Is parking available at the property?

Self parking is available on-site for a fee of USD 12 per night. The parking is covered and wheelchair accessible. Reservations are not required.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk, public areas, and some rooms. There is also a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Greensboro, within a 5-minute drive of North Carolina A and T State University and First Horizon Coliseum. It is approximately 0.3 miles from Carolina Theatre and 5.8 miles from Wet 'n Wild Emerald Pointe Water Park.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool, which is open from May 31 to September 01. The pool is not heated.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

Hampton Inn & Suites Greensboro Downtown

Average nightly price at Hampton Inn & Suites Greensboro Downtown by month, last 12 months (USD)
Month	Average price
January	US$150
February	US$192
March	US$172
April	US$216
May	US$178
June	US$171
July	US$146
August	US$158
September	US$163
October	US$216
November	US$152
December	US$131

What guests think

Travellers describe Hampton Inn & Suites Greensboro Downtown as clean and modern with friendly, helpful staff and a well-liked breakfast, but they also note frequent nighttime train noise and a paid garage for parking that can feel limited. Most reviews praise spotless rooms and fresh-smelling public areas, with only occasional housekeeping lapses or every-other-day service causing frustration. Rooms are spacious and comfortable, though some face the parking deck or get little natural light, and a few guests mentioned maintenance issues like sticky bathroom doors or weak water pressure. The location is central and walkable to restaurants, breweries, and the Tanger Center, with the police station nearby; a few guests felt less comfortable walking late at night. Best for travelers who prioritize convenience and comfort over absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attached garage parking offers convenient direct access but has a nightly fee and can be limited at busy times. A pool is available (occasionally under maintenance), and the on-site bar drew mixed feedback for limited stock.

Related guest reviews

8

Neil

26 Jun 2025

·

Stayed 2 nights

Easy checkin. Good convenient parking but at a fee! Staff, room, pool, breakfast all ok. Interesting that the front door always locked so must have some security issues? Bathroom door stuck. So had to rescue my daughter every time she used it, reported to desk, so hopefully it gets fixed. Reasonable price relative to other options and very convenient to walk to everything downtown Beware - railroad very noises and runs all night so expect to be woken up!

10

Christopher

7 May 2025

·

Stayed 1 night

Nice modern hotel in a great area. The room was comfortable, the hotel staff were friendly and attentive, and the breakfast was great. My only gripe was having to pay for parking in the attached garage. It's a real bummer on an otherwise wonderful experience, so hopefully they can figure out a way to make that free for guests in the future.

6

Curtis

6 Jan 2024

·

Stayed 1 night

I only have two complaints. The first one was the water pressure in the shower was horrible. It would get very hot but no pressure. My second complaint was that their bar was poorly stocked. I mean they mostly bottom shelf liquors.

8

Frederick

30 Dec 2024

·

Stayed 1 night

Good property. I’m not a big fan of paying for parking, but the garage accessibility worked very well.

10

Lisa

19 Apr 2025

·

Stayed 4 nights

Great stay, comfortable beds and pillows, very clean. Convenient location. Very nice breakfast, the mini-omelets are a great idea. Pleasant and helpful reception staff. Loved the parking decks with direct access to my third floor room. Has an odd-numbered room, which is the quiet side, I heard the train, but not bothersome. Nice, central location for visiting family in High Point one way and Gibsonville another direction. Would definitely stay here again.

8

Aaron

7 Apr 2023

·

Stayed 1 night

We stayed here for just one night during our spring break and were really pleased with everything. They offered ear plugs, because trains go by occasionally and can be a little loud and I thought that was a nice consideration. The pool was under maintenance, and they were very apologetic our daughter couldn't swim, but that was our only "negative" (somehow, she managed to survive not having a pool... Lol) Oh, and the breakfast was terrific! Both of our kids loved the "fancy waffles" We'll definitely stay again if we ever find ourselves in Greensboro!

6

Regina

5 Apr 2025

·

Stayed 1 night

The staff wasn’t up front with what was going on far as the conditions with parking parking was terrible. First come first serve but you pay for your parking. They should’ve told you that when you checked in. I didn’t get no sleep because the train kept me up most of the night, not somewhere I will go back to. I’m glad it was only one night. I’ll come out safe from Raleigh to attend a concert. She tell me the park and it’s $12 or I can park on the street I picked to pay $12 because who wants to be on the street that late at night when I get there, she told me first come first serve. SMH

8

Marie

2 Sept 2024

·

Stayed 1 night

Not enough parking

6

Jamie

23 Sept 2025

·

Stayed 1 night

Staff was friendly and the hotel was clean. We paid for a parking pass as I was traveling just my daughter I & I was anxious. When we got back to the hotel that night there was no parking on the deck so I paid for parking I couldn’t use. The young man at the desk allowed us to park in a check in space but I spent the entirety of the night worried about getting towed. Really wasn’t a pleasant or restful night at all. I have no other complaints beyond the parking situation.

8

James

5 Apr 2024

·

Stayed 1 night

Great downtown location close to the Tanger Center. Police station literally next door which made the area feel safe. Breakfast was excellent with lots of options. Parking was additional fee but was in covered deck with easy access to the hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean, fresh-smelling rooms and public spaces. A few guests reported lapses such as bathrooms not thoroughly cleaned, being assigned an unclean room, or frustration with every-other-day housekeeping.

Related guest reviews

10

Vera

26 Jun 2025

·

Stayed 1 night

The lobby smelled amazing when I walked in. Check-in was fast and easy. The room looked and smelled fresh and clean as well.

4

Phillip

5 Aug 2024

·

Stayed 1 night

Went to check in at 6pm, I was told room wasn’t ready yet which is weird because normal check in is 3pm. Staff called house keeping and they found a room for me. When we went to the room, it wasn’t really clean. The sink was dirty which looked like vomit or something. Also there wasn’t a TV remote.

6

Ruby

12 Oct 2025

·

Stayed 2 nights

The room was OK except for the bathroom. The bathroom was not clean thoroughly, which is one of the places you want to be cleaned the best there was hair on the toilet there was hair in the shower area on the floor. The breakfast people were good as far as service. I also appreciated you all having options for breakfast meat because I’m allergic to pork. however, if you’re gonna have an option for the breakfast meat, but you put pork in the eggs (ham) then that’s not helpful, maybe I should’ve asked if I could’ve just got regular eggs instead of just the hard boiled eggs as an option, but overall the food options were good and like I said the staff in the food area was absolutely amazing. The staff at the front desk, especially the birthday girl was amazing. Housekeeping was good as well. They were very helpful. If we asked for items that we needed for the room. They were helpful.

10

Trenya

29 Jul 2025

·

Stayed 2 nights

The property is extremely clean! The staff is friendly and professional! Excellent Property!

6

Tianna

12 Apr 2025

·

Stayed 1 night

I was told over the phone a water that is normally free would cost $1. My daughter went down to get the water and it was given for free. Im confused about the conversation i had with the front desk staff over the phone. There was also a dirty face cloth left in the bathroom hanging over shower curtain bar when i checked in. Disgusting! I thought maybe my daughter had used it but she confirmed it was not hers therefore the room was not cleaned thoroughly upon checking in. Very disappointing. These little things are important.

10

David

25 Nov 2025

·

Stayed 1 night

The room was super clean and breakfast was delicious!

10

Mary

4 May 2025

·

Stayed 1 night

Great hotel one of the cleanest I have ever stayed in. Staff was great

4

Aribania

1 Jul 2025

·

Stayed 3 nights

Cleaning policy is every other day. However, this was not shared at the time of check in. When I inquired about having the garbage removed, I learned of the policy. Front desk offered excuses and a very casual demeanor to my request. Eventually, the hotel said they’d send someone up. No one came to pick up the garbage that evening. I even separated the bag from the can to make it easier. When hotel room service resumed the next day, it was picked up. The previous crew waited for house cleaning to pick it up the next afternoon. Absolutely unacceptable!

10

Laura

29 Apr 2025

·

Stayed 1 night

Check-in was easy, and the room was spotless. Decent breakfast and fast check out.

8

Cherrie

28 May 2025

·

Stayed 3 nights

I loved the location, the cleanliness, the quiet and the breakfast was very good. I didn't like that my linen/towels were not changed and I was there for three nights.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with some offering city views. Train noise is a recurring issue, and a few guests noted quirks like weak water pressure, sticky bathroom doors, limited natural light near the parking deck, or missing seating.

Related guest reviews

6

Jorge

10 May 2024

·

Stayed 1 night

The staff were very friendly and helpful. The hotel was clean and well maintained. The room was very bright and roomy. The roominess however was curiously a negative. The room was enormous but mostly empty space and felt sterile. Also being charged for parking separately in the hotel's own parking lot as well as a separate resort fee seemed misleading. The main problem, however, is that the hotel was a couple of hundred yards from a train line and freight trains rode past the entire night blowing a very loud horn which kept us up most of the night. Given the location this hotel is seriously overpriced.

8

Neil

26 Jun 2025

·

Stayed 2 nights

Easy checkin. Good convenient parking but at a fee! Staff, room, pool, breakfast all ok. Interesting that the front door always locked so must have some security issues? Bathroom door stuck. So had to rescue my daughter every time she used it, reported to desk, so hopefully it gets fixed. Reasonable price relative to other options and very convenient to walk to everything downtown Beware - railroad very noises and runs all night so expect to be woken up!

8

Vickie

14 Aug 2025

·

Stayed 1 night

Very nice hotel…The room was so spacious and clean…We had a studio suite..and it’s very close to a lot restaurants…And it directly across from the police station so you know everyone is going to be on their best behavior…I would definitely stay here again…

8

Mark

1 Aug 2025

·

Stayed 1 night

Train runs at all hours, so if your a light sleeper, take note.

10

Judy

20 Aug 2025

·

Stayed 4 nights

as I said, is clean, quiet, safe. However, only thing I feel needs to improve is the parking level is next to the room window. That prevents customers from getting some sunlight during the day time.

10

Deborah

23 Nov 2025

·

Stayed 1 night

The room was spacious and clean. All staff that were encountered were pleasant and courteous. The continental beakfast had ample choices, a rareity these days. The hotel is in walking distance of several restaurants and entertainment venues.

10

Elizabeth

19 Jun 2025

·

Stayed 1 night

A sufficient sun-blocking shade would be helpful. That helps in getting a good night sleep. Otherwise it was a great stay!!

6

Blaise

16 Aug 2024

·

Stayed 1 night

Noisy from the freight trains blowing their horn approaching one or two crossings near hotel. They go by and blow all night long. We were on the side of the hotel facing the tracks. Perhaps the opposite side would be quieter.

10

megan

15 Aug 2025

·

Stayed 2 nights

One complaint is there was no comfortable chair in the room

6

Kayla

31 Aug 2024

·

Stayed 1 night

The air conditioning was not working properly. Would not cool down. Called front desk around midnight 4 times to ask if they had fans and no one answered. We went down to the lobby and there was someone at the desk but they did not answer the phone when we had just called.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with efficient check-in and staff who assist proactively. Some guests reported issues such as rudeness, poor communication about housekeeping or parking, and occasional billing or reservation problems.

Related guest reviews

10

Gary

29 Jun 2025

·

Stayed 1 night

Excellent Stay, Friendly Staff....

10

rebecca

2 Jun 2025

·

Stayed 2 nights

The staff was incredibly kind and helpful. We definitely felt right at home.

10

Mary

26 Feb 2023

·

Stayed 1 night

Fantastic staff, - especially Kendra at the front desk. She handled a reservation modification with patience, expert knowledge and outstanding customer service. The hotel and room was extremely clean, bright and well-maintained. We will stay there again!

10

Ashley

19 Jun 2025

·

Stayed 1 night

The check in process was great with the hotel staff. Hotels.com is not the place to book this property through. I will not be using hotels.com anymore to book. We booked through this site for 2 rooms and only one got actually booked with the property. The hotel staff was great in assisting us with adding the second room. Ended up getting refund from hotels.com - Book this property directly.

4

Jill

28 Aug 2024

·

Stayed 1 night

I'm annoyed that I was double charged for the room on the first night and though the staff fixed it, I was again overcharged for the rest of the stay. I was told when I booked that I'd be charged a $50 fee for incidentals that would be refunded within 2 business days after checkout. Well, they charged me more after checkout for no reason! I won't be back.

2

Emily

23 Sept 2024

·

Stayed 1 night

Rude and ineffective staff.

4

Aribania

1 Jul 2025

·

Stayed 3 nights

Cleaning policy is every other day. However, this was not shared at the time of check in. When I inquired about having the garbage removed, I learned of the policy. Front desk offered excuses and a very casual demeanor to my request. Eventually, the hotel said they’d send someone up. No one came to pick up the garbage that evening. I even separated the bag from the can to make it easier. When hotel room service resumed the next day, it was picked up. The previous crew waited for house cleaning to pick it up the next afternoon. Absolutely unacceptable!

10

Darrick

16 Nov 2024

·

Stayed 1 night

From the moment i walked in the door to the moment i checked out nothing but top notch services. Room was amazing view was impeccable. I am beyond impressed. The desk staff that was there at about 10:30 pm 11/15 served amazing service. I checked out at 12 pm 11/16 and the desk clerk she was amazing. Thank you all so much for your commitment to service and making my experience great.

6

Kayla

31 Aug 2024

·

Stayed 1 night

The air conditioning was not working properly. Would not cool down. Called front desk around midnight 4 times to ask if they had fans and no one answered. We went down to the lobby and there was someone at the desk but they did not answer the phone when we had just called.

2

Austin

3 Aug 2025

·

Stayed 1 night

Rudest staff I ever dealt with won’t be back .

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AI-generated summary based on recent guest reviews

Location

Central, walkable downtown location near restaurants, breweries, and the Tanger Center, with the police station nearby contributing to a sense of security for some. A few guests felt less comfortable walking late at night.

Related guest reviews

10

Lindsay

3 Apr 2023

·

Stayed 2 nights

Hotel and staff were fantastic. Location could not have been better.

8

Michelle

12 Apr 2025

·

Stayed 1 night

Good location for walking around, located right near the police station.

10

LAQUELIA

1 Apr 2025

·

Stayed 1 night

Great hotel in convenient location!

10

Allison

27 Sept 2025

·

Stayed 2 nights

Check in staff was great! Easy walk to dining options.

10

Marjorie

2 Nov 2024

·

Stayed 1 night

Close to many entertainment places

10

Robin

13 Aug 2025

·

Stayed 1 night

Great property with great location to visit my son’s new school.

10

Ebony

17 May 2025

·

Stayed 1 night

Amazing hotel! A short walk into restaurants, boutiques and bars downtown!

10

William

11 Sept 2024

·

Stayed 1 night

Great location for enjoying downtown.

8

James

5 Apr 2024

·

Stayed 1 night

Great downtown location close to the Tanger Center. Police station literally next door which made the area feel safe. Breakfast was excellent with lots of options. Parking was additional fee but was in covered deck with easy access to the hotel.

10

Michael

20 Apr 2025

·

Stayed 1 night

Super easy parking, accommodated early check in, extremely close/walkable to local downtown. Would stay again!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, with items like omelets and waffles and friendly breakfast staff. Downsides noted include occasional stock shortages and a few finding the offerings average.

Related guest reviews

8

Kimberly

9 Jun 2024

·

Stayed 2 nights

Breakfast could be better but the stay was great

10

Debbie

16 Feb 2025

·

Stayed 2 nights

Clean and friendly. Great location for us. Great breakfast. Would definitely stay again.

4

Veronica

13 Jul 2024

·

Stayed 2 nights

The first room I received was dirty. As in they assigned me a room that had not been cleaned yet. Sixth floor hallway smelled like pet oder. Their is a railroad track next to the hotel. Super loud! Ran out of breakfast food for long periods of time both mornings.

10

Lisa

19 Apr 2025

·

Stayed 4 nights

Great stay, comfortable beds and pillows, very clean. Convenient location. Very nice breakfast, the mini-omelets are a great idea. Pleasant and helpful reception staff. Loved the parking decks with direct access to my third floor room. Has an odd-numbered room, which is the quiet side, I heard the train, but not bothersome. Nice, central location for visiting family in High Point one way and Gibsonville another direction. Would definitely stay here again.

10

Debra

23 Apr 2025

·

Stayed 1 night

Hotel clean and very comfortable. Workers were very pleasant and friendly. The breakfast was very good and the workers was very polite and friendly. I look forward and stay in again and the hotel was very convenient to all food restaurants and museum.

10

Robin

24 May 2024

·

Stayed 1 night

everything was so clean especially the rooms. The free breakfast was fantastic and loved the longer hours that it was open. Will definitly recomend Hampton Inn and Suites

10

Deborah

23 Nov 2025

·

Stayed 1 night

The room was spacious and clean. All staff that were encountered were pleasant and courteous. The continental beakfast had ample choices, a rareity these days. The hotel is in walking distance of several restaurants and entertainment venues.

10

David

25 Nov 2025

·

Stayed 1 night

The room was super clean and breakfast was delicious!

10

Sarah

1 Jan 2024

·

Stayed 1 night

This hotel was so very nice, my friends and I all commented at how surprised we were for the cost. The staff was friendly, the amenities were great, and the hotel itself is actually quite beautiful. The breakfast was excellent as well! I am already thinking about when I’ll want to book again. Awesome experience!

10

Willa

21 Oct 2025

·

Stayed 2 nights

Excellent breakfast and very big, comfortable lobby.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $156	12 $179	13 $210	14 $228	15 $291	16	17
18 $507	19 $242	20 $173	21 $194	22 $259	23	24 $341
25 $129	26 $138	27 $154	28 $164	29 $553	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $147	2 $138	3 $143	4 $142	5 $147	6 $164	7 $150
8 $129	9 $138	10 $142	11 $147	12 $152	13 $164	14 $161
15 $142	16 $142	17 $147	18 $151	19 $152	20 $214	21 $190
22 $178	23 $132	24 $120	25 $121	26 $123	27 $129	28 $132
29 $116	30 $125

Hampton Inn & Suites Greensboro Downtown

Prices for Hampton Inn & Suites Greensboro Downtown

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Microwave

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Microwave, City View

Room, 1 King Bed, Microwave

Studio Suite, 1 King Bed with Sofa Bed, Microwave (Wet Bar)

Room, 2 Queen Beds, Accessible, Microwave (Mobility & Hearing)

Guest reviews of Hampton Inn & Suites Greensboro Downtown

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Greensboro Downtown

Prices for upcoming dates