Long Beach Resort by Resort Collection

We have stayed at Long Beach several times, and overall have always loved the property. The unit we stayed in this time was fine, no problems with the unit itself. The problem was with the rental management group and their failure to tell us when booking or before arrival that there was construction going on in in our tower as well as the neighboring towers. This limited the access to pools. The pool in tower one was completely closed, pool in tower two had half access, only one elevator working in each tower. We completely understand that properties require maintenance and upgrades, and appreciate that Long Beach is doing that. However, I feel that the rental companies should disclose that when booking, and give you the opportunity to either book somewhere else or be discounted if you’re still gonna stay there. All guests should’ve been made aware of the extra noise from construction, limited parking and limited access to the pools.

Everything was great till Tuesday the day before we had to leave! Two of the young guys that work at the cabana on the beach in front of building III and close to the volleyball net! Came down to the edge of the beach and decided to fish! They cast out their lines in the area we were swimming and hanging out. One of the fishing poles was directly in front of me! We let them know we were not happy and neither were some other people swimming in that area! I said it loud enough for them to hear me and I said if I step on one of those damn hooks I will come and break that damn fishing rod in half! One of the other people in our group also told that if he gets into he will bring it back to them and hand it to them!!

This property has been a hassle from the beginning. Right after i booked, i got a email saying this property was under renovations but all the amenities were open. At that point i wanted to cancel because it was a special weekend but they have a no refund cancelation, they would keep my money. I then received a text message wanting me to send a picture of me holding my license, which was sketchy and they also wanted me to call a number and give them my credit card info, which was also sketchy, i followed through so i didnt lose my money. My wife and i get to the property, there is major construction going on with everything blocked or roped off, pools closed, 1 elevator working for an entire building so it took us 30 minutes or so to get a elevator. We get to the room and our code would not work, we tried and tried. They sent me 2 different codes, neither worked. So i texted the number and was finally able to get in the room. We get in the room and it is filthy, with bread crumbs on the counter to mold in the vent, sticky substance on the side of the refrigerator. Also both sinks in the bathroom was stopped up. The pools being closed was a big disappointment because we love swimming but we dont get in the ocean, especially after i was told all the amenities were open. I should have been told of the renovations and pools not open and giving a choice to cancel and get a refund but i was stuck or lose my money. Checkout time was 9am. We have never had a checkout that early.

First it was under construction with only 1 elevator, and absolutely no mention of it in the booking listing. Secondly, there was mold all over the ceiling in the unit. As soon as we noticed the 2nd day there, I contacted the property via messages & they said maintenance would be by! Didn’t even attempt to move us or anything, although we had 2 children! Third, upon arrival I had to clean the unit bathroom. There was hair & pubic hair EVERYWHERE! Again I informed property manager. … oh & their checkout time is 9am, not 10am as listed in the booking!!!

All in all it was pleasant stay. The room i booked was not the room i received however. The room itself wasn't the cleanest and there was several issues, one being the toilet kept having problems flushing apon further inspection I noticed It was attached by a paper clip so I kept having to fix it. Two the chair outside was so rusted out (which I get will happen) but my son sat down and went right through it cutting himself slightly. The pool and restaurant/bar was a great time though. Its location is great also.

The photos of the unit were not representative of what we found when we arrived. The furniture was very worn. The cabinets were also. Walls needed painting. The bed was very comfortable and the shower was extra large, which was all good. The whole complex was undergoing renovations, which I knew in advance, but one pool was completely closed and the main pool was limited to half open. I am saying all this because if not improved, people will stop coming.

La plage est incroyable et ultra propre, le condo à un besoin d'amour urgent, pas d'eau chaude pendant 4 jours, laveuse et sècheuse non fonctionnelle, frigidaire qui coule, ustensille manquant (pas de couteau), des rénovations faits dans les autres condos et bruit toute la journée et jusqu'à 9h00 pm le soir!

Secure parking. Beautiful view. Plenty of dining options. Walmart and souvenir shop. Wish the giant pool was heated a little. It's nice that the resort is secure but that's too many codes to remember for the room and beach gate.

If you've ever wondered would it be like for Kmart to own a resort hotel chain this would be it!. There is no room service and you required to bring your own supply of paper towels and toilet paper. The property owners have deferred maintenance on the property and the place is a mess.

So clean and quit

This property was very dated in bad shape needed some serious repairs done and upgraded furniture. It was all old and warn out. There was mold on the ceiling rust on the appliances and they were crumbling on the bottom. Doors would not shut without a latch to keep them closed door knobs did not work. When you ran the washing machine it backed up into the bathtub. The bathtub had standing water.

This property has been a hassle from the beginning. Right after i booked, i got a email saying this property was under renovations but all the amenities were open. At that point i wanted to cancel because it was a special weekend but they have a no refund cancelation, they would keep my money. I then received a text message wanting me to send a picture of me holding my license, which was sketchy and they also wanted me to call a number and give them my credit card info, which was also sketchy, i followed through so i didnt lose my money. My wife and i get to the property, there is major construction going on with everything blocked or roped off, pools closed, 1 elevator working for an entire building so it took us 30 minutes or so to get a elevator. We get to the room and our code would not work, we tried and tried. They sent me 2 different codes, neither worked. So i texted the number and was finally able to get in the room. We get in the room and it is filthy, with bread crumbs on the counter to mold in the vent, sticky substance on the side of the refrigerator. Also both sinks in the bathroom was stopped up. The pools being closed was a big disappointment because we love swimming but we dont get in the ocean, especially after i was told all the amenities were open. I should have been told of the renovations and pools not open and giving a choice to cancel and get a refund but i was stuck or lose my money. Checkout time was 9am. We have never had a checkout that early.

We enjoyed our stay at Long Beach resort. The rooms are great clean with an excellent view.

First it was under construction with only 1 elevator, and absolutely no mention of it in the booking listing. Secondly, there was mold all over the ceiling in the unit. As soon as we noticed the 2nd day there, I contacted the property via messages & they said maintenance would be by! Didn’t even attempt to move us or anything, although we had 2 children! Third, upon arrival I had to clean the unit bathroom. There was hair & pubic hair EVERYWHERE! Again I informed property manager. … oh & their checkout time is 9am, not 10am as listed in the booking!!!

I love going straight to the room. The view was awesome! The room was clean and we felt at home. The popcorn ceiling needs work. But I can't wait to visit again.

Disappointed with overall cleanliness. I.e.: could not take a bath , because plug could not fit : drain was full of old dirty hair : we called and complained : no fix as promised ! Couch and chair were stained and dirty : just to sit we had to put sheets on ! Place was dated and way , way overpriced . Will not recommend and will never come back .

Condo was very clean and comfortable, kitchen was well stocked. The view from every room was beautiful! The building is having some work done on the outside but it did not affect our stay. I will definitely book with Southern Vacation Rentals again in the future.

I loved the condo it was very beautiful, comfortable and modern the only issue is we couldn't connect to Wi-Fi, some dishes weren't clean,and no iron but other than that it was great i would definitely would stay there again

Condo was very clean and nice

The location and view were five star. We were literally steps from Pineapple Willy's. The beach chairs and umbrella were included in the stay. Our condo was nicely appointed and comfortable.

This property was very dated in bad shape needed some serious repairs done and upgraded furniture. It was all old and warn out. There was mold on the ceiling rust on the appliances and they were crumbling on the bottom. Doors would not shut without a latch to keep them closed door knobs did not work. When you ran the washing machine it backed up into the bathtub. The bathtub had standing water.

The photos all showed a nice kitchen and living room. I got there and it was an efficiency apartment.I would have NEVER paid that price for basically a hotel room.

We loved the ocean view, large balcony and privacy. The extra large oval bathtub was very nice. The toilet, however did not work properly. The handle had to be held down in order to flush properly. One element on stove was inoperable. Mattress was way too soft. Thought about removing foam topper because my back hurt so bad. Needs a new mattress or a topper more like memory foam or something, because you just sank in the bed.

All rooms have the ocean view, great location, will return again.

We enjoyed our stay at Long Beach resort. The rooms are great clean with an excellent view.

I love going straight to the room. The view was awesome! The room was clean and we felt at home. The popcorn ceiling needs work. But I can't wait to visit again.

It was close to beach and had great views.

The photos of the unit were not representative of what we found when we arrived. The furniture was very worn. The cabinets were also. Walls needed painting. The bed was very comfortable and the shower was extra large, which was all good. The whole complex was undergoing renovations, which I knew in advance, but one pool was completely closed and the main pool was limited to half open. I am saying all this because if not improved, people will stop coming.

Disappointed with overall cleanliness. I.e.: could not take a bath , because plug could not fit : drain was full of old dirty hair : we called and complained : no fix as promised ! Couch and chair were stained and dirty : just to sit we had to put sheets on ! Place was dated and way , way overpriced . Will not recommend and will never come back .

We have stayed at Long Beach several times, and overall have always loved the property. The unit we stayed in this time was fine, no problems with the unit itself. The problem was with the rental management group and their failure to tell us when booking or before arrival that there was construction going on in in our tower as well as the neighboring towers. This limited the access to pools. The pool in tower one was completely closed, pool in tower two had half access, only one elevator working in each tower. We completely understand that properties require maintenance and upgrades, and appreciate that Long Beach is doing that. However, I feel that the rental companies should disclose that when booking, and give you the opportunity to either book somewhere else or be discounted if you’re still gonna stay there. All guests should’ve been made aware of the extra noise from construction, limited parking and limited access to the pools.

Everything was great till Tuesday the day before we had to leave! Two of the young guys that work at the cabana on the beach in front of building III and close to the volleyball net! Came down to the edge of the beach and decided to fish! They cast out their lines in the area we were swimming and hanging out. One of the fishing poles was directly in front of me! We let them know we were not happy and neither were some other people swimming in that area! I said it loud enough for them to hear me and I said if I step on one of those damn hooks I will come and break that damn fishing rod in half! One of the other people in our group also told that if he gets into he will bring it back to them and hand it to them!!

It is a great location and easy to check-in.

This property has been a hassle from the beginning. Right after i booked, i got a email saying this property was under renovations but all the amenities were open. At that point i wanted to cancel because it was a special weekend but they have a no refund cancelation, they would keep my money. I then received a text message wanting me to send a picture of me holding my license, which was sketchy and they also wanted me to call a number and give them my credit card info, which was also sketchy, i followed through so i didnt lose my money. My wife and i get to the property, there is major construction going on with everything blocked or roped off, pools closed, 1 elevator working for an entire building so it took us 30 minutes or so to get a elevator. We get to the room and our code would not work, we tried and tried. They sent me 2 different codes, neither worked. So i texted the number and was finally able to get in the room. We get in the room and it is filthy, with bread crumbs on the counter to mold in the vent, sticky substance on the side of the refrigerator. Also both sinks in the bathroom was stopped up. The pools being closed was a big disappointment because we love swimming but we dont get in the ocean, especially after i was told all the amenities were open. I should have been told of the renovations and pools not open and giving a choice to cancel and get a refund but i was stuck or lose my money. Checkout time was 9am. We have never had a checkout that early.

Stay was pleasant and would def rent again

First it was under construction with only 1 elevator, and absolutely no mention of it in the booking listing. Secondly, there was mold all over the ceiling in the unit. As soon as we noticed the 2nd day there, I contacted the property via messages & they said maintenance would be by! Didn’t even attempt to move us or anything, although we had 2 children! Third, upon arrival I had to clean the unit bathroom. There was hair & pubic hair EVERYWHERE! Again I informed property manager. … oh & their checkout time is 9am, not 10am as listed in the booking!!!

I will never use southern vacation rentals again

I love going straight to the room. The view was awesome! The room was clean and we felt at home. The popcorn ceiling needs work. But I can't wait to visit again.

I always stay at longbeach, I like the area and the resort has always been great.

Secure parking. Beautiful view. Plenty of dining options. Walmart and souvenir shop. Wish the giant pool was heated a little. It's nice that the resort is secure but that's too many codes to remember for the room and beach gate.

The location and view were five star. We were literally steps from Pineapple Willy's. The beach chairs and umbrella were included in the stay. Our condo was nicely appointed and comfortable.

Close to a lot of shopping and restaurants

It is a great location and easy to check-in.

All rooms have the ocean view, great location, will return again.

Over all good place to stay! In a great area.

This was in a convenient location to shopping and restaurants.

It was close to beach and had great views.

I always stay at longbeach, I like the area and the resort has always been great.

Very convenient

Secure parking. Beautiful view. Plenty of dining options. Walmart and souvenir shop. Wish the giant pool was heated a little. It's nice that the resort is secure but that's too many codes to remember for the room and beach gate.

All in all it was pleasant stay. The room i booked was not the room i received however. The room itself wasn't the cleanest and there was several issues, one being the toilet kept having problems flushing apon further inspection I noticed It was attached by a paper clip so I kept having to fix it. Two the chair outside was so rusted out (which I get will happen) but my son sat down and went right through it cutting himself slightly. The pool and restaurant/bar was a great time though. Its location is great also.

If you've ever wondered would it be like for Kmart to own a resort hotel chain this would be it!. There is no room service and you required to bring your own supply of paper towels and toilet paper. The property owners have deferred maintenance on the property and the place is a mess.