Name: Casa Basalto
Address: Avenida Camino Real de la Plata 206, Pachuca, Hidalgo, Mexico, Pachuca, Hidalgo, Mexico
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 713 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Casa Basalto, guests frequently praise the convenient location, friendly staff, and generally clean, modern rooms, while recurring drawbacks include thin walls that allow noise, a very tight parking garage, and some mixed experiences with breakfast and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Heidi

30 Sept 2025

·

Stayed 3 nights

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.

10

Carlos

22 Jul 2025

·

Stayed 3 nights

.

10

Alan

3 Feb 2025

·

Stayed 2 nights

Excelente

6

francisco

21 Aug 2024

·

Stayed 2 nights

Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers

10

Gustavo

25 Apr 2024

·

Stayed 1 night

N/A

Avenida Camino Real de la Plata 206, Pachuca, Hidalgo, Mexico

Location

When you stay at Casa Basalto in Pachuca, you'll be in a shopping district, just steps from David Ben Gurion Park and 6 minutes by foot from Galerias Pachuca Mall. This hotel is 0.7 mi (1.2 km) from Auditorium Gota de Plata and 1.6 mi (2.6 km) from Hidalgo Stadium.

David Ben Gurion Park(0.1 Miles)

International Soccer Hall of Fame(0.1 Miles)

Mundo Futbol Interactive Center(0.2 Miles)

Galerias Pachuca Mall(0.3 Miles)

Auditorium Gota de Plata(0.4 Miles)

Hidalgo Stadium(1.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited.

Continental breakfast is served on weekdays from 8:00 AM to noon for a fee of approximately MXN 149 for adults and children.

Pets are allowed with a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of MXN 500, subject to availability.

Airport shuttle services are available; however, specific pricing and arrangements need to be confirmed directly with the property.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in a shopping district, just steps from David Ben Gurion Park and 6 minutes on foot from Galerias Pachuca Mall. It is 0.7 mi from Auditorium Gota de Plata and 1.6 mi from Hidalgo Stadium.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Casa Basalto

Amenities

Property description

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