Name: Holiday Inn Express Pachuca by IHG
Address: Blvd Luis Donaldo Colosio No. 212, Fracc Arboledas de San Javier, Pachuca, Hidalgo, Mexico, Pachuca, Hidalgo, Mexico
Rating: 9.1

Guest reviews

9.1

Superb

Based on 903 verified reviews

Who stays here?

Business

13%

Couple

14%

Family

58%

Group

14%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, guests describe Holiday Inn Express Pachuca by IHG as clean, comfortable and conveniently located, with very friendly staff and good value; many also appreciate the ample rooms and generally satisfying included breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Ubaldo

15 Apr 2026

·

Stayed 1 night

L

8

Aura

18 Jan 2026

·

Stayed 1 night

Holiday Inn Express Pachuca by IHG is a solid hotel overall. The property is clean, and the staff is attentive and courteous. Onsite parking is available, which is very convenient for guests arriving by car. There are a few details that could be improved. The ice machine works, but it has an “out of order” sign on it. When I mentioned this at the front desk, I was told the sign is meant to keep children away, but in practice it discourages all guests from using it. Another small but noticeable issue is that the envelopes used for the room key cards are reused many times, to the point that they look quite worn. My running joke was that the hotel seems to have an emotional attachment to a piece of paper. Guests are also provided with only one key card, and there is a charge if it is lost. Overall, it is a good and reliable option, but a bit more attention to these details would improve the guest experience.

6

Dean

13 Nov 2025

·

Stayed 7 nights

A hand held shower in the shower would have been nice to have

10

Alfredo

27 Jul 2025

·

Stayed 1 night

Excelente

10

Edgar

27 Jul 2025

·

Stayed 1 night

Good location and staff is very helpful.

Blvd Luis Donaldo Colosio No. 212, Fracc Arboledas de San Javier, Pachuca, Hidalgo, Mexico

Location

Located in Pachuca, Holiday Inn Express Pachuca by IHG is within a 5-minute drive of David Ben Gurion Park and Galerias Pachuca Mall. This hotel is 1.4 mi (2.3 km) from International Soccer Hall of Fame and 1.4 mi (2.3 km) from Mundo Futbol Interactive Center.

David Ben Gurion Park(1.4 Miles)

International Soccer Hall of Fame(1.4 Miles)

Galerias Pachuca Mall(1.4 Miles)

Mundo Futbol Interactive Center(1.4 Miles)

Auditorium Gota de Plata(1.7 Miles)

Hidalgo Stadium(1.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, the hotel offers free parking, including valet parking services. Parking height restrictions apply.

Guests can enjoy a complimentary Express Start™ Breakfast Bar, featuring a variety of hot and cold options. Breakfast is served daily.

Check-in is from 16:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request and could incur additional charges.

The hotel provides step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

The hotel is located in the Arboledas de San Javier neighborhood, approximately 5 miles (8 km) from the historic center of Pachuca and close to various attractions such as the Gota de Plata Auditorium and Galerias Pachuca Mall.

Yes, the hotel features an outdoor swimming pool, which is accessible from 8:00 AM to 8:00 PM.

Holiday Inn Express Pachuca by IHG

Amenities

Property description

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