Name: Hotel Esperanza, Oaxaca Centro
Address: Hidalgo 1216, Colonia Centro, Oaxaca, Oaxaca, Mexico, Oaxaca, Oaxaca, Mexico
Rating: 7.37

Guest reviews

7.4

Good

Based on 325 verified reviews

Who stays here?

Business

8%

Couple

17%

Family

48%

Group

17%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Hotel Esperanza, Oaxaca Centro, travelers highlight the very central location and low prices, but report mixed experiences with cleanliness, dated rooms needing maintenance, inconsistent hot water, hard mattresses, and inadequate cooling.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Pipsa

Mar 22, 2026

·

Stayed 4 nights

I want to warn everyone to not to stay here! The hotel is a scam, extremely dirty, dark, dull and completely horrible! There were sperm stains on bed covers, spills of unknown human fluids on the walls and on the worn out carpets. I ended up checkin out after the first night, just couldn't do it! But what bothers me the most is that the stuff was completely unhelpful and dishonest. I complained to hotels.com about the condition of the hotel and asked for a refund. Hotels.com contacted the hotel but the reception lied straight to my face that they know nothing about this and therefore can not help me with the refund. This was a complete scam! I also want to remind everyone that in the end you are responsible for the hotel that you book. Even though the agency is willing to help you, if the hotel gives you an unhabitable room and doesn't want to help with a better one or help you with cancellation, they can get away with it! So do not trust these agencies either, there is a loophole where the customer has no rights in these situations. The hotel asks you to turn to the agency and the agency won't do anything if the hotel doesn't agree with your request. Very disappointed with hotels.com in this case and super disgusted with the hotel and the way they scam people. A very bad experience overall!

10

Geovanni

Feb 14, 2026

·

Stayed 1 night

Nice

10

Geovanni

Feb 13, 2026

·

Stayed 1 night

Nice

6

Rodrigo

Nov 3, 2025

·

Stayed 1 night

The

2

Citlali

Sep 19, 2025

·

Stayed 1 night

Bedsheets had a stain of blood and other stains. My towel was so bad very rough and I don’t know if he’s been washed. Service was bad!!!

Hidalgo 1216, Colonia Centro, Oaxaca, Oaxaca, Mexico

Location

A stay at Hotel Esperanza Oaxaca Centro places you in the heart of Oaxaca, within a 15-minute walk of Zócalo and Church of Santo Domingo de Guzmán. This hotel is 0.3 mi (0.6 km) from Pochote Organic Market and 0.5 mi (0.7 km) from Oaxaca Textile Museum.

Oaxaca Textile Museum(0.2 miles)

Museo Textil de Oaxaca(0.2 miles)

Pochote Organic Market(0.3 miles)

Exconvento de San Pablo(0.3 miles)

Templo de San Agustín(0.3 miles)

Macedonio Alcalá Theater(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

No pets and no service animals are allowed at this property.

Check-in is from 15:00 until 18:00, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

The hotel is located in the heart of Oaxaca, within a 15-minute walk of Zócalo and Church of Santo Domingo de Guzmán. It is 0.3 mi from Pochote Organic Market and 0.5 mi from Oaxaca Textile Museum.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Esperanza, Oaxaca Centro

Amenities

Property description

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Guest reviews