Name: Hampton Inn & Suites Harvey/New Orleans West Bank
Address: 1651 5th Street, Harvey, Louisiana, United States of America, Harvey, Louisiana, US
Price range: $121–$190 per night
Rating: 8.75

What guests think

Across the reviews for Hampton Inn & Suites Harvey/New Orleans West Bank, travellers consistently praise the friendly, professional staff and the overall cleanliness, while opinions vary on certain details that affect comfort and convenience during the stay.

Rooms are often described as spacious and comfortable, but several guests reported issues like noisy nights, slow drains, malfunctioning fixtures, or window shades. Many enjoy the free breakfast, though others note limited items, weak coffee, and inconvenient or inconsistent serving times. Facilities draw mixed remarks, with a well-kept fitness center contrasted by renovation work, occasional pool closures or low temperatures, and some periods of unreliable hot water. Overall, it works well as a convenient West Bank base for New Orleans visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The fitness center is praised, but ongoing renovations, occasional pool closures or low temperatures, and periods of unreliable hot water were reported. A few guests also noted overly cold common areas and minor printing issues.

Related guest reviews

10

Steve

Mar 26, 2025

·

Stayed 3 nights

The fitness center and breakfast added great value to the stay. I enjoyed the spacious King Suite and highly recommend the hotel for the staff's professionalism and proximity to Nola.

10

Linda

Mar 5, 2023

·

Stayed 2 nights

Everything was great except my kids really was disappointed that the pool was closed and we had a hard time printing out our boarding passes but everything else was great

2

vanessa

Feb 11, 2023

·

Stayed 1 night

The couch needs to go in the dumpster. It was stained, torn, Nd broken down. Pieces of carpet were missing. We were put in a room which is isolated on the fist flore (128) next to the construction and mechanical room. It sounded like hammering all night long. The hotwl has to know this room is miserable. Why were we placed there when the hotel wasnt full? Also, listening to three female employees arguing while we ate breakfast wasnt pleasant.

10

Tara

Oct 22, 2023

·

Stayed 1 night

Amazing customer service, free cruise ship parking and a shuttle to port.

8

Cindy

Aug 7, 2024

·

Stayed 7 nights

Very friendly staff. Very clean property. Overall good stay. Just a few notes - not bad, but would have made the stay from good to AWESOME. Air conditioning way too cool set upon entry - its like walking into a wall of cold compared to the heat outside. Pool was also too cool to be comfortable. Otherwise very good and I would recommend it to anyone. CS, Alberta Canada

4

Marvis

Nov 12, 2023

·

Stayed 4 nights

The property was under renovation.

10

samuel

Feb 26, 2024

·

Stayed 4 nights

This hotel was staff were extremely polite, courteous and helpful. The rooms were quiet and clean. The fitness center was well kept. I totally enjoyed my 4 day stay!

6

Kim

Nov 19, 2024

·

Stayed 8 nights

No hot water. Hotel was nice but no hot water for a week and no update from staff makes for an unpleasant stay.

10

Michael

Mar 17, 2024

·

Stayed 1 night

Currently undergoing upgrades but nicely appointed and friendly. Quiet and easy access. Great breakfast!!

6

Kim

Nov 21, 2024

·

Stayed 7 nights

Was there for 11/8-11/16 - no hot water

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean. A few guests mentioned lapses such as sticky carpet, hair in bedding, or a pest sighting.

Related guest reviews

8

Jose

Nov 1, 2025

·

Stayed 3 nights

Clean room

10

Tiffany

Aug 25, 2024

·

Stayed 1 night

Very clean and maintenanced

10

arletta

Nov 7, 2025

·

Stayed 2 nights

Very clean and friendly

6

Derley

Mar 9, 2023

·

Stayed 2 nights

Some things in the room did not work like the phone, one lamp and a light fixture. The room was too small. The sheets smelled dirty. The hotel offered free coffee all day but the flavorless creamer tasted old. The breakfast was delicious though.

10

ABRION

Jul 6, 2025

·

Stayed 2 nights

EXCELLENCE. My stay was a pleasure. Rooms were very clean, spacious, and food was great. The Front Desk AGM Terrel was very respectful, helpful and courteous and made sure our stay was comfortable

6

Tamisha

Aug 4, 2024

·

Stayed 1 night

The staff was very friendly and polite. The issue I had with our stay was that there was a roach in our room and the fridge did not work. Room could have been cleaner as well. There was some sticky spot on the carpet and hair in the bed.

10

Donald

Mar 1, 2023

·

Stayed 3 nights

Overall the room was clean and neat; however, the bath tub and toilet were not up to par. The bath tub was rusty and chipped and dripped nonstop. The toilet handle was broke to where I had to manually flush it by lifting the lid and pull the chain. We asked to have it fixed only to find out it was corrected during my stay. It could have easily been fixed by replacing the plunger system.

10

Robert

Nov 8, 2024

·

Stayed 3 nights

Staff is great and this place is very clean and comfortable. One of the best Hamptons I’ve stayed at.

10

Terrica

May 9, 2024

·

Stayed 1 night

The room was very big and very clean

10

Anita

May 20, 2024

·

Stayed 2 nights

Excellent stay and very clean hotel

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Rooms

Rooms are often spacious, comfortable, and quiet. However, several reviews cite noise, slow drains, broken or nonworking fixtures or outlets, hard mattresses, and variability in in-room amenities like microwaves and refrigerators.

Related guest reviews

10

Steve

Mar 26, 2025

·

Stayed 3 nights

The fitness center and breakfast added great value to the stay. I enjoyed the spacious King Suite and highly recommend the hotel for the staff's professionalism and proximity to Nola.

10

Mary

Jan 9, 2023

·

Stayed 1 night

Lots of noise on the floor above us. Sounds like moving furniture woke me up at 3:00am. Other than the noise all was good. Breakfast was delicious.

4

WAEL

May 18, 2024

·

Stayed 3 nights

Not all rooms had a microwave and refrigerator

10

GeorJe

Mar 9, 2024

·

Stayed 1 night

A little noisy but stay was perfect for the night

8

Bianca

Dec 28, 2023

·

Stayed 2 nights

The only complaint I have about this hotel is that the drainer in my bathroom was slow, so I had to completely take it out in order to make sure that the water runs. Other than that it was a great day, and the staff was extremely friendly and helpful.

10

Dionne

Sep 8, 2024

·

Stayed 2 nights

The room was very spacious and clean. The bathroom was nice with plenty of towels. I was surprised at the size of the room. Staff was friendly.

10

Jacqueline

Jun 5, 2025

·

Stayed 1 night

It was a beautiful room. Comfortable

8

Jenny

Dec 7, 2024

·

Stayed 1 night

Great Location that is close to shopping and dining. Bathtub did not drain properly. Shower head was clogged and barely sprayed any water.

4

Jimmy

Jan 7, 2024

·

Stayed 1 night

This hotel was loud!! Stomping all night long, dogs barking, kids running upstairs for 3 hours straight. Plug ins by bed would not work. Would not recommend staying here.

8

Kim

Mar 26, 2025

·

Staff very friendly and helpful. No milk at b-fast for 2 mornings straight. Someone should have run to the store so kids could have cereal for b-fast. Mattresses vey hard.

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Service

Service is consistently friendly, welcoming, and helpful at the front desk and throughout the hotel. Isolated issues include a canceled reservation, limited updates during an outage, and slow resolution of maintenance problems.

Related guest reviews

10

Savannah

Oct 12, 2023

·

Stayed 1 night

Ashanti at the front desk was literally our angel! She was so welcoming and made our check-in so easy which we really needed. Meeting her at the front desk of the Hampton Inn after going to the first hotel we booked through Expedia (that shouldn't even be available on Expedia at this point due to crime and even a murder in the parking lot) was seriously a breath of fresh air. We truly needed that. She made our weekend so much better right from the start with her sweet disposition and positivity. She needs a raise!

10

Hugh

Oct 3, 2023

·

Stayed 2 nights

This was the best Hotel stay can remember. We were in town for a wedding and your staff went over and above. I can't remember the young lady at the front desk (name started with a K)but she is out standing. I can assure you that if we are ever in the area we will be back.

10

Angela

Aug 11, 2025

·

Stayed 2 nights

The staff was amazing! Everyone was super friendly, even when I locked myself out of my room. Our room was clean and comfortable. The breakfast was delicious. We had a wonderful stay. 10/10 would stay again. Thank you!

10

Melissa

Oct 13, 2025

·

Stayed 4 nights

Front desk lady very helpful, greeted everytime we left and came back. Breakfast , good service also friendly. The staff overall was friendly. My favorite was the lady at front desk, she went out of her way throughout the process, sorry I didn't get her name. She wears braces, you will know her by the 😊 smile. Thank you staff, keep up the good work. If I ever travel here again, I will definitely stay here again!

10

Yvette

Mar 25, 2025

·

Stayed 3 nights

The staff was great

8

JEFFREY

Apr 15, 2025

·

Stayed 6 nights

Breakfast could have been better. Staff was great.

10

dewayne

Jun 29, 2024

·

Stayed 1 night

The receptionist at checkin was excellent. The company should be proud to have her as an employee! Im sorry i can't remember her name.

10

Gloria

Aug 22, 2025

·

Stayed 2 nights

Staff was absolutely awesome!

2

roxchelle

Aug 10, 2025

·

Stayed 1 night

The hotel cancelled my reservation so i am trying to contact for a refund

10

Ashley

Jun 11, 2025

·

Stayed 8 nights

I stayed 7 nights and all staff that I encountered was friendly and professional. From the fro t desk, to maintenance, to housekeeping, and all the way around.

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Location

Generally convenient for shopping and dining with a short drive to New Orleans, and some found it quiet. A few comments note it feels somewhat hidden, and one review felt the surrounding area was less appealing.

Related guest reviews

10

Steve

Mar 26, 2025

·

Stayed 3 nights

The fitness center and breakfast added great value to the stay. I enjoyed the spacious King Suite and highly recommend the hotel for the staff's professionalism and proximity to Nola.

10

Angel

Dec 2, 2024

·

Stayed 3 nights

It was great and very convenient everything was right there

10

Sha-Tee

Jan 21, 2023

·

First travel nursing assignment so very nervous of the hotel to choose! This one was perfect! Close to West Jefferson Memorial! Clean! Staff at every encounter was nice! Room was huge and very clean. Breakfast was delicious and FREE! Across the street from Walmart, not far from Target. Many restaurants in the vicinity. Will be staying each week I come🙂

10

Yaidelice

Jan 1, 2025

·

Stayed 1 night

Good location

4

Brad

Oct 22, 2023

·

Stayed 4 nights

We are big fans of Hampton Inn. This property was a big disappointment. It was off the street. The surrounding are was dirty and felt unsafe. The breakfasts were horrible. Runny eggs, Luke warm, no cream cheese, etc. The afternoon cookies were burnt and stale, not freshly made. Parking was minimal. Way over priced for the area and the condition of the property. Don’t stay her. Find another Hampton or stay at another brand.

10

Lisa

Jul 8, 2024

·

Stayed 1 night

Clean, comfortable and great breakfast. There are a few places to eat nearby and within walking distance as well. You will need to catch a cab ( or rideshare) to get to the hotspots in the city, which is about 15 - 20 min away. Its about 30 min from the airport.

10

Bobby

Mar 23, 2025

·

Stayed 6 nights

Quiet, friendly staff and perfect location. Only negative for me was the breakfast time. Most other motels in area start breakfast at 5:30 but here it was 6:00. Not early enough for me to eat and drive to me desired location.

10

Michael

Mar 17, 2024

·

Stayed 1 night

Currently undergoing upgrades but nicely appointed and friendly. Quiet and easy access. Great breakfast!!

8

Jenny

Dec 7, 2024

·

Stayed 1 night

Great Location that is close to shopping and dining. Bathtub did not drain properly. Shower head was clogged and barely sprayed any water.

8

Jeffrey

Feb 8, 2023

·

Stayed 7 nights

Nice clean room. Relatively safe area, close to everything.

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Dining

Many guests enjoyed the free breakfast and described it as tasty. Others found it inconsistent, citing limited items, weak coffee or not-hot water for drinks, and serving times that were too late or ended early.

Related guest reviews

6

STEPHEN

Nov 18, 2024

·

Stayed 2 nights

They stopped serving advertised break feast one and half hrs before time stated

8

Fred

Jan 15, 2023

·

Stayed 3 nights

Our stay was very nice and all the staff were very pleasant. The only issue we had was the coffee was equal to water, there was absolutely no taste to it and it was see-through, we had to go to Starbucks,which we Never do, just to get a decent cup of coffee!

8

Grant

Aug 16, 2025

·

Stayed 1 night

Breakfast wasn’t great but room was good despite seeing a house gecko run across the wall :) room was nice though

10

Angela

Aug 11, 2025

·

Stayed 2 nights

The staff was amazing! Everyone was super friendly, even when I locked myself out of my room. Our room was clean and comfortable. The breakfast was delicious. We had a wonderful stay. 10/10 would stay again. Thank you!

8

JEFFREY

Apr 15, 2025

·

Stayed 6 nights

Breakfast could have been better. Staff was great.

10

Cristina

Apr 8, 2024

·

Stayed 1 night

The property is clean, and the staffs are super nice and helpful. I would recommend this place. The free breakfast was actually a lot better than any other places we’ve stayed at before.

10

Bobby

Mar 23, 2025

·

Stayed 6 nights

Quiet, friendly staff and perfect location. Only negative for me was the breakfast time. Most other motels in area start breakfast at 5:30 but here it was 6:00. Not early enough for me to eat and drive to me desired location.

10

Michael

Mar 17, 2024

·

Stayed 1 night

Currently undergoing upgrades but nicely appointed and friendly. Quiet and easy access. Great breakfast!!

4

Ryan

Feb 26, 2023

·

Stayed 1 night

Breakfast was not open until 6:30am. This is an inconvenience for the customer. We had to be on the road.

8

Kim

Mar 26, 2025

·

Staff very friendly and helpful. No milk at b-fast for 2 mornings straight. Someone should have run to the store so kids could have cereal for b-fast. Mattresses vey hard.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$128
February	$187
March	$139
April	$143
May	$135
June	$128
July	$131
August	$126
September	$127
October	$147
November	$137
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $134	15 $147	16 $138	17 $136	18 $148	19 $151
20 $121	21 $125	22 $126	23 $126	24 $126	25 $154	26 $190
27 $180	28 $131	29 $127	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $159	3 $149
4 $144	5 $144	6 $126	7 $132	8 $159	9	10
11 $133	12 $126	13 $126	14 $126	15 $127	16 $146	17 $145
18 $122	19 $126	20 $126	21 $126	22 $127	23 $167	24 $182
25 $122	26 $126	27 $126	28 $126	29 $127	30 $156	31 $156

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Harvey/New Orleans West Bank

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Prices for upcoming dates