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Location
Located in Canmore, this chalet is in the city centre and near a water park. While the natural beauty of Canmore Caverns and Banff National Park can be enjoyed by anyone, those looking for an activity can explore Banff Gondola. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff International Research Station. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and ice skating.
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Garden
Scuba diving
18
Room details
Sleeps 6
800 ft²
Based on 493 verified reviews
Business
2%
Couple
11%
Family
65%
Group
20%
Solo
0%
AI-generated summary based on recent guest reviews
At Mystic Springs Chalets - year round pool, hot tub, AC, travelers highlight the convenient Canmore location near Banff and downtown, and especially enjoy the heated outdoor pool and hot tub for families after skiing or in cold weather.
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What guests think
At Mystic Springs Chalets - year round pool, hot tub, AC, travelers highlight the convenient Canmore location near Banff and downtown, and especially enjoy the heated outdoor pool and hot tub for families after skiing or in cold weather.
Many units are spacious and well equipped, though several guests mention dated decor, uncomfortable sofa beds or mattresses, layout quirks like no main-floor bathroom, occasional noise, and sporadically weak Wi-Fi or a cold second bedroom. Cleanliness feedback is mixed, ranging from very clean and well stocked to noticeable spills, dirty dishes, and overflowing garbage areas. Service is often friendly with easy, clear check-in, but some report slow or unresponsive communication and no on-site staff. Overall, expect a convenient, family-friendly base with roomy suites and some trade-offs in upkeep and responsiveness.
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AI-generated summary based on recent guest reviews
Facilities
The heated outdoor pool and hot tub are repeatedly praised and used year round by families. A few reviews note occasional access code problems or temporary closures.
Related guest reviews
THOMAS H.
9 Oct 2025
·
Stayed 7 nights
Katy
20 Mar 2022
·
Stayed 6 nights
Ronia A.
18 Oct 2025
·
Stayed 3 nights
Karen M.
8 Sept 2025
·
Stayed 1 night
Darcie
9 Oct 2025
·
Stayed 2 nights
Melissa U.
6 Jan 2025
·
Stayed 3 nights
Jason
29 Apr 2024
·
Stayed 2 nights
Bobbe P.
26 Aug 2024
·
Stayed 1 night
Jonathan L.
28 Jul 2024
·
Stayed 4 nights
Michael B.
25 Jul 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback varies from very clean and well stocked to missed spills, dirty dishes, and an overflowing garbage area.
Related guest reviews
Margee H.
22 Dec 2024
·
Stayed 4 nights
Daniella B.
1 Apr 2024
·
Stayed 2 nights
Judy B.
4 May 2025
·
Stayed 2 nights
Zoe
26 Mar 2022
·
Stayed 2 nights
Ronia A.
18 Oct 2025
·
Stayed 3 nights
Jolene
28 Jan 2023
·
Stayed 1 night
Shawna
14 Apr 2024
·
Stayed 1 night
Mark F.
26 Aug 2024
·
Stayed 2 nights
Jill S.
10 Sept 2025
·
Stayed 1 night
Haley W.
31 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Units are generally spacious and well equipped with comfortable living space and kitchens, and some have effective AC. Several guests mention dated decor, uncomfortable sofa beds or mattresses, layout quirks like no main-floor bathroom, occasional highway noise, a cold bedroom, or weak Wi-Fi.
Related guest reviews
Margee H.
22 Dec 2024
·
Stayed 4 nights
Jasen M.
17 Mar 2024
·
Stayed 6 nights
Zoe
26 Mar 2022
·
Stayed 2 nights
Darcie
9 Oct 2025
·
Stayed 2 nights
Melissa U.
6 Jan 2025
·
Stayed 3 nights
Jesse M.
2 May 2024
·
Stayed 3 nights
Priya
3 Jun 2024
·
Stayed 1 night
Jay C.
7 Sept 2024
·
Stayed 3 nights
Michael B.
25 Jul 2024
·
Stayed 4 nights
Haley W.
31 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Many guests report friendly, timely communication and smooth, clear self check-in. Others experienced slow or absent responses and note there is no on-site staff.
Related guest reviews
Daniella B.
1 Apr 2024
·
Stayed 2 nights
Judy B.
4 May 2025
·
Stayed 2 nights
THOMAS H.
9 Oct 2025
·
Stayed 7 nights
Ronia A.
18 Oct 2025
·
Stayed 3 nights
Jason
29 Apr 2024
·
Stayed 2 nights
Shawna
14 Apr 2024
·
Stayed 1 night
JOLENE K.
18 Feb 2025
·
Stayed 1 night
Sarah
25 Mar 2022
·
Stayed 3 nights
Jill S.
10 Sept 2025
·
Stayed 1 night
Heather M.
1 Sept 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Widely described as convenient for Canmore and a good base for Banff, with easy access to downtown, restaurants, and attractions. Some units also have nice views.
Related guest reviews
Margee H.
22 Dec 2024
·
Stayed 4 nights
THOMAS H.
9 Oct 2025
·
Stayed 7 nights
Jasen M.
17 Mar 2024
·
Stayed 6 nights
Megan C.
14 Mar 2024
·
Stayed 3 nights
Ronia A.
18 Oct 2025
·
Stayed 3 nights
Shannon K.
18 Jun 2024
·
Stayed 3 nights
Jonathan L.
28 Jul 2024
·
Stayed 4 nights
Nicholas A.
17 Oct 2024
·
Stayed 3 nights
Sara H.
27 Mar 2024
·
Stayed 1 night
Heather M.
1 Sept 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
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AI-generated summary based on recent guest reviews
Andrea
30 Jul 2026
·
Stayed 1 night
Russell W.
28 Jul 2026
·
Stayed 4 nights
진희 김.
10 Jul 2026
·
Stayed 4 nights
Sherrie
21 May 2026
·
Stayed 1 night
Alwa M.
21 Apr 2026
·
Stayed 2 nights
Check-in
Check-out
From 16:00 to 22:00
Before 11:00
Yes, free parking is available on-site with one parking pass allocated per chalet.
No pets are allowed at the property, including service animals.
Check-in is at 16:00 and check-out is at 11:00. Guests arriving outside reception opening hours are requested to inform the hotel in advance.
The property is located in Canmore, Alberta, near a water park and close to Banff National Park, Upper Hot Springs, and various outdoor activities such as skiing and hiking.
Yes, there is a heated outdoor pool available for guests.
Children are permitted at the property, and those aged 0-17 can stay for free.
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Garden
Scuba diving
Activities
Swimming pool
Garden
Scuba diving
Cycling
Fishing
Horse riding
Hiking
Pool outdoor
Outdoor heated pool
Live music
Bicycle Tour Information
Pool (Seasonal Outdoor)
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Fence Around Pool
Services
Designated smoking area
Self laundry
Ski Storage
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi