Casa Polanco Hotel Boutique

Name: Casa Polanco Hotel Boutique
Address: 84 Luis G. Urbina, Mexico City, Mexico, Mexico City, MX
Price range: $1,124–$1,950 per night
Rating: 9.83

From

$1,379

/ night

Casa Polanco Hotel Boutique - View from room

Select dates to see prices and availability

From

$1,379

/ night

About this property

Pamper yourself with onsite massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities

Business amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Veranda, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 19 individually decorated guestrooms, featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Location

Located in Mexico City (Polanco), Casa Polanco Hotel Boutique is within a 5-minute walk of Avenida Presidente Masaryk and Chapultepec Park. This luxury hotel is 0.7 mi (1.1 km) from Parque Zoologico de Chapultepec and 1 mi (1.7 km) from National Museum of Anthropology.

What's nearby

Avenida Presidente Masaryk(0.2 miles)
Paseo de la Reforma(0.2 miles)
Chapultepec Park(0.2 miles)
Campo Deportivo Militar Marte(0.4 miles)
Auditorio Nacional(0.5 miles)
Spanish Consulate General(0.6 miles)
Parque Zoologico de Chapultepec(0.7 miles)
Hospital Español(0.8 miles)
Antara Polanco(0.8 miles)
Acuario Inbursa(1.2 miles)
Plaza Polanco(1.2 miles)
National Museum of Anthropology(1.3 miles)
Soumaya Museum(1.3 miles)
Plaza Carso Shopping Center(1.3 miles)
Monumento a los Ninos Heroes(1.6 miles)
Benito Juarez International Airport (MEX)(11.1 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(28.3 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(35.2 miles)

Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping

Show all

Location

84 Luis G. Urbina, Mexico City, Mexico

Avenida Presidente Masaryk (0.2 miles)

Paseo de la Reforma (0.2 miles)

Chapultepec Park (0.2 miles)

Campo Deportivo Militar Marte (0.4 miles)

Auditorio Nacional (0.5 miles)

Spanish Consulate General (0.6 miles)

More location info

Room options

Suite Lincoln

Room details

1 King Bed

Sleeps 3

689 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Premier Patio View

Room details

1 King Bed

Sleeps 2

431 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Grand Suite

Room details

1 King Bed

Sleeps 3

495 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Patio

Suite Polanco

Room details

1 King Bed

Sleeps 3

538 ft²

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Suite Anatole

Room details

1 King Bed

Sleeps 3

633 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Premier Park View

Room details

1 King Bed

Sleeps 2

463 ft²

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Deluxe King Size

Room details

1 King Bed

Sleeps 2

310 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Premier Double Patio View

Room details

2 Queen Beds

Sleeps 3

428 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Casa Polanco Hotel Boutique

9.8

Exceptional

Based on 59 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Casa Polanco Hotel Boutique delivers an intimate, house-like stay in Polanco, with standout personalized service, comfortable, well-appointed rooms, excellent food, and a calm atmosphere, making it a favorite for travelers seeking boutique luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Guests often describe beautifully maintained common areas, including a library, garden, and patio, and say the small number of rooms means it never feels crowded. Cleanliness and attention to detail receive repeated praise. The setting is noted as safe and easily walkable to restaurants and shopping. Expect a refined, quietly upscale boutique stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Boutique, house-like property with few rooms that feels quiet and uncrowded; guests value inviting common areas like the library, garden, and patio.

Related guest reviews

Rebecca

Aug 28, 2023

Stayed 2 nights

Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!

Konstantin

Apr 16, 2025

Stayed 1 night

Fantastic place and people. A big house right in the heart of polanco.

Miriam

Nov 1, 2022

Stayed 1 night

Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.

Ricardo

Jun 11, 2024

Stayed 2 nights

Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.

Konstantin

Apr 29, 2025

Stayed 2 nights

Amazing property. Genuine staff. Attention to detail. A house full of personalities. There are just a few rooms so it never feels crowded. Strikes a good balance between guests, people, and place. Super good experience :)

Konstantin

Apr 29, 2025

Stayed 2 nights

Highly recommended. Think of this place as a big house not a hotel. Very personal. Charming team. Great location.

SIMON

Jul 27, 2024

Stayed 3 nights

This hotel is just like a house Amazing!

Marissa

Jun 19, 2023

Stayed 5 nights

We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.

Mariana

Mar 7, 2025

Stayed 1 night

The property was excellent, the staff was excellent, the rooms and common spaces excellent, the cleanliness and attention to detail fantastic, the concierge excellent, they take really good care of their guests .

Scott

Dec 7, 2023

This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

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AI-generated summary based on recent guest reviews

Cleanliness

Consistently praised for spotless rooms and common areas, with strong attention to detail.

Related guest reviews

william

Sep 30, 2025

Stayed 3 nights

We couldn’t ask for a better hotel experience. Actually it’s hard to call Casa Polanco a hotel; it’s more like a charming Hacienda. From the moment you arrive, you feel like you are staying with close friends or family. Charming staff, excellent breakfast and lunch items, and an excellent array of beverages, including liquor, beer, and wine, all at no additional charge. The rooms are wonderfully appointed and clean. We will definitely return to Casa Polanco on our next trip to Mexico City.

Gabriel

Sep 28, 2025

Stayed 3 nights

Great people, food, location and service. Clean everywhere. Top notch stay!!

Konstantin

Apr 29, 2025

Stayed 2 nights

Mariana

Mar 7, 2025

Stayed 1 night

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are luxurious, comfortable, and well appointed.

Related guest reviews

LILIANA

Jan 29, 2024

Stayed 1 night

Personal muy amable, el hotel muy bonito, solo algunos inconvenientes’ el internet de la habitación no funcionaba y me toco una habitación un poco ruidosa y entraba Luz en la noche

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Rebecca

Aug 28, 2023

Stayed 2 nights

Manish

Jul 23, 2025

Stayed 3 nights

The staff at Casa Polanco treat you like family. They welcomed us so warmly. The rooms are perfectly setup. It felt like home away from home but luxurious at the same time. Highly recommend.

Angela

Jul 14, 2025

Stayed 2 nights

This hotel feells like home from the moment you step into the garden. We loved every minute of our stay. Very friendly staff. Super comfortable surroundings and delicious food and drinks. Would stay again in a heartbeat. We felt fully refreshed after our stay.

william

Sep 30, 2025

Stayed 3 nights

Ricardo

Jun 11, 2024

Stayed 2 nights

Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.

Mariana

Mar 7, 2025

Stayed 1 night

Scott

Dec 7, 2023

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AI-generated summary based on recent guest reviews

Service

Service is exceptional and highly personalized; staff are warm, attentive, and make guests feel at home.

Related guest reviews

Maria

Sep 5, 2024

Stayed 2 nights

La casa es hermosa, te hacen sentir en casa. La atención es excelente de todo el personal y los alimentos son de muy buena calidad

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Rebecca

Aug 28, 2023

Stayed 2 nights

Brett

Sep 2, 2023

Stayed 2 nights

Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!

Roger

Sep 5, 2024

Stayed 3 nights

Absolutely everything but the staff most of all! I will be back!

Manish

Jul 23, 2025

Stayed 3 nights

The staff at Casa Polanco treat you like family. They welcomed us so warmly. The rooms are perfectly setup. It felt like home away from home but luxurious at the same time. Highly recommend.

Gabriel

Sep 28, 2025

Stayed 3 nights

Great people, food, location and service. Clean everywhere. Top notch stay!!

Caroline

Mar 25, 2025

Stayed 2 nights

The staff is the best. The hotel is one of the best in Mexico City.,

Mariana

Mar 7, 2025

Stayed 1 night

Zhi Hua

Mar 12, 2025

Stayed 1 night

The best hotel I ever been to in my life, incredible service!

Arjiel Garduque

Oct 29, 2024

Stayed 2 nights

Exceptional hospitality from arrival till departure.

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AI-generated summary based on recent guest reviews

Location

In a central, safe area with easy walking access to restaurants and shopping in Polanco.

Related guest reviews

Andres

Nov 30, 2022

Stayed 19,325 nights

Excelente servicio!!! Muy bien ubicada, realmente vale la pena. La mejor opción para estar en Polanco.

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Rebecca

Aug 28, 2023

Stayed 2 nights

Konstantin

Apr 16, 2025

Stayed 1 night

Fantastic place and people. A big house right in the heart of polanco.

Gabriel

Sep 28, 2025

Stayed 3 nights

Great people, food, location and service. Clean everywhere. Top notch stay!!

Miriam

Nov 1, 2022

Stayed 1 night

Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.

Ricardo

Jun 11, 2024

Stayed 2 nights

Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.

Philippe

Aug 12, 2023

Stayed 2 nights

Hotel et service exceptionnel au coeur de Polanco!

Translate

Konstantin

Apr 29, 2025

Stayed 2 nights

Highly recommended. Think of this place as a big house not a hotel. Very personal. Charming team. Great location.

Scott

Dec 7, 2023

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food quality earn high marks, and several guests note delicious drinks.

Related guest reviews

Maria

Sep 5, 2024

Stayed 2 nights

La casa es hermosa, te hacen sentir en casa. La atención es excelente de todo el personal y los alimentos son de muy buena calidad

Translate

Angela

Jul 14, 2025

Stayed 2 nights

william

Sep 30, 2025

Stayed 3 nights

Gabriel

Sep 28, 2025

Stayed 3 nights

Great people, food, location and service. Clean everywhere. Top notch stay!!

Ricardo

Jun 11, 2024

Stayed 2 nights

Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.

Scott

Dec 7, 2023

Was this helpful?

AI-generated summary based on recent guest reviews

sandra kaye

May 6, 2026

Stayed 3 nights

Breakfast and dinner exceptional Service superb

Carlos

Mar 4, 2026

Stayed 1 night

Goof

Jacqueline

Feb 15, 2026

Stayed 2 nights

Absolutely stunning hotel in the heart of Polanco. From the moment you arrive, the staff makes feel special. The rooms may be on the smaller size but the attention the details make up for it. The amenities are luxurious and plentiful.

Paula

Dec 21, 2025

Stayed 8 nights

Room was spotless. Staff was fantastic. We travel a lot and this was the best service we have ever had. The amenities were fantastic.

william

Sep 30, 2025

Stayed 3 nights

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Casa Polanco Hotel Boutique

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 70 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible facilities in public areas. It is recommended to contact the property for specific needs.

Where is the property located in relation to key landmarks?

The hotel is located in Mexico City (Polanco), just a 3-minute walk from Avenida Presidente Masaryk and 6 minutes from Chapultepec Park. It is approximately 0.7 miles from Parque Zoologico de Chapultepec and 1 mile from the National Museum of Anthropology.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 130 per day. Advance request is required for rollaway beds.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
Rollaway bed fee: USD 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,505	2 $1,520	3 $1,488
4 $1,503	5 $1,503	6 $1,504	7 $1,686	8 $1,504	9	10
11 $1,281	12 $1,125	13 $1,124	14 $1,618	15 $1,940	16 $1,950	17
18 $1,497	19 $1,488	20 $1,504	21 $1,488	22 $1,669	23 $1,686	24 $1,488
25 $1,488	26 $1,497	27 $1,686	28 $1,820	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $1,263	29 $1,270	30 $1,263