ever seen. It has it all, its big and with so much to do. The only sad part, is that we got no VIP benefits.

10

Nima

Jul 16, 2025

·

Stayed 4 nights

Great place. Great food. Great ambiance. Only issue was the seasonal seaweed at the beach. Ocean wasn’t very appealing but the pool made up for it. Had an excellent time. Try the blind butcher. Also loved the martini bar. They could use a new sushi chef.

10

Alvin

Sep 9, 2025

·

Stayed 2 nights

Great hotel for those that like to relax. Need to have more entertainment and the is no night life. Great food and service.

10

Jana

Feb 5, 2025

·

Stayed 6 nights

Fantastic hotel; we chose a Front Ocean room and it was the best decision ever. The view was second to none. All the staff was great, and the hotel's installations were fantastic. The hotel has an incredible gym (better than many commercial gyms!) with tons of classes throughout the day too. All the restaurants were delicious, except for the Indian, which was not good at all. I'd suggest maybe swapping the Indian cuisine for a Mexican. It is a bit annoying that there is a restaurant (The blind butcher) not included in the stay. Considering the price of the rooms, it would be good to see free access to this restaurant once per stay. Having said that, we went and we loved it. The Peruvian restaurant was our favourite with delicious and fresh food all day. Cocktails in all the hotel bars were amazing; there are some seriously good mixologists in this hotel. However, my only negative comment will be entertainment: The hotel was boring, as there was very little organised and everyone seemed to go to bed at 10:30 pm. It needs to be noted that although Zilara is the Adults-only hotel, there are spaces (such as the sports bar) which are shared with the Ziva and kids are allowed. The spa was good, but it was overly expensive and we felt rushed during the hydrotherapy circuit. We also went to the waterpark which is part of the hotel, and it was so much fun! Go right when it opens so the number of kids is limited. This hotel is worth going once - only based on the food and installations

10

Johannes

Dec 3, 2024

·

Stayed 2 nights

Service always available and super friendly. The best food out of all the resort I went to. Can walk anywhere. The hotel and the beach was clean, the Acqua park fun and the spa was amazing. It’s pricy but worth it.

10

Evie

Jul 10, 2024

·

Stayed 7 nights

This property is BEAUTIFUL! You are treated well the entire stay! They dont hassle you for anything! I would recommend to couples or families. Or even solo travelers. Cant wait to stay again. Slight negative note: Pools and hot tubs close at 7, which is way to early. Regardless, cant wait until you are #1 in the Carribean!! Should be anyday now!!

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Cleanliness

Reviews consistently describe the property, rooms, pools and common areas as very clean and well maintained. A few guests noted damp or musty rooms and occasional lapses such as a dirty pool area or cleanliness below Hyatt standards.

Related guest reviews

10

LESSANDRA

Dec 11, 2024

·

Stayed 3 nights

Hotel espetacular. Tudo impecável. Gastronomia de primeira. Bons drinks. Serviço ótimo. Todos os quartos são espaçosos e possuem alguma vista ao mar. Praia linda e com ótimo serviço de praia. De longe o melhor em Punta Cana.

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10

Todd

Nov 24, 2025

·

Stayed 7 nights

The resort was great> If you are looking for quite relaxing vacation it is perfect. Food was the best for all inclusive resort. Rooms very clean and the grounds are very well maintained. Staff was great. I would not hesitate going back. If you are looking for a lot of night life not much going on but relaxing and perfect for what we were looking for

4

Rosangela

Aug 9, 2024

·

Stayed 2 nights

I had high expectations that were just simply not met. Service was rather slow and deficient, specially at restaurants. The service in the pool area was good but not top quality. The pool itself was dirty with green mold, particularly by the wall where the DJ stands. I voiced my concern to a Staff member Bo was very understanding and offered to set up dinner for us. Noted that we were looking to eat lobsters. Made a reservation for us but the dinner was moved to the beach where it was mainly grill meat, no lobsters. On top of that some of the items being served ran out (bread being one of them). Food options at the buffet was rather basic. I was supposed to get a bottle of wine for each stay and a chef amenity tray, none were provided. Again, I had plenty of options to choose from but chose hotel for its alleged top quality but I did not receive that even though the hotel did not seem to be full. A check out I was told that someone would follow up with me, but have yet to be contacted.

10

Kenneth

Nov 28, 2025

·

Stayed 6 nights

Clean, beautiful hotel with good food.

10

pablo g

Nov 30, 2025

·

Stayed 3 nights

Very clean

10

Isabel

Jul 1, 2025

·

Stayed 3 nights

Property was clean and everybody was extremely friendly!

6

Maria

Oct 4, 2024

·

Stayed 3 nights

Maintenance and cleanliness were not at level of a Hyatt.

10

Jose

Nov 15, 2025

·

Stayed 3 nights

The staff was very profeasional and theproperty very clean

8

Caitlyn

Jun 24, 2023

·

Stayed 4 nights

The spa was amazing! We could have stayed there all day. Great beach and pool areas, and the staff was very welcoming and helpful. While there were a lot of options for food, we didn’t find the quality of food to be great. Our room also had a mildew smell to it and we had problems with the lock on our door the first day and had to call maintenance.

10

Enrique

Oct 5, 2024

·

Stayed 5 nights

The Hyatt Zilara Cap Cana is an amazing resort! Everyone area from the main lobby to the hallways and even the gym was spotless! Also, the buffet restaurants were top notch, all food items were fresh, the presentation of all items was very appealing & all staff were very friendly & courteous. The pools, beach area & hot tubs were kept clean and there were always plenty of fresh/clean towels on the beach chairs.

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Rooms

Rooms are spacious, modern and comfortable, with many praising ocean views and popular swim-up options. Some reported humidity or weak AC, occasional odors, spotty Wi-Fi, or noise from nearby events or neighbors.

Related guest reviews

10

Kimberly

Jul 20, 2025

·

Stayed 6 nights

We stayed here for our honeymoon in June 2025. We had a first floor room with swim out and we did use the VIP upgrade (no butler). We LOVED it!! The Hyatt Zilara offered so many great options for lounging or activities in the grounds between Zilara, Ziva, and the beach. We did not leave the property for snorkeling or anything, but we still were able to have a great, exciting week! Berenice and Francisca at the VIP pool, and Juan at the Sports bar were amazing with their customer service!!! All of the restaurants were fantastic! If you do choose to dine at the Blind Butcher, be prepared to eat!! All portions labeled for 2, actually serve 3-4 easily, so just keep that in mind. All in all, we loved the experience! The property was safe, gorgeous, and easy to get to because the airport and transportation are so easy to navigate. We are looking forward to coming back!!

8

Alfred

Sep 22, 2024

·

Stayed 7 nights

The rooms were nice and for the most part the staff was friendly. The food was just so/so, not anywhere close to being 5 star.like I read in some of the other reviews. The staff was always trying to upsell you on something. There wasn't a lot of beach to walk as they have it segregated off by some of the close by resorts. Also, there is a private beach club property right next door that does events. It was so loud one evening until about 2 AM, the vibrations came right into the room. Finally, the water park was closed all but one day we were there and could not get straight answers from the staff. I just felt like they would tell you what you wanted to hear. I enjoyed my vacation but would definitely not go back at these prices.

10

Alan

Nov 3, 2024

·

Stayed 3 nights

Hotel is excellent. Room is very comfortable. The bathroom is enormous

8

Dustin

Jun 17, 2025

·

Stayed 4 nights

The landscaping, grounds, and pools were very well kept and clean. The room was very humid and stayed damp the entire time we were there. It wasn’t everyone’s room, but for some reason the room we stayed in had this issue.

2

Anthony

Mar 18, 2025

·

Stayed 3 nights

The good Your staff The food The weather The Bad The host said he was going to do something for my wife's birthday, and she was a little disappointed when nothing happened The Ugly The smell of our room was terrible. I wanted to switch rooms, but my wife doesn't like to be a hassle and didn't want me to say anything. I think you moved other guest based on the smell of their rooms and were hoping to bring it up to us, but no one did, and she didn't want me to say anything. We kept our door open fan on full blast and air on and it didn't do much to the smell. We traveled home smelling like the room and felt really bad for the people on the plane around us. I had to leave my luggage and clothes in the garage last night because I didn't want to move the smell into the house. My wife agreed to a sales meeting because the men outside breakfast was really nice, and they told us it would pay them commission and she said she would do it on her birthday the last full day of our trip. We spent more than 3 hours with your sales team and i told them multiple times no. They kept brining different people in making more and more offers we weren't going to take. Finally, my wife had enough and told them no as well and they finally gave up the hard sell. I knew what the whole thing was and i tried to talk my wife out of this but she felt bad for your staff and his commission so we went. After we finally got out of the hard sell my wife apologized to me for the whole thing. I felt terribl

10

Janice

Nov 23, 2025

·

Stayed 5 nights

The food was excellent! Staff was super friendly and tentative. Swim up room was perfect!

10

Arti

Nov 18, 2025

·

Stayed 3 nights

The rooms are large modern and spotless The restaurants were very good, especially the option for some to get alacarte breakfast The Indian restaurant was a cherry on top. recommend vegetarians to o definitely try it The staff were super helpful A special shout out to Esteban for helping when my spouse was not feeling great Shout out also to Stephan the chef at Chiron o restaurant for a delicious meal The concierge staff was a little less informative Having hammocks and swings in water similar to Cancun is highly desirable Thanks

10

Christopher

Aug 17, 2025

·

Stayed 4 nights

WiFi isn't great.

8

Tiphaine

Oct 7, 2025

·

Stayed 2 nights

Good service, hotel is small but nice, but the air conditioning in the room wasnt so good

10

Jana

Feb 5, 2025

·

Stayed 6 nights

Fantastic hotel; we chose a Front Ocean room and it was the best decision ever. The view was second to none. All the staff was great, and the hotel's installations were fantastic. The hotel has an incredible gym (better than many commercial gyms!) with tons of classes throughout the day too. All the restaurants were delicious, except for the Indian, which was not good at all. I'd suggest maybe swapping the Indian cuisine for a Mexican. It is a bit annoying that there is a restaurant (The blind butcher) not included in the stay. Considering the price of the rooms, it would be good to see free access to this restaurant once per stay. Having said that, we went and we loved it. The Peruvian restaurant was our favourite with delicious and fresh food all day. Cocktails in all the hotel bars were amazing; there are some seriously good mixologists in this hotel. However, my only negative comment will be entertainment: The hotel was boring, as there was very little organised and everyone seemed to go to bed at 10:30 pm. It needs to be noted that although Zilara is the Adults-only hotel, there are spaces (such as the sports bar) which are shared with the Ziva and kids are allowed. The spa was good, but it was overly expensive and we felt rushed during the hydrotherapy circuit. We also went to the waterpark which is part of the hotel, and it was so much fun! Go right when it opens so the number of kids is limited. This hotel is worth going once - only based on the food and installations

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Service

Service is widely praised as warm, attentive and professional across the resort, with many staff shout-outs and helpful concierges. Several guests, however, reported persistent upselling (e.g., Blind Butcher or club pitches), slower restaurant or check-in processes, and occasional missed VIP inclusions.

Related guest reviews

10

Kevin

Oct 2, 2025

·

Stayed 4 nights

Property is prestige, new, modern, luxurious. Beach is nice but not usaeabke due to seaweed. Major issue is cross selling by staff daily of the Blind Butcher restaurant. When on vacation after spending premium dollars it was very annoying. Could not walk anywhere without multiple stafff harassing on same topic, when we just want to relax. That needs to stoo.

10

Robert

Jul 27, 2024

·

Stayed 2 nights

First, don’t EVER use Expedia to book any of your vacation plans. The Hyatt Zilara Cap Cana was outstanding, the service staff make this facility worth returning to, not to mention eateries and cleanliness. But overall the service staff delivered over and over again meeting every expectation a guest could have

10

Julie

Jan 27, 2025

·

Stayed 3 nights

We LOVED everything about this resort minus the Club level check in experience/staff in club level and the room they assigned us in our "Ocean view" category that did not have a "ocean view" at all. I am an Expedia VIP and a Hyatt member and they were still rude to me. With that said, this resort is fantastic if you want calm open water, a really nice gym, great food, great service, lots of drinks brought to you beachside and a safe place to stay. Evening entertainment was lacking, the piano bar (very fun) would shut down at 11pm right on the dot just as everyone was just starting to loosen up. They desperately need a DJ or dance club for evening hours. All in all, a great stay.

10

Sara Luisa

Sep 25, 2025

·

Stayed 3 nights

Luxury resort with great service and facilities. Only downsides are no poolside food service and everyone trying to get you make a reservation at the Blind Butcher, their additional fee steakhouse

10

Deb

Jan 17, 2025

·

Stayed 6 nights

The only thing i would like to see different was the check in process. I think it is intended to make you feel special and welcome - seating us, bringing a drink, one person comes over to welcome us, another comes over with paperwork, another comes over to make a copy of your passport or license or whatever and then another comes to bring you to your room. Instead of going to the desk and just checking in, it seemed like a real time suck. it didn't make us feel any more special or welcome and in fact at that point in the day after a long day of travel we really just wanted to check in and get to our room. It was probably an extra 20 minutes of sitting around

10

Marlenni

Nov 4, 2025

·

Stayed 2 nights

Great food, amazing service

10

Miguel Angel Rodriguez

Oct 21, 2025

·

Stayed 3 nights

We spent several days at Hyatt Zilara Cap Cana, and we absolutely loved the experience from the very first moment. The property is stunning — beautifully maintained, relaxing, and elegant. We highly recommend the French restaurant and El Mercado, both offering delicious food and outstanding service. A special mention to Robert at the front desk and Alfredo at the restaurant, who went above and beyond to make our stay even more memorable. We would definitely come back again and again. Thank you for making our stay truly unforgettable! ✨

10

Marvin

Nov 11, 2025

·

Stayed 5 nights

The staff was incredible. Room service was great. The hotel had a very nice vibe, but to me, the highlight was the food. I’ve been to multiple resorts in Cancun and Punta Cana, and Hyatt Zilara by far has the best food.

6

Mark

Apr 22, 2024

·

Stayed 6 nights

Did not receive the VIP amenities after repeated request

8

Andy

Jan 2, 2024

·

Stayed 7 nights

Upon check-out, the staff asked for my credit to pay one charge. They prinetd my receipt, provided me with a "departure" piece of paper which is useless (why do I need this?!?) othe than to provide tips to the staff when they ask for the departure paper, and then they requested a bellman come over when I only had one bag which I could easily handle. They were so focused on these details, they forgot to give me my credit card back! This angered me when I arrived at the airport to attempted to pay for something and realized I did not have the card. I called the hotel and they asked if "I" could come back to get it?!? Really, you kept my credit card but now you're asking me to come get it?!!. They said that they didn't have anyone that could drive the card to me. This is not what I would call good customer service. I also tried to provide my Hyatt number to receive points for me stay and they said they couldn't take it then and that I should call later and talk to Hyatt. C.mon, really?!?

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Location

Beachfront in Cap Cana with a tranquil vibe and about a short drive from Punta Cana Airport, making arrivals easy. A few mentioned outside event noise on rare occasions.

Related guest reviews

10

Ernest

Jun 3, 2025

·

Stayed 3 nights

This is an amazing property. Absolutely 5 star service, food is great and a perfect secluded area of CapCana, which is only 15 min from Punta Cana Airport. We travel quite a bit and this is by far our favorite.

10

RICHARD

Jul 30, 2025

·

Stayed 1 night

The property is great, the attention was excellent as well as the service. The food was amazing, great ambiance. I wish the beach was nicer but that’s out of their control. The transportation services are really expensive, I don’t agree with those charges.

8

Yoonjeong

Dec 9, 2024

·

Stayed 3 nights

Here’s a detailed and honest review, completely unpaid: Pros • The hotel is stunning and perfect for Instagram photos. • When I visited (late November), there was no seaweed. • The beach sand is very soft and firm. • most of the staff here were able to communicate in English quite well. • The pizza, the grill BBQ by the pool, and the Italian restaurant were all delicious. • If you’re on a short trip or not planning other activities, the water park inside the hotel is well-equipped and highly recommended. • Visiting in November, it wasn’t overly crowded, and the overall atmosphere was peaceful. • The hotel is just a 15-minute drive from the airport. Cons • Maintenance is lacking. For example, door handles, faucets, and toilet paper holders were rarely properly fixed—most were loose or crooked. • Food at the restaurants takes a very long time to arrive. We waited over 40 minutes for our meal. Club Member • The Club Member exclusive lounge for check-in had too many people waiting, and we had to wait about 40 minutes. • Better view. • Breakfast at Shutters Beachside, a restaurant exclusive to Club Members, was chaotic. There were too many people, too few staff, and the food took a long time to arrive. However, the ocean view was absolutely stunning. • Still, the price difference between regular rooms and Club Member rooms is small, so it doesn’t feel like a waste of money.

10

DANA

Sep 13, 2024

·

Stayed 7 nights

The layout of this hotel is gorgeous. The restaurants are beautifully designed and the food is top tier! The beach is clean and private. Lastly, all the staff are super friendly and helpful.

10

John

Jan 25, 2025

·

Stayed 3 nights

Beautiful grounds, good food, friendly staff and close to airport.

10

Laura

Dec 12, 2024

·

Stayed 4 nights

From the moment we arrived at Zilara in the Dominican Republic, it was clear we were in for an unforgettable experience. Nestled along the pristine coastline, the resort offers a harmonious blend of natural beauty, luxurious comfort, and impeccable service. Location: The resort’s beachfront setting is breathtaking. Picture powdery white sand and crystal-clear turquoise waters that seem to stretch endlessly into the horizon. The grounds are immaculately maintained, with lush tropical gardens that create a serene and private escape. Accommodations: Our suite was nothing short of spectacular. Spacious, beautifully designed, and featuring a private balcony with sweeping ocean views, it was a sanctuary of tranquility. The attention to detail was remarkable, from the plush bedding to the locally inspired decor that added an authentic touch. Dining: The dining experience exceeded all expectations. With multiple restaurants offering a range of cuisines—authentic Dominican dishes, fresh seafood, international favorites, and even gourmet options—every meal was a celebration of flavor. Don’t miss the beachfront grill for a casual yet unforgettable dining experience under the stars. Activities & Amenities: Whether you’re looking for relaxation or adventure, [ilara has something for everyone. The infinity pools are a dream, with plenty of loungers and cabanas to soak up the sun. Danny and other pool waitstaff were fun and helpfufl

10

SHARON

Jul 6, 2023

·

Stayed 3 nights

Me and my wife had a blast, The Pier had amazing steaks. We stayed in Ocean Front b/c we wanted a clear view of the water with know obstructions. We will definitely visit again.

10

Kimberly

Sep 11, 2023

·

Stayed 6 nights

The property was stunning! We really enjoyed all the activities on property as well as the staff. Everyone was great! The gym was gorgeous and had great classes and instructors. The restaurants and bars had really good food and drinks as well as service. The spa was incredible. One of the top spa experiences of my life!! We will definitely return!!

10

Katherine Ann

Sep 28, 2025

·

Stayed 5 nights

We had an ocean view room, club membership and it was so fun, super clean, great staff. Lots of things to do at hotel with beach, swimming, activities, shows! Loved it!!

10

Ashley

Sep 1, 2025

·

Stayed 5 nights

This property was amazing. I would rate it 9/10 because the beach was horrible! I know it’s seaweed season but for it being a 5 star resort they should’ve been cleaning up the beach more often. The nightly entertainment was ehhh definitely needs more entertainment especially on the adults side. There should be some Dominican music at the pool it’s alil to quite & the music was horrible. Alfred the volleyball instructor was great! He made sure everyone was joining the activities he made the volleyball games fun he was very funny & made sure everyone was enjoying their time even after volleyball he would see us around & was just really cool & nice. Roberto from Las Mareas Cuisine Club Swim Up Bar was amazing!! He made the best drinks & was very attentive our whole stay! Bernice from Las Mareas was very nice she was always right there when you needed anything very attentive aswell! The food was amazing especially the Pier Buffet & the El Mercado Buffet. The guy that works in the night time at the Bongos club lounge was amazing our whole trip he already knew what drink my husband wanted once we walked in I forgot his name but he was great!! Housekeeping was great they cleaned twice a day always keeping the room cleaned witch we loved. We enjoyed our vacation & will be back soon!!

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AI-generated summary based on recent guest reviews

Dining

Food quality is a highlight for an all-inclusive, with multiple restaurants and bars (e.g., Shutters, Waves, El Mercado, hibachi) earning strong praise. Some found the buffet slow or average, noted limited vegan/dessert options, and that premium liquor or the Blind Butcher experience costs extra.

Related guest reviews

10

Grisy

Sep 19, 2025

·

Stayed 2 nights

The only thing I didn’t like was an experience I had regarding a reservation for the Blind Butcher. No one told me that if you make a reservation for it you cannot cancel it, otherwise you will be charged with the money regardless. And by the way the fee is not a lower fee, you have to pay the whole amount which is $149 per person. Other than that the experience was exceptional!

10

Rafael

Jul 21, 2025

·

Stayed 4 nights

A large group of us 20+ went to celebrate everyone’s birthdays. Could not have asked for a better week or better location. The resort exceeded our expectations! The staff goes above and beyond to ensure that you are happy and comfortable throughout your entire stay. The blind butcher and Hibachi were my two favorite restaurants. Already planning our next trip!!!

10

Glacia

Nov 7, 2025

·

Stayed 4 nights

Staff were very friendly and accommodating. Someone was always availableyo assit with whatever we needed. Our room was clean. The facilites were well kept. Very spacious and relaxing. Loved the open concept of the entire property. The beach was ok but due to the seaweed, I did not get in the water. Buffets had a good variety, except needed more vegan protein and desert options. Resort management should look into how to prepare i.e. tofu dishes or get a supplier for alternative vegan products, i.e. non-diary ice cream. The desert bar in general could use some work. Presentation was good but taste and texture were lacking. Overall would recommend.

10

Maria C

Oct 20, 2025

·

Stayed 3 nights

Perfect 3 night getaway. Food was excellent except the steakhouse which was recommended by many, but the experience was underwhelming. The rest were excellent including drinks.

10

Veronica

Sep 5, 2025

·

Stayed 4 nights

It was FANTASTIC! Food: The food scene is fantastic, so many options to choose from, and all are top-notch. From the Peruvian restaurant with fantastic ceviche to the Blind Butcher - that is just another level. The food and the experience are excellent; we only had a chance to go to the buffet (beautiful and over-the-top clean) once, and it was for breakfast. It was impressive. With so many options, it was hard to choose. The room service menu is also impressive, and its very tasty. Entertainment: The entertainment team makes sure that adults have things to do other than just the beach and pool. I loved looking at the schedule on my phone daily. The highlight was the bartending classes, we took 4 of them - they were fantastic, Marco and Ignacio are amazing. They made it fun and educational. Gama, Chael, and everyone else who was in charge of beach volleyball and ping pong were fantastic. Club pool bar: Roberto made the best coconut margaritas - just delicious. His service was great, and he looked happy to serve. After hours: One night, they had a MINDBLOWING candlelight concert on the lawn, with a rock duo, Dany and Junior - wow, they were fantastic. We wished they had played a few more nights. The martini bar was fantastic, delicious drinks - highly made martinis and great atmosphere. the GYM: Likely the BEST resort gym I've ever seen. It has it all, its big and with so much to do. The only sad part, is that we got no VIP benefits.

10

Nima

Jul 16, 2025

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Stayed 4 nights

Great place. Great food. Great ambiance. Only issue was the seasonal seaweed at the beach. Ocean wasn’t very appealing but the pool made up for it. Had an excellent time. Try the blind butcher. Also loved the martini bar. They could use a new sushi chef.

10

Marvin

Nov 11, 2025

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Stayed 5 nights

The staff was incredible. Room service was great. The hotel had a very nice vibe, but to me, the highlight was the food. I’ve been to multiple resorts in Cancun and Punta Cana, and Hyatt Zilara by far has the best food.

10

Joseph

Nov 11, 2024

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Stayed 4 nights

The only thing was the buffet, everything is behind the windows & they don't let you serve so you must wait a while to get your food.

10

Jordan

Nov 29, 2025

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Stayed 7 nights

Amazing food option with a great quality given the size of the resort. Excellent hôtel!

8

Ricardo Esteban

Mar 18, 2025

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Stayed 1 night

Hotel not worth the money. Food was just ok and service regular. Prefer to go to a normal hotel and pay for my food and get good food. If your are a foodie do not try this hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $953	5 $898	6 $979	7
8 $733	9 $642	10 $640	11 $788	12 $757	13 $676	14 $669
15 $610	16 $819	17 $676	18	19 $702	20 $718	21 $690
22 $668	23 $676	24 $668	25 $676	26 $644	27 $702	28 $694
29 $676	30 $668

Su	Mo	Tu	We	Th	Fr	Sa
		1 $680	2 $719	3	4	5 $760
6 $716	7 $683	8 $666	9 $666	10 $760	11 $759	12
13 $681	14 $683	15 $666	16 $666	17 $691	18 $999	19 $999
20 $999	21 $888	22 $888	23 $922	24 $1,456	25	26
27	28	29	30	31

Hyatt Zilara Cap Cana - Adults Only

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About this property

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Junior Suite Swim Up King

Club Ocean View One Bedroom Grand Master Suite

Junior Suite Swim Up Double

Suite, 1 Bedroom, Ocean View (Master, Club)

Club Ocean Front Junior Suite Double

Junior Suite Double

Ocean View Junior Suite King

Club Junior Suite Swim Up Double

Junior Suite King

Club Ocean View Junior Suite Double

Club Junior Suite Swim Up King

Ocean View Junior Suite Double

Club Ocean View Junior Suite King

Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Suite

Resort View Junior Suite King

Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite Swim Up King

Guest reviews of Hyatt Zilara Cap Cana - Adults Only

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