What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. If planning to arrive after 6:00 PM, it is recommended to contact the property in advance.

What is the location of the property in relation to key landmarks?

The property is located in Mazatlán (Zona Dorada), within a 5-minute drive of The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California. It is 6.3 mi (10.1 km) from Olas Altas Beach and 0.3 mi (0.5 km) from Playa Brujas.

Hotel Kavia Mazatlán - Comfortable Stay in Mexico

Average nightly price at Hotel Kavia Mazatlán by month, last 12 months (USD)
Month	Average price
January	$32
February	$44
March	$39
April	$43
May	$38
June	$43
July	$48
August	$49
September	$35
October	$37
November	$34
December	$47

What guests think

Hotel Kavia Mazatlán earns strong praise for its value and convenient location near the beach, with many guests highlighting clean, comfortable rooms and modern basics that suit short stays and easy access to nearby restaurants, nightlife, and transportation.

Common drawbacks include no on-site parking, no elevator, and no pool. Several reviews also report street noise at night and occasional issues with Wi-Fi or TV service. Service is generally friendly but inconsistent, with some complaints about rude reception, delayed housekeeping, and invoice difficulties. Overall, expect a simple, budget-friendly stay in a handy spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no on-site parking, no elevator, and no pool are repeatedly mentioned. Some guests use the adjacent pharmacy’s lot as a workaround.

Related guest reviews

8

Lorey Guadalupe

Apr 5, 2024

·

Stayed 3 nights

Todo excelente solo le falta elevador y estacionamiento

8

Brianda

Mar 17, 2024

·

Stayed 1 night

Le falta estacionamiento y elevador

10

Gestoría

Jul 24, 2025

·

Stayed 2 nights

Una experiencia inigualable en este hotel el cual no du darían recomendar una excelente calidad precio súper ubicado detalles mínimos como el que no cuenta con estacionamiento ni alberca pero vale cada peso que paga uno por hospedarse en este lugar lo recomiendo ampliamente gracias por la atención y la amabilidad de sus trabajadores en especial de la señorita del turno de la noche

8

Chad

Dec 12, 2024

·

Stayed 1 night

Wonderful hotel for a great price. It’s the best. The towels were a little bit old. It is very basic but clean and nice rooms and great service. There is no parking you have to park next-door by the pharmacy.

8

Arturo

Nov 14, 2025

·

Stayed 2 nights

Lo único malo fue que no tienen elevador todo lo demas perfecto 👌

10

Christian

Aug 25, 2024

·

Stayed 7 nights

The property is located right off the Main Street and you can cross the rd to go to the public entrance to the beach so that’s perfect. The hotel is modern and clean the check in is easy however there’s no elevator and all rooms are upstairs. There’s also no pool. But for the price it’s worth the money. All was good only the receptionist could use a little more customer training they are very dry and not friendly considering it’s a tourist spot and that’s the face of your business I’d have a more welcoming introduction.

10

Carlos Armando

Apr 8, 2024

·

Stayed 1 night

Hotel muy agradable y tiene muchos lugares cerca, incluso la playa. Lo único malo es que no tiene ascensor y no cuenta con estacionamiento, el vehículo se tiene que dejar en la calle

10

Arvin

Oct 9, 2025

·

Stayed 2 nights

Todo excelente, lo único que no ví bien es que no tiene estacionamiento propio, aunque al lado hay una farmacia que dan la oportunidad de usar su estacionamiento.

2

Martin

Jul 14, 2025

·

Stayed 1 night

I didn't stay, no parking facilities They told me to park, in the farmacy parking lot

10

Iván

Nov 10, 2024

·

Stayed 1 night

Todo muy bien en la habitación, el único de talle es que no tiene estacionamiento

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean and well kept, but recurring complaints include stained or unwashed linens, bathroom mold or grime, and housekeeping that occurs only on request.

Related guest reviews

4

Carlos

Sep 4, 2024

·

Stayed 1 night

Sucio

8

Erendy

Apr 21, 2024

·

Stayed 2 nights

La estancia estuvo en general bien, pero hay algunos detalles de limpieza que pueden mejorar, como las esquinas de los baños tienen hongo, la coladera, la llave del agua de la regadera y las lámparas de la cabecera estaban sueltas en la habitación que nos tocó, también había una fuga de agua en el aire acondicionado,durante 2 días que estuvimos allí las escaleras para subir no las barrieron, no hay ascensor, tampoco estacionamiento.

2

oscar

Nov 22, 2025

·

Stayed 1 night

Cama con chinches

8

Ismael

Feb 22, 2024

·

Stayed 2 nights

I have to ask for cleaning service in my room. Because the bathroom wasn't clean.!

10

Edna Lorenia

Nov 18, 2025

·

Stayed 1 night

Habitación muy limpia, facilidad acceso y transporte

10

Juan

Oct 6, 2025

·

Stayed 3 nights

Habitación limpia el personal súper buena onda excelente

6

Ernesto

May 8, 2024

·

Stayed 1 night

Way too noisy, shower was dirty and TV didn’t work

6

Sergio

Aug 20, 2023

·

Stayed 1 night

Ropa de cama sucias. No cambiaron las sabanaa.

10

ruben enrique sanchez

Jan 29, 2025

·

Stayed 1 night

Todo muy limpio y en muy buen estado

10

Rafael

Jul 14, 2025

·

Stayed 2 nights

Muy buena experiencia, limpieza, comodidad

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and comfortable, often modern but on the small side; street-facing rooms can be noisy at night. Several reviews note intermittent Wi-Fi or TV service and occasional maintenance quirks; others praise strong AC.

Related guest reviews

6

FRANCISCO

Aug 20, 2023

·

Stayed 1 night

No hay buen internet, la pantalla no se veia, las paredes se ven en mal estado, esta retirado, demasiado pequeño, a mi parecer el precio no se ajusta con el promedio.

6

Guillermo

May 26, 2025

·

Stayed 2 nights

Desafortunadamente, me toco una habitacion en donde el internet no llegaba o la señal era muy deficiente, tampoco habia servicio de television y me tuvieron que cambiar a otra habitacion en donde el servicio de internet era muy intermitente y tampoco habia servicio de tv.

10

Martin

Apr 7, 2024

·

Stayed 1 night

The room was small, but at such a good price, I should not complain. Staff is helpful.

8

Mark

Apr 7, 2024

·

Stayed 1 night

Our room was clean and well kept. AC worked great and was very convenient for our stay. Room faced the Main Street and was very noisy. Staff was very helpful but the only drawback was the street noise that continued well into the night.

6

Darko

May 23, 2024

·

Stayed 1 night

Mucha luz y ruido en las habitaciones con balcon

6

Ernesto

May 8, 2024

·

Stayed 1 night

Way too noisy, shower was dirty and TV didn’t work

8

Keyla Isabel

May 6, 2025

·

Stayed 1 night

Mucho ruido por las noches, falta poner reglas a los huéspedes

10

ALDAIR

Nov 5, 2024

·

Stayed 6 nights

Todo bien solo que nos dejaron sin internet un día y medio por falla.

8

Arturo

Oct 17, 2024

·

Stayed 1 night

Las habitaciones son un poco pequeñas.

8

Marco

May 18, 2025

·

Stayed 1 night

Desafortunadamente no hubo servicio de cable, internet servicio a medias.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful, with some mentions of early check-in and accommodating staff. However, recurring complaints cite rude or unhelpful front desk, invoice refusals, and housekeeping only when requested.

Related guest reviews

10

Yesenia

Jun 26, 2025

·

Stayed 1 night

Muy amables, me permitieron ingresar un poco antes, pues mi papa esta enfermo. les agradezco muchísimo. los recomiendo

4

Ilich

May 2, 2024

·

Stayed 5 nights

El personal no es servicial no limpiaban la habitación hasta que les decías y las sábanas no las cambiaban. También tenías que andar tras de ellas por una botella de agua.

8

Javier

Oct 23, 2024

·

Stayed 1 night

Solo la recepcionista del check in no fue tan amable más sin embargo es la 3era vez ahí y nunca había tenido mala experiencia

2

Luis Eduardo

Jan 16, 2024

·

Stayed 2 nights

Al hacer el check in e informar que es un viaje de trabajo y se requiere factura, indicaron que la factura la tiene que generar Expedia, ya que fue prepagado. Resulta que Expedia se niega a emitir la factura, lo cual es un delito fiscal en México.

10

rafael

Oct 1, 2024

·

Stayed 1 night

Great staff

2

Josi

Aug 18, 2024

·

Stayed 1 night

Servicio desagradable, lo peor de todo es que ni siquiera pude usar mi habitación por que la recepcionista revendió mi habitación y yo ya tenía la llave, horrible servicio, de mi parte no recomiendo este lugar para quedarse.

2

Samantha

Sep 22, 2025

·

Stayed 2 nights

Se niegan a darme factura

10

Javier

Jul 31, 2025

·

Stayed 1 night

Excelente estancia, la recepción muy amable, muy bien ubicado, habitaciones impecables y muy comodas.

4

Blancka

Jul 28, 2024

·

Stayed 2 nights

La recepcionista de la noche súper grosera, poco accesible, con sus modos feos y ni las buenas noches contestaba! Pésimo servicio de ella y solo por eso no regreso a ese hotel!!

2

Juana Inés C

Feb 17, 2024

·

Stayed 2 nights

NO lo recomiendo, muy caro para el nivel de hotel y tipo de empleados y servicio. Y no me quisieron facturar, quedándome sin poder comprobar mas de 10, que me cobraron x 2 noches, FATAL.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location near the beach, restaurants, bars, and public transport, with many attractions walkable. A few guests felt it was a bit far from the centro/Golden Zone.

Related guest reviews

10

Royce

Feb 4, 2024

·

Stayed 3 nights

This is a great, affordable place to stay. There is a great restaurant and it is walking resistance to many beach areas and bars/restaurants. It isn't really in zona dorada. You have to walk pretty far to those places but it's possible. The hotel staff is great. It's simple but has pretty much everything you need.

10

Bogar

Aug 16, 2024

·

Stayed 7 nights

Property was clean and in a great location

10

William

Oct 26, 2023

·

Stayed 1 night

Everything is within walking distance.

8

Karen

Jan 6, 2025

·

Stayed 3 nights

Muy buen servicio y está en a menos de 5 min de la playa recomendado

10

Jana

Jul 7, 2025

·

Stayed 1 night

Great price! Super clean rooms and lobby, nice shower. The only downside was it’s a little far from the centro and other areas.

10

Liliana

Apr 16, 2024

·

Stayed 3 nights

Muy buena ubicación, segura, tranquila, accesible

8

grupo

Jan 13, 2025

·

Stayed 1 night

Muy bien ubicado, en la mejor zona.

10

Maricruz

Apr 11, 2024

·

Stayed 1 night

Las instalaciones son modernas, todo muy limpio, cama super cómoda y el personal de recepción es amable, me permitieron ingresar a la habitación antes del check in y se agradece. Hay un farmacias Guadalajara a lado, restaurantes cerca, tiendas de souvenirs y el transporte pasa justo enfrente para llegar al malecón y el centro. El único detalle fue que el personal de limpieza nos abrió la puerta minutos de la hora del check out, aún teníamos la televisión prendida y estábamos empacando. Se escuchaba todo el ruido afuera de la habitación, pero pudimos descansar bien.

10

ROY

Nov 22, 2025

·

Stayed 2 nights

The hotel was nice and comfortable. The staff I encountered while staying there were very pleasant and helpful. The restaurant on the first floor has excellent bar b que ribs that seemed to be very popular with other tourists. It was just a short walk to the beach that was amazing. Also close to night clubs and restaurants with live bands that are walking distance.

10

Heliot

Aug 24, 2025

·

Stayed 2 nights

Lugar tranquilo, excelente ubicación

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

Royce

Feb 4, 2024

·

Stayed 3 nights

This is a great, affordable place to stay. There is a great restaurant and it is walking resistance to many beach areas and bars/restaurants. It isn't really in zona dorada. You have to walk pretty far to those places but it's possible. The hotel staff is great. It's simple but has pretty much everything you need.

6

Maria

Mar 5, 2024

·

Stayed 1 night

Muy limpio ya es un hotel Viejo pero está en buen estado podría estar mejor, no hay restaurante y el internet cero

10

Maricruz

Apr 11, 2024

·

Stayed 1 night

Las instalaciones son modernas, todo muy limpio, cama super cómoda y el personal de recepción es amable, me permitieron ingresar a la habitación antes del check in y se agradece. Hay un farmacias Guadalajara a lado, restaurantes cerca, tiendas de souvenirs y el transporte pasa justo enfrente para llegar al malecón y el centro. El único detalle fue que el personal de limpieza nos abrió la puerta minutos de la hora del check out, aún teníamos la televisión prendida y estábamos empacando. Se escuchaba todo el ruido afuera de la habitación, pero pudimos descansar bien.

10

ROY

Nov 22, 2025

·

Stayed 2 nights

The hotel was nice and comfortable. The staff I encountered while staying there were very pleasant and helpful. The restaurant on the first floor has excellent bar b que ribs that seemed to be very popular with other tourists. It was just a short walk to the beach that was amazing. Also close to night clubs and restaurants with live bands that are walking distance.

8

Manuel

Jul 18, 2023

·

Stayed 1 night

Hotel limpio y comodo ubicado cerca de bares, y restaurantes, se duerme bien el único gran ¨pero¨es que pero NO tiene estacionamiento

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $50
18 $31	19 $31	20 $31	21 $31	22 $31	23 $36	24 $38
25 $31	26 $33	27 $30	28 $35	29 $36	30 $52	31 $50

Su	Mo	Tu	We	Th	Fr	Sa
1 $36	2 $36	3 $34	4 $35	5 $35	6 $54	7 $54
8 $34	9 $34	10 $34	11 $34	12 $35	13 $61	14 $60
15 $57	16 $34	17 $34	18 $38	19 $35	20 $51	21 $55
22 $34	23 $38	24 $35	25 $39	26 $35	27 $55	28 $50
29 $38	30 $35

Hotel Kavia Mazatlán

Prices for Hotel Kavia Mazatlán

Monthly average prices

About this property

Location

Room options

Double Room

Standard Room

Standard Double Room

Deluxe Double Room

Guest reviews of Hotel Kavia Mazatlán

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Kavia Mazatlán

Prices for upcoming dates