Is parking available at the property?

Yes, free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately IDR 120,000 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What is the location of the property in relation to key landmarks?

The property is centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and BCS Mall. It is 1 mi (1.6 km) from Grand Batam Mall and 2 mi (3.3 km) from Nagoya Hill Mall.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

ARTOTEL Batam - Comfortable Stay in Lubuk Baja

Average nightly price at ARTOTEL Batam by month, last 12 months (USD)
Month	Average price
January	$44
February	$47
March	$41
April	$43
May	$49
June	$50
July	$48
August	$51
September	$50
October	$48
November	$52
December	$67

What guests think

Reviews of ARTOTEL Batam highlight its walkable location by Grand Batam Mall and eateries, consistently friendly service, and modern, spacious rooms, while some guests note weak air conditioning, occasional noise from roads or works, and intermittent in‑room Wi‑Fi.

Many find the hotel clean and well kept, though a few mention stained linens, dusty quilts, or missed spots. Breakfast is generally tasty with a decent spread, but some find the choices repetitive, and one review noted limited staff presence right at opening. Overall, expect a convenient, good‑value base for shopping and short city stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

8

Abdullah

Jul 31, 2023

·

Stayed 1 night

Clean and quiet ambience. Good spread for breakfast both local and western dishes. Good to relax in the lobby.

8

James Clifton

Jun 19, 2025

·

Stayed 3 nights

Good location. Bed was comfortable. Abit too soft for my liking though. A few decent eateries and spas around the hotel. Staff were friendly and helpful. A minimart just opposite the entrance for snacks and drinks. Breakfast spread was decent. Fair warning, no gym or swimming pool.

6

Joseph

Jul 1, 2025

·

Stayed 1 night

Good location - near local market, many eateries nearby, near 2 big mall (Grand Batam Mall & BCS Mall) - both within walking distance. Staff are generally very courteous and the front office staff speak good English. Nice lobby and decent breakfast buffet spread. Appreciate very much allowed early check-in. Recommended and likely to return when visiting Batam.

10

shahrin

Jun 6, 2023

·

Stayed 3 nights

Being still new, the facilities were all in perfect condition and I have no qualms about the hotel. Worth every cent

10

Siu Tjing Tammy

Oct 14, 2023

·

Stayed 1 night

5 mins walk to Grand Batam Mall, outdoor foodcourt, coffeeshops, hair salons, massage spas galore, JK supermarket. Welcome drink.

8

LEONG HENG

Aug 18, 2025

·

Stayed 2 nights

Location is great for solo & also families. - Safe : Round the clock there’s always staff at the Ground Floor (Car Park) & at Main Entrance. These a plus point for safety measures. - Every staff is friendly & attentive to the details. * The hygiene of the environment is great. Food preparation & servings are handled well. * - Easy Transportation. - Clean Rooms : Spacious. - Corridor is big & it is a great measure for Safety. - Internet Access: Unstable connection on 1 of the night. However, staff fix the issues in short time. We will be a return guests. Thank You. Do keep up the great work.🙏

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe ARTOTEL Batam as clean and well kept, though several mention stained or dusty linens and occasional missed spots.

Related guest reviews

10

Kathleen

Feb 6, 2026

·

Stayed 3 nights

Clean room, near amenities and shopping. Freindky and helpful hotel staff.

8

LIM DAW KWEI

Jun 2, 2024

·

Stayed 1 night

Stay at the hotel is good. Walking distance to batam grand. The only complain is the quilts are dusty and have caused rashes on two separate visits

8

Lai Cheng

Apr 25, 2023

·

Stayed 3 nights

It's a new hotel, opened about 8 months when we checked in. Pillow case, bedsheets were dirty. Pillow case has stains. In the writeup, Artotel should stated "Breakfast not included" in the room rate instead of "Breakfast Available". We had to pay IDR 100K each pax to take their buffet breakfast. Very misleading.

8

Megan

Sep 29, 2025

·

Stayed 1 night

This is a solid stay. Close to ATM and shops if needed. Air conditioning wasn’t strong if working and there was a little mold on the sink that I think was messing with my allergies. Also it is not sound proof lol. But the staff were nice, the room design was cool, and I felt generally safe.

10

Mohamed

Dec 21, 2022

·

Stayed 2 nights

Good, clean and comfortable hotel. Near to Grand Mall and BCS shopping mall and with lots of eatery surrounded. Highly recommend this hotel

10

Siu Tjing Tammy

Jan 22, 2024

·

Stayed 1 night

5 mins walk to Reborn massage. Second time I am staying here. Spacious rooms, clean toilet. Could have added spare toilet roll. Room had left over rubbish from previous occupier and area in the corner wasn't clean. Still, great stay overall and I would return.

10

Junhong Jeremy

Oct 27, 2025

·

Stayed 1 night

Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!

10

Yee

Dec 21, 2023

·

Stayed 2 nights

The rooms were clean! Rooms were big and everything was great! Recommended

4

Jane

Dec 19, 2023

·

Stayed 1 night

The hotel chambermaid did not do a good job. a pair of slippers was left on the coffee table together with the cups and coffee machine. Only 1 roll of half used toilet roll is available in the room. The hairdryer's handle is broken, i have to hold the joint wnen using to prevent it from bending back.

10

Joanne

Jan 19, 2025

·

Stayed 1 night

Stay at L7, bath towels were clean this time, unlike last year when we stayed

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Rooms

Rooms are modern, spacious, and comfortable, though some guests note weak air conditioning, limited soundproofing with traffic or construction noise, and occasionally unstable Wi‑Fi.

Related guest reviews

8

TINA

Aug 31, 2023

·

Stayed 2 nights

Decent room size n minimalist hotel. Walkable to the Grand Mall but for us we find it a challenge crossing both side of the road. Although there is a pedestrain crossing nearby the cars does not stop for pedestrains. So you got to be brave and weave your way across which we find it scary. Rooms provide the basic amenities but not disposable slippers. Hotel will provide 1 key card n if need another key card a 200,000 rupiah deposit is required. Wifi in the room is good and has a coffee machine. (No kettle). We needed 2 key card so we could use 1 to keep the air-con running so to keep the room cool. Buffet Breakfast is simple and has basics like bread, egg station, some hot food. They even have a indo mee station which they will cook with option of dry or soup...is quite nice. Special thanks to Monica at reception for her friendly service and extra mile in telling us to be extra careful crossing the road to the Grand Mall , offer to help us order freshly make Kueh Lapis with delivery to the hotel. In addition booking a Grab to Harbour Bay Ferry Terminal. Overall the team at Artotel is friendly always with a smile. Will defintely recommend this hotel.

8

Megan

Sep 29, 2025

·

Stayed 1 night

This is a solid stay. Close to ATM and shops if needed. Air conditioning wasn’t strong if working and there was a little mold on the sink that I think was messing with my allergies. Also it is not sound proof lol. But the staff were nice, the room design was cool, and I felt generally safe.

10

P Stella

Dec 19, 2025

·

Stayed 1 night

Comfortable stay

6

Lee Chuan

Sep 3, 2024

·

Stayed 2 nights

Did not had the breakfast for two nights stay to experience other food around. Plenty of choices from inexpensive “coffeeshop” fares to simple restaurant and cafe types. The air conditioning wasn’t cool enough for one of the rooms, the traffic noise in the evening from the road facing GBM was quite bad. Overall, location with such prices is ideal. Basic lodging needs are provided well and plenty of Convienence stores and malls, food nearby.

10

Junhong Jeremy

Oct 27, 2025

·

Stayed 1 night

Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!

4

Kim Chong

Dec 30, 2022

·

Stayed 1 night

The room was clean but the bed was slightly hard and aircon was not cool at all for the whole night and somehow aircon was intermittently ‘off’ The service receptionist was too slow and seemed having too much paper works?

8

GuanRen

Dec 3, 2022

·

Stayed 19,328 nights

Wifi speed is unstable

8

Reina

Dec 4, 2023

·

Stayed 2 nights

Hotel is just opposite Grand Batam, many eateries nearby and easy to grab around. Walkable distance to BCS too. Hotel room is quite new, clean and spacious. Amenities can be improved like a soap dish for the hand soap and 2 small hand tower. Also put an extra toilet roll in the toilet.

8

Marie

Nov 15, 2023

·

Stayed 1 night

New, modern, clean and quiet even though it was centrally located. We stayed on the 7th floor and there was construction going on the rooftop. We were told it will start at 10am but the noise started at 8.15am. Staffs were very friendly.

10

Angelia Lee Choo

Jul 4, 2024

·

Stayed 2 nights

Room was very spacious and comfortable. Staff are very friendly.

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Service

Service is widely described as friendly, attentive, and helpful, though a few guests experienced slow check‑in, delayed towels, or slower nighttime responses.

Related guest reviews

10

Kathleen

Feb 6, 2026

·

Stayed 3 nights

Clean room, near amenities and shopping. Freindky and helpful hotel staff.

10

SAZELI

Jan 31, 2024

·

Stayed 2 nights

This was my 2nd time staying at Artotel & the experience was wholistically pleasant; right from entering the hotel entrance being greeted with a friendly welcome & leaving the as we checked out. Location was accessible to Grand Batam Mall which made it more convenient.

8

Megan

Sep 29, 2025

·

Stayed 1 night

This is a solid stay. Close to ATM and shops if needed. Air conditioning wasn’t strong if working and there was a little mold on the sink that I think was messing with my allergies. Also it is not sound proof lol. But the staff were nice, the room design was cool, and I felt generally safe.

8

Cheng Pei

Oct 20, 2024

·

Stayed 1 night

It is always amazing staying at artotel. There is once the room i book has faulty air conditioning. It was hot and stuffy. Fortunately the staff manage to get another room for us. Their hospitality and services is undoubtful

8

Nur Mohammed

Jan 26, 2023

·

Stayed 3 nights

Service were on point. From security to reception staff, they all have a good vibrant vibes. It feels good to be there. Not forgetting the housekeepers too. One thing that needs to be better is the breakfast. Serving the same fried rice and fried noodles on every morning is abit too much. Definitely theres room for improvements. Overall im a happy guest. Keep it up. For sure I will be back and hope to see some improvements.

2

Wee Meng

Sep 6, 2025

·

Stayed 2 nights

The bathroom was locked in the middle of the night from inside… when called the reception, only got response after several calls and after 10mins

8

Jiun Jzer

Jul 18, 2023

·

Stayed 1 night

The checking in was a bit of a hassle, even with our passports and booking references, it took quite a while for check in. Each room, although it was twin sharing, was only given 1 key, which is a tad inconvenient as we needed the key to access the lifts to our rooms. Another thing to highlight was that when we were given our rooms at 3pm, there wasn't any towels in the room and we had to wait till about 7pm before we got our towels. There was only 1 pair of slippers in the twin sharing room. Although we could get room service to rectify this but it should have been arranged previously to avoid such trouble.

10

Junhong Jeremy

Oct 27, 2025

·

Stayed 1 night

Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!

10

Muhammad

May 22, 2023

·

Stayed 1 night

Nice modern hotel with all convenience shop, money changer (with good rates), durian stall and grand batam mall nearby walking distance. Frontdesk and concierge are all friendly. Recommended to all future guests Definitely be back again soon..see ya

8

LEONG HENG

Aug 18, 2025

·

Stayed 2 nights

Location is great for solo & also families. - Safe : Round the clock there’s always staff at the Ground Floor (Car Park) & at Main Entrance. These a plus point for safety measures. - Every staff is friendly & attentive to the details. * The hygiene of the environment is great. Food preparation & servings are handled well. * - Easy Transportation. - Clean Rooms : Spacious. - Corridor is big & it is a great measure for Safety. - Internet Access: Unstable connection on 1 of the night. However, staff fix the issues in short time. We will be a return guests. Thank You. Do keep up the great work.🙏

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Highly convenient for shopping and dining, with Grand Batam Mall and BCS Mall within walking distance; a few note that crossing the main road can be challenging.

Related guest reviews

8

TINA

Aug 31, 2023

·

Stayed 2 nights

Decent room size n minimalist hotel. Walkable to the Grand Mall but for us we find it a challenge crossing both side of the road. Although there is a pedestrain crossing nearby the cars does not stop for pedestrains. So you got to be brave and weave your way across which we find it scary. Rooms provide the basic amenities but not disposable slippers. Hotel will provide 1 key card n if need another key card a 200,000 rupiah deposit is required. Wifi in the room is good and has a coffee machine. (No kettle). We needed 2 key card so we could use 1 to keep the air-con running so to keep the room cool. Buffet Breakfast is simple and has basics like bread, egg station, some hot food. They even have a indo mee station which they will cook with option of dry or soup...is quite nice. Special thanks to Monica at reception for her friendly service and extra mile in telling us to be extra careful crossing the road to the Grand Mall , offer to help us order freshly make Kueh Lapis with delivery to the hotel. In addition booking a Grab to Harbour Bay Ferry Terminal. Overall the team at Artotel is friendly always with a smile. Will defintely recommend this hotel.

10

We Wey

Nov 6, 2024

·

Stayed 1 night

When I travel to Batam, usually I would stay in Artotel. Because the rooms are clean and comfortable. Its location is very good. With shopping malls nearby walking distance and A2 food court.

10

Noreen

Jun 6, 2023

·

Stayed 2 nights

Walkable distance from hotel to shopping malls and eateries. Very convenient.

10

Siu Tjing Tammy

Oct 15, 2023

·

Stayed 1 night

Convenient for food and shopping. A bit hard to cross the main road to Grand Batam Mall. Nearby many massage spas and wholesale shopping

8

Khar Boey

Dec 16, 2023

·

Stayed 2 nights

Is near grand Batam shopping mall and walkable distance to Batam city square mall. Lots of massage shops near the hotel. A morning market with local foods to eat. Local snacks shops open till evening if you need to get some. More eating options nearby

10

Junhong Jeremy

Oct 27, 2025

·

Stayed 1 night

Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!

10

Siu Tjing Tammy

Oct 14, 2023

·

Stayed 1 night

5 mins walk to Grand Batam Mall, outdoor foodcourt, coffeeshops, hair salons, massage spas galore, JK supermarket. Welcome drink.

10

Muhammad

May 22, 2023

·

Stayed 1 night

Nice modern hotel with all convenience shop, money changer (with good rates), durian stall and grand batam mall nearby walking distance. Frontdesk and concierge are all friendly. Recommended to all future guests Definitely be back again soon..see ya

8

Reina

Dec 4, 2023

·

Stayed 2 nights

Hotel is just opposite Grand Batam, many eateries nearby and easy to grab around. Walkable distance to BCS too. Hotel room is quite new, clean and spacious. Amenities can be improved like a soap dish for the hand soap and 2 small hand tower. Also put an extra toilet roll in the toilet.

10

Poay Sim

Aug 20, 2025

·

Stayed 3 nights

Checked in easily. Room ready when we checked in. Mamy choices for Breakfast. Hotel is near Batam Grand Mall, City Square. Also near market, shops and eateries.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with a decent variety, though some found it repetitive or average, and one review mentioned limited staff presence right at opening.

Related guest reviews

8

James Clifton

Jun 19, 2025

·

Stayed 3 nights

Good location. Bed was comfortable. Abit too soft for my liking though. A few decent eateries and spas around the hotel. Staff were friendly and helpful. A minimart just opposite the entrance for snacks and drinks. Breakfast spread was decent. Fair warning, no gym or swimming pool.

10

Wee Hian

Mar 19, 2025

·

Stayed 3 nights

good location, breakfast was good too!

6

Joseph

Jul 1, 2025

·

Stayed 1 night

Good location - near local market, many eateries nearby, near 2 big mall (Grand Batam Mall & BCS Mall) - both within walking distance. Staff are generally very courteous and the front office staff speak good English. Nice lobby and decent breakfast buffet spread. Appreciate very much allowed early check-in. Recommended and likely to return when visiting Batam.

8

Teck Shen

Mar 1, 2025

·

Stayed 1 night

Hotel deco is new n clean. Breakfast spread is good. Nearby shopping mall n some good massage places.

8

Nur Mohammed

May 3, 2023

·

Stayed 2 nights

Its my 2nd visit. This time round its with my family. Everything seems to be as it is. Clean. Comfort. Good vibes from all the staff, especially one of your security staff who recognise me from my previous stay. She cheerfully welcome me back to the hotel. One thing doesnt change is the breakfast. As i feedback from my previous stay, the choice of cooked food is not inviting. There was fried rice and noodles which is alright.The chicken and tofu was horrible. Luckily for the porridge station, it make up for it. I will be coming again in July. Hopefully it will be better.

8

Charlene

Jul 15, 2025

·

Stayed 1 night

Hotel was great, good location & breakfast was great too.

8

Nur Mohammed

Jan 26, 2023

·

Stayed 3 nights

Service were on point. From security to reception staff, they all have a good vibrant vibes. It feels good to be there. Not forgetting the housekeepers too. One thing that needs to be better is the breakfast. Serving the same fried rice and fried noodles on every morning is abit too much. Definitely theres room for improvements. Overall im a happy guest. Keep it up. For sure I will be back and hope to see some improvements.

10

Anthony

Apr 1, 2023

·

Stayed 1 night

Enjoyed my stay as always . Buffet breakfast spread was good too

8

Martin

Jan 16, 2025

·

Stayed 2 nights

Everything is fine. Food is normal, the staff serving provide good service, but they only start work at 7am which the breakfast starts at 6am. So from 6-7am no service staff.

10

Poay Sim

Aug 20, 2025

·

Stayed 3 nights

Checked in easily. Room ready when we checked in. Mamy choices for Breakfast. Hotel is near Batam Grand Mall, City Square. Also near market, shops and eateries.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $52	17 $66
18 $52	19 $38	20 $41	21 $38	22 $38	23 $61	24 $62
25 $36	26 $36	27 $36	28 $36	29 $36	30 $56	31 $60

Su	Mo	Tu	We	Th	Fr	Sa
1 $39	2 $39	3 $38	4 $39	5 $39	6 $58	7 $81
8	9 $39	10 $39	11 $39	12 $39	13 $61	14 $60
15 $39	16 $39	17 $39	18 $39	19 $39	20 $61	21 $61
22 $36	23 $39	24 $39	25 $39	26 $39	27 $61	28 $62
29 $39	30 $39

ARTOTEL Batam

Prices for ARTOTEL Batam

Monthly average prices

About this property

Location

Room options

Studio 45

Studio 30 Twin

Studio 30 King

Guest reviews of ARTOTEL Batam

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about ARTOTEL Batam

Considering this hotel for your Lubuk Baja trip?

Prices for upcoming dates

Business details