Name: Holiday Inn Express Pittston - Scranton Airport by IHG
Address: 400 Highway 315, Pittston, Pennsylvania, United States of America, Pittston, Pennsylvania, US
Price range: US$104–US$166 per night
Rating: 8.17

What guests think

At Holiday Inn Express Pittston - Scranton Airport by IHG, reviews highlight friendly staff and a popular, varied breakfast, alongside recurring concerns about cleanliness and facility issues like a closed pool and slow or unreliable elevators.

The location is convenient to highways, big-box stores, and dining, though several guests noted a sketchy feel outside and traffic noise. Rooms are often described as worn or musty, with issues like malfunctioning AC or TVs, small bathrooms, and occasional odors, but some found the beds comfortable. Service feedback ranges from very helpful to slow or disorganized at times, including check-in delays and communication lapses. This suits short, practical stays more than travelers seeking a polished experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool is closed or unavailable, elevators are slow or intermittently out of service, and some gym equipment does not work. A few guests mentioned on-site EV chargers.

Related guest reviews

8

Bob

17 Jan 2023

·

Stayed 1 night

Didn’t like the location & the elevator wasn’t working

6

Kerry

9 Sept 2025

·

Stayed 1 night

For an overnight stay, this place is good. Bed and pillows were comfortable, room was clean and the breakfast was tasty. The place does need updating. Rooms were minimal, single elevator was troublesome, AC didn’t work (fortunately a cool night) and most of the exercise equipment didn’t work. Otherwise, it was ok.

6

Gretchen

5 Aug 2025

·

Stayed 1 night

Website states there is a pool on property; there is not. We were told it is "under construction".

4

Hector

13 Feb 2023

·

Stayed 1 night

Clean place, nice for a quick overnight stay, but bathroom door was broken, and pool out of service

4

Joseph

7 Apr 2025

·

Stayed 2 nights

The toilet leaking. Sofa bed was terrible .We couldn’t even sit on it! Very dark with all the lights on . Elevator was extremely slow. .

8

Sylvie

14 Apr 2024

·

Stayed 1 night

We stayed overnight on our way back to Canada. It is well located, near the highway. The room is in good condition, including the bathroom which has been renovated. Nearby you have a Walmart and several restaurants. They recently installed 4 EV charging stations. Very useful for us. Our car was fully charged in the morning.

6

brian

12 Feb 2023

·

Stayed 1 night

pool closed the only reason we picked this hotel

4

Justin

29 Sept 2024

·

Stayed 1 night

I had a King Suite, and i wish i could share pictures of the cracked curtains, stained walls, and literally the smallest bathroom I've ever been in outside of a porter potty. $165 after tax was not worth it. Oh, and the pool was closed, which would have been their one saving grace. Stay at the one in dickson city, its better.

4

June

2 Jun 2023

·

Stayed 1 night

The bathroom floor and shower were dirty. The elevator wasn't working on the 3rd floor, so we had to get another room. There was only one person in reception, and he had to leave the desk to deal with a guest. We finally left and returned after eating dinner. He was apologetic about the delay.

4

Anna

6 Oct 2024

·

Stayed 1 night

We stayed here because of the EV chargers, which worked great. But our room smelled bad, had black mold, and cockroaches. Will not be coming back.

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Cleanliness

Cleanliness feedback is inconsistent, with repeated reports of pests (roaches, ants), odors, dirty carpets, and mold, alongside some mentions of acceptable cleanliness. Hallways and elevators also appear worn or unclean in several reviews.

Related guest reviews

6

frank

15 Oct 2024

·

Stayed 1 night

Carpet was filthy. Dark black spots on the rug. Looked like cigarette burns. Elevator was dirty.

4

Sharron

13 Jan 2025

·

Stayed 1 night

Cigarette butts all over. The room rug was discustand dirty.

6

Elizabeth

27 Jun 2024

·

Stayed 1 night

Generally did not feel clean. Noisy in the hallway overnight.

4

Laura

2 May 2023

·

Stayed 1 night

This place was extremely dirty. There was pubic hair on the toilet, it was obvious that the bed linens had not been changed (just remade), the room was generally old and dingy. Front desk was nice enough; said this used to be a Comfort Inn. It's right next to a plaza that has a Walmart; extremely loud outside all night long. Does not have a shuttle in the airport. No breakfast, just tea/coffee and some old creamer bottles that sit out constantly. There were cheaper hotels closer to the airport; look at one of those.

6

michael

19 Jul 2023

·

Stayed 1 night

The carpet was filthy, the bathroom was very small. The hallway had a funky smell. I was very surprised for a holiday inn. I would not be back.

4

steven

24 Jul 2023

·

Stayed 1 night

I don't know how this place got high marks. First off, this hotel is basically a dormitory for students at a local truck driving school and there is very high turnover of rooms. The place smells like an old wet tennis shoe after a 10k run. Very limited number of channels available on the tv. Very small fridge. Carpet is extremely dirty, my socks were brown immediately. A picture that should have been hung on the wall was on the floor leaning against the wall. As a previous reviewer stated, the mirror next to the bed is not mounted properly on the wall and could be a hazard. I will look elsewhere if I stay in the area again.

2

RANIA

5 Dec 2025

·

Stayed 1 night

Roaches, bed bugs, blood stains in bed, mold, broken TV, bad paint patches, leaking AC, worst nightmare ever, please refund my 1 night stay, and close this Unsanitary Hotel

4

Anna

6 Oct 2024

·

Stayed 1 night

We stayed here because of the EV chargers, which worked great. But our room smelled bad, had black mold, and cockroaches. Will not be coming back.

4

Richard

15 Sept 2025

·

Stayed 1 night

Bathroom in room was filthy, walls were dripping dirt from steam in shower probably from people smoking in there with the vent on. Thermostat didn’t work. Small cockroach found scurrying under the mini fridge. Otherwise room was okay. Bed was semi-firm and comfortable. A chaise in the room was cozy. Microwave was nice to have.

4

Lynette

18 Jul 2024

·

Stayed 1 night

Awful paint job in bathroom, Elevator area not clean and looks worn. Overall seems very run down. Needs a good cleaning, new paint etc.

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Rooms

Rooms are dated and show wear, with musty smells, noisy or malfunctioning AC/fridges, limited TV function, small bathrooms, and occasional door-lock or sofa-bed issues. Some guests noted comfortable beds.

Related guest reviews

2

Antwon

13 Oct 2025

·

Stayed 2 nights

Roaches everywhere in rooms room doors not locking and tv didn’t work

6

Kendra

8 Aug 2023

·

Stayed 1 night

The room was a little worn and had an odd smell. Staff were nice. Not a great section of town, in the same plaza as Wal-Mart, but we had no incidents.

6

Kerry

9 Sept 2025

·

Stayed 1 night

For an overnight stay, this place is good. Bed and pillows were comfortable, room was clean and the breakfast was tasty. The place does need updating. Rooms were minimal, single elevator was troublesome, AC didn’t work (fortunately a cool night) and most of the exercise equipment didn’t work. Otherwise, it was ok.

6

Charles A

18 Jul 2023

·

The hotel room was a bit disappointing. We were on the 5th floor, in a corner room. When we entered the room it smelled stale and musty. The room was very warm (though the AC, when cut on, cooled things down quickly). The walls were scuffed and the paint in the room, and caulking in bathroom, looked dated and in need of a makeover. Fortunately, the beds were clean and the staff were excellent. It was an “Ok” place to stay for the evening, but the hotel would benefit from a little more TLC.

4

Joseph

7 Apr 2025

·

Stayed 2 nights

The toilet leaking. Sofa bed was terrible .We couldn’t even sit on it! Very dark with all the lights on . Elevator was extremely slow. .

6

Ahmad

9 Aug 2023

·

Stayed 1 night

The fridge was so noisy.

4

Justin

29 Sept 2024

·

Stayed 1 night

I had a King Suite, and i wish i could share pictures of the cracked curtains, stained walls, and literally the smallest bathroom I've ever been in outside of a porter potty. $165 after tax was not worth it. Oh, and the pool was closed, which would have been their one saving grace. Stay at the one in dickson city, its better.

10

Rachel

20 Oct 2025

·

Stayed 1 night

Veggie omelet sounded good but was awful. Cinnamon buns were great. The welcome cookie was delicious. Comfortable clean rooms with good parking. Close to Walmart and fast food.

8

Mary

8 Jun 2025

·

Stayed 2 nights

First room I was given, the room wouldn’t lock and had no extra upper swing lock. Second room was overall clean, but very worn. Bathroom must have had several flooding issues as the baseboards were flaking and peeling away. There was no hair dryer, and finally the bed was a bit lumpy, but not unbearable. Breakfast was the usual continental style, just warm (not hot) and okay to eat.

2

Eddie

7 Aug 2023

·

Stayed 3 nights

Tv most chanels didnt work. Air unit was loud. Room wasn't serviced for a day and nobody was at desk and i left not to clean room. I had to fix toilet so it would flush

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Service

Many guests found staff friendly and helpful, but service can be inconsistent with slow or unattended front desk, miscommunication about requests, and occasional unprofessional interactions.

Related guest reviews

2

kayla

19 Apr 2024

·

Stayed 1 night

This property had roaches and upon arrival i was not greeted by the employees for 20 minutes. I was just standing there and someone finally came.

8

Donna

23 May 2025

·

Stayed 1 night

The staff were friendly and helpful. Shopping was very close

10

paul

18 Sept 2023

·

Stayed 2 nights

I recently had the pleasure of staying at the Holiday Inn Express in Scranton, and I must say that my experience was nothing short of remarkable. The true highlight of my stay was the outstanding service provided by Mani, a member of the hotel staff who went above and beyond to ensure my comfort and satisfaction throughout my visit. Throughout my stay, Mani consistently demonstrated a remarkable level of dedication and commitment to guest satisfaction. They were always available to answer any questions I had, whether it was regarding local attractions, dining recommendations, or simply ensuring that I had everything I needed for a pleasant stay. Their knowledge of the area was invaluable, and their recommendations enhanced my overall experience in Scranton.

10

JOANNE

11 Sept 2025

·

Stayed 1 night

Great staff!!!

6

shahab

11 Oct 2025

·

Stayed 1 night

Front desk lady a meth head and super unfriendly racist type

6

Pierre

6 Jun 2023

·

Stayed 1 night

Breakfast is excellent. However, the booking process at night was long and fastidious. The person did not seem knowledgeable about the overall process. The person at the desk in the morning was very good.

8

Katrena

27 Aug 2025

·

Stayed 2 nights

The room had a smell I asked for a late check out. The young lady say no problem. at 10 o’clock staff member tried to push his way in and I said I asked for a lady to check out and the lady said yes, no problem. Just lack of communication with staff to They went up, trying to open the door way were up, trying of time a communication with other staff about the checkout. Otherwise room was clean.

4

June

2 Jun 2023

·

Stayed 1 night

The bathroom floor and shower were dirty. The elevator wasn't working on the 3rd floor, so we had to get another room. There was only one person in reception, and he had to leave the desk to deal with a guest. We finally left and returned after eating dinner. He was apologetic about the delay.

6

Nikhom

12 Jun 2024

·

Stayed 1 night

Don’t like the staff, why did she tell me I had to pay a deposit. But other people don’t have to pay a deposit.

10

Jonathan

13 May 2025

·

Stayed 3 nights

Great desk staff. Great breakfast staff. Clean and tidy.

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Location

Convenient near the highway, Walmart, and eateries, but several reviews mention a sketchy feel outside and nighttime noise from nearby traffic or lots.

Related guest reviews

8

Rich

15 Jan 2024

·

Stayed 1 night

It was a good hotel. Quiet, convenient but not in the best area. Still, no safety issues just sketchy...

10

Jean

23 Aug 2024

·

Stayed 2 nights

Perfect location .

10

Bradford

10 Jan 2023

·

Stayed 1 night

My go to place when in PA. Great location, clean, and pet friendly.

10

Felicia

3 Nov 2024

·

Stayed 1 night

The breakfast was the best we had our whole trip. Great variety and the breakfast staff was super friendly. The location was really convenient basically in a mall plaza easy to walk around. And felt safe walking my dog at night

4

Laura

2 May 2023

·

Stayed 1 night

This place was extremely dirty. There was pubic hair on the toilet, it was obvious that the bed linens had not been changed (just remade), the room was generally old and dingy. Front desk was nice enough; said this used to be a Comfort Inn. It's right next to a plaza that has a Walmart; extremely loud outside all night long. Does not have a shuttle in the airport. No breakfast, just tea/coffee and some old creamer bottles that sit out constantly. There were cheaper hotels closer to the airport; look at one of those.

8

Sylvie

14 Apr 2024

·

Stayed 1 night

We stayed overnight on our way back to Canada. It is well located, near the highway. The room is in good condition, including the bathroom which has been renovated. Nearby you have a Walmart and several restaurants. They recently installed 4 EV charging stations. Very useful for us. Our car was fully charged in the morning.

4

Michael

13 Oct 2025

·

Stayed 2 nights

Staff was nice . Area was questionable as it relates to the parking lot and random people that seemed to be lingering in the parking lot.

8

Andrew

29 Apr 2024

·

Stayed 2 nights

The hotel is conveniently located for a cycling event I participate in each year. It is nothing fancy, but the staff are super friendly and helpful, the breakfast is good, and the rooms are clean. There are lots of stores and fast food type places nearby as well.

6

Joseph

11 Jun 2023

·

Stayed 1 night

It’s actually 2 & 1/2 miles from airport. Along really busy highway and I-81. Across the street from Pilot truck stop. Very noisy environment. Truck jake brakes throughout the night. Friendly staff. Adequate “breakfast”. Great coffee!

8

Kerry

10 Sept 2023

·

Stayed 1 night

Very nice room, close to dining and shopping.

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Dining

Breakfast is frequently praised for variety and quality, including hot items and cinnamon rolls, though a few reviewers disliked specific items or found the coffee weak.

Related guest reviews

2

Janet

26 Aug 2023

·

Stayed 1 night

Bathroom fan didn’t turn off and was very loud. Could smell cigarette smoke in the room. Room was not very clean. Breakfast was good but coffee was very weak.

10

Shannon

18 Jun 2023

·

Stayed 1 night

Our room very clean sheets and bed were very comfy. They have Dove products for the shower. Breakfast was very good on the day we went they had cinnamon rolls, egg white omelettes (which I thought were better than the regular ones). Biscuits and gravy, turkey sausage, sausage, pancakes. They also had an assortment of juices, oatmeal and breads

10

Felicia

3 Nov 2024

·

Stayed 1 night

The breakfast was the best we had our whole trip. Great variety and the breakfast staff was super friendly. The location was really convenient basically in a mall plaza easy to walk around. And felt safe walking my dog at night

10

GERARD

7 Apr 2024

·

Stayed 1 night

We stayed at room 220. We liked the nice, comfortable, clean King size bed. Overall the room is comfortable and it was clean. The breakfast was very good!! The breakfast options and cleanliness of the buffet and dining area was a plus.

10

Diane

26 Jun 2023

·

Stayed 2 nights

Everything was excellent except 1 elevator that was extremely slow waiting for. Breakfast was really good. Eggs, omelets, sausage n biscuits were good. Turkey sausage, bacon and all cold breakfast foods. Much better breakfast than many ive had traveling locally.

8

Shane

5 Apr 2025

·

Stayed 1 night

The king suite was very nice. Appreciate the hotel for allowing me to add a pet to my stay last min. Breakfast was nice- mini cheese omelettes, turkey and pork sausages. Biscuit n gravy, fresh cinnamon rolls, yogurts. Self made pancakes, cereal, juices (breakfast is a selling point when booking so I want to share the menu with others). Only con: The area around the hotel had an abundance of trash n cigarette butts.

10

Jean

22 Jul 2024

·

Stayed 1 night

Great breakfast

8

Eric

4 Nov 2023

·

Stayed 1 night

The breakfast was well stocked. The pool is small.

10

Susan

9 Jan 2024

·

Stayed 1 night

Good breakfast & clean room. Water from tub drains well too unlike other places I've stayed. Keep up the good work.

10

Jorge

7 Oct 2023

·

Stayed 3 nights

Delicious breakfast, one of the best holidays inn

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$98
February	US$104
March	US$113
April	US$118
May	US$114
June	US$121
July	US$109
August	US$125
September	US$120
October	US$115
November	US$110
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $147	19 $152
20 $123	21 $124	22 $120	23 $120	24 $115	25 $152	26 $157
27 $112	28 $123	29 $115	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $136	3 $139
4 $110	5 $119	6 $115	7 $119	8 $128	9 $137	10 $166
11 $115	12 $119	13 $120	14 $122	15 $119	16 $127	17 $123
18 $107	19 $106	20 $108	21 $106	22 $109	23 $129	24 $115
25 $105	26 $105	27 $106	28 $110	29 $104	30 $118	31 $111

Holiday Inn Express Pittston - Scranton Airport by IHG

Prices for Holiday Inn Express Pittston - Scranton Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Twin Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Standard Room, 2 Twin Beds, Accessible (Communications Accessible)

Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Guest reviews of Holiday Inn Express Pittston - Scranton Airport by IHG

Who stays here?

What guests think

Property policies

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Good to know

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FAQs about Holiday Inn Express Pittston - Scranton Airport by IHG

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