Barcelo Bavaro Palace All Inclusive

Liz was assigned to my room and she made everything possible to have a good time

The staff was the best, no one in a bad mood and always helpful. The room was taken care of daily. Relaxing and fun at the same time.

THE STAFF WAS VERY VERY VERY SLOW

The worst travel experience I’ve ever had. Food was awful and we all got E. Coli poisoning. The pool looked like somebody threw up in it for 4 days never cleaned it. Tons of trash around both pools. They won’t let an Uber or Uber eats into the property. The require you to walk all the way across the property more than 20 minutes to try to negotiate with the front desk person who still won’t let them in. If you try to book a tour, not with the hotel, they also won’t let the tour operator in and force you to take a cab down to their security gate, which is five minutes down the road. The cab drivers all just sit there, basically waiting to rip you off. So if you wanna pay a fortune to get food poisoning and feel like you’re in jail, stay here. On top of that. None of the staff act like they’re at work. Literally, you will stand at every counter, waiting to get your own drinks, while all of the servers just stand around, none of them, clearing your table or helping you. We even have the lovely experience of one of the staff members watching a video, while he was standing at our table, then looked at us, shrugged, picked up a plate like we had inconvenienced him. None of us spoke a single word to each other. At one of the restaurants we watch them dump and entire tray of champagne. All over a group of people. It took nine minutes for them to come back with paper towels, starting to wipe up the floor never helping the people that were soaking wet and never removing the glass.

Overall very average experience. The best part was the ambassador Francia. If it wasn’t for her I don’t think I would’ve had a good time. She was wonderful. The food was average to sub par besides a few dedicated restaurants. The variety was also only at the restaurants and reservations was a headache to do so. Staff was pretty friendly overall but occasional issues. The place was clean minus some hard to spot areas. Definitely should’ve had more things included with the package. Also the pool closing before 7 was a bummer.