Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of VND 600000 per vehicle (one way) and is available 24 hours. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Ho Chi Minh City, within a 5-minute walk of Vincom Center Shopping Mall and Ho Chi Minh City Opera House. It is 0.7 mi (1.1 km) from Ben Thanh Market and 0.3 mi (0.5 km) from Dong Khoi Street.

What are the hotel's policies for guests staying with children?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Sky Gem Hotel Sora in Ho Chi Minh City, Vietnam

Average nightly price at Sky Gem Hotel Sora by month, last 12 months (USD)
Month	Average price
January	$71
February	$57
March	$69
April	$65
May	$64
June	$64
July	$64
August	$63
September	$66
October	$59
November	$67
December	$74

What guests think

Sky Gem Hotel Sora places you in a very convenient District 1 location near Little Tokyo, bars, restaurants, and sights, but the immediate area is lively and can be noisy or feel a bit dodgy late at night.

Staff are widely described as friendly and helpful, though there are occasional reports of slow or unhelpful responses and one serious dispute. Rooms are mixed: some are small, windowless or face an internal light well, with recurring maintenance issues (power outlets, fridges, locks), while a few bathrooms appear newly renovated. Cleanliness is inconsistent, with repeated comments about dust, musty or cigarette odors, pests, and housekeeping lapses, alongside some mentions of tidy spaces. Breakfast varies from tasty to poor, and facilities can be limited or under maintenance (pool/sauna unavailable, elevator outages, construction). Expect a central base with great access but potential noise and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reports note facilities under maintenance or unavailable, including an empty or inaccessible pool, a closed sauna, and occasional elevator outages. Some guests also experienced construction work and fumes, though the lobby is considered pleasant.

Related guest reviews

2

Burtago Pte Ltd

Jun 4, 2023

·

Stayed 1 night

This is the worst service that in 20+ years traveling I have ever received. I got a confrmatiom with a picture of a room and they gave me a completely different one. When I showed them they said it was not their fault but hotels.com fault. I was coming from a long continental flight and asked the front desk to please fix it. The guy and the girl at front desk just wasted time, did not help and then the guy said to cancel that they would refund me. I booked a different hotel and they denied to have said that although there was a camera. They did not want to show the recording and the manager on the phone hanged up on me! I never got refunded!!! The property is way older than what it looks and staff is the worst I ever experienced…pool was not even accessible! A nightmare and they are very dishonest just to keep some extra money!

6

Leonard

Jan 7, 2023

·

Stayed 19,364 nights

Nice hotel in the middle of District 1, however it is also in the middle of a lot of riff-raff. The coffee shop downstairs is an excellent place to have a coffee and watch the riff-raff go on by. It is also next to little tokyo and a short walk to a lot of other things nearby.

8

Peter

Jan 31, 2025

·

Stayed 2 nights

Bedroom booked had dodgy light switches that buzzed and crackled when used. Advertised with Swimming Pool, that wasn't the case though. 1 lift o/o/o during my stay, but it was Lunar New Years day, so I can see why it wasn't fixed! Staff were lovely, spoke better English than I hoped for and did everything to assist if called upon. Food from Breakfast to Evening meals were FANTASTIC and ive eaten in some great restuarants around the globe.

6

kunio

Aug 26, 2025

·

Stayed 6 nights

立地環境は良いが、客層の問題か夜中でも廊下での話し声がうるさい。エレベーター前がタバコくさい。

4

Kiichiro

Nov 10, 2022

·

Stayed 2 nights

まずホテル名が実際のホテル名「Sky Gem Hotel Sora」とは異なるという大きなミスが問題だ。 grabやタクシーを使う場合にトラブルを引き起こす。設備は古く特にバスルームの設計が問題である。排水設計に問題があり、シャワーを浴びるとカーテンを使用しても確実にトイレ周りが水浸しになり非常に不愉快だった。シャワーのホットウォーターの温度が上がらずこれも不十分だった。最悪だったのは内装工事期間でありその告知は予約時にすべきだった。居室にまで入り込む溶剤の悪臭と廊下やレストランまで真っ白な砂埃が部屋中に舞っていて最悪だった。

6

Kai

Oct 28, 2022

·

Stayed 5 nights

ハンガーがかびていた。また朝から工事の騒音が気になった。朝食は、あまりおいしくはない。

6

HUI

Dec 25, 2024

·

Stayed 3 nights

The hotel feels a bit dated and can be somewhat noisy, but the staff is friendly, the food is good, and it’s conveniently located for getting around.

6

Dewis

Feb 13, 2023

·

Stayed 2 nights

Hotel is nice downstairs and food is okay. Staff were very friendly and very helpful. Location wise it’s great for city trips and right opposite the night life/restaurant area. We fancied an early night one night (2300) but literally struggled to sleep till 0200 until the noise outside quietened down (traffic noise mainly, mopeds beeping constantly etc). Not the hotels fault at all and they did their best to move us to a quieter room so I take the blame for not researching better. Facilities wise it lacked in February, early season but the pool was empty and the sauna shut.

6

BaoPhung

Jan 15, 2025

·

Stayed 1 night

My bathroom unfortunately had mold. Everything else in my room was neat and tidy. The lobby and facilities are great. The area of the hotel is a bit dirty

6

Jennifer Vania

Mar 17, 2025

·

Stayed 3 nights

Rooms very small with a weird smell Breakfast wasn’t great, one elevator out of service and there was a construction starting very early everyday Area is super noisy but well located, not our favorite hotel during our trip in a Vietnam

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Cleanliness

Feedback is inconsistent: repeated mentions of dust, moldy or cigarette odors, insects, and missed housekeeping or sheet changes, alongside a few comments saying areas were clean or tidy.

Related guest reviews

4

MING SANG

Sep 27, 2025

·

Stayed 3 nights

The room is dirty. I can see the dust everywhere. Aircon was not working in and it took more than 30 minutes for the staff to come and fix. While i appreciated they tried to offer desserts another day, the immediate services was poor ( bascially nothting )

4

HIDENOBU

May 2, 2025

·

Stayed 2 nights

日本人街の目の前にあるため、食事やコンビニが近く、立地としてはいい場所にある。宿泊した部屋の冷蔵庫が壊れていて、飲み物がホットになっていた。廊下や隣の部屋の音が聞こえ、防音がほぼない。価格が割高と感じる。

6

Ho Dong

Oct 15, 2024

·

Stayed 3 nights

괜찮은 조식, 친절한 스텝이 있지만 비가오지 않았음에도 방이 너무 습하고, 화장실 배수구 등을 통해 유입된 날벌레가 너무 많다..

2

YUSUKE

Jul 25, 2024

·

Stayed 3 nights

写真と実際では、部屋の綺麗さが違った。家具は汚いし、扉の締まりも悪く冷蔵庫の使い勝手も悪い。シャワーも浴びるとトイレエリアまで水浸しで最悪。

8

Pranida

Oct 22, 2025

·

Stayed 2 nights

The room was dusty and smelled of cigarettes, but the overall exterior was good and the breakfast was varied and tasty.

4

Chia Ling

Aug 30, 2025

·

Stayed 2 nights

地板上都沒有清乾淨，包括馬桶馬桶內的污垢第一天到的時候也沒有很乾淨，而且房間有發霉的味道，雖然大廳看起來很舒服，但實際上房間上面很多灰塵

8

Christian

Apr 14, 2025

·

Stayed 2 nights

Despite no window the room was fine. The toilet has a shower seat which was nice. The breakfast is poor. The staff are not friendly and mind their own business. But the hotel is clean and cheap. Location is excellent, within walking distance to hundreds of Japanese style bars. Recommended.

8

PETER

Dec 4, 2022

·

Stayed 19,325 nights

We stayed for 7 nights. Unfortunately, the housekeeper only get to change our bedsheets, pillow cases & duvet on the eve of our check-out day. It would have been great if they do it mid way through our stay. An area that they should consider to improve on.

4

YUTAKA

Jun 28, 2025

·

Stayed 7 nights

タイバンルン界隈のホテルはよく泊まりますが、ここは初めてでした。今回1週間滞在しました。ホテルの造りは2棟を1棟にしたような感じでした。エレベーターを降りて奥に進んだ部屋の方が古い感じがしました。各部屋に窓はありますが、建物の真ん中を吹き抜けにして、そこから光を取り入れる形ですが、部屋は全体的に暗いです。色々トラブルがあり、2回部屋を変えて頂きました。一部屋目はヤモリがおり、気になったので部屋を変えて頂き、二部屋目は壁、ベッドに蟻が数十匹おり、耐え難いため変えて頂き、三部屋目はトイレのゴミ箱が掃除されていませんでしたが、もはや諦めそのまま過ごしました。海外の安宿にはそこそこ慣れていますが、この金額では正直不満です。

6

BaoPhung

Jan 15, 2025

·

Stayed 1 night

My bathroom unfortunately had mold. Everything else in my room was neat and tidy. The lobby and facilities are great. The area of the hotel is a bit dirty

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary, with some small, windowless or facing an internal light well. Recurring maintenance issues include weak or broken outlets, faulty fridges or locks, and bathroom design causing low pressure or water spillage; a few bathrooms are newly renovated.

Related guest reviews

8

Peter

Jan 31, 2025

·

Stayed 2 nights

Bedroom booked had dodgy light switches that buzzed and crackled when used. Advertised with Swimming Pool, that wasn't the case though. 1 lift o/o/o during my stay, but it was Lunar New Years day, so I can see why it wasn't fixed! Staff were lovely, spoke better English than I hoped for and did everything to assist if called upon. Food from Breakfast to Evening meals were FANTASTIC and ive eaten in some great restuarants around the globe.

6

kunio

Aug 26, 2025

·

Stayed 6 nights

立地環境は良いが、客層の問題か夜中でも廊下での話し声がうるさい。エレベーター前がタバコくさい。

4

HIDENOBU

May 2, 2025

·

Stayed 2 nights

日本人街の目の前にあるため、食事やコンビニが近く、立地としてはいい場所にある。宿泊した部屋の冷蔵庫が壊れていて、飲み物がホットになっていた。廊下や隣の部屋の音が聞こえ、防音がほぼない。価格が割高と感じる。

6

Ji Hun

Jun 7, 2023

·

Stayed 2 nights

전체적인 숙소 컨디션은 좋습니다. 단 저층 발코니쪽에서 자서 그런지, 새벽 2~3시까지 오토바이 소리, 대화 소리가 그대로 들려서 잠을 제대로 자지 못했습니다. 그 외는 만족합니다.

2

Hiroki

Nov 3, 2024

·

Stayed 1 night

シャワーの水圧が低いので使いにくいのと、シャワーの排水がトイレや洗面所まで漏れてくる。

8

Christian

Apr 14, 2025

·

Stayed 2 nights

Despite no window the room was fine. The toilet has a shower seat which was nice. The breakfast is poor. The staff are not friendly and mind their own business. But the hotel is clean and cheap. Location is excellent, within walking distance to hundreds of Japanese style bars. Recommended.

4

YUTAKA

Jun 28, 2025

·

Stayed 7 nights

タイバンルン界隈のホテルはよく泊まりますが、ここは初めてでした。今回1週間滞在しました。ホテルの造りは2棟を1棟にしたような感じでした。エレベーターを降りて奥に進んだ部屋の方が古い感じがしました。各部屋に窓はありますが、建物の真ん中を吹き抜けにして、そこから光を取り入れる形ですが、部屋は全体的に暗いです。色々トラブルがあり、2回部屋を変えて頂きました。一部屋目はヤモリがおり、気になったので部屋を変えて頂き、二部屋目は壁、ベッドに蟻が数十匹おり、耐え難いため変えて頂き、三部屋目はトイレのゴミ箱が掃除されていませんでしたが、もはや諦めそのまま過ごしました。海外の安宿にはそこそこ慣れていますが、この金額では正直不満です。

2

Jimmy

Jan 11, 2025

·

Stayed 1 night

So noisy I couldn’t sleep at all, constant music or noises from outside making it unbearable to relax. In the morning, someone was cutting tiles or something, which made it super noisy again, horrible experience. Did not enjoy stay at all.

8

Heaven

Jul 12, 2025

·

Stayed 3 nights

ロケーションは抜群。レタントンの入り口の正面にホテルがあります。部屋は窓があったがあってないようなもの。廊下からの音がとにかく聞こえる。神経質な人はとても気になるかも。

6

Jennifer Vania

Mar 17, 2025

·

Stayed 3 nights

Rooms very small with a weird smell Breakfast wasn’t great, one elevator out of service and there was a construction starting very early everyday Area is super noisy but well located, not our favorite hotel during our trip in a Vietnam

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Service

Service is generally friendly and helpful, with quick fixes and accommodating staff. However, a few guests reported slow or unhelpful responses, housekeeping oversights, and one serious refund dispute.

Related guest reviews

2

Burtago Pte Ltd

Jun 4, 2023

·

Stayed 1 night

This is the worst service that in 20+ years traveling I have ever received. I got a confrmatiom with a picture of a room and they gave me a completely different one. When I showed them they said it was not their fault but hotels.com fault. I was coming from a long continental flight and asked the front desk to please fix it. The guy and the girl at front desk just wasted time, did not help and then the guy said to cancel that they would refund me. I booked a different hotel and they denied to have said that although there was a camera. They did not want to show the recording and the manager on the phone hanged up on me! I never got refunded!!! The property is way older than what it looks and staff is the worst I ever experienced…pool was not even accessible! A nightmare and they are very dishonest just to keep some extra money!

10

Duong

Jun 17, 2024

·

Stayed 1 night

The staffs are very friendly and helpful

6

Louis

Mar 24, 2023

·

Stayed 1 night

Check in was quick and easy. Location was great. Room was decent and clean. Buffet selection was ok but the staff was overworked as they seems to be not really that friendly. Food was out around 8.45am and there were no replenishment even buffet close at 9.30am. Guess to minimise wastage. Pillows and bed was a bit hard. Overall, can have a better choice around the hotel.

8

Adrianna

Nov 23, 2025

·

Stayed 1 night

This was a nice spot to be in for our first night in Vietnam. Staff were great and accomidating. The room was nice, I didnt feel confident on its cleanliness so we wore shoes the whole time. In walking around it became very clear we were in a Red Light district, but otherwise it was a nice stroll.

10

YOSHIHIRO

Apr 11, 2025

·

Stayed 2 nights

ドアマンが親切丁寧です。

8

Christian

Apr 14, 2025

·

Stayed 2 nights

Despite no window the room was fine. The toilet has a shower seat which was nice. The breakfast is poor. The staff are not friendly and mind their own business. But the hotel is clean and cheap. Location is excellent, within walking distance to hundreds of Japanese style bars. Recommended.

6

Dewis

Feb 13, 2023

·

Stayed 2 nights

Hotel is nice downstairs and food is okay. Staff were very friendly and very helpful. Location wise it’s great for city trips and right opposite the night life/restaurant area. We fancied an early night one night (2300) but literally struggled to sleep till 0200 until the noise outside quietened down (traffic noise mainly, mopeds beeping constantly etc). Not the hotels fault at all and they did their best to move us to a quieter room so I take the blame for not researching better. Facilities wise it lacked in February, early season but the pool was empty and the sauna shut.

10

Atsushi

Oct 17, 2024

·

Stayed 3 nights

The room door lock broke but staff did fix it sooner. Thank you.

10

Takayoshi

Nov 30, 2025

·

Stayed 4 nights

1008部屋の充電コンセントが硬くて使えないと口コミでコメントしたら、すぐに充電用の延長コンセントを用意してもらえた。スタッフの人は本当に親切でよかった。1008部屋の冷蔵庫があまり冷えないのは少し残念でした。修理したほうが良さそう。その他は非常に満足でした。12月15日にまたこのホテルに宿泊する予定ですが楽しみです。

8

Fotios

May 9, 2023

·

Stayed 3 nights

A very nice hotel, practical rooms with excellent and newly renovated bathrooms. Staff was lovely and always happy to help. The neighborhood is great as it is near the main things a tourist would like to visit. Just in front of the hotel during the night things look a bit dodgy, but avoiding the alley across the hotel street and going to the city center you face 0 problems ! Happy I stayed there and it is totally recommended as a hotel.

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Location

Excellent District 1 base near Little Tokyo, bars, restaurants and sights, making it easy to walk around. Multiple reviews warn the immediate area is lively, noisy and can feel dodgy late at night, affecting sleep.

Related guest reviews

6

Leonard

Jan 7, 2023

·

Stayed 19,364 nights

Nice hotel in the middle of District 1, however it is also in the middle of a lot of riff-raff. The coffee shop downstairs is an excellent place to have a coffee and watch the riff-raff go on by. It is also next to little tokyo and a short walk to a lot of other things nearby.

6

HIROSHI

Nov 8, 2025

·

Stayed 2 nights

便利な立地で、値段もお手頃でした。

4

sima

Jul 13, 2024

·

Stayed 6 nights

The street where the hotel was located smells like a massive bin, noise of the bars around were constant till early in the morning. The smell if street food was coming to the room. The only good thing was you could walk to main shopping craters and shopping areas so close to everything which you can find other hotels little bit more expensive but in a better location. This was my first and last experience with Expedia

10

TAKAYOSHI

Sep 7, 2025

·

Stayed 4 nights

最高なホテル。朝ごはんも美味しい。立地面も歩いていける距離に食べる、飲み、マッサージ全部ある。

6

Dewis

Feb 13, 2023

·

Stayed 2 nights

Hotel is nice downstairs and food is okay. Staff were very friendly and very helpful. Location wise it’s great for city trips and right opposite the night life/restaurant area. We fancied an early night one night (2300) but literally struggled to sleep till 0200 until the noise outside quietened down (traffic noise mainly, mopeds beeping constantly etc). Not the hotels fault at all and they did their best to move us to a quieter room so I take the blame for not researching better. Facilities wise it lacked in February, early season but the pool was empty and the sauna shut.

8

Heaven

Jul 12, 2025

·

Stayed 3 nights

ロケーションは抜群。レタントンの入り口の正面にホテルがあります。部屋は窓があったがあってないようなもの。廊下からの音がとにかく聞こえる。神経質な人はとても気になるかも。

8

Fotios

May 9, 2023

·

Stayed 3 nights

A very nice hotel, practical rooms with excellent and newly renovated bathrooms. Staff was lovely and always happy to help. The neighborhood is great as it is near the main things a tourist would like to visit. Just in front of the hotel during the night things look a bit dodgy, but avoiding the alley across the hotel street and going to the city center you face 0 problems ! Happy I stayed there and it is totally recommended as a hotel.

8

masao

Sep 23, 2025

·

Stayed 1 night

遊びには良いロケーション

6

Jennifer Vania

Mar 17, 2025

·

Stayed 3 nights

Rooms very small with a weird smell Breakfast wasn’t great, one elevator out of service and there was a construction starting very early everyday Area is super noisy but well located, not our favorite hotel during our trip in a Vietnam

8

SHINYA

Feb 5, 2026

·

Stayed 4 nights

立地がとても良い

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Dining

Breakfast and on-site dining draw mixed reviews: some found it tasty or fantastic, while others called it poor or not replenished late in service.

Related guest reviews

8

TAKAYOSHI

May 4, 2025

·

Stayed 5 nights

407の部屋のベッドの近くの充電用のコンセントが壊れていて不便だった。あとmake up roomのボタンも壊れていて、2日間くらい部屋の掃除をしてもらえなかった。それ以外は朝食ブュッフェ含め大満足でした。

6

Louis

Mar 24, 2023

·

Stayed 1 night

Check in was quick and easy. Location was great. Room was decent and clean. Buffet selection was ok but the staff was overworked as they seems to be not really that friendly. Food was out around 8.45am and there were no replenishment even buffet close at 9.30am. Guess to minimise wastage. Pillows and bed was a bit hard. Overall, can have a better choice around the hotel.

8

Peter

Jan 31, 2025

·

Stayed 2 nights

Bedroom booked had dodgy light switches that buzzed and crackled when used. Advertised with Swimming Pool, that wasn't the case though. 1 lift o/o/o during my stay, but it was Lunar New Years day, so I can see why it wasn't fixed! Staff were lovely, spoke better English than I hoped for and did everything to assist if called upon. Food from Breakfast to Evening meals were FANTASTIC and ive eaten in some great restuarants around the globe.

8

Pranida

Oct 22, 2025

·

Stayed 2 nights

The room was dusty and smelled of cigarettes, but the overall exterior was good and the breakfast was varied and tasty.

8

Christian

Apr 14, 2025

·

Stayed 2 nights

Despite no window the room was fine. The toilet has a shower seat which was nice. The breakfast is poor. The staff are not friendly and mind their own business. But the hotel is clean and cheap. Location is excellent, within walking distance to hundreds of Japanese style bars. Recommended.

6

HUI

Dec 25, 2024

·

Stayed 3 nights

The hotel feels a bit dated and can be somewhat noisy, but the staff is friendly, the food is good, and it’s conveniently located for getting around.

10

TAKAYOSHI

Sep 7, 2025

·

Stayed 4 nights

最高なホテル。朝ごはんも美味しい。立地面も歩いていける距離に食べる、飲み、マッサージ全部ある。

6

Dewis

Feb 13, 2023

·

Stayed 2 nights

Hotel is nice downstairs and food is okay. Staff were very friendly and very helpful. Location wise it’s great for city trips and right opposite the night life/restaurant area. We fancied an early night one night (2300) but literally struggled to sleep till 0200 until the noise outside quietened down (traffic noise mainly, mopeds beeping constantly etc). Not the hotels fault at all and they did their best to move us to a quieter room so I take the blame for not researching better. Facilities wise it lacked in February, early season but the pool was empty and the sauna shut.

6

Jennifer Vania

Mar 17, 2025

·

Stayed 3 nights

Rooms very small with a weird smell Breakfast wasn’t great, one elevator out of service and there was a construction starting very early everyday Area is super noisy but well located, not our favorite hotel during our trip in a Vietnam

8

Yuji

Dec 10, 2024

·

Stayed 2 nights

朝食が美味しい

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $78	21 $52	22	23	24 $68
25 $66	26 $60	27 $59	28 $75	29 $85	30 $71	31 $71

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $63	3 $67	4 $68	5 $63	6 $77	7 $73
8 $68	9 $62	10 $70	11 $63	12 $69	13 $87	14 $80
15 $70	16 $67	17 $70	18 $68	19 $77	20 $81	21 $78
22 $61	23 $59	24 $65	25 $68	26 $72	27 $65	28 $64
29 $68	30 $61

Sky Gem Hotel Sora

Prices for Sky Gem Hotel Sora

Monthly average prices

About this property

Location

Room options

Deluxe Room

Luxury Room

Superior Room

Deluxe with Window

Guest reviews of Sky Gem Hotel Sora

What guests think

Property Policies

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Good to know

Optional extras

FAQs about Sky Gem Hotel Sora

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