Is parking available at the hotel?

Complimentary parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A delicious on-site breakfast is served each morning, providing a variety of options to start the day. Specific serving hours are not mentioned.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the city center of Batam, near local landmarks such as Maha Vihara Duta Maitreya Buddhist Temple and Batam Sign. Attractions like Ocarina Park and East Coast Park are also nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Specific operational hours and seasonal availability are not mentioned.

Are children allowed at the hotel?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

I Hotel Batam - Comfortable Stays in Lubuk Baja

Average nightly price at I Hotel Batam by month, last 12 months (USD)
Month	Average price
January	$53
February	$56
March	$52
April	$55
May	$59
June	$61
July	$63
August	$65
September	$63
October	$49
November	$61
December	$69

What guests think

Across recent reviews, I Hotel Batam earns praise for its walkway access to Nagoya Hill Shopping Mall and for generally clean, spacious rooms, while some guests note dated areas, occasional maintenance problems, and intermittent odors or mustiness.

Many highlight smooth check-in and occasional complimentary upgrades. Some appreciate the quiet, calm atmosphere, though a few found beds less comfortable or air conditioning weak. Overall, a comfortable base with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Natalie

Jun 12, 2025

·

Stayed 1 night

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.

8

QINYUE CHARLOTTE

Mar 23, 2024

·

Stayed 2 nights

Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.

10

Christian

Jun 17, 2024

·

Stayed 1 night

Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as clean and well maintained. However, several report musty or unpleasant odors, occasional stained linens or towels, and in a few cases odd smelling water.

Related guest reviews

6

Natalie

Jun 12, 2025

·

Stayed 1 night

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.

10

Hanrong

Mar 15, 2026

·

Stayed 1 night

3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.

8

Han Keong Richard

Dec 17, 2022

·

Stayed 1 night

main complaint is room and bedlinens musky smell and towels stained. a far cry from previous stay before covid.

10

Sok Hwa

Sep 29, 2025

·

Stayed 2 nights

Clean and well maintain...

10

Mohamed Zahril

Mar 1, 2025

·

Stayed 1 night

Nice place to stay. Very clean and cosy.

10

Taekseon

Jan 11, 2025

·

Stayed 1 night

Everything is in order. Tidy & clean.

10

Charles

Sep 15, 2024

·

Stayed 1 night

Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.

2

Mina

Feb 20, 2025

·

Stayed 2 nights

Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.

8

X.Y.

Jun 14, 2024

·

Stayed 1 night

Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.

10

Mohamed Zahril

May 16, 2025

·

Stayed 2 nights

Amazing stay. Staff are friendly as usual, place are clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with some guests receiving upgrades and mentioning good internet and a generally quiet ambience. A minority noted aging fittings, weak air conditioning, plumbing or fixture faults, dim lighting, and less comfortable beds in some rooms.

Related guest reviews

6

MUI HUANG

Dec 15, 2025

·

Stayed 2 nights

Have been staying here for my last few Batam trips and have been very happy from room to staff to amenities but this trip was not so pleasant. First of all, think was given a room on a smoking level? Kept smelling cigarettes througout. Then the tap for shower and sink is not working well, its jammed and water splashing all over. The lock on the door was also not working well... Complained to the reception and they were very polite and pleasant, tried to rectify the issues but doesnt help much. Wish they would double checked everything before releasing the room, and we were there after 3pm, which isbthe check in time, so they should have enough time to prepare their rooms for new guest.

10

Weijie

Jun 23, 2025

·

Stayed 3 nights

The hotel is quiet and near to Nagoya mall. Staff is friendly.

10

Thomas

Mar 17, 2024

·

Stayed 1 night

Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.

10

vinzysong

Mar 15, 2024

·

Stayed 2 nights

My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big! Overall, I enjoy my stay as it was very convenient to shopping mall. Thank you so much!

8

X.Y.

Sep 6, 2024

·

Stayed 2 nights

Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.

8

Richard

Aug 2, 2025

·

Stayed 3 nights

The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable

10

Charles

Sep 15, 2024

·

Stayed 1 night

Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.

2

Mina

Feb 20, 2025

·

Stayed 2 nights

Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.

10

Ruzita

Sep 22, 2025

·

Stayed 2 nights

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created

8

Azlan Bin

Mar 20, 2023

·

Stayed 1 night

Quiet and safe Rooms are decebt and clean However the aircon was not cool after midnight.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and efficient, with smooth check-ins and occasional upgrades. A few reviews cite unhelpful or less proactive front-desk responses.

Related guest reviews

10

Thuan

Jun 19, 2023

·

Stayed 1 night

Smoothless check-in and staff was efficient, courteous. Good location.

6

Natalie

Jun 12, 2025

·

Stayed 1 night

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.

10

Hanrong

Mar 15, 2026

·

Stayed 1 night

3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.

10

Mas Rizan

Nov 19, 2023

·

Stayed 1 night

Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.

2

Mina

Feb 20, 2025

·

Stayed 2 nights

Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.

10

Muhamed

Jul 25, 2025

·

Stayed 2 nights

Great service and friendly staff. Check in was smooth and flawless.

8

Robin

Jan 15, 2024

·

Stayed 1 night

Everything was good except its too quiet and also the front desk personnel seems to be lazing around?

8

Matteo

Nov 26, 2024

·

Stayed 1 night

Great hotel well presented and friendly staff.

10

Rusminah

Sep 27, 2025

·

Stayed 2 nights

Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.

10

TAN BEE

Jul 14, 2025

·

Stayed 2 nights

Staff are smiley, friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Direct walkway access to Nagoya Hill Shopping Mall and many nearby amenities makes the location very convenient and walkable.

Related guest reviews

10

Hanrong

Mar 15, 2026

·

Stayed 1 night

3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.

8

QINYUE CHARLOTTE

Mar 23, 2024

·

Stayed 2 nights

Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.

10

Weijie

Jun 23, 2025

·

Stayed 3 nights

The hotel is quiet and near to Nagoya mall. Staff is friendly.

10

Ajib

Dec 19, 2024

·

Stayed 1 night

Just nice.. good location

10

vinzysong

Mar 15, 2024

·

Stayed 2 nights

My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big! Overall, I enjoy my stay as it was very convenient to shopping mall. Thank you so much!

10

Mohamed Zahril

Feb 12, 2023

·

Stayed 2 nights

Simply awesome. Like the location actually.

8

KATSUMI

Apr 3, 2023

·

Stayed 1 night

Nagoya Hill mollにも近くショッピングには最適。部屋は広く清潔。

10

Mas Rizan

Nov 19, 2023

·

Stayed 1 night

Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.

10

Rusminah

Sep 27, 2025

·

Stayed 2 nights

Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.

8

QINYUE CHARLOTTE

Jan 2, 2024

·

First time staying with this hotel in Batam. Definitely will be staying again the next time when I visit. It is so close to nagoya hill mall with a direct access pathway from hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally decent with a fair variety, though several guests found the taste average or the spread limited, and a few reviews were negative; one noted enjoyable Indonesian options.

Related guest reviews

8

QINYUE CHARLOTTE

Mar 23, 2024

·

Stayed 2 nights

Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.

6

Doris

Jan 30, 2023

·

Stayed 2 nights

We were given the service apartments instead of hotel room. The bath area was choked with slow moving water. The room was dim. The breakfast was lousy.

6

Farah Diyanah

Mar 14, 2023

·

Stayed 2 nights

Breakfast spread not as much as normal hotel breakfast buffet.

10

Christian

Jun 17, 2024

·

Stayed 1 night

Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.

8

X.Y.

Jun 14, 2024

·

Stayed 1 night

Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $90
18 $56	19 $56	20 $56	21 $60	22 $56	23 $56	24 $81
25 $55	26 $55	27 $55	28 $55	29 $55	30 $55	31 $65

Su	Mo	Tu	We	Th	Fr	Sa
1 $58	2 $58	3 $58	4 $58	5 $58	6 $57	7 $323
8 $243	9 $58	10 $57	11 $57	12 $57	13 $57	14 $57
15 $57	16 $57	17 $57	18 $57	19 $57	20 $57	21 $58
22 $58	23 $58	24 $57	25 $57	26 $57	27 $57	28 $57
29 $57	30 $57

I Hotel Batam

Prices for I Hotel Batam

Monthly average prices

About this property

Location

Room options

Deluxe Apartment

Deluxe Double Room

Superior Smoking

Suite

Superior Double Room

Deluxe King Room

Executive Apartment

Guest reviews of I Hotel Batam

Who stays here?

What guests think

Property Policies

FAQs about I Hotel Batam

Prices for upcoming dates