Is parking available at the property?

Free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately MXN 150 for adults and children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 9:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and an on-site restaurant. Handrails are available in hallways and stairways.

What is the location of the property in relation to key landmarks?

The property is centrally located in Tijuana, within a 5-minute drive of San Ysidro Border Crossing and CAS Visa USA. It is 20.5 mi (32.9 km) from Rosarito Beach and 3.6 mi (5.9 km) from Las Americas Premium Outlets.

What are the policies for guests staying with children?

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Grand One Plaza Tijuana

Average nightly price at Hotel Grand One Plaza by month, last 12 months (USD)
Month	Average price
January	$56
February	$62
March	$56
April	$60
May	$62
June	$63
July	$71
August	$76
September	$63
October	$58
November	$58
December	$56

What guests think

At Hotel Grand One Plaza, travelers praise the clean, modern rooms and central location near Avenida Revolución, while many report late-night noise from nearby clubs and thin walls, plus recurring inconveniences like extra-fee parking.

Service is frequently described as friendly, though some guests cite strict 3 PM check-in, early check-in charges, and occasional rudeness or slow responses for basics like towels. The rooftop bar/restaurant is a highlight, while maintenance can be inconsistent, with reports of water shortages, low pressure, elevator issues, and sporadic HVAC odors or malfunctions. Expect a convenient base for nightlife and sightseeing, but bring earplugs if you are sensitive to noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar/restaurant is a popular feature. Parking is valet or third-party with an extra fee, and the elevator can be slow or out; several reviews also note no in-room microwave, fridge, or coffee maker.

Related guest reviews

4

adam

Aug 10, 2024

·

Stayed 2 nights

No microwave or fridge

8

Dhanesh

Aug 19, 2024

·

Stayed 2 nights

I stayed for 2 nights on the 3rd floor but was unable to sleep well as there were people & kids late at night (after 12am) talking very loudly outside their rooms. Also the elevator to exit on av. Revolucion was not working so it was not easy for me to walk up the hill on Calle 5 as I have bad knee arthritis. I hope they fix that elevator soon otherwise I would not come back to this hotel!

8

Eric

Nov 3, 2025

·

Stayed 1 night

The rooftop is a great place to hang out, watch sports, have a bite and get s drink. Clean room, comfortable bed.

4

Cecilia

Nov 9, 2025

·

Stayed 1 night

When checking in Front desk not organized additional parking charge per day no microwave no coffee maker no refrigerator no room service ..not happy I'm not coming back

8

Alma Lorenia

Oct 21, 2025

·

Stayed 3 nights

Se me hace bastante injusto que cobren 150 pesos diarios por uso del estacionamiento, además de la propina que uno les da diariamente por el servicio de valet parking.

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6

TROUPER

Feb 25, 2026

·

Stayed 1 night

Overall it was fine. Close to everything, great location. The room was clean and basic. Great big smart TV that worked great. The bed was very comfortable and the HVAC split worked really well. Shower had nice hot water. I was provided with 2 towels, shampoo, lotion, a bar of soap and 2 waters. A few drawbacks: * they really are strict on that 3PM check-in. Don’t even arrive early. * There really is no soundproofing. I could either hear club music or mariachi all night. On Saturday night , it really was like the mariachi band was right outside my door. Like, VERY loud. At 7 am after a terrible night of sleep and the music still blaring, I went for breakfast and just suffered without sleep. . The hotel can’t help the music , but they can figure out some better soundproofing options . * Room doesn’t quite “black out” - this didn’t bother me, but if you want it pitch black room, it’s not possible. * The shower is actually in the room, so if you’re staying with someone, make sure you know them really well. * The one elevator is painfully slow.

8

Eric

Nov 27, 2025

·

Stayed 1 night

Very clean and comfortable, with a cool rooftop lounge.

10

Maria

Mar 27, 2025

·

Stayed 1 night

The staff was friendly and accommodating. The hotel was clean and modern. Valet parking is available for a small fee, just pull up to the front door and they will take care of the rest, other wise you will have to find street parking.

10

Annette

Feb 22, 2025

·

Stayed 1 night

Walking distance to the night life. Nice rooftop lounge.

6

Consepcion

Sep 3, 2025

·

Stayed 1 night

No parking available for hotel guests, we had to park at a 3rd party parking lot (yes, we had to pay). Construction going on outside so it looks like the street is closed and its noisy. We got to our room and there were no towels in our room so we had to ask for them. The shower door did not close so water came out and also didnt have a bath mat so we had to use a towel for the floor. The walls are very thin and we could hear the neighbor through the walls.

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Cleanliness

Many guests find the property very clean, but recurring issues include worn or stained towels/linens and occasional misses in upkeep. Isolated reports mention bad odors or pests.

Related guest reviews

10

Jerome

Oct 24, 2025

·

Stayed 2 nights

Always has great staff, great area, and very clean

10

Justin

Feb 4, 2026

·

Stayed 1 night

Very clean and good location

2

Daisy

Sep 13, 2024

·

Stayed 3 nights

Bed bug infestation, I asked staff to change my room because of the bed bugs they only changed my bedding and staff was rude they refused to refund me as well

6

Joel

Nov 3, 2025

·

Stayed 1 night

Room was very dirty. Staff was friendly. They need to improve the cleaning.

10

salvador

Nov 18, 2025

·

Stayed 1 night

The room was clean

2

Rosalba

Oct 12, 2025

·

Stayed 4 nights

The bed sheets and towels went from white to gray. The shower was leaking water into the room. Damp. I'll never stay there again.

4

Adriana

Sep 13, 2025

·

Stayed 1 night

Las toallas pésimas de viejas y sucias

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10

Andres

Sep 1, 2025

·

Stayed 4 nights

Las toallas de baño muy percudidas y manchadas . Por lo demás muy bien

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2

stefani

May 14, 2025

·

Stayed 1 night

Please don’t book here! It looks nice on the pictures but it’s a lie. Check in was fine, had to pay for parking, hotel is in an unsafe area. Upon entering the room there was female hair on the sink, sheets were stained. This hotel is for one thing only. Definitely not a family hotel.

10

Javier

Sep 26, 2025

·

Stayed 1 night

Very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with large smart TVs and comfortable beds, but many note limited soundproofing and significant noise from clubs and hallways. Layouts vary (some small or with interior windows), and several report weak water pressure or HVAC issues.

Related guest reviews

8

Jorge

Aug 24, 2025

·

Stayed 1 night

Club near by. Heard music all night until 7am

8

Guadalupe

Jun 23, 2025

·

Stayed 1 night

The place was nice, the area around (outside) is currently under construction. we stayed in a room with a king size bed, the mattress was just right. the bathroom was split with the shower on one side and the toilet in its own room on the other... the toilet room was kind of small.

8

Perla

Aug 13, 2025

·

Stayed 1 night

La atención del personal es excelente. Fueron muy serviciales y amistosos, en especial los del restaurante y el valet. Me gustó la vista desde la terraza y la deliciosa comida del restaurante. Del cuarto no me gustó que la única ventana daba al pasillo, por lo tanto se escuchaba mucho ruido y se sentía poca privacidad.

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6

TROUPER

Feb 25, 2026

·

Stayed 1 night

Overall it was fine. Close to everything, great location. The room was clean and basic. Great big smart TV that worked great. The bed was very comfortable and the HVAC split worked really well. Shower had nice hot water. I was provided with 2 towels, shampoo, lotion, a bar of soap and 2 waters. A few drawbacks: * they really are strict on that 3PM check-in. Don’t even arrive early. * There really is no soundproofing. I could either hear club music or mariachi all night. On Saturday night , it really was like the mariachi band was right outside my door. Like, VERY loud. At 7 am after a terrible night of sleep and the music still blaring, I went for breakfast and just suffered without sleep. . The hotel can’t help the music , but they can figure out some better soundproofing options . * Room doesn’t quite “black out” - this didn’t bother me, but if you want it pitch black room, it’s not possible. * The shower is actually in the room, so if you’re staying with someone, make sure you know them really well. * The one elevator is painfully slow.

6

Tony

Oct 21, 2025

·

Stayed 1 night

The rooms are ok if your just there to sleep, the shower pressure needs work.

8

Jazmine

Jun 30, 2025

·

Stayed 1 night

Room was clean and comfy but small

4

Kevin

Jan 19, 2025

·

Stayed 1 night

Music from street could be heard all night long. Light beaming into the room from atrium with no way to block it out. Forget about showering in the morning because of low water pressure and no hot water. Price was good though.

6

Ignacio

Mar 20, 2025

·

Stayed 1 night

The heat /ac combo didn’t work if is cold in the night be sure to get a extra blanket cuz u gonna be cold , the maintenance try to fix and didn’t make work all this happens in all the rooms

10

Jonathan

Oct 26, 2025

·

Stayed 2 nights

Nice hotel Some rooms are a little louder so worth the upgrade fee of $10 to be on the new private wing All rooms have smart TVs which is a plus Daniel, the night desk attendant, was so kind He made sure I had directions to where I was going and checked in again upon my return during the middle of the night Great customer service on his part!

6

Estefanía Naranjo

Sep 11, 2025

·

Stayed 4 nights

The air from the AC smeled bad

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff. Others report inconsistent experiences, including strict 3 PM check-in and fees, unwelcoming front desk or poor communication, and slow follow-up for towels or room issues.

Related guest reviews

6

Abraham

Jan 18, 2026

·

Stayed 1 night

It was a big deal for the front desk to make a second magnetic key for my room. Something around the fact that I am usually to be charged for the second key but that I wouldnt be charged this time… otherwise my experience would have been good.

10

Jerome

Oct 24, 2025

·

Stayed 2 nights

Always has great staff, great area, and very clean

6

Javier

May 26, 2025

·

Stayed 1 night

Our room was not available at the 3 pm check-in time; We were able to check in at 5pm. We asked to check out an hour later, the next day, 1 pm instead of 12 pm; they said they would charge us $20. This is after a late check-in. Good hotel with a nice rooftop.

6

TROUPER

Feb 25, 2026

·

Stayed 1 night

Overall it was fine. Close to everything, great location. The room was clean and basic. Great big smart TV that worked great. The bed was very comfortable and the HVAC split worked really well. Shower had nice hot water. I was provided with 2 towels, shampoo, lotion, a bar of soap and 2 waters. A few drawbacks: * they really are strict on that 3PM check-in. Don’t even arrive early. * There really is no soundproofing. I could either hear club music or mariachi all night. On Saturday night , it really was like the mariachi band was right outside my door. Like, VERY loud. At 7 am after a terrible night of sleep and the music still blaring, I went for breakfast and just suffered without sleep. . The hotel can’t help the music , but they can figure out some better soundproofing options . * Room doesn’t quite “black out” - this didn’t bother me, but if you want it pitch black room, it’s not possible. * The shower is actually in the room, so if you’re staying with someone, make sure you know them really well. * The one elevator is painfully slow.

10

Stephanie

Oct 13, 2025

·

Stayed 1 night

Staff was amazing!!! Expecially America and edwin , Made our stay super comfortable and it was very safe as well. Great hotel to stay at when visiting Tijuana.. thank you

10

Allen

Dec 8, 2025

·

Stayed 2 nights

Staff amazing

2

Paul

Nov 6, 2024

·

When I checked in on November 2nd at night, the lady was not helpful. Not very nice. The room was ok. The hotel did not have running water one day. Then, when I came home, my credit card was charged twice and the charges were more than what I expected to pay on Expedia. I tried to reach out to the hotel and they never pick up their phones. Never again. Stay away from this place. I’d rather pay more and stay somewhere else.

2

Juan

Oct 12, 2024

·

Reservamos este hotel para mis padres, dos adultos mayores de edad, y su perro de servicio. Y el personal de recepción les negó la entrada, después de que se había confirmado en la página web y página de expedía que no había restricciones con animales de servicio (no es una mascota). Adicionalmente, la actitud de la recepcionista y la forma de tratarlos fue totalmente inaceptable. Prácticamente los discriminaron por su perro y eso sin contar la perjudicacion que les hizo pues tuvieron que salir a buscar transporte y mas hoteles donde dormir. Hay que recordar que son personas adultas, de otro país, sin saber manejar tecnología, sin internet en sus teléfonos etc.

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4

Isabel

Nov 10, 2025

·

Stayed 1 night

Staff was not welcoming and not very helpful. Room did not had towels, had to ask few times for them.

10

Jonathan

Oct 26, 2025

·

Stayed 2 nights

Nice hotel Some rooms are a little louder so worth the upgrade fee of $10 to be on the new private wing All rooms have smart TVs which is a plus Daniel, the night desk attendant, was so kind He made sure I had directions to where I was going and checked in again upon my return during the middle of the night Great customer service on his part!

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Location

Right on or near Avenida Revolución, the hotel is walkable to bars, restaurants, and downtown sights. Many warn of heavy street and club noise late into the night, and a few note nearby construction or a sketchy feel.

Related guest reviews

10

Marisol

Apr 9, 2025

·

Stayed 3 nights

It was very convenient right on revolution lots of bars restaurants walking distance eat to get an uber

10

carlos

Sep 30, 2025

·

Stayed 1 night

Under construction outside

8

Edwin

Jul 2, 2025

·

Stayed 2 nights

This hotel is excellent. Great location. Everything to do in Calle Revolucíon is within walking distance. Only setback is the excessive noise coming from the club next door! Please bring ear plugs or you will not sleep!

10

Lidia

Oct 22, 2025

·

Stayed 1 night

Its right downtown its perfect

8

Veralynn

Aug 20, 2025

·

Stayed 1 night

The area surrounding the hotel is very sketchy but the hotel itself is very clean. I did not the elevator is very small. The rooms were very spacious

10

Agustin

Nov 6, 2025

·

Stayed 3 nights

Great location

8

Eural Dewayne

Jul 2, 2025

·

Stayed 2 nights

Nice hotel. Great price and location. Loud nearby misic all night, bring earplugs.

6

Consepcion

Sep 3, 2025

·

Stayed 1 night

No parking available for hotel guests, we had to park at a 3rd party parking lot (yes, we had to pay). Construction going on outside so it looks like the street is closed and its noisy. We got to our room and there were no towels in our room so we had to ask for them. The shower door did not close so water came out and also didnt have a bath mat so we had to use a towel for the floor. The walls are very thin and we could hear the neighbor through the walls.

10

Fernando

Oct 19, 2025

·

Stayed 2 nights

Hotel is located nearby Centro Histórico and it is very convenient if you want to walk around downtown. Very clean and the stuff is awesome!

10

Rodolfo

Apr 6, 2025

·

Stayed 1 night

Close to everything

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Dining

The rooftop bar/restaurant draws praise for good drinks, views, and generally tasty food. Some guests experienced slow or uneven service and noted limited menu variety or confusion about whether breakfast was included.

Related guest reviews

8

Roberta

Oct 20, 2024

·

Stayed 2 nights

Nice room and bathroom. The hotel is well maintained, entrance on Revolución. Roof restaurant has delicious happy hour margaritas and the food is excellent.

8

Eric

Nov 3, 2025

·

Stayed 1 night

The rooftop is a great place to hang out, watch sports, have a bite and get s drink. Clean room, comfortable bed.

10

Beatriz

Nov 6, 2025

·

Stayed 1 night

Mi familia y yo nos quedamos para Halloween y sinceramente 10/10. El restaurante no tiene mucha variedad de comidas pero todo está delicioso, las bebidas 10/01, el mesero 10/10, los cuartos y camas todo 10/10. Íbamos con un bebé de 3 semanas, dormido como oso. No sentimos el cuarto ruidoso!

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4

Beatriz

Nov 30, 2025

·

Stayed 4 nights

Dice que te incluye el desayuno pero no es cierto y tampoco está tan cerca del aeropuerto

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8

Perla

Aug 13, 2025

·

Stayed 1 night

La atención del personal es excelente. Fueron muy serviciales y amistosos, en especial los del restaurante y el valet. Me gustó la vista desde la terraza y la deliciosa comida del restaurante. Del cuarto no me gustó que la única ventana daba al pasillo, por lo tanto se escuchaba mucho ruido y se sentía poca privacidad.

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10

Braulio

Dec 1, 2024

·

Stayed 1 night

The units were beautiful. The room was very large, modern, and clean. Great spot to enjoy downtown without having to drive. Staff was extremely helpful and friendly. The terrace was very nice and had a restaurant.

8

Eric

Nov 27, 2025

·

Stayed 1 night

Very clean and comfortable, with a cool rooftop lounge.

10

Enrique

Aug 24, 2024

·

Stayed 1 night

Hotel very clean... staff really great...terrace bar/restaurant excellent

10

Luis Santiago

Aug 29, 2024

·

Stayed 3 nights

Todo el servicio excelente, muy limpio el cuarto y todas las áreas comunes... El servicio de restaurante, la comida fría, aunque compensa con lo apetecible y el servicio del personal, en general todo más que bien...es verdad todos los comentarios que leí antes... Por supuesto que vuelvo a hospedarme...

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6

Jangmi

Sep 30, 2024

·

Stayed 1 night

They have airport transport service and the driver was really kind, everything is stable and good as price but only restaurant service is so bad, unkind. Food service also not good (breakfast was included) i ordered additional plates but i wanna recommend go to around of the hotel to get better options of food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $69	3 $71	4 $70	5 $70	6 $69	7 $71
8 $71	9 $71	10 $71	11 $71	12 $71	13 $70	14 $70
15 $70	16 $70	17 $71	18 $71	19 $71	20 $70	21 $87
22 $70	23 $71	24 $70	25 $71	26 $71	27 $71	28 $71
29 $70	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $70	2 $71	3 $71	4 $71	5 $71
6 $71	7 $71	8 $70	9 $71	10 $70	11 $71	12 $71
13 $72	14 $71	15 $70	16 $71	17 $70	18 $71	19 $70
20 $71	21 $70	22 $72	23 $71	24 $70	25 $71	26 $70
27 $71	28 $71	29 $71	30 $71	31 $72

Hotel Grand One Plaza

Prices for Hotel Grand One Plaza

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Comfort Double Room

Panoramic Room

Deluxe Room

Comfort Room

Guest reviews of Hotel Grand One Plaza

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Grand One Plaza

Prices for upcoming dates