Is parking available at the property?

Yes, parking is available on-site. Valet parking is also offered for a fee of MXN 100 per day. Please note that parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately MXN 390 for adults and MXN 180 for children.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a fee of MXN 850 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms. Specific details about bathroom accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Mazatlán's Zona Dorada, within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. It is 0.1 km from Punta Camaron Beach and 4.8 mi (7.8 km) from Olas Altas Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, including a children's pool and an infinity pool. The pool is operational year-round, with specific seasonal availability for the outdoor pool.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Courtyard by Marriott Mazatlan Beach Resort

Average nightly price at Courtyard by Marriott Mazatlan Beach Resort by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$130
March	US$115
April	US$135
May	US$106
June	US$103
July	US$138
August	US$120
September	US$100
October	US$107
November	US$122
December	US$128

What guests think

At Courtyard by Marriott Mazatlan Beach Resort, travellers consistently praise the central beachfront location, sweeping ocean views, and the infinity pool, while feedback is more mixed on service consistency and certain operational details that affect overall convenience.

Rooms are generally comfortable with oceanfront balconies, though some note small layouts, humidity, or noisy air conditioning. Common complaints include slow or understaffed service, delayed room readiness, and repeated requests for basics like towels or toiletries. Beach and pool access require many stairs and close early, loungers or towels can be scarce, and loud banda music or event noise is mentioned. Overall, it suits travelers prioritizing scenery and beach access, provided they're comfortable with occasional service hiccups and ambient noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The infinity pool and beachfront setting are big draws. However, beach and pool access involve many stairs and early closing times, loungers and towels can run short, the kids area and business center were sometimes closed, and staffing feels stretched at busy times.

Related guest reviews

8

Jesus

6 Oct 2025

·

Stayed 1 night

El hotel está nuevo y muy bien atendido. No tiene acceso directo a la playa y hay que bajar unas escaleras bastante empinadas para poder accesar. El acceso lo cierran a las 8 PM, por lo que no se puede estar en la playa después de este horario. La alberca la cierran también a las 9 PM, lo que resulta sorprendente para un hotel de playa. No es un lugar recomendable para disfrutar del mar por los horarios que manejan para acceso a la playa y a la alberca.

10

Jose

11 Sept 2024

·

Stayed 1 night

Todo muy bien, solo que no hay suficientes paraguas en la alberca para sombrear y la sque hay ya están deterioradas.

10

JUAN MANUEL

21 Nov 2025

·

Stayed 3 nights

excelente alberca el bufet cambia diario los platillos

8

Guy

19 Nov 2025

·

Stayed 2 nights

Infinity pool is the highlight of the property Enfrain went above and beyond to get me a shave and haircut.

8

Diana

5 Jun 2025

·

Stayed 3 nights

La alberca está muy bonita y hay un servicio muy amable pero son pocas personas atendiendo así que tardar mucho. No me gustó el acceso a la playa que son muchísimos escalones para llegar

10

Stephen

20 Dec 2024

·

Stayed 5 nights

We’ve been to mazatlan 4 times and the previous three we stayed next door at the Holiday Inn. This property is an upgrade, although the fitness center was somewhat lacking. Loved the room, view, and proximity to the Malecon for walking. This is the Golden Zone, so it’s deemed relatively safe. Lots of Americans and Canadians. Be sure to eat breakfast down the street at Pablo’s!

10

CARLOS

7 May 2024

·

Stayed 3 nights

Nice and clean building just a long way to the beach (stairs)

10

Marcela

25 Nov 2025

·

Stayed 3 nights

Todo excelente lo único un poco incómodo es la bajada a la playa , ya sea por escalera o por rampa , es algo incómodo para algunas personas , si bajas es hacerse a la idea de quedarse ahí buen rato en la playa , y que no olvides bajar todo lo necesario porque estar subiendo y bajando muy dificl por lo menos para nosotros que tenemos problema en nuestras rodillas , lo demás excelente

4

Anarita

25 Nov 2024

·

Stayed 3 nights

No business room working for 5 days After checkout still waiting for my points at BONBOY to be rewarded no staff at the beach neither towels shower in the stairs not working At swimming pool 6 employees staring at you

6

luis suarez

1 Oct 2024

·

Stayed 10 nights

La alberca el agua no está bien tratada y los filtros parece q no funcionan agarre una infección en los oídos y de mis diez días de vacaciones solo disfrute los primeros 5 los demás fue una odisea con mis oídos infectados y los meseros en el restaurante necesitan estar más pendientes de los visitantes y poner más atención en el servicio el bar de la alberca muy bien en especial al bar tender Jesús muy atento y amable el restaurante bien el bar adentro bien recepción bien los empleados de la puerta bien cositas q tienen q arreglar para tener una buena estancia gracias

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Cleanliness

Feedback is mixed: many found rooms and public areas clean, but others reported mold, odors, cockroaches, and occasionally cloudy or poorly maintained pool water. Hallways and some areas were also left uncleaned at times.

Related guest reviews

6

GABRIELA

5 Jan 2026

·

Stayed 3 nights

La limpieza en la habitación y pasillo a la misma era muy pobre. El balcón ningún día lo limpiaron

10

Michelle

28 Jun 2025

·

Stayed 3 nights

todo muy limpio, esta remodelado, buena vista, muy bien la comida, el wifi llega a la playa, agua caliente, sin problemas

10

Rafael

6 Aug 2024

·

Stayed 2 nights

Very clean property with polite and professional staff

8

Irineo S

5 Nov 2025

·

Stayed 4 nights

I saw a couple of cockroaches in the bathroom sink

6

gustavo

1 Aug 2025

·

Stayed 4 nights

I stayed here few times before and loved but it’s sad to see how they don’t enforce deep cleaning on room and bathroom floors nor furniture with damages as a one star hotels. Other than that is a nice and convenient place to stay

10

Jorge

1 Aug 2025

·

Stayed 3 nights

Excelente ubicación y vista inmejorable

8

Carlos A

21 Nov 2024

·

Stayed 3 nights

Check in was easy no issues room was just ok, mold in the shower and around the toilet seat, room wasn’t great it was just ok

10

Baher

27 Nov 2024

·

Stayed 3 nights

The hotel was very good. Rooms were clean & in good condition. Staff were friendly and super helpful. Breakfast was pretty good. The area is walkable - nearby restaurants and souvenir shops. You can also walk to the boardwalk & there are lots of little cars to transport you to nearby areas. We took a taxi to/from the airport. The price was the same as an Uber. The view from the rooms and common spaces is BEAUTIFUL!The pool is heated, which was amazing! But it would be small once the hotel gets full & it honestly could stand to be cleaner. Overall a super relaxing and nice stay.

10

Joany Adilene

26 Sept 2025

·

Stayed 2 nights

I honestly loved the hotel, friendly staff made me feel like home and very clean hotel with a nice view

4

arvydas

6 Jan 2026

·

Stayed 4 nights

Entry doors don't close properly, bathroom doors broken, shower mold in corners, balcony doors don't lock, hallways haven't got cleaned once during 5 days of stay, ignorant staff. Maybe not they fault but still, noise construction next door. Will not stay again, very disappointed.

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Rooms

Guests love the oceanfront views and balconies, but room experiences vary. Some mention small layouts, humidity and noisy A/C, limited soundproofing against beach bands or events, dated or missing furnishings, and occasional Wi-Fi or maintenance problems.

Related guest reviews

8

Jarrett

23 Apr 2025

·

Stayed 6 nights

Like other reviewers will say. The smoke alarm has a very bright LED which blinks all night long. The air conditioning works extremely well, but I wish it dehumidified as well as it cooled, This may not be possible I guess. This property is beautiful and new but it is already starting to show its age(water features in valet, pool tiles, railing to pool. The property seems like it was rushed into business. There should be multiple hooks to hang towels in the bathroom, and by the front door. The deck was great and the chairs were actually pretty comfortable, missing a little coffee table. The buffet was nice to try but i was expecting more “American” options. There were cruise passengers that would come through and overwhelm the staff, annoying for those of us actually staying at the hotel. Our room was cleaned and reset daily, very nice. Lots of shops and restaurants in the immediate vicinity. Pool gets chilly after sun down. Sun deck was great. I don’t know if it was just the time of year but the Sinaloa bands were out in full force. Sometimes there would be four or five bands playing on the beach and they are very loud, this on top of music playing at the adjacent holiday inn and at the pool bar makes for a deafening afternoon most days, but this seems to be the norm in Mazatlan! :)

10

Aida

3 Jan 2025

·

Stayed 4 nights

We loved our stay because the view from the pool and rooms is amazing. The hotel is conveniently located close to everything. Also, the service was good and the common areas decoration is modern, it doesn’t look beat up like many other hotels in Mazatlan. The only bad things are the pillows, super uncomfortable, and the mattress could be better. We enjoyed our stay.

8

Rebeca

19 Mar 2025

·

Stayed 4 nights

El check in y out muy rápido. El servicio perfdcto, la ubicación inigualable. Lo único es que el colchón y almohadas no eran muy cómodas y confortables.

4

MARIA ESTHER

2 May 2025

·

Stayed 3 nights

Crei que el Hotel sería confortable y no fue así. Las habitaciones no tienen bloqueo de ruido. Tuvieron una boda y parecia que estaban en la habitación. Se filtraba también el ruido de la calle.

4

AHUITZ HERNANDEZ

10 Aug 2025

·

Stayed 4 nights

La propiedad no está a la talla de la marca Marriott. Al llegar, encontramos vidrios y suciedad en el piso. La ropa de cama no estaba limpia y el baño siempre estuvo húmedo porque el extractor no funcionaba. Los sellos de silicón que dan a la puerta del balcón estaban botados y con las recientes tormentas, el viento soplaba en forma de silbido muy agudo. Por suerte, este último detalle fue solucionado con rapidez. De los tres elevadores disponibles, uno estuvo fuera de servicio todos los días de mi estadía. Las toallas de playa que ofrecen a los huéspedes son muy pequeñas y por si fuera poco, nos obligaron a consumir $500 pesos de comida seca e insípida para poder usar los camastros. Inaceptable. Para ser un hotel con menos de 5 años de haber sido inaugurado y con el respaldo y prestigio de Marriott, deja mucho que desear.

6

Youjin

15 Jul 2025

·

Stayed 1 night

El ruido es muy fuerte porque el aire acondicionado es extremadamente alojado en la habitación.

10

Isaac

13 Dec 2025

·

Stayed 3 nights

I traveled alone and felt safe the whole time. Beautiful hotel inside and out. Plan on taking the whole family next summer. All rooms are ocean front. Infinity pool.

8

Scott

10 Dec 2025

·

Stayed 7 nights

Our room was always well cleaned, our room was a suite, but was nothing like one. Not a photo on the wall, a weird couch in another room. Disappointing. We had two great patios, but no table to put a drink or anything else. We had to bring in a chair from the inside in order for us to have a table on the patio Overall, great location, great beach. Very few chairs at the beach perhaps eighth in total.

6

Joan

19 Jan 2026

·

Stayed 7 nights

Room was great! Service not good at all. Started with wifi. Front desk person said they would send someone to the room. We stayed 8 nights . On the 7th night my wifi was working. We wanted to sit on beach and have food and drinks . The resturant and hotel next door that has nothing to do with this hotel catered yo us daily . Then one day we almost were told we vould not sit on the chairs in front of our hotel . We had to prove the room we were staying at was ours in which we did. Hotel is in a very nice location and very clean. They need doneone to come in and show them how catering to their clients could make them much more money! The sraff next door looked for us each day

4

arvydas

6 Jan 2026

·

Stayed 4 nights

Entry doors don't close properly, bathroom doors broken, shower mold in corners, balcony doors don't lock, hallways haven't got cleaned once during 5 days of stay, ignorant staff. Maybe not they fault but still, noise construction next door. Will not stay again, very disappointed.

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Service

Staff are frequently described as friendly and helpful. Yet service can be inconsistent, with slow responses, late room readiness, billing or invoicing frustrations, and repeated requests for basics at the pool and in rooms.

Related guest reviews

10

Julisa

18 Nov 2025

·

Stayed 5 nights

Clean room great food awesome staff

6

Analaura

23 Apr 2025

·

Stayed 8 nights

Very bad service they don't have enough people for the amount of customers. Also, towels and chairs at the pool were laking and the areas, including bathrooms were very dirty.

10

Dan

25 Jan 2025

·

Stayed 7 nights

Best location in the Gold Zone. Several restaurants, bars, retail shops, etc. just outside of the entrance. Inexpensive cabs lined up at all times. Close to bus route (taking bus is almost free). Every room is ocean front. Walk in shower with good water pressure. Fast internet, and everything in the room worked perfectly. Super comfortable bed & excellent restaurant. I will definitely stay here again!

2

LUCERO

25 Aug 2025

·

Stayed 1 night

La persona con la que hicimos chek in. Fue una señora gorda de bluson azul. Súper grosera, me azotó hasta las tarjetas de acedo y eso porque primero me dijo que tenían que atenderme en la otra fila quienes primero me habían mandado a la fila donde estaba la señora gorda de cabello negro. Tiene pésima actitud de atención al cliente!. Ojalá pudieran quitarla pues la actitud no solo fue conmigo. Trató igual recibió la persona de atrás de mí!.

10

Luis Alberto

19 Nov 2025

·

Stayed 6 nights

Excellent staff saludo to Moises, Diana and Jose

4

Julio

21 Nov 2025

·

Stayed 5 nights

This might be a Marriott property but definitely not the customer service of a Marriott, unless this is the new normal within the chain. No customer service what so ever from check in to check out, our room was late at check in by an hour no help to take luggage to our room no instructions as to how the elevator system function at the mazatlan properly and you are definitely better off purchasing drinks outside the property because body is manning the bar area at the pool or elsewhere very understaffed property along with an absurd amount of noise from the Banda music that can play well into the night. Beware this is not a Marriott quality property.

10

Donald

7 Dec 2024

·

Stayed 4 nights

It was difficult getting extra towels. They typically only put one bath towel in the bathroom.

8

Karla

28 Jul 2025

·

Stayed 3 nights

Pues es una propiedad bonita pero al respecto sobre el trato empezaron mal al no darnos nuestra habitación en el tiempo indicado y que la limpieza de salte los cuarto

10

Carlos

10 Oct 2024

·

Stayed 5 nights

Once again we choose this location for our 5 night stay, the staff at this hotel are incredible! Bar service inside was awesome Guillermo and Manny mixed up some amazing drinks! The pool service was also fantastic! Our check in was super easy thanks to Lidia and the rest of staff! I would absolutely recommend this place

6

Juan Manuel

10 Jun 2024

·

Stayed 2 nights

Llegamos y más maletas nos las entregaron casi una hora después y no podíamos salir a comer por esperar las maletas y eso que llamamos 3 veces a recepción para pedirlas dijeron que tenían mucho trabajo que servicio al cliente tan pésimo

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Location

Excellent, walkable Golden Zone location with easy beach access and plenty of nearby restaurants, shops, and transport. A few note area noise or street conditions at times.

Related guest reviews

10

Nancy

29 Jul 2025

·

Stayed 4 nights

I like the access to the beach, nice pool, walking distance to lots of places. I would stay here again

8

Brian

4 Nov 2024

·

Stayed 1 night

very nice hotel but it is in a noisy part of mazatlan

10

Dan

25 Jan 2025

·

Stayed 7 nights

Best location in the Gold Zone. Several restaurants, bars, retail shops, etc. just outside of the entrance. Inexpensive cabs lined up at all times. Close to bus route (taking bus is almost free). Every room is ocean front. Walk in shower with good water pressure. Fast internet, and everything in the room worked perfectly. Super comfortable bed & excellent restaurant. I will definitely stay here again!

10

Maricela

23 Dec 2024

·

Stayed 4 nights

Great location and the staff is really nice and attentive. I would definitely come back just on the quality of the staff and their politeness. I would highly recommend this location because everything is walking distance.

10

Xochitl

23 Aug 2025

·

Stayed 1 night

Walking distance to the Golden Zone. Very nice, fairly new hotel with a great view of venado island.

10

Cinthya N

23 Jul 2024

·

Stayed 3 nights

Definitely going back. Everything was close by, and the hotel was clean. The food was top tier breakfast/brunch

10

Jorge

1 Aug 2025

·

Stayed 3 nights

Excelente ubicación y vista inmejorable

10

Stephen

20 Dec 2024

·

Stayed 5 nights

We’ve been to mazatlan 4 times and the previous three we stayed next door at the Holiday Inn. This property is an upgrade, although the fitness center was somewhat lacking. Loved the room, view, and proximity to the Malecon for walking. This is the Golden Zone, so it’s deemed relatively safe. Lots of Americans and Canadians. Be sure to eat breakfast down the street at Pablo’s!

10

Miguel Ángel

15 Jun 2025

·

Stayed 4 nights

Excellent location, with good staff, clean rooms, and good service.

8

Mike

2 Apr 2025

·

Stayed 3 nights

Great location, nice hotel.

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Dining

Breakfast buffet and some dishes are praised, but overall food and drinks are considered pricey with slow service at times. Several reviews mention inconsistent quality, watered-down or weak drinks, and early bar or restaurant closures.

Related guest reviews

6

Neil S

6 Jan 2025

·

Stayed 12 nights

I am going to split my review into two sections (good and bad): Good: 1. Location. Within walking distance to lots of good restaurants and bars. 2. Pool swim up bar staff were excellent. Special shout out to Jesus. 3. Room and beds were very comfortable. Bad: 1. They constantly ran out of pool towels and the towels were small and of very poor quality. 2. Too many people coming into the hotel on day passes and talking all the sun loungers etc. 3. The towels in the rooms were restricted to 2 (one per person). Despite repeated requests we were told "NO". 4. The hotel is rated at 4 stars, but I would probably give it 2.5 at best. 5. The price for drinks and food were very expensive compared to other hotels that I have stayed at in the same area. 6. Bell boy was very slow bringing our luggage to our room after check in. (we waited almost an hour!) 7. If you are looking for a hotel with a more Mexican atmosphere, this hotel is not for you. I named it the "Plastic Palace" ! Would I stay there again? Not likely. There are far better hotels in the locality

6

HUGO

18 Aug 2024

·

Stayed 4 nights

EL SERVICIO DEL RESTAURANTE ES MUY LENTO Y MUY POCAS OPCIONES. EL SERVICIO DE BAR CIERRA MUY TEMPRANO, EN LA PLAYA A LAS 6 Y EN LA ALBERCA A LAS 8 YA NO HAY SERVICIO, TIENE UNO QUE SALIR A COMPRAR SUS BEBIDAS Y YA NO ESTA PADRE, UNO QUIERE ESTAR RELAJADO EN EL HOTEL Y NO SE LOGRA

10

JUAN MANUEL

21 Nov 2025

·

Stayed 3 nights

excelente alberca el bufet cambia diario los platillos

6

Tzitzire

3 Jan 2025

·

Stayed 3 nights

La alberca muy bella con muy buena vista, también las habitaciones. El servicio de alimentos a la habitación terrible. Muy malos, regrese el platillo porque no era como en la descripción era de muy mala calidad y me lo cobraron estuve buscando al supervisor o gerente y nadie dio la cara. Razones por las cuales no regresaría. No tuve agua caliente en la habitación, tenía que estarlo terminando a mantenimiento .

4

CLAUDIA

26 Jun 2025

·

Stayed 3 nights

El hotel increible, es de mis favoritos, solo que esta vez decepciono en la comida, estaba fria y en mal estado

8

Maria

28 Oct 2025

·

Stayed 2 nights

Too much sun, no garden! Breakfast buffet too expensive and food was not that great. Coffee was bad. Very little selection on side dishes. Service needs to improve. Didn’t like the bracelets too wide! We love the view from our balcony.

10

Jorge emilio

5 Aug 2024

·

Stayed 4 nights

Todo Ok, servicio, recepción, toto el area en general, la cercania de playa, alberca, camastros, comidas, todo ok., el desayuno rico, gran variedad y todo fresco. Vale la pena lo que vale el Hotel....por todo lo que ofrece.

10

Donald

7 Nov 2025

·

Stayed 4 nights

Very nice room. But food was very expensive. We NEVER ate at hotel. Suggest you go to nearby local restaurants. Excellent food at reasonable prices

10

Pamela

14 Jun 2025

·

Stayed 3 nights

We loved this hotel! Had a great experience overall. The staff was very friendly, the breakfast buffet was amazing, but the views from the room balcony and/or the infinity pool were spectacular! We will be back

8

Veronica

17 Jun 2024

·

Stayed 6 nights

Booked a Marriott based on prior stays and although the site was beautiful and clean the dining was terrible, took a a long time to get food wait staff disappeared for 15 mins at a time and at each meal (3) something came incorrect based on the menu description. Ie missing items.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $126	16 $135	17 $142
18 $126	19 $115	20 $122	21 $126	22 $128	23 $143	24 $142
25 $127	26 $123	27 $109	28 $109	29 $109	30 $132	31 $133

Su	Mo	Tu	We	Th	Fr	Sa
1 $109	2 $101	3 $101	4 $99	5 $99	6 $137	7 $138
8 $99	9 $99	10 $99	11 $100	12 $99	13 $212	14
15 $100	16 $99	17 $99	18 $99	19 $100	20	21 $180
22 $100	23 $100	24 $99	25 $126	26 $99	27 $227	28 $158
29 $100	30 $99

Courtyard by Marriott Mazatlan Beach Resort

Prices for Courtyard by Marriott Mazatlan Beach Resort

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Suite, 1 Bedroom, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Terrace)

Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

Guest reviews of Courtyard by Marriott Mazatlan Beach Resort

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Mazatlan Beach Resort

Prices for upcoming dates