Name: Boomtown Casino and Hotel New Orleans
Address: 4132 Peters Road, Harvey, Louisiana, United States of America, Harvey, Louisiana, US
Price range: $77–$159 per night
Rating: 8.3

What guests think

At Boomtown Casino and Hotel New Orleans, guests often praise friendly staff and comfortable, spacious rooms, but note dated decor, occasional odors and AC issues, limited dining or closures, no pool, extra fees/deposits, and a non-connected casino.

The location is quiet and somewhat secluded, with little in walking distance; most attractions require a drive across the bridge. Cleanliness is frequently praised, though a few guests reported dirty carpets, strong smells, or pests. Expect a simple stay with friendly service if you're comfortable driving and not relying on on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site casino is a draw but is separate from the hotel; some guests wished for a direct walkway. Facilities feel limited, with no pool or hot tub, mixed parking availability when busy, and issues like broken vending/ice and smoke affecting some areas.

Related guest reviews

8

Bertha

May 19, 2024

·

Stayed 2 nights

The of viable eating facilities was not pleasing. The Kiosk breakfast was a joke. The hotel itself was nice and pleasing. However the parking was a competition with casino guests vs hotel guests.

4

john

Feb 6, 2025

·

Stayed 1 night

Staff wanted to charge for early check in. Bed uncomfortable And what does the resort fee cover? No pool or hot tub

4

Kimberly

Oct 25, 2023

·

Stayed 5 nights

nothing matched the website, no buffet no slippers. the few restaurants were over priced, lacking advertised items. Casino had very limited staff for drinks, took forever to even get water.

10

Thomas

Dec 18, 2022

·

Stayed 1 night

Smoking is allowed In bottom two floors. Third floor is smoke free. Food area smells of smoke. We left and had to eat off property. 6 miles away

6

Irma

Jun 24, 2024

·

Stayed 1 night

There needs to some sort of walkway from the hotel to the casino.

8

Ashley

Aug 25, 2024

·

Stayed 1 night

For the most part everything was pretty good. TV cut off several times throughout our stay.We would be in the middle of a show and the tv would cut off.We had to unplug it, then it would work.Yes, we informed the front desk.Tech came around 10:00 a.m., check out was 11:00 a.m.Everyone was nice. The hotel and casino IS NOT CONNECTED.You have to leave the hotel and walk about 800 feet to casino which opens at 8 a.m. on Sunday.

10

Michael

Oct 25, 2023

·

Stayed 1 night

Quiet relaxing hotel and casino

4

marriane

Jun 2, 2025

·

Stayed 5 nights

Front desk ladies were nice enough. Although almost all the vending machines didn't work or stolen your money and they didnt seem too concerned on fixing them or issuing a refund. Rooms could use a little updating. Not enough bath towels for 2 ppl. Seems AC couldn't keep up and room seemed warm at night time. Bathrooms were clean bed was comfortable. Disappointed that everything closes so early & no options for night owls. The worst part was the i looked into the bottom of the ice bins that dispersed ice it was full of sludge & black mold. Very underwhelmed, not a place that i will go back to.

8

Felicito

Jun 4, 2024

·

Stayed 3 nights

Casino is good ,parking good, nice place to stay, but they need offer housekeeping on rooms for free, change towels and bed sheet changed too and take out trash

4

keith

Aug 14, 2024

·

Stayed 3 nights

Old outdated rooms, Old carpet, no pool and had to keep going to the desk for clean towels.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported very clean rooms, but others noted worn or dirty carpets, musty smells, and occasional pests; one guest also mentioned filthy casino areas and mold in an ice dispenser.

Related guest reviews

10

Ashley

Mar 9, 2025

·

Stayed 1 night

Room and bathroom very clean and roomy. The lady at the desk was so very helpful and nice!

6

David

Jul 3, 2025

·

Stayed 1 night

Outdated all around. Dirty carpet in room. Little to no dining options.

10

Chiquita

Apr 29, 2023

·

Stayed 1 night

The staff was very friendly and the rooms are very clean.

10

David

Jul 25, 2024

·

Stayed 2 nights

Always clean

2

Quantara

Jan 17, 2023

·

Stayed 19,372 nights

I reserved room 404 and 406. After check in (1/13), I pulled the sheets on the bed back as I do every time I stay at a hotel (room 404). I noticed a bug crawling underneath the sheets. On the other bed in the room, I discovered what was likely washed blood stains on the sheet. I told the receptionist and was offered room 416. On 1/14/15 (late night return), I returned to room 416 after leaving the casino and to my dismay I discovered a roach crawling on the desk area next to the tv. I mentioned my experience to the manager upon check out and was advised that the room would be sprayed and if activity was discovered I’d receive a call. I advised her that I covered the roach with the plastic cups next to the tv. This is clearly unacceptable. I have yet to receive an apology, nor have I received a call to discuss my experience. As a manager in the largest hospital system in Houston, TX, I can attest that the experience and lack in follow up is unprofessional and should not be considered best practice. I will however note that the night receptionist was very kind, understanding, she tried her best to pivot my initial disdain and concerns. Her efforts were much appreciated.

2

Victoria

May 28, 2024

·

Stayed 1 night

My last stay was extremely nasty, I woke up at 3am to shower when I stepped into the restroom I felt something at the bottom of my foot so I just wiped it off, when I looked to see what it was I realized it was 4 very small roaches.. when I looked on the floor I noticed about 12 small roaches all over the floor, I am extremely afraid of insects so I was completely grossed out.. when I told the woman that checked me out, she didn’t apologize she just said she would waive the late check out fee, i accepted that because i could clearly tell she didn’t care..10 days later i still don't have my refund.. I stayed up all night worried about a roach crawling on me in my sleep and they refuse to refund my $40 late check out fee( honestly $40 just to stay an extra hour is ridiculous to me anyway).. what aggravates me the most is the fact they act like it was no big deal, to me it was..I paid over $200 just for 1 night and I had to pick up roaches and wash them off of my feet, that’s ridiculous.

10

Syed

Jun 21, 2025

·

Stayed 1 night

The room was spacious and clean.

4

marriane

Jun 2, 2025

·

Stayed 5 nights

Front desk ladies were nice enough. Although almost all the vending machines didn't work or stolen your money and they didnt seem too concerned on fixing them or issuing a refund. Rooms could use a little updating. Not enough bath towels for 2 ppl. Seems AC couldn't keep up and room seemed warm at night time. Bathrooms were clean bed was comfortable. Disappointed that everything closes so early & no options for night owls. The worst part was the i looked into the bottom of the ice bins that dispersed ice it was full of sludge & black mold. Very underwhelmed, not a place that i will go back to.

10

Regina

Aug 30, 2024

·

Stayed 1 night

Very clean, quiet and convenient.

4

Shaun

May 21, 2023

·

Stayed 1 night

It looked nothing like the photos. The rooms are nothing like the photos and first getting to the room the cable was pulled out of the room, no hand towels, and the hallways and carpet in rooms looked dirty.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with some quiet stays and nice views, but the decor feels dated. Recurring complaints include weak A/C or thermostat limits, TV problems, lack of in-room microwaves, occasional noise from neighbors, and rare Wi-Fi difficulties.

Related guest reviews

8

Gene

Apr 10, 2024

·

Stayed 2 nights

Would have rated as a 5- star but just a few negative things about my stay. First, I’ll point out the positives: this was the quietest hotel I’ve ever stayed in and the king-sized bed was very comfortable. Now the negatives: the food in the casino was very pricey but good. After paying online, at check-in I was required to pay a $100 deposit for I don’t why, maybe the managers thought that I would steal a pillow or two. Next thing that I didn’t like was that you couldn’t set the thermostat lower than 66 degrees and the fan didn’t have an auto option. The last thing that I noticed was that whoever makes the beds had the flat sheet on top of the bedspread, but other than that, it was a nice stay

6

Michael

Dec 12, 2022

·

Stayed 1 night

Wi-Fi access was difficult, and no hot water in the shower , On the plus side, the staff was friendly, room was clean, bed comfy and quiet.

6

Chiante

Aug 8, 2024

·

Stayed 2 nights

The only lil problem for me was my room didn’t have a microwave

8

Karen

Dec 4, 2025

·

Stayed 2 nights

Staff courteous. Location of hotel was quiet, but room next door very loud.

6

Deshelle

Mar 3, 2024

·

Stayed 1 night

Air conditioning is horrible I’ve stayed here about 6 times

10

Terra

Apr 27, 2024

·

Stayed 1 night

Very nice stay. We are locals to New Orleans. We went on a BAEcation for a night. Soooo nice. The Beds and pillows were UNMATCHED!!

8

Linda

Sep 29, 2025

·

Stayed 1 night

Staff is super friendly, i would rate hotel 5 stars but they really need to upgrade the mattresses in the rooms. Every room i have stayed in the mattresses are horrible. Backache every time i sleep in that hotel.

10

Syed

Jun 21, 2025

·

Stayed 1 night

The room was spacious and clean.

8

JESSICA

Nov 4, 2024

·

Stayed 2 nights

Good location, clean, used wheelchair accessible room and was very comfortable. Roomy, low bed, shower bench. Lovely sunset view from my room.

6

Angel Joy

May 5, 2024

·

Stayed 2 nights

The tv was broke coming on and off the whole time we stayed there

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with smooth check-in. However, some guests reported rude interactions or poor follow-up, plus surprise deposits or fees at check-in.

Related guest reviews

10

Denis

May 5, 2024

·

Stayed 1 night

Staff is ultra friendly and the rooms are clean

10

Fionn

Apr 18, 2025

·

Stayed 1 night

Great staff and very professional..

8

Lisa

May 14, 2025

·

Stayed 2 nights

The room was clean and nice but I do think it’s time for the hotel to think about cleaning the carpet. And the young ladies that checked us in and the one that checked us out needs to work on their customers service skills , did not make you feel welcome at all. When we approached the counter we was not greeted she just asked are you checking in

10

Nancy

May 23, 2025

·

Stayed 7 nights

Stay was very nice. Staff is great and helpful

10

Gabrielle

Feb 28, 2024

·

Stayed 1 night

Amazing hotel no problems at all. Friendly informative front desk staff.

2

Kendra

Sep 24, 2025

·

Stayed 1 night

Horrible experience with the staff on duty!

10

Corinthian

Feb 6, 2025

·

Stayed 1 night

Great stay friendly staff

10

Raymond

Feb 13, 2025

·

Stayed 3 nights

Staff was excellent and hotel was clean

8

Dana

Mar 18, 2023

·

Stayed 1 night

Receptionist have horrible attitudes and are very rude.

6

ANNA

Feb 28, 2024

·

Stayed 1 night

No breakfast available, on initial check-in the clerk was not very Friendly, but then warmed up

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AI-generated summary based on recent guest reviews

Location

Quiet, somewhat secluded setting with little in walking distance; reaching New Orleans attractions typically requires a drive over the bridge and can involve traffic. Some guests still found it convenient for driving to the Zoo, WWII Museum, or French Quarter.

Related guest reviews

8

william

Oct 4, 2023

·

Stayed 2 nights

It’s secluded but not too far from town.

2

Stephanie

Feb 20, 2024

·

Stayed 4 nights

For the most part the staff was ok. The accommodations were nothing, like how it was advertised. The room smelled horrible and the carpet extremely. dirty. We had to find another hotel and checked out early because the environment affected my allergies in a major way. The was only one restaurant open, However, in the advertisement it stated 3 restaurants. I also inquired multiple times, prior to booking, how close it was to the French Quarters. I was told 10 to 15 mins by car. In reality it 30 plus mins away from the French Quarters. Be close to the French Quarters, was very important to us. As a long time, costumer, I'm very disappoint with Expedia, as I book my vacation through. They too provided me with incorrect information prior to me booking this vacation.

10

Charlie

Oct 3, 2024

·

Stayed 2 nights

It was quiet but nothing is in walking distance.

8

SPENCER

Feb 11, 2025

·

Stayed 4 nights

staff was friendly. Coffee, Cake, water & little sandwiches were great. Very inconvenient location. I could not walk to anything. Heavy traffic going over the bridge into town.

10

William

May 9, 2025

·

Stayed 1 night

It was conveniently located

10

lisa

Feb 10, 2024

·

Stayed 1 night

Close enough to New Orleans but far enough away from touristy hotels and paid parking.

6

Jason

Mar 17, 2025

·

Stayed 2 nights

We chose this hotel due to it not being too far of a drive from there to the French Quarter. The hotel itself seems a bit run down. The bed in our room was fantastic! Most of the time the beds in hotels give me terrible pack pain…but not this one. Very comfy! Hopefully they renovate the property soon and restore it to the 5 star quality it once was.

10

Ron

Apr 21, 2023

·

Stayed 1 night

Nice room by Casino. Large walk in shower. Didnt find a breakfast area in walking distance so we drove to one. Stayed at the hotel so we could go to the Zoo and WWll museum. Both are in short distance drive of the hotel..

10

Lina

Mar 16, 2025

·

Stayed 2 nights

Great location!

8

Karen

Dec 4, 2025

·

Stayed 2 nights

Staff courteous. Location of hotel was quiet, but room next door very loud.

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AI-generated summary based on recent guest reviews

Dining

Dining options are limited, with closures on some days, no standard breakfast, and several reports of overpriced or poor-quality food; hours may end early. A few guests liked the sports bar or deli and occasionally praised the food.

Related guest reviews

8

Bertha

May 19, 2024

·

Stayed 2 nights

The of viable eating facilities was not pleasing. The Kiosk breakfast was a joke. The hotel itself was nice and pleasing. However the parking was a competition with casino guests vs hotel guests.

2

David

May 7, 2025

·

Stayed 3 nights

It was way over sold on the web site. Said food options, there were none. continental breakfast none. coffee none. everything was closed. There for 3 nights 4 days only food option small sandwitch shop.

10

Patrick

Feb 12, 2024

·

Stayed 1 night

Friendly customer service!! I'm giving the casino a 4 because they took all my money but the food was amazing so it made me forget I lost lol

8

DeAnna

May 25, 2023

·

Stayed 1 night

The staff was so friendly, property was clean and attached to casino. The deli food was overpriced, but decent. Made traveling with kids easy.

8

Diane

May 7, 2025

·

Stayed 1 night

The stay was fine. They only had 1 restaurant open on Tuesday, and the food was barely editable. One thing that was disappointing was that I didn't receive the $15.00 in food and drink voucher.

6

David

Jul 3, 2025

·

Stayed 1 night

Outdated all around. Dirty carpet in room. Little to no dining options.

10

Djuan

Mar 21, 2023

·

Stayed 4 nights

The front desk and housekeeping is Great!!!! And I’ll be back because of you all….. But there is no where to eat due to the restaurant's being closed except the sports bar….

2

Audrey

Jun 5, 2023

·

Stayed 1 night

No sofa in room and no microwave Restaurant food was not good

4

Kimberly

Oct 25, 2023

·

Stayed 5 nights

nothing matched the website, no buffet no slippers. the few restaurants were over priced, lacking advertised items. Casino had very limited staff for drinks, took forever to even get water.

4

marriane

Jun 2, 2025

·

Stayed 5 nights

Front desk ladies were nice enough. Although almost all the vending machines didn't work or stolen your money and they didnt seem too concerned on fixing them or issuing a refund. Rooms could use a little updating. Not enough bath towels for 2 ppl. Seems AC couldn't keep up and room seemed warm at night time. Bathrooms were clean bed was comfortable. Disappointed that everything closes so early & no options for night owls. The worst part was the i looked into the bottom of the ice bins that dispersed ice it was full of sludge & black mold. Very underwhelmed, not a place that i will go back to.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$162
March	$92
April	$103
May	$118
June	$90
July	$101
August	$109
September	$104
October	$105
November	$108
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $92	15 $108	16 $107	17 $81	18 $94	19 $104
20 $77	21 $104	22 $108	23 $106	24 $105	25 $142	26 $147
27 $106	28 $108	29 $106	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $103	3 $123
4 $114	5 $103	6 $106	7 $103	8 $113	9 $106	10 $159
11 $106	12 $103	13 $105	14 $107	15 $106	16 $105	17 $123
18 $106	19 $108	20 $108	21 $114	22 $108	23 $122	24 $142
25 $120	26 $121	27 $121	28 $121	29 $121	30 $121	31 $129

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe King

Deluxe Two Queen

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Boomtown Casino and Hotel New Orleans

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Prices for upcoming dates