Garza Blanca Preserve Resort & Spa Puerto Vallarta
$438
/ night
Avg. for September
Prices for Garza Blanca Preserve Resort & Spa Puerto Vallarta
Select dates to see prices and availability
$438
/ night
Avg. for September
Monthly average prices
Nightly prices at Garza Blanca Preserve Resort & Spa Puerto Vallarta average $438 in September, the cheapest month, and $828 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $704 |
| February | $828 |
| March | $807 |
| April | $619 |
| May | $654 |
| June | $600 |
| July | $577 |
| August | $481 |
| September | $438 |
| October | $513 |
| November | $662 |
| December | $765 |
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Sep · $438
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Most expensive: February (~$828)
Cheapest: September (~$438)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this Mediterranean property incl...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Blanca Blue Restaurant, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Location
With a stay at Garza Blanca Preserve Resort & Spa - All Inclusive in Puerto Vallarta (South Zone), you'll be steps from Bay of Banderas and Garza Blanca Beach. This all-inclusive property is 5.3 mi (8.5 km) from Malecon and 4 mi (6.5 km) from Playa de los Muertos.
What's nearby
Bay of Banderas(0.1 miles)
Garza Blanca Beach(0.4 miles)
Playa Palmares(0.5 miles)
Playa Esmerelda(0.7 miles)
Punta Negra Beach(1 miles)
Playa Gemelas(1.9 miles)
Playa Estaca(2.8 miles)
Playa Mismaloya(3.1 miles)
Conchas Chinas Beach(3.1 miles)
Lindomar Beach(3.2 miles)
Vallarta Zoo(3.5 miles)
Olas Altas Street(4 miles)
Playa de los Muertos(4 miles)
Los Muertos Pier(4 miles)
Act ll Entertainment Stages(4.4 miles)
The preferred airport for Garza Blanca Preserve Resort & Spa - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)(12.5 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Location
Km 7.5 Carretera a Barra de Navidad, South Zone, Mismaloya, Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
Bay of Banderas (0.1 miles)
Garza Blanca Beach (0.4 miles)
Playa Palmares (0.5 miles)
Playa Esmerelda (0.7 miles)
Punta Negra Beach (1 miles)
Playa Gemelas (1.9 miles)
Room options
5
Suite Honeymoon
Room details
1 King Bed
Sleeps 2
1322 ft²
BalconyShared AccommodationsAir ConditioningWi-Fi (Free)Private Bathroom
10
2 Bedroom Suite Panoramic
Room details
1 King Bed
and 2 Full Beds
Sleeps 6
3229 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
10
Junior Panoramic Suite
Room details
1 King Bed
Sleeps 2
985 ft²
BalconyShared AccommodationsAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Deluxe, 2 Camas Queen Size
Room details
2 Queen Beds
Sleeps 3
634 ft²
BalconyShared AccommodationsAir ConditioningWi-Fi (Free)Private Bathroom
8
3 Bedroom Suite Panoramic
Room details
2 King Beds
and 2 Queen Beds
Sleeps 8
4214 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
the Grand Penthouse
Room details
3× King Beds
Sleeps 6
5000 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenOutdoor Private Spa TubPrivate Spa Tub
13
Oceanfront Penthouse
Room details
3× King Beds
Sleeps 8
3700 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenOutdoor Private Spa TubPrivate Spa Tub
9
One Bedroom Suite
Room details
1 King Bed
and 1 Full Bed
Sleeps 4
1550 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
6
3 Bedroom Suite Ocean Front
Room details
2 King Beds
and 2 Queen Beds
Sleeps 8
4327 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
5
Deluxe, 1 Cama King Size
Room details
1 King Bed
Sleeps 2
635 ft²
BalconyShared AccommodationsAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Garza Blanca Preserve Resort & Spa Puerto Vallarta
9
Superb
Based on 796 verified reviews
Who stays here?
Business
1%
Couple
54%
Family
31%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Garza Blanca Preserve Resort & Spa - All Inclusive, travelers praise the stunning ocean-and-jungle setting, spacious view-forward rooms, attentive staff, and strong dining, while noting recurring drawbacks like construction noise, timeshare pressure, and an all‑inclusive plan with notable exclusions.
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What guests think
At Garza Blanca Preserve Resort & Spa - All Inclusive, travelers praise the stunning ocean-and-jungle setting, spacious view-forward rooms, attentive staff, and strong dining, while noting recurring drawbacks like construction noise, timeshare pressure, and an all‑inclusive plan with notable exclusions.
Guests love the infinity pools, scenic hikes and water activities, but the hillside layout means frequent trolley rides and some find the small, rocky beach less appealing. Service is widely described as warm and attentive, though some report slow or confusing check‑in, room changes or downgrades, and occasional room service or housekeeping misses. Evenings are generally quiet with limited entertainment, and dinner reservations can book up quickly. Expect a beautiful, relaxed stay with excellent food and service, but plan around logistics, reservations, and policy nuances.
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AI-generated summary based on recent guest reviews
Facilities
Beautiful grounds and infinity pools stand out, with on-site activities like kayaking, hikes and yoga. Common drawbacks include a spread‑out hillside layout requiring trolley rides, a small rocky beach, occasional construction noise, and periodic shortages of pool chairs or towels.
Related guest reviews
10
Shokry
Aug 9, 2025
·
Stayed 5 nights
Great resort. The service is exceptional. Every person wants to do anything and everything to make your stay enjoyable, easy, and safe. They are focused on your comfort and always wanting to please. The heated infinity pools are amazing. The beach does have rocks so get swim shoes. Only two restaurants allow kids but they have kids club so parents can enjoy dinner at the other restaurants. Amazing experience. Highly recommend
Great resort. The service is exceptional. Every person wants to do anything and everything to make your stay enjoyable, easy, and safe. They are focused on your comfort and always wanting to please. The heated infinity pools are amazing. The beach does have rocks so get swim shoes. Only two restaurants allow kids but they have kids club so parents can enjoy dinner at the other restaurants. Amazing experience. Highly recommend
10
Kathy
Jun 14, 2025
·
Stayed 6 nights
The gardens around this property are phenomenal.the food is excellent and the service amazing. We enjoyed water aerobics, a salsa dance class, kayaking, and snorkeling, as well as a food preparation class. The one thing that was a challenge was they were doing construction right near our room. The hotel compensated us a bit for the noise, but it did not make for a relaxing stay if you wanted to be in your room or on the deck during the day, The tennis courts and basketball area was near the construction area and was not being kept up well. Overall, the hotel was very pleasant.
The gardens around this property are phenomenal.the food is excellent and the service amazing. We enjoyed water aerobics, a salsa dance class, kayaking, and snorkeling, as well as a food preparation class. The one thing that was a challenge was they were doing construction right near our room. The hotel compensated us a bit for the noise, but it did not make for a relaxing stay if you wanted to be in your room or on the deck during the day, The tennis courts and basketball area was near the construction area and was not being kept up well. Overall, the hotel was very pleasant.
6
Ramin
Sep 1, 2025
·
Stayed 3 nights
The place is a nice hotel but it's only good for honeymooners or seniors. it's very quiet nothing fun is going on, no music, no entertainment, after the dark there is no lights around the pool area everything is dark the only thing you can do is eat and go to bed if you don't want to go to the city. Food quality is very good but the restaurants are not very attractive or have any kind of music or entertainment. The craziest part was that even though we paid for all inclusive and we checked in after 6:00 p.m.after 11:30 which was their check out time they didn't let us eat or drink and told us we have to pay. I have a stayrd in so many all inclusive hotels and they always let you eat after you check out and let you stay there until you catch your flight. There is no bar in the pool and you just have to order everything. What I love about all inclusive is the buffet style restaurants but this hotel doesn't have any buffet style, you either have to be dressed up and dine in at the restaurant or order in room service or at the pool service. Each building has one restaurant only and you have to use the shuttle to go to the other restaurants of the hotel.
The place is a nice hotel but it's only good for honeymooners or seniors. it's very quiet nothing fun is going on, no music, no entertainment, after the dark there is no lights around the pool area everything is dark the only thing you can do is eat and go to bed if you don't want to go to the city. Food quality is very good but the restaurants are not very attractive or have any kind of music or entertainment. The craziest part was that even though we paid for all inclusive and we checked in after 6:00 p.m.after 11:30 which was their check out time they didn't let us eat or drink and told us we have to pay. I have a stayrd in so many all inclusive hotels and they always let you eat after you check out and let you stay there until you catch your flight. There is no bar in the pool and you just have to order everything. What I love about all inclusive is the buffet style restaurants but this hotel doesn't have any buffet style, you either have to be dressed up and dine in at the restaurant or order in room service or at the pool service. Each building has one restaurant only and you have to use the shuttle to go to the other restaurants of the hotel.
10
John
Nov 19, 2025
·
Stayed 2 nights
I did not expect the resort to be so large. Multiple great restaurants, spacious rooms and beautiful private beach access.
I did not expect the resort to be so large. Multiple great restaurants, spacious rooms and beautiful private beach access.
10
Rachel
Oct 23, 2025
·
Stayed 4 nights
Although the construction at the beach Monday through Friday is a bit noisy, there’s nothing the hotel can really do about that. The facilities are beautiful, food is pretty stellar for an all-inclusive resort, and the staff were friendly. Only note is the housekeeping forgot to give us stuff more days, and our room service missed things too.
Although the construction at the beach Monday through Friday is a bit noisy, there’s nothing the hotel can really do about that. The facilities are beautiful, food is pretty stellar for an all-inclusive resort, and the staff were friendly. Only note is the housekeeping forgot to give us stuff more days, and our room service missed things too.
8
Oxana
Apr 6, 2024
·
Stayed 5 nights
We liked our spacious room with ocean views, food overall, staff was always super helpful, service at dining restaurants, some of the activities were great: kayaking, yoga and hiking. We didnt like the trolley transportation, limited breakfast buffet, dinining reservation system, swimming area on the beach is very small, not enough chairs at the main pool.
We liked our spacious room with ocean views, food overall, staff was always super helpful, service at dining restaurants, some of the activities were great: kayaking, yoga and hiking. We didnt like the trolley transportation, limited breakfast buffet, dinining reservation system, swimming area on the beach is very small, not enough chairs at the main pool.
8
rachel
Mar 11, 2024
·
Stayed 4 nights
Property is beautiful as always. And the rooms views and staff are amazing. It is growing a little too quickly for its staff so there was no pool chairs at both pools. Two days where the towels ran out. Long waits for the trolleys.
Property is beautiful as always. And the rooms views and staff are amazing. It is growing a little too quickly for its staff so there was no pool chairs at both pools. Two days where the towels ran out. Long waits for the trolleys.
10
Ethel
Sep 17, 2025
·
Stayed 4 nights
Overall good condition. Clean rooms with ocean view. There are 5 restaurants to select and food is good as well. It's a pity that construction is going on and is quite noisy.
Overall good condition. Clean rooms with ocean view. There are 5 restaurants to select and food is good as well. It's a pity that construction is going on and is quite noisy.
8
elham
Jan 16, 2025
·
Stayed 4 nights
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
10
Anna
Mar 2, 2024
·
Stayed 7 nights
Pros: Stunning resort. Infinity pools were beautiful and overlooked the ocean. Rooms were spacious, clean and beautifully designed. Every room at this resort has an ocean view. You do not get that at other resorts. The food was spectacular! Every restaurant was fine dining. No buffet options for dinner or lunch. Many different restaurants to choose from. Would go back just for the food. Spa was beautiful with a rooftop view of the ocean and mountains. Best massage I have had! Staff were very kind and approachable. Cons: If you are a beach person, this resort is not for you. But in my opinion, the infinity pools make up for it. The beach was small and very rocky. The ocean waves were too strong to swim, even though we were on a cove. They have lounge chairs set up on the beach, but we didn’t use them. If you want to book spa services, book them when you are there. We booked ahead of time and paid more money and could not get a refund. They have spa deals once you get there. Not a lot of entertainment and no music by the pools. We brought our portable speaker to the pool and we had many people thank us for the music. Adult only pool area is only for people who stay at Musai, even though it is part of Garza Blanca resort. Would have been nice to enjoy the Musai roof top pool as the views were amazing! Overall we had a wonderful time at this resort and I would go back in a heart beat. The food, service, facilities and views were outstanding!
Pros: Stunning resort. Infinity pools were beautiful and overlooked the ocean. Rooms were spacious, clean and beautifully designed. Every room at this resort has an ocean view. You do not get that at other resorts. The food was spectacular! Every restaurant was fine dining. No buffet options for dinner or lunch. Many different restaurants to choose from. Would go back just for the food. Spa was beautiful with a rooftop view of the ocean and mountains. Best massage I have had! Staff were very kind and approachable. Cons: If you are a beach person, this resort is not for you. But in my opinion, the infinity pools make up for it. The beach was small and very rocky. The ocean waves were too strong to swim, even though we were on a cove. They have lounge chairs set up on the beach, but we didn’t use them. If you want to book spa services, book them when you are there. We booked ahead of time and paid more money and could not get a refund. They have spa deals once you get there. Not a lot of entertainment and no music by the pools. We brought our portable speaker to the pool and we had many people thank us for the music. Adult only pool area is only for people who stay at Musai, even though it is part of Garza Blanca resort. Would have been nice to enjoy the Musai roof top pool as the views were amazing! Overall we had a wonderful time at this resort and I would go back in a heart beat. The food, service, facilities and views were outstanding!
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe the property and rooms as very clean or spotless. A few report lapses such as poorly cleaned showers, ants, or murky pool water, plus occasional housekeeping misses.
Related guest reviews
6
Brooklynn
Mar 4, 2025
·
Stayed 3 nights
My son was the only one of the kids club. The room service food was absolutely horrible. The Deadpool lock on our door was broke. They tried fixing it but it still wasn't working properly and my wife couldn't even open or close the deadlock. The showers do not get cleaned very well and the handicap handle in one of the showers had disconnected from the tile set bolt. Property around the resort is amazing. Some of the staff was great some of them were ignoring us. Spa imagine massages were way over priced. The room maintenance needs to be much better. We ordered room service but I would not even eat it It was that terrible. The breakfast restaurant was good but just average nothing 5 star. Paying $600 for a couples massage that was not even great is what really ruined my stay. The kids club the ladies were amazing but my son was the only one there all 3 days. Bonnie was amazing, our concierge lady. The nature preserve and the gardens next door are absolutely beautiful. I just feel it's overpriced and under maintained.
My son was the only one of the kids club. The room service food was absolutely horrible. The Deadpool lock on our door was broke. They tried fixing it but it still wasn't working properly and my wife couldn't even open or close the deadlock. The showers do not get cleaned very well and the handicap handle in one of the showers had disconnected from the tile set bolt. Property around the resort is amazing. Some of the staff was great some of them were ignoring us. Spa imagine massages were way over priced. The room maintenance needs to be much better. We ordered room service but I would not even eat it It was that terrible. The breakfast restaurant was good but just average nothing 5 star. Paying $600 for a couples massage that was not even great is what really ruined my stay. The kids club the ladies were amazing but my son was the only one there all 3 days. Bonnie was amazing, our concierge lady. The nature preserve and the gardens next door are absolutely beautiful. I just feel it's overpriced and under maintained.
10
Zhenya
Jul 19, 2025
·
Stayed 6 nights
We had an amazing vacation and are extremely satisfied with our stay! The hotel was excellent, featuring very attentive and responsive staff. The rooms and the entire property were impeccably clean, which added greatly to our comfort. We also really enjoyed the variety of options available in the restaurants. Our kids were thrilled with the experience as well. If we could suggest one thing to improve, it would be to add a bit more children's activities to keep the little ones engaged. Overall, everything was fantastic, and we will definitely be coming back!
We had an amazing vacation and are extremely satisfied with our stay! The hotel was excellent, featuring very attentive and responsive staff. The rooms and the entire property were impeccably clean, which added greatly to our comfort. We also really enjoyed the variety of options available in the restaurants. Our kids were thrilled with the experience as well. If we could suggest one thing to improve, it would be to add a bit more children's activities to keep the little ones engaged. Overall, everything was fantastic, and we will definitely be coming back!
10
Gaetan
Nov 7, 2025
·
Stayed 3 nights
Clean room, friendly, attentive staff, 10/10 service
Clean room, friendly, attentive staff, 10/10 service
10
Nipuna
Feb 5, 2025
·
Stayed 2 nights
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
10
Christopher
Nov 21, 2023
·
Our room was very nice and overlooked the water which was so relaxing. Unfortunately there were a few ants in our bathroom sink. However, overall we thoroughly enjoyed our stay.
Our room was very nice and overlooked the water which was so relaxing. Unfortunately there were a few ants in our bathroom sink. However, overall we thoroughly enjoyed our stay.
10
Rachel
Oct 23, 2025
·
Stayed 4 nights
Although the construction at the beach Monday through Friday is a bit noisy, there’s nothing the hotel can really do about that. The facilities are beautiful, food is pretty stellar for an all-inclusive resort, and the staff were friendly. Only note is the housekeeping forgot to give us stuff more days, and our room service missed things too.
Although the construction at the beach Monday through Friday is a bit noisy, there’s nothing the hotel can really do about that. The facilities are beautiful, food is pretty stellar for an all-inclusive resort, and the staff were friendly. Only note is the housekeeping forgot to give us stuff more days, and our room service missed things too.
6
Arthur
Dec 11, 2024
·
Stayed 3 nights
The property felt safe, but the shops available weren’t very impressive. Its distance from town made it a place where you’d mostly want to stay at the hotel. While the food was delicious, there could have been more options given how far town was. For the price, the cleanliness was disappointing. However, the staff were very nice and friendly.
The property felt safe, but the shops available weren’t very impressive. Its distance from town made it a place where you’d mostly want to stay at the hotel. While the food was delicious, there could have been more options given how far town was. For the price, the cleanliness was disappointing. However, the staff were very nice and friendly.
10
Anthony
Nov 26, 2025
·
Stayed 4 nights
Clean
Clean
8
Varand
Mar 29, 2024
·
Stayed 5 nights
The food was average No upgrade was available They pool water was so dirty We came back with oink eye and skin rash The shuttle situation was so annoying specially with kids Kids club was no bueno either !!
The food was average No upgrade was available They pool water was so dirty We came back with oink eye and skin rash The shuttle situation was so annoying specially with kids Kids club was no bueno either !!
10
Mark
Mar 4, 2024
·
Stayed 3 nights
clean, good service and great room.
clean, good service and great room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with striking ocean views and many suites impress. However, several guests report not receiving the room or view booked, thin walls or noise, and sporadic maintenance or A/C issues.
Related guest reviews
10
Moises
Sep 5, 2025
·
Stayed 5 nights
Very spacious and great service!
Very spacious and great service!
10
Nana
Apr 1, 2025
·
Stayed 5 nights
Suites were amazing and spacious. Lovely walking area in the garden. Best food ever!
Suites were amazing and spacious. Lovely walking area in the garden. Best food ever!
6
Kendall
Jun 22, 2024
·
Stayed 5 nights
My wife and I stayed 5 nights. The property was beautiful, and the staff were awesome!! There were a few negatives during our stay. - There were never any pool towels. Once they were out that was it. we used our room towels everyday. - The hot tubs were always full of kids. - our room had no view, even though it was advertised as a panoramic ocean view room. - The walls are paper thin. We could hear every word coming from the next room. - The beach was extremely rocky. We had a great time but for the price I expected more.
My wife and I stayed 5 nights. The property was beautiful, and the staff were awesome!! There were a few negatives during our stay. - There were never any pool towels. Once they were out that was it. we used our room towels everyday. - The hot tubs were always full of kids. - our room had no view, even though it was advertised as a panoramic ocean view room. - The walls are paper thin. We could hear every word coming from the next room. - The beach was extremely rocky. We had a great time but for the price I expected more.
8
Adam
Mar 28, 2025
·
Stayed 4 nights
Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
10
sean
Mar 31, 2024
·
Stayed 3 nights
The staff was amazing. The room was beyond our expectation. Loved everything about this hotel besides the trolley that takes you to the main lobby
The staff was amazing. The room was beyond our expectation. Loved everything about this hotel besides the trolley that takes you to the main lobby
10
John
Nov 19, 2025
·
Stayed 2 nights
I did not expect the resort to be so large. Multiple great restaurants, spacious rooms and beautiful private beach access.
I did not expect the resort to be so large. Multiple great restaurants, spacious rooms and beautiful private beach access.
6
Leticia
Jun 20, 2025
·
Stayed 6 nights
At check in the young lady who helped us indicted we would be upgraded to a two bedroom suite. She said this was being done because we were Expedia VIP members. We were excited about the upgrade until we received our room and the exterior of the room was surrounded by vegetation. We had absolutely no view of the ocean. What we were not told was that we would lose the ocean front view we had reserved. Once we spoke to the same individual who assisted us and explained the situation she attempted to tell me that even though you reserve and pay for an ocean front view that doesn’t guarantee you will get one. She was not nice nor accommodating until we asked to speak to two other individuals in charge. The entire situation could have been handled differently. It set an awful start to our long awaited vacation and wasted time. It was disappointing.
At check in the young lady who helped us indicted we would be upgraded to a two bedroom suite. She said this was being done because we were Expedia VIP members. We were excited about the upgrade until we received our room and the exterior of the room was surrounded by vegetation. We had absolutely no view of the ocean. What we were not told was that we would lose the ocean front view we had reserved. Once we spoke to the same individual who assisted us and explained the situation she attempted to tell me that even though you reserve and pay for an ocean front view that doesn’t guarantee you will get one. She was not nice nor accommodating until we asked to speak to two other individuals in charge. The entire situation could have been handled differently. It set an awful start to our long awaited vacation and wasted time. It was disappointing.
2
Juan
Nov 29, 2025
·
Stayed 5 nights
My 2 bedroom 3 bath suite wasn’t available upon arrival, arrived on a Sunday wasn’t available until Tuesday after 4pm. They are not a kid friendly resort even though they say they are. Out of 4-5 restaurants only 2 allow children. Hotel can’t accommodate big parties over 8. Stayed for 5 nights had ongoing maintenance issues through out the stay AC problems. Our family is a group of 18 we travel every year for thanksgiving week, we made reservations at one of their restaurants for a thanksgiving dinner, we show up they don’t have us reserved for thanksgiving plates and can only offer “12” plates. This whole resort hotel is a s#>€% show. The 1 star is for the staff because of what their misleading management makes them go through.
My 2 bedroom 3 bath suite wasn’t available upon arrival, arrived on a Sunday wasn’t available until Tuesday after 4pm. They are not a kid friendly resort even though they say they are. Out of 4-5 restaurants only 2 allow children. Hotel can’t accommodate big parties over 8. Stayed for 5 nights had ongoing maintenance issues through out the stay AC problems. Our family is a group of 18 we travel every year for thanksgiving week, we made reservations at one of their restaurants for a thanksgiving dinner, we show up they don’t have us reserved for thanksgiving plates and can only offer “12” plates. This whole resort hotel is a s#>€% show. The 1 star is for the staff because of what their misleading management makes them go through.
10
Ethel
Sep 17, 2025
·
Stayed 4 nights
Overall good condition. Clean rooms with ocean view. There are 5 restaurants to select and food is good as well. It's a pity that construction is going on and is quite noisy.
Overall good condition. Clean rooms with ocean view. There are 5 restaurants to select and food is good as well. It's a pity that construction is going on and is quite noisy.
10
David
Oct 6, 2025
·
Stayed 5 nights
The room had an incredible view of the ocean and the surrounding area. The food was also excellent!
The room had an incredible view of the ocean and the surrounding area. The food was also excellent!
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as warm, attentive and accommodating across pools and restaurants. Still, recurring complaints cite slow or confusing check‑in, aggressive timeshare pitches, inconsistent concierge/front desk responses, and occasional room service delays or billing/gratuity frustrations.
Related guest reviews
4
Remi D
Apr 28, 2024
·
My spouse and I recently stayed at Garza Blanca in Puerto Vallarta for the third time. Unfortunately, it will also be our last. Here's why: 1. Aggressive Sales Tactics: Vendors pressured us to purchase property, despite our desire to relax. 2. All-Inclusive Offer: Employees solicited tips, despite all-inclusive amenities. Including gratuities in the reservation fee would significantly enhance the customer experience for guests and benefit the staff. 3. Unauthorized Charges: Charged $200 for a restaurant we didn't visit; promised refund never issued. Our request to speak with a manager was met with unprofessionalism, Garza Blanca no longer meets the standards we expected. We won't recommend it.
My spouse and I recently stayed at Garza Blanca in Puerto Vallarta for the third time. Unfortunately, it will also be our last. Here's why: 1. Aggressive Sales Tactics: Vendors pressured us to purchase property, despite our desire to relax. 2. All-Inclusive Offer: Employees solicited tips, despite all-inclusive amenities. Including gratuities in the reservation fee would significantly enhance the customer experience for guests and benefit the staff. 3. Unauthorized Charges: Charged $200 for a restaurant we didn't visit; promised refund never issued. Our request to speak with a manager was met with unprofessionalism, Garza Blanca no longer meets the standards we expected. We won't recommend it.
10
Gaetan
Nov 7, 2025
·
Stayed 3 nights
Clean room, friendly, attentive staff, 10/10 service
Clean room, friendly, attentive staff, 10/10 service
10
Peter
Aug 7, 2025
·
Stayed 4 nights
Staff members were amazing. Our original concierge never made the dinner reservations. We got it straight after following up with another staff member. Highly recommend the all inclusive package Would stay here again 👍
Staff members were amazing. Our original concierge never made the dinner reservations. We got it straight after following up with another staff member. Highly recommend the all inclusive package Would stay here again 👍
10
Souzan
Oct 30, 2025
·
Stayed 4 nights
Great staff. Beautiful service. Highly recommend Will come again soon Thank you
Great staff. Beautiful service. Highly recommend Will come again soon Thank you
2
Lyubov
Aug 27, 2025
·
Stayed 6 nights
We are Expedia Gold Members and have stayed at this property multiple times, but this visit was extremely disappointing. We came to celebrate my husband's birthday and had informed the hotel in advance about this special occasion. Despite receiving several welcome emails, there was absolutely no acknowledgment of the celebration in our room. At check-in, we were entitled to a complimentary upgrade if available. The supervisor, Nicole, and front desk staff, Susanna, refused to honor this benefit, even though a honeymoon room was available at the time. Their response was cold and dismissive, simply telling us we would have to pay if we wanted the upgrade. There was no effort to accommodate us, no attempt to make us feel valued, and no gesture of hospitality — even though this was our fifth stay at this property. The lack of professionalism and indifference shown by the staff ruined what was supposed to be a memorable celebration. Sadly, we left feeling unwelcome and unappreciated. For loyal guests and Expedia Gold Members, this treatment is unacceptable. We are looking forward to staying at your hotel again. For our upcoming visit, we would prefer to be assisted at check-in by different staff members than last time, as we want to ensure the warm and professional experience we know your hotel is known for. While check-in could have been smoother, we were impressed by so many other aspects of the hotel. The restaurant and service staff were exceptional—warm, professional.
We are Expedia Gold Members and have stayed at this property multiple times, but this visit was extremely disappointing. We came to celebrate my husband's birthday and had informed the hotel in advance about this special occasion. Despite receiving several welcome emails, there was absolutely no acknowledgment of the celebration in our room. At check-in, we were entitled to a complimentary upgrade if available. The supervisor, Nicole, and front desk staff, Susanna, refused to honor this benefit, even though a honeymoon room was available at the time. Their response was cold and dismissive, simply telling us we would have to pay if we wanted the upgrade. There was no effort to accommodate us, no attempt to make us feel valued, and no gesture of hospitality — even though this was our fifth stay at this property. The lack of professionalism and indifference shown by the staff ruined what was supposed to be a memorable celebration. Sadly, we left feeling unwelcome and unappreciated. For loyal guests and Expedia Gold Members, this treatment is unacceptable. We are looking forward to staying at your hotel again. For our upcoming visit, we would prefer to be assisted at check-in by different staff members than last time, as we want to ensure the warm and professional experience we know your hotel is known for. While check-in could have been smoother, we were impressed by so many other aspects of the hotel. The restaurant and service staff were exceptional—warm, professional.
8
fatim
Nov 29, 2024
·
Stayed 4 nights
Great resort but definitely short staffed. Check in was a nightmare with rooms canceled due to a computer issue. We were part of a wedding party of 150 guests so this was a huge deal for many of us. Room service world quote 30 minutes for delivery and on one occasion took an hour and a half! I’d prefer a true time so I can decide if I want to order or not. The staff tried their best but were handicapped due to hotels lack of staffing.
Great resort but definitely short staffed. Check in was a nightmare with rooms canceled due to a computer issue. We were part of a wedding party of 150 guests so this was a huge deal for many of us. Room service world quote 30 minutes for delivery and on one occasion took an hour and a half! I’d prefer a true time so I can decide if I want to order or not. The staff tried their best but were handicapped due to hotels lack of staffing.
2
Carlton
Jun 9, 2025
·
Stayed 3 nights
terrible experience. one of the worst customer service experiences i have ever experienced from a hotel. do not book with then they do not respond to customer requests and are impossible to reach reservations
terrible experience. one of the worst customer service experiences i have ever experienced from a hotel. do not book with then they do not respond to customer requests and are impossible to reach reservations
8
Jamie
Nov 23, 2025
·
Stayed 7 nights
Good resort with attentive, great service and amenities.
Good resort with attentive, great service and amenities.
6
Deepak
Oct 14, 2025
·
Stayed 7 nights
The staff are incredible. I did not appreciate that not only was it a mix of all inclusive and non all inclusive, the all inclusive package had restrictions. For example, in the one bedroom suite had bottles labeled not included in all inclusive. Additionally, there were meal items not available without extra. Btw the micro aggressive means to get you to go to their timeshare pitch is annoying. They jack up massage prices and give you a discount if you go to the pitch. The joy of an all inclusive is that I don’t need to worry about such matters. As such, I have been to a fair number of all inclusive resorts - this experience is towards the bottom.
The staff are incredible. I did not appreciate that not only was it a mix of all inclusive and non all inclusive, the all inclusive package had restrictions. For example, in the one bedroom suite had bottles labeled not included in all inclusive. Additionally, there were meal items not available without extra. Btw the micro aggressive means to get you to go to their timeshare pitch is annoying. They jack up massage prices and give you a discount if you go to the pitch. The joy of an all inclusive is that I don’t need to worry about such matters. As such, I have been to a fair number of all inclusive resorts - this experience is towards the bottom.
8
Robert
Jul 26, 2025
·
Stayed 6 nights
The property is very nice and we had a really good time. My only complaint is that at the end of each meal they would have a device they would scan your wrist band and make you fill out a gratuity form. This is the first time I’ve experienced this at any all inclusive resort. Sometimes it would take a while for the server to get back to you so you can scan out. We didn’t realize this was a must do and one time the guy ran all the way out of to the front and stopped us from getting in the trolly to scan our wrist band. The wrist band scanning really left a bad taste in our mouth to the point I probably wouldn’t return to this resort.
The property is very nice and we had a really good time. My only complaint is that at the end of each meal they would have a device they would scan your wrist band and make you fill out a gratuity form. This is the first time I’ve experienced this at any all inclusive resort. Sometimes it would take a while for the server to get back to you so you can scan out. We didn’t realize this was a must do and one time the guy ran all the way out of to the front and stopped us from getting in the trolly to scan our wrist band. The wrist band scanning really left a bad taste in our mouth to the point I probably wouldn’t return to this resort.
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AI-generated summary based on recent guest reviews
Location
Set in a scenic nature preserve with sweeping ocean and jungle views, and convenient for Los Arcos activities. It’s a bit removed from town and some areas face road or construction noise.
Related guest reviews
8
Armando
Oct 16, 2023
·
Stayed 4 nights
This property is unique because it is located on a mountain surround by trees
This property is unique because it is located on a mountain surround by trees
10
Kevin Lee
Sep 14, 2025
·
Stayed 3 nights
Great location and installation
Great location and installation
10
Nipuna
Feb 5, 2025
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Stayed 2 nights
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
10
John
Apr 2, 2024
·
Stayed 4 nights
Everything about this property was beautiful. It is off the beaten path a bit, which is great if that is what you are looking for.
Everything about this property was beautiful. It is off the beaten path a bit, which is great if that is what you are looking for.
10
Darrell Robert
Mar 28, 2025
·
Stayed 5 nights
Beautiful property, great resort for snorkeling, kayaking and paddle boarding near protected Los Arcos. Perfect distance for Zip Lining excursions. Cuisine at property was amazing, but my only critique is make reservations prior to vacation if traveling with children so your dinner plans are not 8pm-9pm.
Beautiful property, great resort for snorkeling, kayaking and paddle boarding near protected Los Arcos. Perfect distance for Zip Lining excursions. Cuisine at property was amazing, but my only critique is make reservations prior to vacation if traveling with children so your dinner plans are not 8pm-9pm.
8
Bon
Aug 25, 2025
·
Stayed 5 nights
Under the construction, sleepless night due to noisy road
Under the construction, sleepless night due to noisy road
10
Andrew
Sep 14, 2023
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Stayed 7 nights
Amazing property/area Little bit of a drive/taxi into town But really no need to go into town unless you want to see the flea market, Staff and amenities are amazing Have stayed here twice and will return yearly with our entire family!
Amazing property/area Little bit of a drive/taxi into town But really no need to go into town unless you want to see the flea market, Staff and amenities are amazing Have stayed here twice and will return yearly with our entire family!
8
elham
Jan 16, 2025
·
Stayed 4 nights
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
10
Jay Jairo
Sep 29, 2024
·
Stayed 7 nights
The views from the property are breathtaking. It's surrounded by greenery, all around, with a spectacular view of the open ocean. The security is consistent. They check who comes in and out- taxis included.
The views from the property are breathtaking. It's surrounded by greenery, all around, with a spectacular view of the open ocean. The security is consistent. They check who comes in and out- taxis included.
10
James
Jan 19, 2025
·
Stayed 5 nights
This resort is absolutely stunning! It’s in a beautiful nature preserve and is impeccably maintained. The service was remarkably prompt (particularly given the size of the property) and the staff was always incredibly gracious and kind. What really set this resort apart, though, were the incredible restaurants on site. We opted for the all-inclusive package (something we never do) and were blown away by the quality, the presentation and the variety of food and beverage offerings at the resort. Truly a culinary adventure!
This resort is absolutely stunning! It’s in a beautiful nature preserve and is impeccably maintained. The service was remarkably prompt (particularly given the size of the property) and the staff was always incredibly gracious and kind. What really set this resort apart, though, were the incredible restaurants on site. We opted for the all-inclusive package (something we never do) and were blown away by the quality, the presentation and the variety of food and beverage offerings at the resort. Truly a culinary adventure!
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AI-generated summary based on recent guest reviews
Dining
Food quality is widely praised, with multiple restaurants and strong dishes, though dinner often requires reservations. Many note all‑inclusive limitations or surcharges on select items and drinks, with some finding options limited at times or service slow.
Related guest reviews
10
Feliciano
Aug 19, 2025
·
Stayed 5 nights
The only problem is that at the restaurants not all of the food is included they charge extra for steak and lobster they should state that on the food options
The only problem is that at the restaurants not all of the food is included they charge extra for steak and lobster they should state that on the food options
10
Alyssa
Nov 19, 2025
·
Stayed 5 nights
Fantastic. Everyone was great. Food was incredible! Much better than any other all inclusive resort I’ve been to. The drinks were outstanding. I would strongly recommend, and also hope to one day come back!
Fantastic. Everyone was great. Food was incredible! Much better than any other all inclusive resort I’ve been to. The drinks were outstanding. I would strongly recommend, and also hope to one day come back!
10
Rhonda
Jul 14, 2025
·
Stayed 5 nights
Service was excellent, resort size was manageable (pools and restaurants were never overcrowded), and the food was excellent at every restaurant we tried.
Service was excellent, resort size was manageable (pools and restaurants were never overcrowded), and the food was excellent at every restaurant we tried.
6
Samaneh
Apr 16, 2025
·
Stayed 5 nights
We stayed at Garza Blanca for 5 nights. The rooms were nice and the beds very comfortable. Beach access was good, and the area was well maintained. However, it didn’t feel like a true all-inclusive experience. There were limited food options available during the day, and dinner required reservations—which were really hard to get—so we ended up ordering room service instead. There was little to no entertainment, especially compared to other all-inclusive resorts we’ve visited. It was also difficult to find a pool chair with a good view. The food quality overall was good, but the drinks were just okay. We paid an additional $1,500 for the all-inclusive package for two adults and one child, and unfortunately, it didn’t feel worth the cost.
We stayed at Garza Blanca for 5 nights. The rooms were nice and the beds very comfortable. Beach access was good, and the area was well maintained. However, it didn’t feel like a true all-inclusive experience. There were limited food options available during the day, and dinner required reservations—which were really hard to get—so we ended up ordering room service instead. There was little to no entertainment, especially compared to other all-inclusive resorts we’ve visited. It was also difficult to find a pool chair with a good view. The food quality overall was good, but the drinks were just okay. We paid an additional $1,500 for the all-inclusive package for two adults and one child, and unfortunately, it didn’t feel worth the cost.
8
Adam
Mar 28, 2025
·
Stayed 4 nights
Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
10
Rob
Nov 29, 2025
·
Stayed 7 nights
Food was very good, staff were friendly, beach was clean and not busy.
Food was very good, staff were friendly, beach was clean and not busy.
6
Parham
Aug 15, 2025
·
Stayed 3 nights
I have been to this property multiple times. The rooms are excellent. The all inclusive option has become worst over the years. Currently, there are restaurants and menu items that can’t be ordered under “all inclusive”. Also the alcohol included is very limited and cheap brands. They overcharge you for the non covered items. Internet access is limited in some areas of the hotel and in some rooms in the suites.
I have been to this property multiple times. The rooms are excellent. The all inclusive option has become worst over the years. Currently, there are restaurants and menu items that can’t be ordered under “all inclusive”. Also the alcohol included is very limited and cheap brands. They overcharge you for the non covered items. Internet access is limited in some areas of the hotel and in some rooms in the suites.
10
miguel gonzalvo
May 11, 2025
·
Stayed 4 nights
Garza Blanca was everything! I’ve stayed at all-inclusive hotels before, and sometimes the food can be disappointing—but not here. Every meal was absolutely delicious, especially at Bocados Steak House. Noemi from Bocados was amazing—so warm and attentive! Honestly, all the servers were excellent. The drinks were strong and never watered down. Thank you for such an unforgettable trip. I can’t wait to come back!
Garza Blanca was everything! I’ve stayed at all-inclusive hotels before, and sometimes the food can be disappointing—but not here. Every meal was absolutely delicious, especially at Bocados Steak House. Noemi from Bocados was amazing—so warm and attentive! Honestly, all the servers were excellent. The drinks were strong and never watered down. Thank you for such an unforgettable trip. I can’t wait to come back!
10
Anna
Mar 2, 2024
·
Stayed 7 nights
Pros: Stunning resort. Infinity pools were beautiful and overlooked the ocean. Rooms were spacious, clean and beautifully designed. Every room at this resort has an ocean view. You do not get that at other resorts. The food was spectacular! Every restaurant was fine dining. No buffet options for dinner or lunch. Many different restaurants to choose from. Would go back just for the food. Spa was beautiful with a rooftop view of the ocean and mountains. Best massage I have had! Staff were very kind and approachable. Cons: If you are a beach person, this resort is not for you. But in my opinion, the infinity pools make up for it. The beach was small and very rocky. The ocean waves were too strong to swim, even though we were on a cove. They have lounge chairs set up on the beach, but we didn’t use them. If you want to book spa services, book them when you are there. We booked ahead of time and paid more money and could not get a refund. They have spa deals once you get there. Not a lot of entertainment and no music by the pools. We brought our portable speaker to the pool and we had many people thank us for the music. Adult only pool area is only for people who stay at Musai, even though it is part of Garza Blanca resort. Would have been nice to enjoy the Musai roof top pool as the views were amazing! Overall we had a wonderful time at this resort and I would go back in a heart beat. The food, service, facilities and views were outstanding!
Pros: Stunning resort. Infinity pools were beautiful and overlooked the ocean. Rooms were spacious, clean and beautifully designed. Every room at this resort has an ocean view. You do not get that at other resorts. The food was spectacular! Every restaurant was fine dining. No buffet options for dinner or lunch. Many different restaurants to choose from. Would go back just for the food. Spa was beautiful with a rooftop view of the ocean and mountains. Best massage I have had! Staff were very kind and approachable. Cons: If you are a beach person, this resort is not for you. But in my opinion, the infinity pools make up for it. The beach was small and very rocky. The ocean waves were too strong to swim, even though we were on a cove. They have lounge chairs set up on the beach, but we didn’t use them. If you want to book spa services, book them when you are there. We booked ahead of time and paid more money and could not get a refund. They have spa deals once you get there. Not a lot of entertainment and no music by the pools. We brought our portable speaker to the pool and we had many people thank us for the music. Adult only pool area is only for people who stay at Musai, even though it is part of Garza Blanca resort. Would have been nice to enjoy the Musai roof top pool as the views were amazing! Overall we had a wonderful time at this resort and I would go back in a heart beat. The food, service, facilities and views were outstanding!
8
Robert
Jul 26, 2025
·
Stayed 6 nights
The property is very nice and we had a really good time. My only complaint is that at the end of each meal they would have a device they would scan your wrist band and make you fill out a gratuity form. This is the first time I’ve experienced this at any all inclusive resort. Sometimes it would take a while for the server to get back to you so you can scan out. We didn’t realize this was a must do and one time the guy ran all the way out of to the front and stopped us from getting in the trolly to scan our wrist band. The wrist band scanning really left a bad taste in our mouth to the point I probably wouldn’t return to this resort.
The property is very nice and we had a really good time. My only complaint is that at the end of each meal they would have a device they would scan your wrist band and make you fill out a gratuity form. This is the first time I’ve experienced this at any all inclusive resort. Sometimes it would take a while for the server to get back to you so you can scan out. We didn’t realize this was a must do and one time the guy ran all the way out of to the front and stopped us from getting in the trolly to scan our wrist band. The wrist band scanning really left a bad taste in our mouth to the point I probably wouldn’t return to this resort.
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AI-generated summary based on recent guest reviews
6
John
Aug 2, 2026
·
Stayed 5 nights
Pool bar, bar tender told me he was too busy to serve me, when his only job there is to serve the clients staying there. Sent back next day after the hotel food and bev manager asked if we wanted to come back and we said yes, made reservation and when we showed up, they recognized us and were super rude, and the bar supervisor came over and rudely told us to leave, and were owners here!
Pool bar, bar tender told me he was too busy to serve me, when his only job there is to serve the clients staying there. Sent back next day after the hotel food and bev manager asked if we wanted to come back and we said yes, made reservation and when we showed up, they recognized us and were super rude, and the bar supervisor came over and rudely told us to leave, and were owners here!
10
Amanda
Jun 14, 2026
·
Stayed 5 nights
This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance.
This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance.
10
rodrigo
Jun 8, 2026
·
Stayed 3 nights
The staff was amazing ! The stay was relaxing ! Food 10/10 Japanese is a must! Shout out to Omar for taking care of us in the main pool bar!
The staff was amazing ! The stay was relaxing ! Food 10/10 Japanese is a must! Shout out to Omar for taking care of us in the main pool bar!
10
Hugo
Jun 6, 2026
·
Stayed 5 nights
Simply perfect. Staff was amazing,respectful,helpful and efficient . Views were great! And food was amazing! 10/10
Simply perfect. Staff was amazing,respectful,helpful and efficient . Views were great! And food was amazing! 10/10
10
suren
May 27, 2026
·
Stayed 6 nights
Everything is fantastic as usual, but please bring back your great Mexican seafood you had back in the days… (to many hot dogs and dry burgers) And it’s definitely not the fault of personal. You just changing your concept. Shrimp tacos, ceviche and aqua chile became I little less exciting than before
Everything is fantastic as usual, but please bring back your great Mexican seafood you had back in the days… (to many hot dogs and dry burgers) And it’s definitely not the fault of personal. You just changing your concept. Shrimp tacos, ceviche and aqua chile became I little less exciting than before
FAQs about Garza Blanca Preserve Resort & Spa Puerto Vallarta
Is parking available at the property?
Yes, free self-parking is available on-site.
Is breakfast offered, and what are the details?
Full breakfasts are available daily from 7:00 AM to noon for a fee of approximately USD 35 per person.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 12:00 AM. Early check-in is available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 35 per person (one-way). Guests must contact the property with arrival details before travel.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not mentioned.
What is the location of the property in relation to key landmarks?
The property is located in Puerto Vallarta's South Zone, steps from Bay of Banderas and Garza Blanca Beach. It is approximately 8.4 miles from the Cruise Ship Terminal and 4 miles from Playa de los Muertos.
Does the property have a swimming pool?
Yes, there are 3 outdoor pools available for guests to enjoy.
What are the policies for guests staying with children?
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 25 per day. Advance request or confirmation may be required.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 356.7735765594482USD
- 2026-09-19: 350.34963838195796USD
- 2026-09-20: 314.26754158325195USD
- 2026-09-21: 339.3377084106445USD
- 2026-09-22: 350.1492953613281USD
- 2026-09-23: 298.6243213439941USD
- 2026-09-24: 291.8034980026245USD
- 2026-09-25: 292.99387324523923USD
- 2026-09-26: 315.3417010589599USD
- 2026-09-27: 314.52459999999996USD
- 2026-09-28: 298.9989442260742USD
- 2026-09-29: 353.7222602233887USD
- 2026-09-30: 338.79448070983887USD
- 2026-10-01: 324.0987123565674USD
- 2026-10-02: 342.34096203918455USD
- 2026-10-03: 349.34855383911133USD
- 2026-10-04: 304.8002741668701USD
- 2026-10-05: 302.3175830993652USD
- 2026-10-06: 349.46110885314937USD
- 2026-10-07: 333.58146353149414USD
- 2026-10-08: 332.57036008605957USD
- 2026-10-09: 345.20409115600586USD
- 2026-10-10: 345.20409115600586USD
- 2026-10-11: 345.6253054382324USD
- 2026-10-12: 331.8068916839599USD
- 2026-10-13: 304.8002741668701USD
- 2026-10-14: 317.4639918823242USD
- 2026-10-15: 345.6253054382324USD
- 2026-10-16: 345.20409115600586USD
- 2026-10-17: 345.6253054382324USD
- 2026-10-18: 331.8068916839599USD
- 2026-10-19: 332.1599003601074USD
- 2026-10-20: 332.21710619201656USD
- 2026-10-21: 333.23188790588375USD
- 2026-10-22: 331.8068916839599USD
- 2026-10-23: 346.7478429016113USD
- 2026-10-24: 345.20409115600586USD
- 2026-10-25: 345.5744402404785USD
- 2026-10-26: 333.23188790588375USD
- 2026-10-27: 333.23188790588375USD
- 2026-10-28: 333.23188790588375USD
- 2026-10-29: 354.86452021179196USD
- 2026-10-30: 348.72013043518064USD
- 2026-10-31: 383.73426826782224USD
- 2026-11-01: 373.54476408691403USD
- 2026-11-02: 339.3677300872802USD
- 2026-11-03: 386.38868192443846USD
- 2026-11-04: 402.115731652832USD
- 2026-11-05: 475.54528462219236USD
- 2026-11-06: 373.15423707275386USD
- 2026-11-07: NO DATA
- 2026-11-08: 359.0661536956787USD
- 2026-11-09: 359.118805480957USD
- 2026-11-10: 377.9447087860107USD
- 2026-11-11: 434.5497918823242USD
- 2026-11-12: 365.58821406249996USD
- 2026-11-13: NO DATA
- 2026-11-14: 365.58821406249996USD
- 2026-11-15: 372.37349832458494USD
- 2026-11-16: 339.3677300872802USD
- 2026-11-17: 359.118805480957USD
- 2026-11-18: 339.3677300872802USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately USD 35 per person
- Airport shuttle fee: USD 35 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Beach (Nearby)
Hiking
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi