Wyndham I-Drive Avanti Resort & Conference Center

Good pool bar selection and affordable pricing

The rooms were not good at all…The first room was dirty. The walls were dirty, the ceiling was cracking, the tub was chipped. The second room had hair in both beds. And the third room was filthy as well. The horrible part was that the tub had multiple hair in it & it looked like someone had just showered. After that I left & went elsewhere. The young African American woman was very nice & accommodating. On the third trip back to front desk, I’m assuming the Caucasian guy was management. He was fairly okay but he lied about my funds going straight back to my card. Anyway, DO NOT STAY THERE!!!!

The Resort was a nice for my first time I would most definitely come again.

So I booked a Tower Room and was given a room in a different building which was fine. The bathrooms could use some work for sure but the beds and pillows are very comfortable. The room is clean, but like I waid the bathrooms could use a renovation. My biggest issue and it is what led me to leave the rating I did, is that there were people hanging outside of both entrances of the hotel when I came in and out of my room and some guys were in the hallway having a loud conversation well after "Quiet Time" was supposed to have started.

I am extremely disappointed with my experience at this hotel. From the moment we arrived, there were multiple serious issues that made our stay unacceptable. First, the bed in the room was broken and clearly not properly cleaned. The overall condition of the suite did not match the pictures advertised online, which was very misleading. The pool area was also disgusting, with condoms and clothing left in the water, making it unsafe and unsanitary. In addition, there was no staff available at the front desk when we needed assistance, and communication from the hotel has been terrible. I have called multiple times regarding my refund and no one answers the phone or follows up. I was never provided proper documentation for check-in, check-out, or my refund, which is highly unprofessional. To make matters worse, there were people smoking marijuana directly outside of our hotel room, creating an uncomfortable and unsafe environment for guests and families. Overall, this was the worst hotel experience I have ever had, and we only stayed for about one hour before deciding we could not remain there. I would not recommend this hotel to anyone unless major improvements are made to cleanliness, customer service, and safety standards.