OYO Tamworth Arms Boutique Pub & Hotel

Friendly and helpful staff, clean and tidy, good location.

Room and bathroom nice and modern, good shower, bed comfy, pub next door do a good range of food and reasonable priced, breakfast in the morning ace, a good old full English but there is other choices if required

I have used this hotel many times over the last several years, possibly over 20 times. As a general rule, I have had an excellent experience until recently. On my last visit, I identified that several rooms suffered with an inseparable smell of damp on the top floor. I previously complained about this and was assured that management knew about it and was addressing it. Then on my next booking (this one I am leaving the review for) I discovered that my room was one of the rooms that had the damp problem. I found that the damp issue had not been resolved. I refused to sign for the room however the staff said that they would not give a refund because I had booked through hotels.com and I should go through them. hotels.com tried several times to contact the hotel, however they ignored all the calls and the emails to avoid having to give me a refund on the rooms for two nights which I had booked. I went back and told the staff that I would never book there again and I would make it my mission to ensure that every review platform would have my honest review on this disgraceful experience with a business that I previously would’ve definitely advocated for. All this proves as that they are happy to take your money and provide substandard bedrooms and then hide behind ignoring calls and emails when it comes to refunds. Spend your money elsewhere with a hotel that will give a damn. This Owner doesn’t deserve a penny.

Ideal setting and wonderful staff. Spoilt slightly by drain Smells (rm15). Restaurant food good but again slightly spoilt by too much salt in the curries (starters were excellent). Good vibe in the evening. Very friendly bar. On site free parking good. Easy stroll into Tamworth. Castle and surrounding park well worth a visit. Overall happy with my stay and would consider going again.

Excellent in every way, will 100% be staying and eating here again.