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Douglas Fir Resort & Chalets


Amenities

  • Parking

  • Hot Tub / Jacuzzi

  • Non-Smoking Rooms

  • Safe-Deposit Box

  • Golf Course (nearby)

  • Hiking

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Douglas Fir Resort & Chalets, travellers highlight spacious, family‑friendly suites with kitchens and fireplaces, easy transit into Banff via free bus passes, and a quiet, scenic mountain setting with wildlife views.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Limited

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2

Shahad

IAN-logo

2 weeks ago

·

Stayed 1 night

The toilet was not flushing; it was getting clogged. The night lights were not plugged in. There were no charging ports near the beds.
The toilet was not flushing; it was getting clogged. The night lights were not plugged in. There were no charging ports near the beds.

10

LIJUAN

IAN-logo

3 weeks ago

·

Stayed 2 nights

We had a great family time here.
We had a great family time here.

8

Jason

IAN-logo

Apr 22, 2026

·

Stayed 2 nights

It was what we expected for the price point. My only complaint would be the pool hours. Not opening until 2:30pm is annoying. A nice morning hot tub would have been amazing.
It was what we expected for the price point. My only complaint would be the pool hours. Not opening until 2:30pm is annoying. A nice morning hot tub would have been amazing.

10

Albert

IAN-logo

Apr 17, 2026

·

Stayed 2 nights

My kids love the pool with slides. The outdoor hot tub is nice too.
My kids love the pool with slides. The outdoor hot tub is nice too.

10

Alex

IAN-logo

Apr 17, 2026

·

Stayed 2 nights

This is a great place to get away with the family for a weekend. It's great for the kiddos with the pools and outdoor hot tub. Location is only a 5 minute drive to the city so very good location. I quite enjoyed the wood burning fireplace in the rooms with lots of firewood available. Overall, I would definitely come back here again!
This is a great place to get away with the family for a weekend. It's great for the kiddos with the pools and outdoor hot tub. Location is only a 5 minute drive to the city so very good location. I quite enjoyed the wood burning fireplace in the rooms with lots of firewood available. Overall, I would definitely come back here again!

525 Tunnel Mountain Road, Tunnel Mountain District, Banff, Canada

Location

Located in Tunnel Mountain District, a neighborhood in Banff, Douglas Fir Resort and Chalets is in the mountains and in a national park. Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, free parking is available on-site.


No pets are allowed, but service animals are permitted.


Check-in is from 16:00, and check-out is by 11:00. Early or late check-in/check-out availability is not specified.

The hotel is located in Tunnel Mountain District, Banff, surrounded by natural beauty and close to attractions like Tunnel Mountain and Cave and Basin National Historic Site.


Children are welcome; those up to the age of 16 years can stay for free if using existing beds in the parent's or guardian's room.


Extra beds and cribs are not available at the hotel.


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