Is parking available at the hotel?

Yes, parking is available on-site and is free of charge. However, parking is limited, so it is advisable to arrive early.

Is breakfast offered at the hotel?

Yes, a delicious breakfast is available each morning. Specific details about the type of breakfast and associated costs are not provided.

Are pets allowed at the hotel?

No, pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 14:00 and check-out time ends at 12:00. Early or late check-in/check-out options may be available upon request.

Is there an airport shuttle service available?

Yes, airport shuttle services are available. Specific pricing and arrangements for the transfer are not detailed.

What accessibility features does the hotel offer?

The hotel provides accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is conveniently located near Nagoya Hill Mall, BCS Mall, and Harbor Bay Ferry Terminal, making it an ideal base for exploring Batam.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy. Specific operational hours and seasonal availability are not mentioned.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel does not offer cribs or rollaway/extra beds. Extra-person charges may apply depending on property policy.

Nagoya Hill Hotel Batam - Luxury Stay in Lubuk Baja

Average nightly price at Nagoya Hill Hotel Batam by month, last 12 months (USD)
Month	Average price
January	$56
February	$53
March	$44
April	$45
May	$53
June	$54
July	$54
August	$55
September	$53
October	$55
November	$47
December	$54

What guests think

Across recent reviews of Nagoya Hill Hotel Batam, travelers praise the very convenient location beside Nagoya Hill Mall and the consistently friendly, helpful staff, with many also highlighting good to excellent breakfasts and generally clean, well-kept spaces.

Multiple guests, however, complain about traffic or nightclub noise affecting road-facing rooms. Several reviews also report weak air conditioning, slow or limited TV/streaming, and occasional housekeeping lapses like dirty linens or missing items; best for shoppers who do not mind an energetic area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Mark

Nov 3, 2025

·

Stayed 1 night

Room was clean and tidy the staff and the amenities great. great location.

10

Mina

Jun 4, 2025

·

Stayed 2 nights

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

8

Tan

Mar 30, 2024

·

Stayed 1 night

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

4

Hwee Sing

Nov 14, 2023

·

Stayed 2 nights

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but several cite housekeeping lapses such as dirty or smelly linens and missing bathroom items.

Related guest reviews

10

Mark

Nov 3, 2025

·

Stayed 1 night

Room was clean and tidy the staff and the amenities great. great location.

10

Mina

Jun 4, 2025

·

Stayed 2 nights

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

8

Sok Hwa

Jan 7, 2025

·

Stayed 2 nights

clean, nice ambient and friendly staff

4

Hwee Sing

Nov 14, 2023

·

Stayed 2 nights

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

10

henry

Jul 8, 2025

·

Stayed 2 nights

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

4

Muthu

Nov 19, 2024

·

Stayed 5 nights

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.

6

Li Chin

Dec 7, 2025

·

Stayed 1 night

location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell

10

Nor

Oct 24, 2022

·

Stayed 1 night

It’s so nice and clean too

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AI-generated summary based on recent guest reviews

Rooms

Road-facing rooms can be noisy at night; several guests report weak air conditioning and slow or limited TV/streaming.

Related guest reviews

6

Carol

Mar 22, 2024

·

Stayed 2 nights

Nagoya hill is popular for his location - next to Nagoya hill mall. But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night. Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room. Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon. The price that we were paying for Nagoya hill is overpriced given the area. Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little. I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.

8

Dennis

Nov 4, 2023

·

Stayed 3 nights

The disco next to hotel is way noisy! Location is real good, next to a mall and spas.

4

chee hwee

Mar 29, 2024

·

Stayed 3 nights

I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify. I kept the room aircon on 24/7 . Never remofe my card

8

Tan

Mar 30, 2024

·

Stayed 1 night

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

4

Hwee Sing

Nov 14, 2023

·

Stayed 2 nights

Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .

8

PENG SOON

Jul 15, 2024

·

Stayed 1 night

Too noisy a lot traffic noise

10

michael

Nov 26, 2023

·

Stayed 2 nights

Didn’t get our request double bed, was told rooms fully booked

8

CHIT PIN

Nov 16, 2022

·

Stayed 1 night

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and professional across reception and dining; some guests noted quick room changes or assistance when issues arose.

Related guest reviews

10

Mark

Nov 3, 2025

·

Stayed 1 night

Room was clean and tidy the staff and the amenities great. great location.

10

Mina

Jun 4, 2025

·

Stayed 2 nights

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

8

Sok Hwa

Jan 7, 2025

·

Stayed 2 nights

clean, nice ambient and friendly staff

10

henry

Jul 8, 2025

·

Stayed 2 nights

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

4

Muthu

Nov 19, 2024

·

Stayed 5 nights

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.

10

Polivios

Jun 28, 2025

·

Stayed 1 night

The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!

10

Sankaran

Oct 10, 2023

·

Stayed 2 nights

My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.

10

sulina

Jul 11, 2023

·

Stayed 1 night

very friendly staff from all the area...love it

8

CHIT PIN

Nov 16, 2022

·

Stayed 1 night

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

10

Sankaran

May 11, 2025

·

Stayed 2 nights

Staff and service very good. Reception staff and doorman very friendly. Friendly GM too

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AI-generated summary based on recent guest reviews

Location

Consistently praised for being next to Nagoya Hill Mall with easy access to eateries and shopping; walking connection is convenient. Some rooms pick up city or nightclub noise from the busy road.

Related guest reviews

10

hazelle

Aug 14, 2024

·

Stayed 2 nights

2nd time staying in this hotel. Very convenient

10

Mark

Nov 3, 2025

·

Stayed 1 night

Room was clean and tidy the staff and the amenities great. great location.

10

JOSEPH ROBERT

Feb 22, 2024

·

Stayed 3 nights

First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.

10

Mina

Jun 4, 2025

·

Stayed 2 nights

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

8

Tan

Mar 30, 2024

·

Stayed 1 night

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

10

suriyani

Dec 12, 2024

·

Stayed 1 night

convenient

8

Pauline SH

Oct 4, 2023

·

Stayed 1 night

Fantastic location though a bit exp. Lots of eateries, malls, safety first!! Good n wide-spread breakfast

6

Li Chin

Dec 7, 2025

·

Stayed 1 night

location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell

10

M Razali

Dec 20, 2023

·

Stayed 2 nights

Easy access to shopping centre and others part of Batam..

10

Roland

Jun 28, 2024

·

Stayed 2 nights

Convenience of walking over to Nagoya Hill Shopping Mall.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety; buffet often described as good to excellent. Service at breakfast is attentive.

Related guest reviews

10

JOSEPH ROBERT

Feb 22, 2024

·

Stayed 3 nights

First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.

10

Mina

Jun 4, 2025

·

Stayed 2 nights

Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal. Special kudos to hotel staff, especially the room service team. Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking. I will definitely return and strongly recommend to anyone visiting Batam.

10

sudarsono

Nov 25, 2025

·

Stayed 1 night

Best breakfast

8

Tan

Mar 30, 2024

·

Stayed 1 night

The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.

10

henry

Jul 8, 2025

·

Stayed 2 nights

The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good.. I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....

8

Pauline SH

Oct 4, 2023

·

Stayed 1 night

Fantastic location though a bit exp. Lots of eateries, malls, safety first!! Good n wide-spread breakfast

10

Sankaran

Oct 10, 2023

·

Stayed 2 nights

My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.

8

CHIT PIN

Nov 16, 2022

·

Stayed 1 night

The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good. The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor

10

Lek Chew

Dec 14, 2022

·

Stayed 19,335 nights

Very convenient. Nice breakfast buffer.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $67
18 $45	19 $46	20 $45	21 $46	22 $45	23 $45	24 $70
25 $45	26 $46	27 $46	28 $46	29 $45	30 $48	31 $61

Su	Mo	Tu	We	Th	Fr	Sa
1 $47	2 $47	3 $47	4 $47	5 $47	6 $61	7 $223
8 $77	9 $47	10 $47	11 $47	12 $47	13 $146	14 $61
15 $47	16 $47	17 $47	18 $48	19 $47	20 $47	21 $61
22 $47	23 $47	24 $47	25 $47	26 $47	27 $47	28 $61
29 $47	30 $47

Nagoya Hill Hotel Batam

Prices for Nagoya Hill Hotel Batam

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Superior Queen Room

Superior Twin Room

Junior Suite

Executive Suite

Guest reviews of Nagoya Hill Hotel Batam

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

FAQs about Nagoya Hill Hotel Batam

Considering this hotel for your Lubuk Baja trip?

Prices for upcoming dates