Name: Comfort Inn & Suites Johnstown - Richland Town Center
Address: 455 Theatre Dr., Johnstown, Pennsylvania, United States of America, Johnstown, Pennsylvania, US
Price range: US$107–US$228 per night
Rating: 8.43

What guests think

At Comfort Inn & Suites Johnstown - Richland Town Center, travellers praise clean, comfortable rooms, friendly staff, and a convenient location near shops and dining, with breakfast, an indoor pool, and a hot tub adding value for families and teams.

Reviews also note dated areas, worn or unreliable elevators, and intermittent maintenance issues in rooms, alongside inconsistent pool and hot tub cleanliness and occasional odors or smoke in corridors. Wi-Fi feedback ranges from good to limited access, and housekeeping or room readiness occasionally falls short. Expect a convenient, budget-friendly stay with useful amenities, tempered by aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a popular draw, though cleanliness and water clarity vary. Several reviews cite worn or unreliable elevators and occasional issues with exterior door locks; parking is easy and lobby coffee is available throughout the day.

Related guest reviews

10

Lynda

24 Jul 2025

·

Stayed 2 nights

The staff was friendly and helpful. The room was comfortable, clean and quiet with a great bed and pillows. The hot tub was nice but the water was cloudy.

10

Zakia

8 Dec 2023

·

I love the comfort inn it’s was nice and clean but I will say do need to clean that pool

10

Gaysa

30 Apr 2023

·

Stayed 2 nights

This was my second time visiting. I enjoy the indoor pool and hot tub. The room was clean and cozy. I enjoy the breakfast they serve each morning. All day access to coffee, tea and hot chocolate. Overall good experience.

8

Lynn

22 Jul 2023

·

Stayed 1 night

Breakfast was a disappointment. Sausage was undercooked. The only fresh fruit was green bananas. Juice tasted bad/bitter. Elevatos were extremely slow and showed some disrepair. The safety rail

2

Paul

11 May 2025

·

Stayed 3 nights

Rooms were not very clean, halls kinda stunk like BO. One of our two rooms the door would not fully close/lock unless slammed very hard. We told the front desk, they said must be warped. They declined to send up maintenance. Then when we left the next time, the doorknob broke off! Took hours to get a replacement room. Door key cards repeatedly needed reset. Pool was nasty looking. They were draining some murky looking water directly into parking lot and storm drain.

10

WILLIAM

6 Sept 2024

·

Stayed 1 night

Check-in-/check out was smooth, staff were polite and friendly. Breakfast was better than expected w/ mini folded omelettes, sausage links and uncrustables, as well your waffle maker. All day coffee in lobby was great to have. Rooms clean, beds were pretty good, slept well. Plenty of self parking, shopping, restaurants, movie theater all close by. Would definitely recommend and stay again.

6

Kelly

13 May 2024

·

Stayed 4 nights

It was fine. A place to sleep. Felt less than clean, and the back entrance didn’t actually lock. Made it easy to get in and out when I was carrying a bunch of bags and I didn’t need to fish out my keycard, but also makes it easy for anyone wants to get in.

10

Jeffrey

30 Sept 2025

·

Stayed 1 night

We certainly had no complaints. Wife loved the pool and hottub. Breakfast was good also.

6

Amy

1 Apr 2025

·

Stayed 3 nights

The room was a great setup and fairly clean but old and not super well maintained. Room got super warm with the thermostat not working. The Jacuzzi only worked half the time and the shower was either off or scorching hot. There was no in between. Elevators were very old with questionable functionality. Pool was very green I think maybe over treated, hair still smells like chlorine 3 showers later. Breakfast was okay, not great but staff working it were very nice. Could be a super nice place to stay with some updates and proper maintenance, but overall was just okay enough to not complain.

10

Jeannine

27 May 2025

·

Stayed 1 night

Pool was well kept up.

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Cleanliness

Many guests find rooms and common areas very clean, with frequent praise for housekeeping. However, multiple reviews report issues such as musty or marijuana odors, mold or mildew in bathrooms or AC, dirty or cloudy hot tubs or pools, and occasional maintenance grime.

Related guest reviews

10

Karen

27 Jul 2025

·

Stayed 1 night

Hotel was clean. Staff was extremely friendly and helpful.

10

John

24 Nov 2025

·

Stayed 2 nights

Great room and amenities. Everything in hotel was clean and very well maintained. Excellent service by staff as well. Would stay again, especially for the reasonable price per night.

10

VALERIE

23 Jun 2025

·

Stayed 1 night

Room was spotless, I'm in the habit of bringing some wipes with me and cleaning off lightswitches, door handles etc. (I just find it easy to get sick while traveling) but it was very obviously unnecessary, as I couldn't find a speck of dust anywhere. The staff was all friendly, location convenient for my needs. The beds were too soft for me, but that's just a personal preference. My one suggestion is that the coffee in the breakfast area needs to be stronger, it literally looked like tea 😀

2

Paul

11 May 2025

·

Stayed 3 nights

Rooms were not very clean, halls kinda stunk like BO. One of our two rooms the door would not fully close/lock unless slammed very hard. We told the front desk, they said must be warped. They declined to send up maintenance. Then when we left the next time, the doorknob broke off! Took hours to get a replacement room. Door key cards repeatedly needed reset. Pool was nasty looking. They were draining some murky looking water directly into parking lot and storm drain.

4

b

11 May 2025

·

Stayed 1 night

Staff was very nice! The shower faucet leaked, then entire hotel had a very odd smell. The carpet in our room was pulled up by bathroom door. There was mold in the shower caulking. The shower drain and sink drain did not drain well at all. The pool was not the cleanest there were rolled up dollar bills on the one table. If we didn't need a place to day we would have defiantly choose another place. In the bedroom things were hardwired out of an outlet and ran up the wall. We did alert the manager of issues during check out.

2

Cameron

11 Sept 2023

·

Stayed 3 nights

Our first room the toilet didn’t flush. We were then moved to a different room that was covered in mold in the air conditioner and the whole room felt wet and it was hard to breath. Then we were moved to a third room that was also full of mold on the air conditioner, wall, desk, and outlets. This room was also damp and hard to breathe. When I told the receptionist there was mold she said I had to decide what room cause she was gonna put people in the rooms we didn’t want. We cut our stay short and found a different hotel.

10

Julie

3 Jan 2024

·

Stayed 1 night

Very clean, friendly staff, nice variety for breakfast, comfy beds, black out curtains. Great value for money!

10

Leah

15 Jun 2025

·

Stayed 2 nights

Check In took two minutes. Desk staff and Housekeepers were very happy and friendly. Smiles and polite chat. Being a former Housekeeping Supervisor, I’m always looking in every crack and crevice for dirt & dust. I found no uncleanliness in the room, halls or common areas. Housekeeping puts incredible effort to keep an entire hotel as clean as this place was.

2

JESSICA

23 Apr 2025

·

Stayed 2 nights

Breakfast was limited, room wasnt clean, mold in toilet room. Shower door fell on me while taking a shower. Pool was filled with suds and foam. Disappointed.

4

Paul

12 Aug 2023

·

Stayed 4 nights

First off it was very convenient for us to stay at this hotel while visiting the Windber Johnstown area. The front desk staff was excellent. I think one person works every shift. The housekeeping and kitchen staff were very nice and kind but the hotel had a smell to it in the hallways and in the rooms, just a very dingy type of smell when the AC was on there was a heavy smell of mildew.

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Rooms

Rooms are generally comfortable and often spacious, with many guests praising beds and suites, though decor and fixtures feel dated in places. Reports mention intermittent A/C or thermostat issues, small bathrooms, noise from other guests, and mixed Wi-Fi experiences (one note of access limits).

Related guest reviews

10

Purnima

7 Jul 2025

·

Stayed 1 night

It was excellent for a night stay when visiting campus. Bed was comfortable- room with two queen beds was spacious.

8

Cory

26 May 2025

·

Stayed 2 nights

The room was nice. The shower was a bit confusing to figure out and I didn’t like the shower head.

10

Mary

6 Aug 2025

·

Stayed 2 nights

We had a king suite room and it was perfect. Would definitely stay here again!

10

Dawn

8 Dec 2024

·

Stayed 2 nights

Clean rooms, comfortable beds, freindly staff, good continental breakfast., good location, microwave and fridge in rooms.

8

Debra

5 Dec 2025

·

Stayed 1 night

The room was decent, breakfast was great and my grandson enjoyed the pool. My only issue was the wifi. You were only allowed so much,maybe about 4-5 hours and that was all.

10

Nola

6 Sept 2024

·

Stayed 1 night

Its just overall a comfortable room.

6

Gregory

13 Sept 2025

·

Stayed 2 nights

It was just Ok. My room's cooling system barely worked. The room smelled like curry. The third floor wreaked of marijuana. I won't stay there again.

10

Jennifer

7 Jul 2024

·

Stayed 2 nights

Room was nice, comfortable and clean

6

Amy

1 Apr 2025

·

Stayed 3 nights

The room was a great setup and fairly clean but old and not super well maintained. Room got super warm with the thermostat not working. The Jacuzzi only worked half the time and the shower was either off or scorching hot. There was no in between. Elevators were very old with questionable functionality. Pool was very green I think maybe over treated, hair still smells like chlorine 3 showers later. Breakfast was okay, not great but staff working it were very nice. Could be a super nice place to stay with some updates and proper maintenance, but overall was just okay enough to not complain.

6

Saundra

4 Sept 2024

·

Stayed 3 nights

The bed in our room was terrible - way too soft. And we had trouble with the key not working.

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check-ins and standout individual service. A few guests experienced rudeness, reservation or responsiveness issues, and slow problem resolution.

Related guest reviews

10

Karen

27 Jul 2025

·

Stayed 1 night

Hotel was clean. Staff was extremely friendly and helpful.

6

Sarah

4 Feb 2025

·

Stayed 1 night

When I arrived the front desk informed me that I had no reservation. Spelled my name 4 times and kept saying no. I go to get my phone out of the car and go back in and all of a sudden he found it. Imagine that!

8

James

26 Dec 2024

·

Stayed 1 night

Very nice and clean room. We were in town for Christmas and we got a phone call at 1:30am from my mother in law and she informed us that she needed to go to the hospital. Long story short is that they admitted her for observation and we didn’t get back to our room until a few hours later so we were running on little sleep so I asked the front desk if we could check out a few hours late and they said absolutely no problem. Thanks so much for that difference maker, I will stay here again!

10

John

24 Nov 2025

·

Stayed 2 nights

Great room and amenities. Everything in hotel was clean and very well maintained. Excellent service by staff as well. Would stay again, especially for the reasonable price per night.

10

Micheal

28 Jun 2024

·

Stayed 2 nights

Staff was super friendly and helpful. Checking in and out was a breeze and they made sure I had all the information upfront. They were also very knowledgeable about the town and all its offerings which made it much easier to find everything I was looking for in Johnstown. Thanks so much and I look forward to staying here again the next time I visit.

10

Shawndelle

8 Jul 2024

·

Stayed 1 night

The young man at the reception desk was extremely helpful and pleasant. Even though there were families with children around the hotel, they were ALL very polite and not loud. I am absolutely going to stay here again and recommend this hotel to friends and family. This last minute booking Rocks!

10

melinda

11 Apr 2025

·

Stayed 1 night

We came in for a week to spend time with family and have a gender reveal for our daughter. We were in the King size suite with our grandkids. Best time ever! Everything about the room, the staff, the breakfast, swimming pool and location was perfect. Joseph at the front desk is absolutely wonderful. I really want to acknowledge his customer service not only to our family but others that I observed as well. When we arrived it was very busy because of a local cheer competition. He not only did his job but was very pleasant as well as helpful. Unfortunately, that has become a rare experience these days. Also, the ladies running the breakfast were great! If we had to pick one thing to suggest is that the broken down truck and toilet in the back parking lot and area outside could use some TLC. We already made reservations for our next trip in June and can't wait! Thank you all for your excellent service.

2

Toccara

20 Nov 2023

·

The front desk little boy that’s working on today Monday Nov 20 2023 between the hours of 1:55p’-2:05pm he is rude. Unprofessional and very nasty. Instead of trying to help the caller he is saying “ what don’t you understand “ “ the manager is at home today”. I asked him if he will take my name and number and have a manager call me back tomorrow when they get in and he told me no he will not do that because I can just call back tomorrow. I told him to write some urgent information down.

4

Kimberly

19 Nov 2023

·

Stayed 1 night

We'll staff was nice but none responsive 2nd floor smelled strongly of weed from the moment we got off the elevator Told the guy at front desk at 8:30pm nothing was done Told him again at 11pm again nothing couldn't sleep because of the smell my 12 year old daughter had such a headache from it she was sick They need to get better control of the problems there Staff was friendly just had no idea how to handle problems Will never stay here again

4

Kelly

27 Oct 2024

·

Stayed 4 nights

The front desk gal met us with no smile and when she asked what she could do for us we obviously said we'd like to check in. (It was after 2 but not 4) She rudely responded, "only if the room is ready". OK! Way to make us feel welcome! And the room was ready. And more no smiling, as if she's working at a towyard, not in the hospitality business. The suite was clean enough but dated and NO VENTILATION. The window didn't open and there's no A/C. We borrowed a fan from family we were visiting because it was so bad. There is security but not sure what his role is because there were partiers outside every night and loud and unruly guests over the weekend until all hours. We'll for sure choose the drive to Hampton next visit.

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Location

Convenient location near shopping, restaurants, and local venues; easy access to Walmart and Hoss’s next door. Suitable for events, sports, and university visits, with some guests noting a feeling of safety.

Related guest reviews

8

Sara

17 Aug 2024

·

Stayed 1 night

Very convenient for our stay. Close to the wedding venue.

10

Nola

25 Apr 2025

·

Stayed 2 nights

There is a shopping center across the road. There is a Hoss steakhouse next door

10

James

28 Sept 2025

·

Stayed 1 night

Felt very safe when I arrived back late at night .

10

Diana

1 Oct 2023

·

Stayed 1 night

Clean, friendly front desk people, convenient location.

10

Nola

4 Sept 2025

·

Stayed 1 night

This is my go to hotel when in Johnstown. Close by restaurant, shopping.

10

WILLIAM

6 Sept 2024

·

Stayed 1 night

Check-in-/check out was smooth, staff were polite and friendly. Breakfast was better than expected w/ mini folded omelettes, sausage links and uncrustables, as well your waffle maker. All day coffee in lobby was great to have. Rooms clean, beds were pretty good, slept well. Plenty of self parking, shopping, restaurants, movie theater all close by. Would definitely recommend and stay again.

10

Janetta

28 Aug 2024

·

Stayed 2 nights

This was a great location. Easy access to restaurants and shopping if you forgot something. Staff were very kind and respectful. Room was clean and quiet. I would stay here again.

10

Merri

7 Aug 2024

·

Stayed 1 night

Great staff. The only issue we had was the bathroom light quit working a couple times. It’s right across the the street from Walmart and lots of places to eat.

10

Josh

18 May 2025

·

Stayed 1 night

Close to everything I needed for the weekend!

10

Jacquelyn

5 May 2024

·

Stayed 1 night

Comfort Inn in Johnstown was a great place to stay. The room was clean, the pool and hot tub were great, and the breakfast was great was well. We travel for sports so the pool and breakfast in the morning is a must for us. I did not catch the lady's name that was working the breakfast area on the morning of our stay, but she was fantastic! There is a Wal-Mart across the street which was great because I forgot to pack my own sneakers, and there is also a Starbucks across the street for morning coffee.

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Dining

Breakfast is frequently praised for variety and hot options, with friendly attendants; several reviews describe it as excellent. Some note shortcomings like undercooked items, weak coffee, limited selection, or TV choice in the dining area.

Related guest reviews

8

Lynn

22 Jul 2023

·

Stayed 1 night

Breakfast was a disappointment. Sausage was undercooked. The only fresh fruit was green bananas. Juice tasted bad/bitter. Elevatos were extremely slow and showed some disrepair. The safety rail

10

VALERIE

23 Jun 2025

·

Stayed 1 night

Room was spotless, I'm in the habit of bringing some wipes with me and cleaning off lightswitches, door handles etc. (I just find it easy to get sick while traveling) but it was very obviously unnecessary, as I couldn't find a speck of dust anywhere. The staff was all friendly, location convenient for my needs. The beds were too soft for me, but that's just a personal preference. My one suggestion is that the coffee in the breakfast area needs to be stronger, it literally looked like tea 😀

10

WILLIAM

6 Sept 2024

·

Stayed 1 night

Check-in-/check out was smooth, staff were polite and friendly. Breakfast was better than expected w/ mini folded omelettes, sausage links and uncrustables, as well your waffle maker. All day coffee in lobby was great to have. Rooms clean, beds were pretty good, slept well. Plenty of self parking, shopping, restaurants, movie theater all close by. Would definitely recommend and stay again.

10

Bryan

14 Apr 2024

·

Stayed 1 night

Anniversary getaway. Jacuzzi suite was fantastic. And kudos to the cleaning staff. The room and more importantly, the jacuzzi were spotless

10

Karinn

28 Jan 2025

·

Stayed 1 night

We stayed here purely for the pool and hot tub per my 5 year old son’s birthday request. It wasn’t busy at all and he had a fun time. The pool and hot tub was very clean and close to our room(which was just an added bonus). The breakfast had so many options and was great. The beds were clean and comfortable. Showers were clean as was the rest of the room! Heat was great and so was the AC to balance the heat if you turned it up too high lol. There is a Hoss’s literally walking distance next door, which is what we did for dinner. Friendly staff as well Wonderful stay. Definitely recommend

8

Debra

5 Dec 2025

·

Stayed 1 night

The room was decent, breakfast was great and my grandson enjoyed the pool. My only issue was the wifi. You were only allowed so much,maybe about 4-5 hours and that was all.

10

Kaitlin

5 Jun 2025

·

Stayed 1 night

Friendly staff, comfy rooms, and a nice breakfast buffet. Everything I needed while in town for a conference!

10

Jeffrey

30 Sept 2025

·

Stayed 1 night

We certainly had no complaints. Wife loved the pool and hottub. Breakfast was good also.

10

Kay-Leigh

12 Jan 2025

·

Stayed 1 night

We booked a suite for my husband’s birthday. The room was spacious and comfortable and everyone we encountered was so friendly. And there were plenty of options at the breakfast.

10

Rhonda

7 Apr 2025

·

Stayed 1 night

We had a great room, very comfortable and clean. Pool and hot tub were clean and nice to relax in - even with kids. Breakfast was excellent with lots of choices and was hot and ready. Staff was friendly and courteous (even though we had to go back to the front desk because a keycard wouldn't open the room).

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Month	Average price
January	US$100
February	US$110
March	US$108
April	US$117
May	US$125
June	US$131
July	US$128
August	US$126
September	US$125
October	US$132
November	US$119
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $228	19 $169
20 $122	21 $122	22 $122	23 $120	24 $117	25 $166	26 $168
27 $107	28 $110	29 $113	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $128	3 $150
4 $121	5 $121	6 $121	7 $121	8 $121	9 $168	10 $158
11 $121	12 $121	13 $121	14 $121	15 $121	16 $143	17 $143
18 $121	19 $121	20 $121	21 $121	22 $121	23 $143	24 $143
25 $120	26 $121	27 $121	28 $121	29 $121	30 $143	31 $143

Comfort Inn & Suites Johnstown - Richland Town Center

Prices for Comfort Inn & Suites Johnstown - Richland Town Center

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Suite, 1 King Bed (1 Room)

Suite, 1 King Bed with Sofa Bed (2 Rooms)

Room, 1 Queen Bed, Accessible

Room, 1 King Bed

Room, 2 Queen Beds, Bathtub

Guest reviews of Comfort Inn & Suites Johnstown - Richland Town Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Johnstown - Richland Town Center

Prices for upcoming dates