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Gran Hotel de Puebla by HNF - Image 1
Gran Hotel de Puebla by HNF - Room
Gran Hotel de Puebla by HNF - Room
Gran Hotel de Puebla by HNF - View from room
Gran Hotel de Puebla by HNF - Reception

Gran Hotel de Puebla by HNF


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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From

US$69
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Gran Hotel de Puebla by HNF describe a very clean, modern property with attentive staff, though some guests encountered inconsistent pool heating or closures, intermittent maintenance faults, and mixed opinions on restaurant pricing and drink preparation.

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Facilities

Inconsistent

Cleanliness

Clean

Service

Friendly

Location

Convenient

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10

Ricardo

IAN-logo

9 Mar 2026

·

Stayed 1 night

Ok
Ok

8

Aura

EXP-logo

18 Jan 2026

·

Stayed 1 night

Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service.
Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service.

6

Juan

EXP-logo

7 Jan 2026

·

Stayed 2 nights

It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car.
It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car.

10

Salvador

EXP-logo

6 Jan 2026

·

Stayed 1 night

Excelente!!
Excelente!!

6

Yanet

EXP-logo

6 Dec 2025

·

Stayed 1 night

Room good, food poor and too many question at the check in.
Room good, food poor and too many question at the check in.

Blvd. Hermanos Serdan : 794, Puebla, Puebla, Mexico

Location

Located in Puebla, Gran Hotel de Puebla by HNF is a 2-minute drive from FINSA and 8 minutes from Cuauhtemoc Stadium. This luxury hotel is 4.5 mi (7.3 km) from Zócalo de Puebla and 4.7 mi (7.6 km) from Puebla Cathedral.

Parque del Paseo de Los Gigantes(0.1 Miles)

FINSA(1.2 Miles)

Galerías Serdán(1.6 Miles)

Cuexcomate Volcano(1.7 Miles)

Finsa Industrial Park(2.5 Miles)

Fuente de los Frailes(2.9 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Free self-parking is available on-site, but parking height restrictions apply. Reservations are not required.


Breakfast is available, and guests can enjoy breakfast in their room. Specific details about the type of breakfast and associated costs are not provided.


No pets or service animals are allowed at this property.


Check-in is from 15:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. Specific details about the registration desk and public areas are not provided.


The hotel is located in Puebla, just a 2-minute drive from FINSA and 8 minutes from Cuauhtemoc Stadium. It is approximately 4.5 miles (7.3 km) from Zócalo de Puebla and 4.7 miles (7.6 km) from Puebla Cathedral.


Yes, the hotel features an indoor swimming pool, which is accessible from 8:00 AM to 8:00 PM.


Up to 2 children aged 11 years old and younger can stay free per registered adult when occupying the parent's or guardian's room using existing bedding.


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