What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 11:00. Early check-in and late check-out may be available for a fee of EUR 20, subject to availability. Guests must contact the property in advance for arrangements.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of EUR 48 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

Where is the property located in relation to key landmarks?

The property is centrally located in Dubrovnik, just steps from the Walls of Dubrovnik and Orlando's Column. It is approximately 0.1 km from several attractions including the Church of St. Blaise, Sponza Palace, and Dubrovnik Cathedral. Dubrovnik Airport is about 19.4 km away.

What are the policies for guests staying with children?

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rilati Old town Palace 2

What guests think

Rilati Old town Palace 1 sits inside Dubrovnik’s Old Town, with guests repeatedly praising its central, walkable location for sightseeing and dining, while noting the property can be tricky to find and requires climbing stairs in a pedestrian area.

Staff are frequently described as friendly and responsive, with clear pre-arrival communication and help with luggage, though the lack of a front desk and cash-only payments have caused inconveniences and occasional delays. Rooms are generally clean and comfortable, ranging from compact street-level units to spacious apartments with kitchenettes; modern bathrooms and effective air conditioning are common, though some guests mentioned noise from outside or the building entrance and minor maintenance issues. Expect a simple, centrally located base with basic amenities and self-service operations rather than full hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Inside the pedestrian Old Town with no on-site parking; access involves many stairs and there is no elevator.

Related guest reviews

10

Sean

Oct 17, 2023

·

The Rilati has a great location in the old walled town within easy walking distance of everything. The room was clean and attractive. The owners were friendly and helpful with left luggage, directions etc. Note that if you choose to pay at the property you can only pay in cash. Also, there is no elevator so those with mobility issues should be prepared for stairs. All in all a great little place and I would stay again.

10

Brian

May 31, 2025

·

Stayed 3 nights

This quaint place was in a good location. The room was smallish but had everything we needed. A small fridge, large shower, fresh air, and a cute little clothesline. There is no elevator. You can store your luggage after check out which we found very convenient. Zelko was a friendly host to our stay. We would FOR SURE recommend and stay here again.

8

Donna

Jun 7, 2025

·

Stayed 2 nights

No parking. We paid almost as much for parking as we did our 2 night stay. Other than that, charming as could be. Euro cash only for room.

10

Padmanabh

Jul 7, 2024

·

Stayed 2 nights

Pros: 1.Hotel is right in the middle of Old Town, next to the famous Steps.. 2. Staff was excellent, very helpful 3. Excellent restaurants, walkable area Cons: 1. If you have large luggage like we did, need porter service from the Gate to inside Old town as cars are not allowed. 2. Lots of cobble road, steps depending on the Gate you enter from (recommend to use Pile or Ploce, not Boza)

10

Kendal

Jul 13, 2024

·

Stayed 4 nights

The location was fantastic. Just steps to plazas and Jesuit Stairs. Our room had the right amenities for our family, 2 bedrooms, living area and kitchenette. There are many stairs to the facility and inside and no lobby, fyi

8

Brian

Jul 21, 2024

·

Stayed 2 nights

Property was exactly as expected. Perfect for a short stay with 2 bedrooms. There are a lot of stairs, so be aware. Location is perfect, in the middle of everything.

10

Dottie

Jun 5, 2023

·

Stayed 2 nights

Very clean. Wonderful location in the Old City. Quite a few stairs to climb was the only negative.

10

martin

Oct 25, 2024

·

Stayed 2 nights

Was convenient in oldtown. If you have difficulty walking ,steps are your obstacles.

10

Michael

Jun 9, 2025

·

Stayed 1 night

A lovely place to stay in the beautiful part of town. Because it is in the old town parking is difficult, but there are nearby parking lots to leave the car. The owner was very helpful and made it easy to check in and out. I recommend this place.

10

ERI

May 20, 2025

·

Stayed 2 nights

歴史ある街の中に泊まれるのは、体験としても素晴らしいです。部屋裸足で歩けるほど清潔です。荷物が重いと階段を上がるのは大変かもしれません。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews largely praise cleanliness, noting very clean rooms and modern bathrooms, though a few guests mentioned inconsistent housekeeping or maintenance issues such as damp smells or shower problems.

Related guest reviews

6

edel

Oct 15, 2025

·

Stayed 4 nights

Flott beliggenhet, men fra lørdag til onsdag ble ikke håndklær skiftet en gang - ingenting ble gjort på rommet mens vi var der. Det skulle være wifi der, men noe passord fant vi ilke pg heller ongen å spørre. Ok å sove drr, men hotell er å dra det langt....

Translate

10

laura

May 23, 2023

·

Stayed 2 nights

This place is fantastic, gorgeous clean room, excellent customer service, easy check in/out. Definitely stay here!!!!!

10

Jamie

Apr 28, 2025

·

Stayed 2 nights

Great location and nice tidy room

4

Stuart

Nov 9, 2025

·

Stayed 2 nights

Starting with the pros, the communication ahead of arrival was great and my room was ready way ahead of schedule. Check-in instructions were clear and easy. The room was clean and tidy with a few nice touches like a bottle of wine, coffee and tea. The apartment was basic (which is fine, and expected) but coupled with a shower that didn’t function properly left me wanting to stay somewhere else. The shower doors also didn’t close all the way so it left the floor soaked.

10

Amber

Oct 25, 2025

·

Stayed 3 nights

This place was better than anticipated. This place was very clean and perfectly located in old town. My friends and I had plenty of place and having the living room area was very nice. Would stay here again.

10

Andrew

Oct 19, 2025

·

Stayed 3 nights

Simple contactless check, Really helpful staff - especially with storing our bags on the last day. The room was clean, with a good bed, excellent shower and some handy toiletries/tea/coffee etc. Apartment location was fantastic - right in the centre of the town. We would highly recommend staying here!

6

Biatris B

Sep 8, 2025

·

Stayed 3 nights

This property will receive a high rank for its location and safety. It was at a very convenient location and almost everything was walkable. However, I noticed termite right at the entrance of the door. It was visible. The room smelled like mold. I really hope staying here for 3 nights does not effect my health due to this smell. The bathroom was extremely small and there was not enough room in the shower. I think the price was definitely not worth the room. I will not return to this property.

10

Jodie

Oct 27, 2024

·

Stayed 1 night

Lovely room, clean and quiet!

10

Karen

Sep 5, 2025

·

Stayed 2 nights

Place was very clean & comfortable Also well equipped kitchen & nice gift of a welcome bottle of wine Well positioned in the old town and though it is an extremely busy place in general, it was very quiet at night. Beds comfortable Nice modern bathroom Good value & always friendly, prompt reply from staff

10

Marian

Apr 25, 2024

·

Stayed 2 nights

Fabulous property, adjacent to the Jesuit Steps. Our Room 7 looked out at the Jesuit Church and the Steps. The bathroom was spotlessly clean, with loads of hot water and high pressure shower. Our room immaculate, beds very comfortable, also has fridge and tea and coffee facilities. Air con and heating fully adjustable if needed. Windows open fully. Excellent communication. Everywhere in Old Dubrovnik easily walkable in 10 minutes. The perfect base for a 2-3 day visit. Thank you.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from compact street-level units to larger apartments with kitchenettes; beds are widely reported as comfortable, bathrooms modern, and air conditioning effective. Some guests noted street or entrance noise and occasional minor maintenance issues.

Related guest reviews

8

Edward

Sep 14, 2024

·

Stayed 2 nights

The quiet location in Old Town was great! Room was very small but nice with refrigerator, coffee maker and utensils. Bathroom was very clean and modern. Entered room directly from the street, so there was some evening noise but very quiet at night. Host is very helpful.

8

Hung Fan

Jun 19, 2025

·

Stayed 3 nights

Convenient location. Room is relatively small and dated but it provides adequate facilities for short stay. Easy check-in and check-out process. May experience noise disruption during the night due to its proximity to an open plaza.

10

Anita

Sep 15, 2023

·

Stayed 1 night

The rooms are located in a beautiful historic building and was large and nicely decorated.

10

Elisabeth

Oct 11, 2025

·

Stayed 1 night

The room was small but pleasant. The bathoom is nice and big. Loud outside in evening, but quiet in room with windows locked. Tea and coffee in room. Friendly staff, convenient location.

10

Kendal

Jul 13, 2024

·

Stayed 4 nights

The location was fantastic. Just steps to plazas and Jesuit Stairs. Our room had the right amenities for our family, 2 bedrooms, living area and kitchenette. There are many stairs to the facility and inside and no lobby, fyi

10

david

Jun 12, 2023

·

Stayed 2 nights

Amazing location with immediate access to everything in the Old City. Clean, modern apartment with all the necessary amenities and an outstanding amount of space. Comfortable bed, quiet AC and modern bathroom. Check in is normally 2 pm but they got us in early (noon) and let us store our luggage on site while we walked around Dubrovnik. Highly recommend this amazing property.

10

Jeremy

Jun 26, 2024

·

Stayed 2 nights

Lovely place in the heart of Old Town. We were in the attic apartment, which was 2 BR and plenty of space for our family of 4.

6

Tony

Aug 30, 2023

·

Stayed 3 nights

This place is all about location, close to everything. It was hard(ish) to find the first time but it’s right by the stairs and google maps makes you go the back way. The room was great and couldn’t hear any noise from the outside. It was clean, bathroom had everything you needed. The only issue, the noise from the front door. I stayed for 3 nights and every night I was woken up multiple times by guests trying to close the door. You have to really push/pull hard but often it was slammed. If they could fix the door it would be a great place to stay.

10

Rachel

Aug 15, 2025

·

Stayed 3 nights

Very central, excellent instructions given for finding the property. The street is very central, but also very quiet. Aircon was excellent, along with the fridge. Shower was powerful and got hot quickly. We needed to leave our bags after a 10am check out and they gave us another key for the front door so we could go back later to collect our bags. We were in room 6 light and airy with a comfy bed. Would recommend.

6

Andreas

Sep 28, 2025

·

Stayed 1 night

Functional place for one night but wouldn’t book there for a long stay. Not enough space on the floor to open a suitcase, you have to do it on the bed?! I was in a room directly facing the street level, therefore hearing the noise from the street during day hours

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful hosts, clear pre-arrival communication, easy contactless check-in, luggage storage, and flexible early or late check-ins. Others report inconsistent responsiveness, no on-site reception, and cash-only payment collection that can be inconvenient.

Related guest reviews

10

Andrew

Jun 29, 2025

·

Stayed 2 nights

Great location and very well presented room. Very friendly greeting when we arrived and excellent communication in advance of arriving.

6

Harry

May 20, 2023

·

Stayed 1 night

Hard to get to. No reception. Required cash payment.

10

Kirsty

Apr 8, 2025

·

Stayed 2 nights

Fabulous stay at this lovely property! Great communication prior and during the stay, particularly impressed that we were allowed a late check out as we had a late flight. The hotel was quiet and perfect for what we needed. Will definitely come back and recommend to others!

2

ZAHID

Aug 11, 2025

·

Stayed 3 nights

Poor customer service nobody available to welcome us. A bottle of wine was promised when I did the booking but none was provided when we checked in. They informed us on a piece of paper that if you want the apartment cleaned then hang the green marker on your door without providing it !! So a lot of time was wasted trying to sort it out. In order to contact the staff they gave a WhatsApp number but nobody answers it when you call them. They reply to your message at their convenience. They provided us with a broken electric iron and when I asked them for a replacement,the reply from Ana was that they don’t provide it and I can go to a laundry shop for ironing!!!They only provide coffee tea on day one!! The cleaner was also very rude to me.Keeping into consideration the amount they charge for the accommodation and the services they provide, it does not go together.Its up to you if you want to book this place but certainly I won’t be doing it again.

6

Deborah

Jun 25, 2024

·

Stayed 2 nights

It is first important to know that this is not a hotel, so no onsite support. Second, they on take cash for payment which they don’t tell you about until 2 days before arrival when it is too late to do anything about getting cash from a bank and not paying exorbitant fees at an ATM or the exchange place at the bank. They will also meet you at only two specific times each day to take your payment. When you show them that your reservation does not specify that it must be paid in cash, they go to great lengths to prove you are wrong (and tell you that you are stupid for going to the ATM you went to to get cash to pay them).

10

Jared

Jul 13, 2023

·

Stayed 2 nights

Amazing location and extremely helpful staff. They were always quick with all requests and even help us arrange for a taxi to the airport on our last day. Highly recommend Rilati for your next stay in Dubrovnik.

10

Andrew

Oct 19, 2025

·

Stayed 3 nights

Simple contactless check, Really helpful staff - especially with storing our bags on the last day. The room was clean, with a good bed, excellent shower and some handy toiletries/tea/coffee etc. Apartment location was fantastic - right in the centre of the town. We would highly recommend staying here!

10

Jacqueline

Nov 11, 2025

·

Stayed 9 nights

The staff were fantastic. Always answered any queries quickly

10

Rachel

Aug 15, 2025

·

Stayed 3 nights

Very central, excellent instructions given for finding the property. The street is very central, but also very quiet. Aircon was excellent, along with the fridge. Shower was powerful and got hot quickly. We needed to leave our bags after a 10am check out and they gave us another key for the front door so we could go back later to collect our bags. We were in room 6 light and airy with a comfy bed. Would recommend.

8

Collin

Aug 19, 2024

·

Stayed 1 night

Great location only steps away from the Jesuit steps (Game of Thrones' 'Walk of Shame'), and easy access to everything. Note that this is not staffed most of the time; on arrival there was no one there to let me in and no one responded to the various doorbells. I only got in because by luck another couple was entering and let me inside. "Checking in" was picking up an envelope with your name on it - perfectly fine, but maybe not for every traveler. Rooms were clean, nice, and well done!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central inside Dubrovnik’s Old Town, near the Jesuit Stairs and close to restaurants and sights. Some guests found it tricky to locate and noted pedestrian-only access with many stairs and occasional street noise.

Related guest reviews

8

Jonathan

Sep 3, 2025

·

Stayed 3 nights

Good location

8

Hung Fan

Jun 19, 2025

·

Stayed 3 nights

Convenient location. Room is relatively small and dated but it provides adequate facilities for short stay. Easy check-in and check-out process. May experience noise disruption during the night due to its proximity to an open plaza.

10

Ada

Oct 19, 2025

·

Stayed 2 nights

Very nice in a perfect location.

8

Wendy

Jul 2, 2023

·

Stayed 2 nights

Excellent location for a short stay in Dubrovnik although we had a little trouble finding it…even Google maps could not find the street. Happy to help arranging taxi to and from property.

10

mario aldo

Oct 29, 2024

·

Stayed 1 night

La verdad que muy bien, un poco difícil el acceso con maletas pero estuvo muy bien todo, cómodo, tranquilo, las atracciones cerca, muy bonito lugar

Translate

10

Mita

May 30, 2025

·

Stayed 1 night

The property is right in the heart of the Old Town, so it is excellent as a base for exploring the historic area. It is not accessible by car as this area is pedestrianised, so something to be aware of if you have a lot of luggage. Ana, the contact at the hotel, kindly allowed me to store my luggage after check-out which was a huge help. The room is clean and has everything you could need, including a kettle. I would stay here again if visiting Dubrovnik.

10

Mark

May 25, 2025

·

Stayed 1 night

Great location in heart of Old Town near the Jesuit steps

8

Gaylene

Oct 31, 2025

·

Stayed 4 nights

It was a great room. Clean, had most amenities (no microwave) but that didn’t matter to us. Within the walls of Old Town, it was difficult to find, even with GPS on Google maps. Because of narrow streets, we were told we arrived, but weren’t in right location. Maybe ask for directions to help get to the location. We had a friendly local shop keeper lead us there. People very nice in Croatia!!

10

Rachel

Aug 15, 2025

·

Stayed 3 nights

Very central, excellent instructions given for finding the property. The street is very central, but also very quiet. Aircon was excellent, along with the fridge. Shower was powerful and got hot quickly. We needed to leave our bags after a 10am check out and they gave us another key for the front door so we could go back later to collect our bags. We were in room 6 light and airy with a comfy bed. Would recommend.

10

ERI

May 20, 2025

·

Stayed 2 nights

歴史ある街の中に泊まれるのは、体験としても素晴らしいです。部屋裸足で歩けるほど清潔です。荷物が重いと階段を上がるのは大変かもしれません。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

Patrick

Jun 20, 2025

·

Stayed 3 nights

Located within the walls of the Palace, it could not have been more convenient, but also easy to find from the ferry port (walking distance). We found the staff very friendly and helpful and the breakfast was top notch as well. HIGHLY recommended.

Was this helpful?

AI-generated summary based on recent guest reviews

Rilati Old town Palace 2

About this property

Location

Room options

City Double Or Twin Room

Economy Room

Attic Apartment, 2 Bedrooms, City View

City Room

City Studio Suite

Double Room 3

Double Room 4

Superior Room with Kitchenette 2

Superior Room with Kitchenette 1

Guest reviews of Rilati Old town Palace 2

Who stays here?

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Rilati Old town Palace 2

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $150	11 $159	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30