Holiday Inn Express & Suites - Henderson South - Boulder City by IHG

This hotel is amazing in every aspect . The staff , cleanliness, immaculate rooms, breakfast facilities, food , snacks , lovely pool, easily accessible from highway . Will stay here every time when visiting Henderson

Only one working elevator. Had to wait with housekeeping to take elevator. Ended up using stairs. Everything else was good. Will stay again. Convienant with us being truck drivers.

Limited parking

Staff was friendly and the room was incredibly clean. If I had one gripe it would be the pool. The pool had quite a bit of debris and bees were everywhere, overall it was a great stay! We will definitely be back.

The check-in desk people were nice, breakfast crew was ok, not super friendly but not rude either. Quick check-in and out. The night registration guy was nice enough to store our ice packs from our road trip in their freezer, so we could use them in our coolers the next morning. That was great! The room was pretty spacious, had ample beds but had no sheets/blanket for the pull out couch, and not enough towels. I like that the shower rod bowed outward, which kept the curtain from sticking to my skin. The room fridge was pretty roomy. The breakfast was 7-10am. I came down about 8am. The french toast sticks were hard, not fresh. The turkey sausage patties were kinda rubbery. The potatoes were hard/old. The egg omelettes were not too bad. I took a few bites of everything but it was too dry to finish. Other family members ate about 30mins later and said it was good (new things had just been put out). I guess I caught it at a bad time. Juice machine was not pure juice but ok if you like it that way. Coffee was pretty good. Overall breakfast selection was nice. It was great that the gym was 24hrs! We were able to get in a workout, even with a late arrival. The elevators were swift! The hotel was a bit off the beaten path, off of the 93, so it took us a bit to get back to the 15frwy It was a bit scary/annoying/noisy when the hotel fire alarm went off at about 8am. It must have been a false alarm. Overall a good value for the price and friendly service. I would stay there again.

I truly appreciated the staff-from check-in to check-out, everyone I came in contact with was personable, professional, and knowledgeable!!! Great STAFF!!! What I did not care for was the parking situation. There were no designated HOTEL PARKING spots-which meant many of the spots were taken by Casino goers. Not the end of the world, but it was a little irritating to have to park in the front of the casino and walk through it to get to the hotel. Again, not a huge complaint but definitely worth mentioning.

Not much parking. Had to park at the Casino next door.

Well-kept place, however the pool was closed seasonally so there was no place to sit outside on a beautiful day. One of the towels had holes and should not have been used anymore.

Room was great! Front desk staff super helpful and friendly. The pool area was a little dirty and had enough bees that it was bothersome. Breakfast was nice.

Room was nice with Mountain View. Air conditioning kept room cool at 65F through 100F night. Blackout blinds worked well to keep light out. Laundry was fairly priced. The breakfast was generous.

Very clean hotel

Great location, very clean hotel.

Intake staff was rude. Dirty washcloth in room.

All staff were very welcoming and helpful. Entire property was clean and well cared for. Comfortable rooms and bed. Awesome full hot breakfast. Close to attractions and hiking trails. Smoke free policy means your room smells fresh, not like casino hotels.

Very clean hotel like brand new.

It was in a good location to go to Lake Mead. Customer service was good the only thing I didn’t like was that they don’t clean your room daily and they told me to ask the front desk, which I then proceeded to do and then they told me I had to ask them earlier in the day, it was not even noon when I asked. The rooms were not clean, see my pictures, that was a huge let down. And the kitchen ran out of milk the second day of our stay during breakfast. Not staying here again due to them not cleaning the rooms, I found a grape the first day under the sink, something stuck on the shower curtain, yellow stains on the ceiling and the wall of restroom not cleaned. And my daughter found a ball of hair under the bed, disgusting.

The hotel and the room were very clean! Highly recommended.

Although a new girl at the desk was trying to be helpful the 1st room was not clean, food all over carpet. Hair in the bathroom. The 2nd room was also not clean. After that the girl at the front desk decided to go check the rooms out 1st. After a while she came back to show me 2more. The 3rd room was not clean either, finally the l

Very clean and nice!

The room was dirty - toothpaste on the mirrors, bottle caps on the floors, and a dirty comforter (pink ink marks, it appeared).

Clean room. Staff were very kind and helpful. Beds were comfortable. Loved that our room had a tub for my kids. Overall, great stay and would definitely stay here again.

Great new hotel and large spacious rooms. Great bed & shower. Refrig, microwave and coffee service in room.

It was ok, I asked for a nice room they gave us on the 1st floor with no view. The room is small from what I was expecting,

Great stay. Very quiet. Friendly staff. Best shower I’ve ever had in a hotel.

Great room, very new and clean. Good location for trip to grand canyon from Vegas.

The air-conditioning unit is loud. Very hard to sleep. Other than that everything is very nice.

Room was nice with Mountain View. Air conditioning kept room cool at 65F through 100F night. Blackout blinds worked well to keep light out. Laundry was fairly priced. The breakfast was generous.

Breakfast was okay. Doors needed to be better isolated as we could hear the person next room snoring all night.

Great stop right off the highway during our family road trip. We got a suite which had the pull-out couch and it easily fit our family of six. Great breakfast, friendly staff, quiet area.

Best hotel pillows I've ever had!!! I hate typical hotel pillows and this hotel had a firm pillow option! Best nights sleep I had on our 12 night trip through Arizona to Nevada.

I had a fantastic stay at the Holiday Inn Express! The room was incredibly comfortable, clean, and provided everything I needed for a relaxing visit. What truly stood out was the amazing breakfast—delicious, fresh, and with plenty of variety to start the day right. The staff was friendly and attentive, making the overall experience even better. I highly recommend this hotel for anyone looking for a comfortable stay with excellent service!

They kept the $100 deposit for each room. Everytime you call they give you the run around. Will not get our deposit back for no reason

Wonderful staff, excellent property, can’t wait to stay there again

I enjoyed my overnight stay, the breakfast crew were so nice and kept us informed on when more food would be ready. I only wish they had some help at the front desk it wasn’t even 6 pm and it was only one girl there who was prioritizing the phone instead of checking people in or literally took me almost 30 minutes to get checked in. First she wasn’t at the desk at all then when she came back she took a call, helped the hut in front of me and then when it was my turn she took 2 calls back to back before even acknowledging me standing there. Not her fault because she was nice but I wish they were trained to take care of the customer in front of them and deal with calls after and/or don’t have just one person in the front during check in hours.

Intake staff was rude. Dirty washcloth in room.

As an IHG Diamond Elite member & having stayed at this property before, I was so disappointed with the service this time around. They will NEVER have to worry about me coming back. There were a few individuals that knew me from previous stays & a few new staff members that were absolutely amazing. The exceptional experience should be universal though, ESPECIALLY with IHG members who’ve spent 10s of thousands of dollars with them. I’ve advised IHG of my complaints, but just know that when you stay here, with SOME staff members your level of service will depend on their mood or wrongful perception of you. I truly hope that they take the feedback to improve & bring back the outstanding UNIVERSAL service that they once had.

The staff at the location were amazing sweet and very kind. The woman who helped with the breakfast was over the top polite and considerate. Would definitely recommend this location to others who are visiting the area.

This property was excellent! Very clean and quiet. We will definitely stay here again when back that way. The front desk staff was just lovely, always had a big smile!

Staff was friendly and made arrangements so we could stay two nights in the same room. Appreciate that very much!

We arrived very late to check in due to a flight delay. The clerk at the front desk was extremely quick with check in and very personable and helpful.

Beautiful hotel located well away from “the strip”, but easy access to all Vegas has to offer, also a short drive to Lake Mead and Hoover Dam. ( took a drive to Lake Mead and got the privilege to see some long horn rams)

The location is pretty isolated, but the hotel itself was fantastic!

This was a very nice and typical Holiday Inn. However, it is literally built on the side of a rock wall. Not that you go to one of these for a view, but its definitely weird! A little more annoying is that since there is no parking behind the hotel, close parking in the front is limited. Next door to a casino and a 24/7 restaurant and gas station, but still quiet at least on a weekday night. Good breakfast.

Very hard to find coming from Las Vegas because it’s located across a busy state road with nowhere to turn around to get to hotel. Otherwise a very nice place.

Not a safe area could not get out of my car at night people in parking lot looking in cars banging on windows asking for money

We really liked the convenience of this location. Away from the Vegas "life" but not very far from other great locations for dining and tourism. Room was very clean and quiet. Loved that!

Nice place to stay, not much near it in the immediate vicinity but was super quick to the airport

Great location/stopping point on our drive. Close to Boulder City and Hoover Dam, too!

This is modern hotel, reception was good and it was very comfortable & clean. Breakfast was fine. It is in a casino area and there is a lorry park in the area but we knew this before we came. It was ideal for us as a one night stay before catching our flight home and also allowed us to easy access to walk the Canyon Railway path from the Lake Mead visitor centre.

The hotel was great. Getting to the location was difficult.

This was a perfect place to stop and stay on our long trip. The front desk was very nice and helpful. The room was comfortable and clean. Breakfast was OK. The bananas were very green and I would have liked to have berries as a fruit option. Otherwise, it was good.

The hotel staffs were incredibly nice. Especially the ladies in the kitchen. Cindy is super nice and lovely. Their breakfast buffet is so good, tasty with alot of varieties. I would definitely recommend staying there during your visit. You wont be disappointed.

The breakfast was awesome! The egg white omelette was my favorite. The staff were very nice and the room was spacious.

Upkeep and breakfast are good. There are no working fountains, no even in gym. We were told we need 24 hrs to request for room services. Hence our room was not serviced on our 2nd day stay and that was quite unusual. Only one elevator was working without any explanation.

Great breakfast

Room was great… Breakfast buffet was so-so at best, the hot items were barely warm and we ate early each day.

My family and I had a great time visiting Las Vegas and staying here. The staff were very helpful and friendly. Breakfast was always great- the kitchen manager was wonderful and always had a smile.

Comfortable bed, breakfast okay

Had no issues great stay, coffee, breakfast

Everything was wonderful! Room was clean and comfortable. Breakfast was delicious with many choices. Would love to stay here again.