Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately USD 25 for adults and USD 12 for children.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 116 per pet, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of USD 423 per vehicle, accommodating a maximum of 2 guests. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities include the registration desk, public areas, and some rooms.

Where is the property located in relation to key landmarks?

The hotel is centrally located in San Miguel de Allende, just steps from Juarez Park and within a 5-minute walk of Allende Institute. It is approximately 0.4 miles from the Church of San Miguel Arcángel and 0.5 miles from Allende Garden.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. The pool is operational year-round, providing a relaxing space for guests.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the same room as a registered adult, using existing bedding.

NUMU Boutique Hotel, The Unbound Collection by Hyatt

What guests think

Travellers describe NUMU Boutique Hotel, The Unbound Collection by Hyatt as a stylish, centrally located boutique stay with comfortable modern rooms and a rooftop pool and restaurant, making it a popular base for exploring San Miguel de Allende.

Guests consistently praise the attentive service, with helpful recommendations and assistance arranging activities. Some mention slow restaurant service, higher food and drink prices, and occasional maintenance or noise issues. Overall, expect a polished, modern boutique stay with warm hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool and bar/restaurant with city views are frequent highlights. A spa and gym are available, on-site parking is noted, and there are isolated remarks about a small gym or an elevator outage.

Related guest reviews

10

Javier Arreola

Apr 19, 2025

·

Stayed 1 night

Muy bonito hotel, la alberca del roof junto a jacarandas se veía preciosa! Muy amables todos!

10

Margarita

Apr 7, 2025

·

Stayed 2 nights

Loved this great modern hotel with every detail exquisite and original. The breakfast area was beautiful, the rooftop with superb views of the city. Spacious rooms with ample bathrooms and amenities. Very cozy and helpul staff. Loved the dog at the lobby.

10

Itzel

Mar 25, 2025

·

Stayed 3 nights

Beautiful rooftop pool and restaurant, great views and service!

10

Francisco Edmundo

Jun 17, 2024

·

Stayed 2 nights

Increíble, la decoración, el confort, todos los espacios confortables muy bien distribuidos con increíble decoración y muy bien equipados. Muy cerca de todo cuenta con estacionamiento. El área de la alberca padrísima climatizada nos tocó aproximadamente a 36 grados. Padrísimo el roof top Y el servicio excelente súper agradables: Enrique, Alexis, Jorge, Brittany, Jesús. Todos con increíble trato y muy dispuestos. También nos tocó Pool party con DJ padrísimo. Todo Increíble por mucho que el mejor lugar de San Miguel de Allende

10

Brian

Feb 19, 2024

·

Stayed 5 nights

I wish I could rate the staff higher than ‘excellent”, from the concierge staff to the housekeepers to the porters, all fantastic. A special shout out to ‘Pancho’ , the resident mascot dog (Bernese Mountain Dog). Breakfast is wonderful and the rooftop restaurant and bar is lovely. The rooms are a little small but they have all the necessities and great showers. IMO it is in the nicest part of town, just the right amount of quiet yet convenient to everything you would want to see. Oh yes, they have their own parking garage if you choose to rent a car.

10

juan carlos

May 2, 2023

·

Stayed 1 night

Es un bellísimo hotel. El servicio es sensacional y la ubicación es inmejorable!! El rooftop es sensacional para ver el atardecer desde la alberca.

10

ALVARO

Apr 24, 2023

·

Stayed 2 nights

Viaje en pareja. Hotel limpio spa nada extraordinario pero muy aceptable. Precios acordes. Servicio de 10. !! Amable personal a los que les daría sobresaliente.

10

Margaret

Nov 25, 2023

·

Stayed 3 nights

The property is very new and peaceful. It has a “Zen” like environment. The staff is professionally cordial and attentive. The only inconvenience was the elevator was often out of order during my stay. Its location is within walking distance of the iconic cathederal.

10

GUADALUPE

Sep 21, 2025

·

Stayed 2 nights

El gimnasio está muy pequeño

8

Maria

Jan 10, 2025

·

Stayed 3 nights

Overall a really nice boutique hotel In SMA- rooms and beds were very comfortable and nice. like access to filtered water throughout the property. Very limited dining - mainly breakfast and coffee was weak! Lots of places to get better nearby so not a problem. My friend liked the gym. Staff is just delightful and happy to help with anything. Unfortunately for us, our several days in SmA were cloudy, overcast and cold and the only common area at the hotel is in entry/lobby. Had to be all bundled up to get coffee or breakfast. Generally no space outside of your room to chill and relax at the hotel. Having said all of that, like modern clean aesthetic of the hotel and would consider for another trip to SmA

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as very clean or immaculate. There is an isolated complaint about overall cleanliness and the pool area’s condition.

Related guest reviews

10

Shireen

Feb 2, 2025

·

Stayed 1 night

Gorgeous hotel in immaculate condition and modern style. Very comfortable and conveniently located!

10

Kathryn

Aug 15, 2023

·

Stayed 3 nights

Amazing service, food, cleanliness, friendlyness, helpful, kind. Can’t say enough about how wonderful my stay was at Numu!

10

Diana

Aug 26, 2025

·

Stayed 3 nights

Excelente propiedad, limpieza, atencion, alimentos, todo estuvo excelente ¡¡¡¡

10

Ivonne

Jul 29, 2024

·

Stayed 1 night

El hotel está muy bonito, impecable, la atención y el servicio muy buenos. Toda la gente te recibe con una sonrisa. Sin duda volvería a quedarme aquí!

10

Vanessa

Jul 13, 2025

·

Stayed 1 night

Excelente hotel; muy bien ubicado, muy limpio.

10

Rocio

Jun 23, 2023

·

Stayed 3 nights

Top service, walk distance from Church and restaurants. Beds very comfortable and clean room. We definitely recommend the hotel

6

Silvia

Jun 24, 2023

·

Stayed 1 night

La limpieza del hotel no estaba en buenas condiciones , el ares de piscina en feo estado eso no me gusto , para el precio del hotel esperaba algo mucho mejor

10

María

Aug 30, 2025

·

Stayed 5 nights

Excelente hotel, atención y limpieza. Nos encanto

10

Amy

May 1, 2023

·

Stayed 4 nights

The staff attentive, the food good, the rooms clean, the location great, the pool fab, the everything fantastic

10

Matthew

Nov 18, 2025

·

Stayed 3 nights

Room was clean, staff friendly, nice place.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Modern, comfortable rooms; many are spacious and quiet, with good beds and showers. A few note smaller rooms, occasional AC issues resolved by staff, or noise when placed beneath the restaurant.

Related guest reviews

8

cortes maria

Sep 8, 2025

·

Stayed 1 night

Cuidan mucho el medio ambiente y las habitaciones son muy espaciosas

10

Luis G

Mar 31, 2025

·

Stayed 3 nights

Excelente atención, en el check in de inmediato nos dieron la habitación, muy cómoda, silencioso, limpio.

10

Toby-Anne

Mar 11, 2025

·

Stayed 3 nights

Excellent service throw our stay. Kind, helpful professional staff. Only suggestions is to ensure all AC equipment in an occupied is in good working condition at all times. Solutions were found when brought to ftont desks attention. Look forward to staying again in the future

10

Margarita

Apr 7, 2025

·

Stayed 2 nights

Loved this great modern hotel with every detail exquisite and original. The breakfast area was beautiful, the rooftop with superb views of the city. Spacious rooms with ample bathrooms and amenities. Very cozy and helpul staff. Loved the dog at the lobby.

10

Fernanda

Sep 24, 2025

·

Stayed 1 night

El hotel divino, solo nos cambiaron de cuarto porque el aire no funcionaba bien de ahí en fuera todo increíble

10

Brian

Feb 19, 2024

·

Stayed 5 nights

I wish I could rate the staff higher than ‘excellent”, from the concierge staff to the housekeepers to the porters, all fantastic. A special shout out to ‘Pancho’ , the resident mascot dog (Bernese Mountain Dog). Breakfast is wonderful and the rooftop restaurant and bar is lovely. The rooms are a little small but they have all the necessities and great showers. IMO it is in the nicest part of town, just the right amount of quiet yet convenient to everything you would want to see. Oh yes, they have their own parking garage if you choose to rent a car.

10

Mario

May 5, 2025

·

Stayed 1 night

Llegamos y nos recibieron con un upgrade a la suite presidencial, impresionante la verdad, el cuarto de muy buen tamaño, con una terraza gigante con jacuzzi, estuvo increíble! Recomiendo este hotel ampliamente, tiene una gran ubicación y las amenidades son excelentes!

10

alexandra webster

Sep 26, 2025

·

Stayed 3 nights

Perfect trip and hotel. Staff were friendly and useful. The food was great. The location was perfect, in a quieter part of town and still walking distance to Downtown. Bed and pillows were good. My only recommendation is to change the conditioner in the showers, it doesn’t condition at all.

10

marile

Nov 11, 2025

·

Stayed 1 night

Me encantó todo el personal súper atento, lo único estábamos en el piso 4 abajo del restaurante y en la noche se escucha como arrastran cosas El restaurante noia delicioso

8

Maria

Jan 10, 2025

·

Stayed 3 nights

Overall a really nice boutique hotel In SMA- rooms and beds were very comfortable and nice. like access to filtered water throughout the property. Very limited dining - mainly breakfast and coffee was weak! Lots of places to get better nearby so not a problem. My friend liked the gym. Staff is just delightful and happy to help with anything. Unfortunately for us, our several days in SmA were cloudy, overcast and cold and the only common area at the hotel is in entry/lobby. Had to be all bundled up to get coffee or breakfast. Generally no space outside of your room to chill and relax at the hotel. Having said all of that, like modern clean aesthetic of the hotel and would consider for another trip to SmA

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, attentive, and proactive, with staff offering excellent recommendations and help arranging activities. Check-in is smooth, and reported issues are addressed promptly.

Related guest reviews

10

Jesse

Mar 27, 2023

·

Stayed 3 nights

From the moment we entered the facility thru departure, all services & facilities exceeded expectations. Paramount was the customer service, personnel & managment "get it" at this property. All staff went above & beyond to ensure our stay at the property plus San Miguel went smoothly. Food & Beverage also "top shelf"; bar service lovely as bartender created on the spot drinks suited to his customer base. all in all, loved the property & personnel...we'll return. they will surely give thier front row neighbors a run for their money and capture market share quickly

10

Luis G

Mar 31, 2025

·

Stayed 3 nights

Excelente atención, en el check in de inmediato nos dieron la habitación, muy cómoda, silencioso, limpio.

10

steve

Jan 10, 2026

·

Stayed 3 nights

Beautiful stay at Numu , centrally located hotel with all the amenities and great service

10

Barney

Jan 1, 2024

·

Stayed 5 nights

Love staying at Numu! Great property and fantastic staff! Will definitely be back!

10

Kathryn

Aug 15, 2023

·

Stayed 3 nights

Amazing service, food, cleanliness, friendlyness, helpful, kind. Can’t say enough about how wonderful my stay was at Numu!

10

Jordan

Oct 15, 2024

·

Stayed 3 nights

The hotel was amazing! The staff was extremely friendly and helpful! Poncho the hotel mascot is the best!

10

Karen

Oct 28, 2023

·

Stayed 3 nights

The staff were soo kind and patient and caring . I just had a knee replacement .. they were very caring .

10

Maia

Sep 5, 2023

·

Stayed 11 nights

My family and I spent 10 days at this beautiful hotel. The design layout of this hotel is stunning not to mention that the views from the roof top pool are stunning. But really what made this property special is the staff they were kind of friendly and very engaged in a way that was very easy. Actually one of the more beautiful places I've stayed as far as overall approach and feeling at ease. And the hotel dog Pancho made it all the better. Thanks to all.

10

Maria De Lourdes Figueroa

Sep 19, 2025

·

Stayed 5 nights

The staff is absolutely wonderful—special thanks to Ximena, Baldemar and Tadeo for taking such great care of us. We loved the convenience of being within walking distance to everything. They gave us excellent restaurant recommendations and even helped us set up tours and winery visits. And of course, we can’t forget Pancho The Dog, the true star of the hotel, who always welcomed us with the best behavior like a true hotel owner.

10

Barbara

Oct 10, 2025

·

Stayed 4 nights

Lovely property and wonderful staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable, close to the main sights, restaurants, and the cathedral. Several guests also appreciate the quieter, refined neighborhood feel.

Related guest reviews

8

Oswaldo

Nov 18, 2024

·

Stayed 1 night

Near of the downtown

10

Shireen

Feb 2, 2025

·

Stayed 1 night

Gorgeous hotel in immaculate condition and modern style. Very comfortable and conveniently located!

10

steve

Jan 10, 2026

·

Stayed 3 nights

Beautiful stay at Numu , centrally located hotel with all the amenities and great service

10

Philip

May 22, 2025

·

Stayed 4 nights

Couldn't have been better. Walkable to center and beautiful neighborhood

10

Rocio

Jun 23, 2023

·

Stayed 3 nights

Top service, walk distance from Church and restaurants. Beds very comfortable and clean room. We definitely recommend the hotel

10

Brian

Feb 19, 2024

·

Stayed 5 nights

I wish I could rate the staff higher than ‘excellent”, from the concierge staff to the housekeepers to the porters, all fantastic. A special shout out to ‘Pancho’ , the resident mascot dog (Bernese Mountain Dog). Breakfast is wonderful and the rooftop restaurant and bar is lovely. The rooms are a little small but they have all the necessities and great showers. IMO it is in the nicest part of town, just the right amount of quiet yet convenient to everything you would want to see. Oh yes, they have their own parking garage if you choose to rent a car.

10

Jose Antonio

Jan 5, 2024

·

Stayed 2 nights

Muy centrico, personal muy amable y las instalaciones nuevas.

10

camila

Oct 13, 2025

·

Stayed 2 nights

La atención increíble, el hotel muy lindo con ubicación excelente

10

Maya H.

Nov 10, 2024

·

Stayed 3 nights

Fabulous location!

10

alexandra webster

Sep 26, 2025

·

Stayed 3 nights

Perfect trip and hotel. Staff were friendly and useful. The food was great. The location was perfect, in a quieter part of town and still walking distance to Downtown. Bed and pillows were good. My only recommendation is to change the conditioner in the showers, it doesn’t condition at all.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and rooftop dining receive strong praise for taste and views. Some guests report slow service, limited on-site options or weak coffee, and higher food and drink prices.

Related guest reviews

10

CLAUDIA

Jul 8, 2024

·

Stayed 3 nights

Food and drinks are overpriced!

10

Robert

Jan 20, 2024

·

Stayed 3 nights

Outstanding hotel in the heart of San Miguel. Everything about our stay was exceptional. The service and comfort level were excellent. Dinner at the rooftop restaurant was the best of our vacation.

10

Itzel

Mar 25, 2025

·

Stayed 3 nights

Beautiful rooftop pool and restaurant, great views and service!

10

Tatiana

Jul 25, 2023

·

Stayed 2 nights

EXCELLENT AREAS AND SERVICE. THE BREAKFAST WAS REALLY GOOD.

8

Tomas

Oct 27, 2025

·

Stayed 3 nights

Breakfast was great. Service in the restaurant was slow

10

Alejandro

Apr 21, 2025

·

Stayed 3 nights

Muy biena atención, la comida tanto del desayuno como del restaurante de la Terraza muy rica.

10

Marco

Oct 27, 2023

·

Stayed 3 nights

This is a brand new hotel. Everything about it was amazing. Staff was super friendly and helpful. Good at both restaurants was delicious. The hotel itself is beautiful. Loved the artwork all around. And especially loved Pancho, the hotel dog. The sweetest dog with the biggest puppy eyes. Will be staying there on our next trip down to San Miguel!!

10

Alejandro

Apr 7, 2024

·

Stayed 3 nights

Excelente hotel, gran comida y servicio Estuvimos muy contentos

10

alexandra webster

Sep 26, 2025

·

Stayed 3 nights

Perfect trip and hotel. Staff were friendly and useful. The food was great. The location was perfect, in a quieter part of town and still walking distance to Downtown. Bed and pillows were good. My only recommendation is to change the conditioner in the showers, it doesn’t condition at all.

8

Maria

Jan 10, 2025

·

Stayed 3 nights

Overall a really nice boutique hotel In SMA- rooms and beds were very comfortable and nice. like access to filtered water throughout the property. Very limited dining - mainly breakfast and coffee was weak! Lots of places to get better nearby so not a problem. My friend liked the gym. Staff is just delightful and happy to help with anything. Unfortunately for us, our several days in SmA were cloudy, overcast and cold and the only common area at the hotel is in entry/lobby. Had to be all bundled up to get coffee or breakfast. Generally no space outside of your room to chill and relax at the hotel. Having said all of that, like modern clean aesthetic of the hotel and would consider for another trip to SmA

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $985	2 $1,212	3 $719	4 $719	5 $658	6 $629	7
8 $525	9 $541	10 $540	11 $759	12 $566	13	14 $1,347
15 $519	16 $541	17 $541	18 $541	19 $579	20 $795	21 $987
22 $535	23 $541	24 $541	25 $541	26 $566	27 $631	28 $629
29 $519	30 $541

NUMU Boutique Hotel, The Unbound Collection by Hyatt

About this property

Location

Room options

Room, 1 King Bed

Premium Room, 1 King Bed

Room, 2 Queen Beds

Presidential Suite

Deluxe Room, 1 King Bed

Suite

Guest reviews of NUMU Boutique Hotel, The Unbound Collection by Hyatt

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NUMU Boutique Hotel, The Unbound Collection by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $673	22 $671	23 $1,247	24 $886
25 $487	26 $517	27 $516	28 $517	29 $795	30 $961	31