Splash Universe Resort

Main play area the water was so cold kids couldn’t play and main slide was down staff was rude

No hot tub and no coffee waken at 4:30 AM sounds like someone is moving furniture

We booked because of the description for the indoors Waterpark. Checking in was no problem.... the room we received was not cleaned at all! The beds were a mess and previous users trash and debris was still present. Luckily we only came for the Waterpark fun! We utilized the room bathroom to change, being very cautious not to touch the bedding or any other items in the used room. After leaving the Waterpark fun, we left! I wouldn't have dared stayed overnight!

Staff was great , room wasn’t dirty had normal hotel wear and tear . Water park probably is more for children 8 and under I took my 13 year old and he got bored pretty quick . Also only one life guard ,slides aren’t watched and for some reason people allow their kids to run freely so if random kids partially drowning in front of you with no parents around isn’t your thing I’d probably not go, and the kids aren’t supposed to be in the hot tub but there you will find an insane amount of children in it. Over all it wasn’t horrible and it’s cheaper than Kalahari but you gotta weight your odds.

The room was very spacious and had everything that we needed except for a microwave. There was one in the lobby. I do wish that you could use a pool and a hot tub if you weren't using the water park. However for a hotel stay and not needing the water park it was a very nice room.